Earlier in the year we were given the diagnosis that a water pipe had burst under our ground floor, necessitating the lifting of the entire ground floor area. It gave us the opportunity to get rid of the radiators and put in underfloor heating using a water pipe system. This choice was sensible because our house has very high ceilings on the ground floor and radiators never gave us effective heating. Because this was a large job, we checked out Which Trusted Traders and interviewed numerous firms before deciding on NCC South East Ltd, owned by Neil Cornes. His no-nonsense approach and clear explanations gave us confidence. Neil quoted a competitive price but also clearly explained the procedure, quality of materials used and why, how it would work & the time frame needed. He was always on time, kept us informed at every stage of the job Neil worked closely with our tiling contractor to ensure the existing floor was removed to the correct level for the water pipes removal of of the tiles and our kitchen, dug down to the level recommended and provided advice as required. The pipes and system went in, the tiles and wood flooring were laid and the system switched on.....bliss. Neil did his work on time and gave us great advice and service before, during and after the work was done; even helping us with plumbing matters unrelated to the underfloor heating. We would highly recommend him and his company.

Neil was doing some installation work for a neighbour of mine 3 years ago and I asked him to recommend and quote for a new boiler. He took the time to talk me through options and provided a quote in line with my expectations, his knowledge and experience is very apparent. The installation was completed efficiently, on time and exactly as described and they are very tidy, professional workers. Subsequently Neil has returned to additionally install a water tank and to do the annual boiler service. A couple of times I’ve needed to contact Neil to fix a heating problem, he is reassuringly reliable, very responsive and without doubt knows his stuff. All of which is exactly, in my opinion, the qualities you would want and should be able to expect from any professional trader. Lastly I’m all for reading reviews and making judgements but rarely if ever write a review. Neil is exceptional and that is why I am recommending him.

Neil has done various jobs for us including installing a mega flow and servicing our boiler. He is extremely reliable and trustworthy. His work is to a very high standard. A part wasn’t to his expected standard so he sent it back until he was satisfied that it was correct. He explains things clearly so you understand and is very honest. Very personable and would highly recommend and would use him again.

Neil installed our central heating system way back in 2009 and since then does a yearly service beside other plumbing services. Always professional, courteous and reliable - immediately spotting the problem and resolving it at reasonable cost. Would recommend his company as we have done with family and friends. The added bonus is his cheeky jokes and does everything with a smile!

NCC South East were recommended to me by another company within the trade. I found Neil and NCC to be an excellent choice for the installation of my new boiler and Magaflo system, carrying out all of the work as asked in a professional and efficient manner. Neil is clearly a man who is passionate about his work and prides himself on the quality of his workmanship. I found Neil and his team easy to communicate with and nothing I requested appeared too much trouble. I would have no hesitation in recommending Neil and NCC.

I would recommend Neil to anyone as he is a problem solver. He fixed my boiler after i had been having constant issues. More importantly he fixed my shower when 4 other companies couldn’t find the problem at all. I can’t thank him enough and he was on time, tidy and fixed both issues when others couldn’t.

Neil installed our first boiler over 12 years ago when our old boiler packed in, the house was freezing and I had a 6 month baby in the house. He has looked after us ever since. Always reliable, professional and ready to help. I have no hesitation in recommending Neil and NCC. I wouldn't trust anyone else near our heating!