Endorsed by Which?

National Security Systems Group

4.9

35 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

At National Security Systems, we are proud of our reputation as dependable and progressive security specialists.

Since forming in 1995, we have quickly established ourselves as one of London’s leading security systems providers thanks to our ability to deliver first-class security solutions and a friendly, personalised service. We can provide you with every type of commercial and domestic security system and products you may need; including Burglar Alarms, CCTV, Access Control and Door Entry Systems.

While our technical expertise and knowledge of security principles means we can offer state-of-the-art, reliable solutions; It is our dedication to customer care that sets us apart from the rest. We appreciate you need to get the best value for your investment and need a security system that is effective and reliable, and can be installed and operated with minimum disruption.

What we do

  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Access control
    • Door entry systems
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
    • Burglar alarm systems
    • Intercom systems

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
35 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent service provider for our school.
Customer Service
Quality
Value
Dave and his team have continued to provide excellent CCTV services for our school since taking over from a very poor company a couple of years ago. Our intruder alarm provider has also declined in service provision in the last few years so we asked NSSG to upgrade and take over our intruder alarm services. They have recently done this and were quick, efficient and provided very good advice as always. As a school we work very hard to find good service providers to work with and I have no hesitation in recommending them.
Customer in Greater London Posted on 18/11/2020 , work completed 17/11/2020
New HD CCTV CAMERAS AND NEW HD BOX
Customer Service
Quality
Value
Excellent service. Every thing was done extremely professionally. Every one is so helpful and do their best to please Customers like us. I would recommend them to anyone any time. Ashok Sharma
Customer in Essex Posted on 11/11/2020 , work completed 11/11/2020
Fantastic service, very professional and knowledgeable
Customer Service
Quality
Value
Before selecting NSS for my burglar alarm, I did a lot of research and got quotes from 6 other companies too. I found the NSS quote competitive. All the companies I got quotes from installed Pyronix branded burglar alarm systems, and the equipment was more or less similar. But it was the customer service that set NSS apart. The main reason I selected NSS was because of the service and knowledge provided by the surveyor, Ash, who came to visit me and subsequently who I dealt with afterwards until installation. I'm very detailed and I have bombarded Ash with so many questions, via email, Whatsapp and calls, and he always gets back to me straight away, he is very helpful, knows his stuff technically and generally a nice guy. Ash is a real asset to the business and I would definitely recommend NSS. If you are able to request which surveyor you deal with, would recommend asking for him.
Customer in Greater London Posted on 03/11/2020 , work completed 02/11/2020
Without doubt the best company we have ever dealt with on Security.
Customer Service
Quality
Value
NSS have now carried out a number of installations for our company. They have bent over backwards to accommodate our needs and are constantly there to guide, help out and advise. I wouldn’t use any other security company going forward as they cannot be more helpful and professional...brilliant company and wonderful people and they are hugely competitive...I cannot recommend them strongly enough.
Customer in Brighton and Hove Posted on 14/10/2020 , work completed 13/10/2020
Thank you for making me feel safe!
Customer Service
Quality
Value
Vin & Co from NSS were instructed to fit CCTV and a security alarm system at my newly purchased home prior to me moving in. Honestly, best decision I had ever made. They set up all the cables whilst the house was being gutted and did a fantastic job from start to finish. Not only polite but highly professional and honest. Completely transparent and always there to help 24 hours if something goes wrong. This is the peace of mind I needed. The icing to the cake is that they are all just so friendly. I would highly recommend them, their service for installation through to aftercare is second to none. Tech guys are amazing! Thank you for making me feel safe and working with me since mid last year! Ps. Also apologies if I gave you a headache during this process with my demands! Highly appreciated :)
Sharon Posted on 05/02/2020 , work completed 15/07/2019
Upgrade of domestic alarm system
Customer Service
Quality
Value
A professional company with excellent communication skills from initial sales enquiry through to completion of work. All staff were diligent and informative at all times. We were treated like individuals and our needs were listened to at all times. Engineers were tidy, knowledgeable and a real pleasure to have in our property. The aftercare service has been impeccable too. Price and customer service are a great match! We would definitely trust and recommend NSSG team!
Customer in Warwickshire Posted on 15/09/2019 , work completed 04/04/2018
Excellent Work
Customer Service
Quality
Value
We have used NSS on a few CCTV and alarm jobs. they always go the extra mile. Very knowledgeable. Highly recommend.
Customer in Greater London Posted on 21/03/2019 , work completed 22/01/2019
Excellent Service
Customer Service
Quality
Value
NSS have done an great job with our CCTV and Alarm System. Their staff are very helpful and happy to go the extra mile. I would highly recommend them. We feel safe and secure with their systems in place.
Customer in Essex Posted on 07/03/2019 , work completed 05/03/2019
Don't expect great customer service. Mid-range value for money.
Customer Service
Quality
Value
I have been with this company for a few years. I know that I will definitely change alarm companies next year. This company started out as great value for money however I had a problem last year where they failed to detect that my alarm was not working correctly for 6 weeks which would have been a breach of my home insurance policy. To resolve this, I had to pay for an upgrade to the system to avoid the fault reoccurring - therefore the solution cost was passed on to the customer. You are only allowed one free maintenance visit a year after which you would have to pay for a call out. This is different to other companies I have been with who did not charge for more than one call out. Also this company tried to charge an extra 2.5% for payment via credit card today. When the January 2018 law change was pointed out, they suddenly no longer accepted credit card payments. I need to have trust in the company who provide security to my home and this has now been eroded.
Customer in Greater London Posted on 05/03/2019 , work completed 05/03/2019
The trader replied (on 21/03/2019)
We are sorry to hear you feel this way, however this failure to detect monitoring services was reliant on an active telephone line which we believe was cancelled whilst you were changing telephone provider. Nevertheless an option to upgrade to GPRS communication was offered and swiftly installed. Payment via Bank Transfer and Debit Card is accepted ad form of payment. Hope all matters have been resolved and thank you for your continued custom.
Great work, Tidy and very efficient
Customer Service
Quality
Value
Really pleased with the work carried out. The guys were really professional but still personable. Everything was left neat and tidy and explained to me really well before they left. I wouldn’t hesitate to recommend the company to anyone.
Customer in Greater London Posted on 01/02/2019 , work completed 01/02/2019