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Endorsed by Which?
NCC South East Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Cost effective, reliable heating and plumbing engineers operating throughout the South East and the surrounding areas.
We cater to all domestic and commercial client’s central heating systems, gas services, plumbing and renewable requirements.
With 26 years within the industry, we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation has been developed through hard work and reliability which is why we are the area’s number one choice.
What we do
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Boiler, central heating and gas engineers
- Radiators and central heating
- Underfloor heating
- Boiler installation
- Boiler repair
- Gas emergencies
Gas installers
Heating contractors
- Central heating systems (installation and servicing)
Renewable energy
- Solar panels
- Solar water heating
- Air source heat pumps
Bathroom fitters
- Accessible bathrooms and showers
- Bathroom design services
- Bathroom refurbishment
- Wet rooms
More Services
- commerical gas qualified
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
79 reviews
Recommended
Recommended
by 97% of customers
Sort by
Still the Best
Customer Service
Quality
Value
Neil fitted my first boiler 20 years ago and I've recommended him to countless friends since. This week my boiler breathed it's last and Neil was my first call to replace it. He still had his records, knew exactly what I needed and even worked on a Saturday to get me back up and running in just a few days. Amazing service. Thank you so much
Customer in Greater London
, work completed
Recommended
Great work installing a new boiler
Customer Service
Quality
Value
NCC South East replaced our boiler and hot water storage tank. It was quite a large job as it involved moving from a vented to unvented system. They did an excellent job of both replacing the whole system and making good afterwards. Communication was excellent and they were great at talking through all the options with us and keeping us up to date with timing and progress. I would highly recommend them.
Customer in Greater London
, work completed
Recommended
A professional tradesman that can be relied on
Customer Service
Quality
Value
Please can I say many thanks for all the help & support you have provided my parents over the years - they always were very grateful for your professionalism and care you showed them, especially as things got more challenging for them - they were always able to rely on your help when required. They were always very happy with the quality of work provided
Customer in West Sussex
, work completed
Recommended
Fast problem solving in new flat
Customer Service
Quality
Value
We’d just moved in to our new property and discovered no running water even with all isolators open. Neil quickly identified a broken isolator and had it fixed the next day even though it required a non-standard part. He kept us updated and explained the issue so we could understand it, and parts and labour costs were very reasonable given the short notice. Great for peace of mind when we had so many other things going on!
Customer in Greater London
, work completed
Recommended
UFH and ASHP
Customer Service
Quality
Value
Neil put in our underfloor heating and air source heat pump. We are self builders, he was very patient waiting for us to get to the correct stage for him. He offered advice along the way. Would recommend Neil to anyone. Our build is toasty!!
Customer in
, work completed
Recommended
Great company
Customer Service
Quality
Value
Neil and his team installed our Grant heat pump and hot water cylinder. We're very happy with the advice received, the communication and installation process, as well as the system itself.
Customer in Greater London
, work completed
Recommended
Great response
Neil fitted our replacement gas boiler in January 2022. He serviced it January 2023 and we are very happy with the service he provided. In May this year, we were away on holiday when my son (home alone) rang to say there was no hot water. At 9.30pm I texted Neil to see when he might be available for advice or if necessary to visit as we were not due back for several days. He interrupted his evening to respond and after asking a few questions, explained that the error code showed an external interruption in the gas supply, had caused the boiler to shut down. With his help, I was able to talk my son through the process of relighting the boiler and normal service was resumed. We can not thank him enough for his kindness and our holiday was saved.
Customer in Greater London
(Reviewer did not use service)
Recommended
Excellent solar thermal repair and new boiler installation
Customer Service
Quality
Value
I would be happy to recommend NCC Southeast Ltd to anyone needing plumbing, boiler installation or solar thermal repairs. They were knowledgeable, courteous, and good value for money.
Gillian in Greater London
, work completed
Recommended
New Boiler
Customer Service
Quality
Value
Neil installed a boiler for me 15 years ago and has serviced it regularly. It came to the end of its life last week. So Neil replaced it with a new gas boiler. We talked about other greener options but my house just wasn't suitable for an air pump without a lot of disruption. We booked a day that suited me and the work was done quickly and cleanly and at the price quoted. I'm really pleased with the new boiler and will continue to get Neil to service this one.
Customer in Greater London
, work completed
Recommended
Damaged floor, didn't follow manufacturers instructions, won't help us fix the issues
Customer Service
Quality
Value
NCC installed underfloor heating across 3 levels at our house beneath engineered flooring alongside a heat pump. It turns out they used a product designed for tiling, rather than wooden flooring, and did not follow the manufacturer's instructions (which say that self-levelling compound or screed must be added if used below wooden flooring). This means that beneath the floors (which require even heat) there are hot pipes at 50C separated by cool insulation. Their manufacturer says it's essential to install thermometers beneath the floor to avoid damage to the flooring - this was not done. Their manufacturer says that concentrated pipes should be avoided or insulated to avoid overheating of the floor. In some sections 7 pipes have been laid together where the pre-cut grooves in the boards normally support 3. In those areas the floor is being heated to 30.5C way above the safe limit of 27C, which the majority of the rest of the floor is at 21C. So both damaging the floor and failing to heat the rooms. Two months have passed since we complained, NCC came out once and all they did was cause the floors to overheat more. They didn't fix the flow meters as we had asked. During installation Neil's constant refrain was "I've run my business from home for 33 years, no-one has ever knocked on my door". Yet at the first sign of problems, he's gone.
Customer in Greater London
, work completed
Going above and beyond
Customer Service
Quality
Value
After a series of issues with our solar and underfloor heating, it was such a relief when a neighbour recommended Neil. He sorted out both the original problem and the problems created by other people trying to fix it. Since then, he has also fitted a new boiler and upgraded my shower. It makes such a difference to find someone who knows exactly what they are doing and whose advice I trust completely. He goes above and beyond, finding time to do any necessary adjustments, even when very busy. I am particularly grateful for the time I was home unwell recently, with sub zero temperatures outside, and the heating playing up. Neil fixed it straight away and hurried on to other jobs before I had time to thank him properly. So thank you Neil!
Customer in Greater London
, work completed
Recommended
Superb service
Customer Service
Quality
Value
When our boiler broke down, I contacted Neil and he came that evening on his way home after work to fix the problem. Incredibly polite and professional, he diagnosed the problem really quickly, had a spare motor in his van and had fixed the system within an hour. I was so impressed with Neil and would recommend him to anyone.
Customer in Greater London
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Boiler service 2 years in a row after new boiler installation in 2016. Very professional and friendly service. Work carried out very efficiently.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
New boiler, new zoning for heating, underfloor heating for new extension, H&C supply for new kitchen and waste
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Repairs to WC cistern, hose supplying bath tap and review of boiler. Very happy that NCC able & willing to undertake these awkward repairs. I assume other plumbers were only interested in entire bathroom refits as they failed to respond following the initial visit.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Replaced fan and pump and had system cleaned. Very happy with the work. Neil was very helpful when our boiler packed up (because all the servicing we had done over the years were not actually carried out properly). He showed us what to watch out for so we know how to spot a dodgy service in the future and he spent a lot of his own time showing us how to clean/upkeep our system.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
We are very pleased with this company and wouldn't hesitate to hire them again
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
NCC have looked after our plumbing for over 10 years. This includes our home , 2 rental properties and also the plumbing for my sister and mother. He has installed new systems for all of us as part of extensive refurbishment works at a total of 4 properties. Not the cheapest, but absolutely reliable trustworthy and thorough in all aspects. I recommend highly.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Boiler service in 2016 and 2017 and a boiler installation in 2015. Very professional service. Would highly recommend.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Excellent work - Neil cannot do enough for his customers. He genuinely cares about doing a good job. Very fast communication and sorts out problems extremely quickly.
Which? Trusted Traders Consumer
, work completed
Recommended
Completely dependable
Customer Service
Quality
Value
Neil is the first heating engineer who has properly sorted our heating system, which includes solar. Over ten years, different heating engineers had tried and failed, fixing one problem but causing others. It has been a big headache over the years. Following a recommendation from a neighbour, Neil has just fitted a much needed new boiler and updated 9the solar pumping station. He completed the work in his efficient, friendly style, keeping me informed and dealing with different issues as they arose. He also fitted a replacement shower - he understood exactly what we wanted and I could not be more pleased.
Customer in Greater London
, work completed
Recommended
Emergency Boiler breakdown
Customer Service
Quality
Value
I contacted Neil & he came along the same day & quickly located the problem & fixed it. I have British Gas cover but they could only offer a date of March 9 so being left without a boiler & no heating for so long was not an option so Neil was a life saver & charged a minimal cost. So refreshing to find a trusted professional with old fashioned standards with so many cowboys around these days. I wouldn’t hesitate to recommend him.
Customer in Greater London
, work completed
Recommended
Prompt professional and thorough.
Customer Service
Quality
Value
I contacted Neil and explained the problem of a 17 year old leaking boiler. He asked a number of questions and offered to call in at 8am the following day. He was prompt and able to detail the work required and provide a quote there and then. This was followed up in an email that evening as promised. His work when fitting the new boiler was excellent and he fixed a number of small issues that had been left by the previous builders. He took care to ensure that we had a full understanding of the new boiler complete with remote wireless controls. He left us with all the necessary paperwork and contacted me 48 hours later to check that everything was okay.
Customer in Greater London
, work completed
Recommended
Old fashioned trader
Customer Service
Quality
Value
He was absolutely professional. Before he came I didn't have a bath and shower for 10 weeks. I had numerous traders in that could not solve my issue. I would recommend him. He solved the problem. 10/10.
Michelle, Kent
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Neil supplied and installed our new boiler as well as replacing all our old radiators. We found him highly dependable and trustworthy. He is friendly, patient and ever ready to help and replies to all queries promptly. He does not shy away from going the extra mile. We were very satisfied with the professional job done by Neil and his team We first encountered Neil by chance whilst he was working nearby. When we approached him about our broken down old boiler, he happily repaired it and was willing to come back on more than two occasions to get it working again. All this he did for no charge. As a result we entrusted him with replacing our daughter's boiler which he did extremely well. We certainly have no hesitation in recommending him and his team to anyone.
Customer in Greater London
, work completed
Recommended
Boiler Installation
Customer Service
Quality
Value
Not cheap, but certainly cheerful, NCC SE Ltd. carried out the above installation with commendable expertise and efficiency, causing minimal disruption to family life in the process. What is more, no detritus remained after their work was completed. We highly recommend NCC and would certainly engage them again.
Customer in Greater London
, work completed
Recommended
Replacing a small commercial boiler (in a house)
Customer Service
Quality
Value
Neil researched every detail and comprehensively explained what would be required and how it would be achieved. He and his team were communicative, punctual extraordinarily hardworking and very skilled. We had received a number of dismal summaries about the work that would be required in replacing our boiler, but Neil set about the matter in a determined and calmly confident manner and his experience and skill was self evident.
Elizabeth in Greater London
, work completed
Recommended
Job very well done
Customer Service
Quality
Value
Neil supplied and installed our new boiler as well as replacing all our old radiators. We found him highly dependable and trustworthy. He is friendly, patient and ever ready to help and replies to all queries promptly. He does not shy away from going the extra mile. We were very satisfied with the professional job done by Neil and his team We first encountered Neil by chance whilst he was working nearby. When we approached him about our broken down old boiler, he happily repaired it and was willing to come back on more than two occasions to get it working again. All this he did for no charge. As a result we entrusted him with replacing our daughter's boiler which he did extremely well. We certainly have no hesitation in recommending him and his team to anyone.
Customer in Greater London
, work completed
Recommended
Above and beyond boiler repair
Customer Service
Quality
Value
We submitted an online query about a new boiler on Sunday afternoon. Neil called us within hours and visited on Monday. Neil explained how the boiler didn't need replacing but instead found a fault near our Gas meter that British Gas missed. Neil organised that repair and fixed our boiler too whilst showing us the build up on residue in the boiler that the annual British Gas service hadn't cleaned. Delighted to have found Neil and we will be using him to give our boiler an annual service - and replace it when the time is right.
Customer in Greater London
, work completed
Recommended
Servicing boiler and changing radiators
Customer Service
Quality
Value
Neil fitted a new boiler in my house about 12 years ago and has been coming to service it since then. He has also replaced and moved radiators over the years, come out for a leaking radiator and supervised the moving of the boiler when I had a loft extension built. He always charges a fair price, gets the work done quickly and leaves the place tidy afterwards. Highly recommended!
Customer in Greater London
, work completed
Recommended
Very quick work, even over Christmas!
Customer Service
Quality
Value
Our boiler broke on Christmas morning - Neil came out to give us a quote on Boxing Day and fitted the new boiler the next day! As we have a young baby, the speed with which he could fit the new boiler was really appreciated. The price for the boiler and work was fair, again especially for how fast he was able to do the job and the quality of the guarantee. Neil and his team were friendly throughout and did a great job! I'd thoroughly recommend them.
Customer in Greater London
, work completed
Recommended
Replacement for a 30 yr old boiler
Customer Service
Quality
Value
Just had our trusty 30 year old boiler replaced & relocated with a Worcester Greenstar by Neil’s company & work colleague Chris, who was a fantastic guy who overcome a few problems during the installation, we felt completely at ease in choosing NCC from the outset with Chris’s detailed quotation which stood out from two previous quotations from other national installers. I would highly recommend Chris & NCC as their professional experience & their can do approach stood out a mile from the other company’s, Thank you Chris for a job well done!
Customer in Greater London
, work completed
Recommended
Excellent help
Customer Service
Quality
Value
I had about 4/5 heating engineers come around to quote and I was surprised that there was such differing opinions. However what made Neil stand out was his excellent advice and explanations of options. I was very impressed as some of the other heating engineers were from respected sources however they really didn’t compare to Neil because he brought clarity, considered and insightful points that helped you make proper decisions. He is very personal, professional and straight forward which was also refreshing. If you are installing a boiler, certainly invite him to quote and have a chat before proceeding with anyone else. Also I was impressed with the thoughtful customer care post installation. Excellent
Customer in Greater London
, work completed
Recommended
New boiler fitted quickly and neatly
Customer Service
Quality
Value
The annual service of my old boiler showed that the heat exchanger was failing. Neil explained the cost differential of a repair against a replacement boiler without any pressure to go with the more expensive option. He also explained the benefits of a new boiler and talked me through the changes that would be made to the valves and controllers in my house. The new boiler was fitted and commissioned in the same day and all of the rubbish was removed from site. Our house was left clean and tidy. There were no unexpected additional charges and the job was completed as quoted. The boiler that was fitted was a very new design and we did need a visit from the manufacturer’s service engineer to enable all of the remote control functions but Neil made sure that this was done the very next day and he was also in attendance to check that I was happy with the result. I would happily recommend NCC South East Ltd to my friends and family.
Customer in Greater London
, work completed
Recommended
Totally reliable
Customer Service
Quality
Value
Following a leak on the ground floor of our kitchen and hallway, we appointed Neil to install underfloor heating once the old floor was lifted and before the new tiles went down. He explained everything in advance in terms we could understand and used first-rate, British products. He kept to his schedule although there was some delay because the tiler didn't stick to his own schedule; and the job was billed exactly as quoted. Neil is an honest, knowledgeable, plumber at the top of his game who has a wealth of expertise and is happy to impart his advice. After the job was complete I did call a couple of times for advice on related and unrelated issues and he responded quickly and informatively. Prior to commissioning the job, we were nervous about how to select the right person but from the outset we trusted him and felt assured in his capable hands. We have no reservations in recommending him.
Customer in Greater London
, work completed
Recommended
Honest, Reliable and Efficient plumbing & heating service time and time again....
Customer Service
Quality
Value
We are general roofing and building contractors and have been using Neil and his team at NCC South East Ltd for over five years for both our commercial and domestic plumbing, heating & gas works. The great thing with NCC is they never let you down, they are on-site on time, looking professional and get the job done to the budget and schedule agreed. If you are looking for a reliable plumbing & gas engineer these are your guys, take it from someone in the trade!
Customer in Greater London
, work completed
Recommended
New boiler and underfloor heating
Customer Service
Quality
Value
I have known Neil Cornes and NCC South East for about 15 years. He has installed two boilers for me, the last in March 2018. The most recent installation was complicated by building works and the slipping timetables of other contractors. This was also a technically difficult job. The boiler and underfloor heating system were installed and completed accurately and in good time. And all new installations are working perfectly 16 months later. Post installation queries dealt with cheerfully and servicing carried out. NCC South East May not provide the cheapest quote, but estimates are adhered to and all admin is dealt with smoothly and professionally.
Customer in Greater London
, work completed
Recommended
Gas Survey and Certification
Customer Service
Quality
Value
We required a full survey of the gas equipment and certification. Neil was easy to contact, knowledgeable and reliable. Always turned up as agreed and carried out all work as required. He is very professional and we would highly recommend him.
Customer in Greater London
, work completed
Recommended
Great job - very thorough and reliable
Customer Service
Quality
Value
Neil came to our rescue, when our solar heating system packed up. It transpires that the system had been installed wrongly by the original heating engineer (apparently not uncommon unfortunately), so Neil sorted it out for us. It was by no means a straight forward job, with lots of unexpected problems uncovered along the way. But Neil persevered and got to the bottom of the problem, without any delays or complaints. We were very impressed by his attitude and professionalism. We would wholeheartedly recommend him and will be using him in the future to service our solar system.
Catherine
, work completed
Recommended
New solar water panels and upgrade
Customer Service
Quality
Value
NCC quoted speedily and efficiently, realising what was required and the best options available. We had Solar Water panels, a new cylinder and a new boiler fitted which involved upgrading the entire system. The work was carried out in practical stages to ensure the minimum of disruption and we were kept fully informed about what was happening, and why, throughout. No complaints, and we are delighted with what has been done, and would not hesitate to recommend Neil and his crew. Martin and Mary
Customer in Greater London
, work completed
Recommended
Excellent work and service which went beyond expectations - recommend highly
Customer Service
Quality
Value
Neil and his team did an excellent job of fitting a new boiler for me, moving an existing solar cylinder and pumping station, fitting a new solar iboost and correcting problems with my existing solar panels (both solar thermal and solar PV), checking that the solar thermal and solar PV systems were now working properly, including the Solar Edge monitoring. Due to complications with my system and the problems dealing with Solar Edge, the work took longer than expected but Neil was very good at keeping in touch and explaining problems as they occurred. They completed the work efficiently and were clean and tidy at all times. They were also extremely helpful in sorting out other unexpected problems with my systems as they arose and didn't complain when this delayed the work - I paid the original price they quoted for the job despite the fact it took longer than expected. When I had a leak a few weeks later with water pouring through a ceiling (which I thought may be connected to the new boiler installation) Neil was brilliant at responding extremely quickly at coming immediately to sort out the problem, even though it turned out to be nothing to do with the boiler installation and work he had done. He left me with all the completed paperwork and could not have been more helpful. I am delighted with my new boiler and now have a correctly functioning solar panel system which means that in the spring/summer months the gas boiler doesn't come on for very long at all.
Customer in Greater London
, work completed
Recommended
Replace burst cylider and restore solar
Customer Service
Quality
Value
Neil responded to a disaster speedily and efficiently. He and his team quickly established the full extent of the problem and proceeded to resolve all the issues. The standard of workmanship was very high and great care was taken around the house. My wife and I could not be more pleased. Great Company.
Customer in Greater London
, work completed
Recommended
Installation of a new water tank
Customer Service
Quality
Value
Hi, Niel and his colleague replaced my old leaking water tank , and installed a 210ltr indirect mega flow. Niel gave me some great advice, didn't push me in buying an expensive one, and was fast in giving me a date for the job. Everything went smoothly, they did a brilliant and very tidy job. Niel came back in February for my boiler service and I was again very pleased by his professionalism. I can highly recommend Niel and his team AS Jones
Customer in Greater London
, work completed
Recommended
Very helpful
Customer Service
Quality
Value
We have used NCC on several occasions. Neil is helpful and professional and always tries to respond quickly. I would recommend for general plumbing and solar installations.
Customer in Greater London
, work completed
Recommended
Replacement Boiler
Customer Service
Quality
Value
Neil came at 6.30pm on the day I called to say my boiler was not working. Which was great as we were due snow in a couple of days. Unfortunately my boiler could not be fixed as the parts are obsolete so he quoted for a new boiler and came and fitted it 2 days later. All work was carried out efficiently and in a tidy manner. 10 days after installation the boiler displayed F83 error, Neil and Valiant have since visited my home and it is now fixed.
Customer in Greater London
, work completed
Recommended
Knowledgeable and prompt
Customer Service
Quality
Value
This was the first time I have employed Neil and I would rate him as an excellent choice. He attended very quickly to give me a quote on servicing my solar hot water system and also recommended a number of safety alterations following his examination of the system. When he carried out the work there was a problem with a defective blank on an unused port on the hot water tank which fractured on removal. This Neil was unable to rectify and I had to seek alternative help. However, on the work that Neil was able to proceed with and the main job of servicing the solar system I am very happy with. Neil is very knowledgeable, personable and efficient.
Customer in Greater London
, work completed
Recommended
Reliable, professional, trustworthy
Customer Service
Quality
Value
We moved house at the end of November & I noticed the pressures on our boiler were all over the place. I found Neil through Which Trusted Traders & he came out to advise on the day I phoned him. He took time to talk me through the system & why the boiler might’ve been behaving like it was. As he was leaving he saw we had gas fires & gave us advice on how to use them safely (which we weren’t doing!). Two days before Christmas our boiler died. Neil came over to make sure the gas & electrics to the boiler were safe and then said he would come over to install a new boiler as soon as the trade re-opened after Christmas. He gave us a couple of boiler options and explained the main differences. He was then at our house at 8am on 27th December. We’re very happy with our new boiler & the work Neil has done. On top of that he’s a lovely bloke & I wouldn’t hesitate in recommending him to family & friends. We will definitely use Neil to do our annual boiler servicing and for any other plumbing jobs.
Customer in Greater London
, work completed
Recommended
Untrustworthy
Customer Service
Quality
Value
NCC did work for me a number of years ago (installed a boiler and central heating system). Although the work was good; they did it within the agreed time and for the price quoted, I have just found out they never sent Corgi, now Gas Safe, the building regulations completion certificate for the new boiler and I was never given a copy. I have now had to fork out over £100 for a lack of installation certificate insurance policy when remortgaging my property. When questioned about this they just ignored my emails. Please be warned, if you are using this company make sure they register the work or else like me, you may be in for a surprise further down the line.
Customer in Greater London
, work completed
A job very well done. We recommend both NCC South East & water underfloor heating for larger areas.
Customer Service
Quality
Value
Earlier in the year we were given the diagnosis that a water pipe had burst under our ground floor, necessitating the lifting of the entire ground floor area. It gave us the opportunity to get rid of the radiators and put in underfloor heating using a water pipe system. This choice was sensible because our house has very high ceilings on the ground floor and radiators never gave us effective heating. Because this was a large job, we checked out Which Trusted Traders and interviewed numerous firms before deciding on NCC South East Ltd, owned by Neil Cornes. His no-nonsense approach and clear explanations gave us confidence. Neil quoted a competitive price but also clearly explained the procedure, quality of materials used and why, how it would work & the time frame needed. He was always on time, kept us informed at every stage of the job Neil worked closely with our tiling contractor to ensure the existing floor was removed to the correct level for the water pipes removal of of the tiles and our kitchen, dug down to the level recommended and provided advice as required. The pipes and system went in, the tiles and wood flooring were laid and the system switched on.....bliss. Neil did his work on time and gave us great advice and service before, during and after the work was done; even helping us with plumbing matters unrelated to the underfloor heating. We would highly recommend him and his company.
Customer in Greater London
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
Boiler service 2 years in a row after new boiler installation in 2016. Very professional and friendly service. Work carried out very efficiently.
James C
, work completed
Recommended
The yellow van is a comforting sight!
Customer Service
Quality
Value
Neil was doing some installation work for a neighbour of mine 3 years ago and I asked him to recommend and quote for a new boiler. He took the time to talk me through options and provided a quote in line with my expectations, his knowledge and experience is very apparent. The installation was completed efficiently, on time and exactly as described and they are very tidy, professional workers. Subsequently Neil has returned to additionally install a water tank and to do the annual boiler service. A couple of times I’ve needed to contact Neil to fix a heating problem, he is reassuringly reliable, very responsive and without doubt knows his stuff. All of which is exactly, in my opinion, the qualities you would want and should be able to expect from any professional trader. Lastly I’m all for reading reviews and making judgements but rarely if ever write a review. Neil is exceptional and that is why I am recommending him.
KJSKJS
, work completed
Recommended
Great work
Customer Service
Quality
Value
Neil has done various jobs for us including installing a mega flow and servicing our boiler. He is extremely reliable and trustworthy. His work is to a very high standard. A part wasn’t to his expected standard so he sent it back until he was satisfied that it was correct. He explains things clearly so you understand and is very honest. Very personable and would highly recommend and would use him again.
Anonymous
, work completed
Recommended
My wonderful plumber and friendly chap
Customer Service
Quality
Value
Neil installed our central heating system way back in 2009 and since then does a yearly service beside other plumbing services. Always professional, courteous and reliable - immediately spotting the problem and resolving it at reasonable cost. Would recommend his company as we have done with family and friends. The added bonus is his cheeky jokes and does everything with a smile!
Celia M
, work completed
Recommended
Excellent service for all your plumbing needs
Customer Service
Quality
Value
NCC South East were recommended to me by another company within the trade. I found Neil and NCC to be an excellent choice for the installation of my new boiler and Magaflo system, carrying out all of the work as asked in a professional and efficient manner. Neil is clearly a man who is passionate about his work and prides himself on the quality of his workmanship. I found Neil and his team easy to communicate with and nothing I requested appeared too much trouble. I would have no hesitation in recommending Neil and NCC.
Glasspole
, work completed
Recommended
NCC
Customer Service
Quality
Value
NCC have looked after our plumbing fir over 10 years. This includes our home , 2 rental properties and also the plumbing for my sister and mother. He has installed new systems for all of us as part of extensive refurbishment works at a total of 4 properties. Not the cheapest, but absolutely reliable trustworthy and thorough in all aspects. I recommend highly.
Alexa childs, .
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I would recommend Neil to anyone as he is a problem solver. He fixed my boiler after i had been having constant issues. More importantly he fixed my shower when 4 other companies couldn’t find the problem at all. I can’t thank him enough and he was on time, tidy and fixed both issues when others couldn’t.
HelenC
, work completed
Recommended
Valued service for necessary repairs
Customer Service
Quality
Value
Repairs to WC cistern, hose supplying bath tap and review of boiler. Very happy that NCC able & willing to undertake these awkward repairs. I assume other plumbers were only interested in entire bathroom refits as they failed to respond following the initial visit.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Neil installed our first boiler over 12 years ago when our old boiler packed in, the house was freezing and I had a 6 month baby in the house. He has looked after us ever since. Always reliable, professional and ready to help. I have no hesitation in recommending Neil and NCC. I wouldn't trust anyone else near our heating!
Sonia Colwill
, work completed
Recommended
Superb!
Customer Service
Quality
Value
Excellent work - Neil cannot do enough for his customers. He genuinely cares about doing a good job. Very fast communication and sorts put problems extremely quickly.
Which? Trusted Traders Consumer
, work completed
Recommended
Boiler Service (and previous installation)
Customer Service
Quality
Value
NCC have looked after our plumbing fir over 10 years. This includes our home , 2 rental properties and also the plumbing for my sister and mother. He has installed new systems for all of us as part of extensive refurbishment works at a total of 4 properties. Not the cheapest, but absolutely reliable trustworthy and thorough in all aspects. I recommend highly.
Jimmy C
, work completed
Recommended
NCC
Customer Service
Quality
Value
Boiler service in 2016 and 2017 and a boiler installation in 2015. Very professional service. Would highly recommend.
Alexa
, work completed
Recommended
I rate NCS 5 Star
Customer Service
Quality
Value
I recommend NCS South East without reservation. When my solar energy installation failed, I contacted NCS South East Ltd seeking their advice. Neil Cornes responded on the same day and within hours I had received objective advice and options for returning the system to working order. I was impressed and decided to commission NCS to carry out the repair work. This was completed efficiently and to budget and I now have a fully working system. Neil and his colleagues are ethical and courteous. I am reassured that should my system fail in the future, I can contact them and know that I will be dealing with experts
Dame Erica Pienaar DBE
, work completed
Recommended
Excellent plumber - straightforward reliable anf efficient
Customer Service
Quality
Value
Always had a problem with plumbers so I was very pleased when I found Neil. He turned up within half an hour, gave good advice, completed the job quickly and efficiently. It was scorching hot weather when he fitted the tank and sorted the pipework but that did not stop him from working ceaselessly.
Pippa, Kent
, work completed
Recommended
Outstanding service.
Customer Service
Quality
Value
Searched for a solar panel specialist on Which for my elderly parents following extremely poor service from the original installers. Their solar panels were still under warranty, but the original company failed on numerous occasions to get the panels working & contacting them regarding the warranty became virtually impossible. After reading NCC South East reviews I passed their number on to my parent. Neal from NCC arrived at their home 2 hours after their initial call. He advised them to chase the company as they should complete the repair under the warranty. If he completed the work for them then he would have to charge them. My parents decided they wanted to go with NCC. Neal kept in contact with them, advised them of cost and asked if they were happy to go ahead with the work. He completed the job with out any fuss or drama. Both of my parents were really happy with his service and would highly recommend NCC. Many thanks from myself & Mum & Dad.
Anita W
, work completed
Recommended
Efficient, reliable and friendly service
Customer Service
Quality
Value
Neil has serviced and repaired our central heating and solar water systems over many years. He will always turn out quickly if you have a problem or make an appointment that he always keeps. His work is of an excellent standard and he always uses good quality components. Neil removes all of the waste and leaves the site neat and tidy. We would be happy to recommend NCC to friends, family or anyone looking for a competent heating engineer.
mortbyr
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Neil attended to fix a new valve on the hot water tank, repair the toilet and change a tap. He arrived on time and knew what he was doing. His price was more than we expected, but he did an excellent job
sheylmac
, work completed
Recommended
Very happy customers
Customer Service
Quality
Value
Neil was recommended to us through an electrician who came to look at our faulty water tank. It turned out that we needed a new water tank which Neil quoted for, supplied and fitted. I got a couple of other quotes for peace of mind. It turned out that Neil's quote was very competitive, he fitted the work in at short notice, turned up exactly when he said he would, did an excellent job and left everything very neat and tidy. I couldn't be happier with the work and the service he provided.
Adam Sydenham
, work completed
Recommended
Excellent Professional Service
Customer Service
Quality
Value
We were recommended NCC by a builder friend of ours and thank goodness we were. We had to have major work done including replacing a not so old domestic boiler with a commercial boiler, new pipework, cleaning up the Central heating and underfloor heating system and more (all things which were incorrectly put in 6 years ago) Neil is a very experienced and knowledgeable person and he and his team went about completing the work in a professional manner. We now have a nice warm house with everything working efficiently. We would definitely recommend NCC as they know what they are doing unlike many of the so called plumbers /gas central heating specialists we have come across (and we have come across many). They are reliable, professional and complete the work on time.
Sangita
, work completed
Recommended
Always helpful
Customer Service
Quality
Value
Neil has done work for us for about 8 years now ranging from burst pipes, new taps, new sink through to a new boiler and solar panels for heating water and generating electricity. Always happy to use him as he is reliable, helpful and always tries to be flexible in an emergency. Happy to recommend him,
Kate L
, work completed
Recommended
Excellent expertise
Customer Service
Quality
Value
We cannot recommend enough the high professionalism of this company and its people, who work really hard to deliver a 360 degrees service of excellence. We had our boiler replaced by them and a number of little additions (many of which were emergency calls for help) that our new home required. Neil is extremely efficient and experienced and would always pick up the phone intestantly or return a call in the next 5 minutes. If you are looking for someone trustworthy, professional and proactive in communicating and making himself available, then you can't go wrong with this company. Valentina
Valentina
, work completed
Recommended
Would recommend
Customer Service
Quality
Value
We found NCC on the Worcester Bosch website and thank goodness we did. What we thought was a boiler problem wasn't and Neil had to replace pipe work and sort out the water tank. End result is our heating is better than its been in years. Neil was very efficient and we would happily recommend this firm.
Mrs Stephen
, work completed
Recommended
Great reliable work
Customer Service
Quality
Value
Neil installed a Worcester boiler for us seven years ago which has been completely reliable. He installed all the necessary plumbing and has been back several times since to carry out additional plumbing work. He is very reliable and has a good team that he can call on. Recommended. Ruth B
Ruth B
, work completed
Recommended
Good work at a fair price
Customer Service
Quality
Value
Neil and his team fitted my new boiler in 2008. His was not the cheapest quote but I chose him as he was the most informative about the work to be done and the price seemed fair. The work was carried out as agreed and was completed on time and to the specification and the price on the written quote. The boiler has been totally reliable since it was fitted and Neil has serviced it regularly. Over the years he has also fitted new radiators and a space saving heater in the kitchen. He has also turned out for me in an emergency, when I was really panicking, and calmly sorted the problem. All his work has been carried out professionally and at a fair price. I would certainly recommend NCC
Susan B, South East London
, work completed
Recommended
One of the good guys - very highly recommended
Customer Service
Quality
Value
Neil Cornes and his team installed our Worcester Bosch boiler and mains pressure system in 2004, and we have had 12 years of trouble free heating and hot water ever since.......which is just as well as we are a family of 7 in a big old draughty Victorian house. He is very pleasant, always available, and knows his stuff to an impressive degree. We had building work done 6 years ago by a perfectly good and reputable builder, however their plumber made a mistake with the wet underfloor heating system. At our request, Neil came round and very calmly and politely put the other (very senior) plumber straight on the finer points of the plumbing, After a bit of arm waving and attitude from the other plumber he conceded that Neil was right and the errors were corrected. I only wish we had asked Neil to install the underfloor heating in the first place. I wouldn't hesitate to recommend NCC to anyone, excellent tradesmen like Neil are, sadly, quite hard to find....my only concern is who is going to look after my heating system if he ever retires! Hopefully, he will keep working until he is 150.
Kowhai
, work completed
Recommended
NCC review
Customer Service
Quality
Value
Work on a number of properties. Inc. complete new heating system for 6 bed house, 3 bed house, studio flat. Also general maintenance and repairs
Which? Trusted Traders Consumer
, work completed
Recommended
NCC - highly knowledgeable, excellent work, good value for money
Customer Service
Quality
Value
Replacement unvented boiler system and a new shower fitted
Which? Trusted Traders Consumer
, work completed
Recommended
Recommendation
Customer Service
Quality
Value
Installation of solar heating for water and electricity generation plus new boiler and general plumbing
Which? Trusted Traders Consumer
, work completed
Recommended
Quality system that lasts!
Customer Service
Quality
Value
Installation of new boiler and non-vented tank and regular servicing of this
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
New boiler and some replacement radiators
Which? Trusted Traders Consumer
, work completed
Recommended
Thorough job done well
Customer Service
Quality
Value
Removal of old central heating system. Complete re-installation of heating, hot water and boiler. New fresh water main run to house.
Which? Trusted Traders Consumer
, work completed
Recommended