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Endorsed by Which?
NCC South East Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Cost effective, reliable heating and plumbing engineers operating throughout the South East and the surrounding areas.
We cater to all domestic and commercial client’s central heating systems, gas services, plumbing and renewable requirements.
With 26 years within the industry, we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation has been developed through hard work and reliability which is why we are the area’s number one choice.
What we do
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Boiler, central heating and gas engineers
- Radiators and central heating
- Underfloor heating
- Boiler installation
- Boiler repair
- Gas emergencies
Gas installers
Heating contractors
- Central heating systems (installation and servicing)
Renewable energy
- Solar panels
- Solar water heating
- Air source heat pumps
Bathroom fitters
- Accessible bathrooms and showers
- Bathroom design services
- Bathroom refurbishment
- Wet rooms
More Services
- commerical gas qualified
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
79 reviews
Recommended
Recommended
by 97% of customers
Sort by
Still the Best
Customer Service
Quality
Value
Neil fitted my first boiler 20 years ago and I've recommended him to countless friends since. This week my boiler breathed it's last and Neil was my first call to replace it. He still had his records, knew exactly what I needed and even worked on a Saturday to get me back up and running in just a few days. Amazing service. Thank you so much
Customer in Greater London
, work completed
Recommended
Great work installing a new boiler
Customer Service
Quality
Value
NCC South East replaced our boiler and hot water storage tank. It was quite a large job as it involved moving from a vented to unvented system. They did an excellent job of both replacing the whole system and making good afterwards. Communication was excellent and they were great at talking through all the options with us and keeping us up to date with timing and progress. I would highly recommend them.
Customer in Greater London
, work completed
Recommended
A professional tradesman that can be relied on
Customer Service
Quality
Value
Please can I say many thanks for all the help & support you have provided my parents over the years - they always were very grateful for your professionalism and care you showed them, especially as things got more challenging for them - they were always able to rely on your help when required. They were always very happy with the quality of work provided
Customer in West Sussex
, work completed
Recommended
Fast problem solving in new flat
Customer Service
Quality
Value
We’d just moved in to our new property and discovered no running water even with all isolators open. Neil quickly identified a broken isolator and had it fixed the next day even though it required a non-standard part. He kept us updated and explained the issue so we could understand it, and parts and labour costs were very reasonable given the short notice. Great for peace of mind when we had so many other things going on!
Customer in Greater London
, work completed
Recommended
UFH and ASHP
Customer Service
Quality
Value
Neil put in our underfloor heating and air source heat pump. We are self builders, he was very patient waiting for us to get to the correct stage for him. He offered advice along the way. Would recommend Neil to anyone. Our build is toasty!!
Customer in
, work completed
Recommended
Great company
Customer Service
Quality
Value
Neil and his team installed our Grant heat pump and hot water cylinder. We're very happy with the advice received, the communication and installation process, as well as the system itself.
Customer in Greater London
, work completed
Recommended
Great response
Neil fitted our replacement gas boiler in January 2022. He serviced it January 2023 and we are very happy with the service he provided. In May this year, we were away on holiday when my son (home alone) rang to say there was no hot water. At 9.30pm I texted Neil to see when he might be available for advice or if necessary to visit as we were not due back for several days. He interrupted his evening to respond and after asking a few questions, explained that the error code showed an external interruption in the gas supply, had caused the boiler to shut down. With his help, I was able to talk my son through the process of relighting the boiler and normal service was resumed. We can not thank him enough for his kindness and our holiday was saved.
Customer in Greater London
(Reviewer did not use service)
Recommended
Excellent solar thermal repair and new boiler installation
Customer Service
Quality
Value
I would be happy to recommend NCC Southeast Ltd to anyone needing plumbing, boiler installation or solar thermal repairs. They were knowledgeable, courteous, and good value for money.
Gillian in Greater London
, work completed
Recommended
New Boiler
Customer Service
Quality
Value
Neil installed a boiler for me 15 years ago and has serviced it regularly. It came to the end of its life last week. So Neil replaced it with a new gas boiler. We talked about other greener options but my house just wasn't suitable for an air pump without a lot of disruption. We booked a day that suited me and the work was done quickly and cleanly and at the price quoted. I'm really pleased with the new boiler and will continue to get Neil to service this one.
Customer in Greater London
, work completed
Recommended
Damaged floor, didn't follow manufacturers instructions, won't help us fix the issues
Customer Service
Quality
Value
NCC installed underfloor heating across 3 levels at our house beneath engineered flooring alongside a heat pump. It turns out they used a product designed for tiling, rather than wooden flooring, and did not follow the manufacturer's instructions (which say that self-levelling compound or screed must be added if used below wooden flooring). This means that beneath the floors (which require even heat) there are hot pipes at 50C separated by cool insulation. Their manufacturer says it's essential to install thermometers beneath the floor to avoid damage to the flooring - this was not done. Their manufacturer says that concentrated pipes should be avoided or insulated to avoid overheating of the floor. In some sections 7 pipes have been laid together where the pre-cut grooves in the boards normally support 3. In those areas the floor is being heated to 30.5C way above the safe limit of 27C, which the majority of the rest of the floor is at 21C. So both damaging the floor and failing to heat the rooms. Two months have passed since we complained, NCC came out once and all they did was cause the floors to overheat more. They didn't fix the flow meters as we had asked. During installation Neil's constant refrain was "I've run my business from home for 33 years, no-one has ever knocked on my door". Yet at the first sign of problems, he's gone.
Customer in Greater London
, work completed