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Trusted Traders

North East Heating Solutions Limited

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4.9

37 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Apr 2019

About

North East Heating Solutions is a family run business supplying highly effective Elkatherm electric radiators.

Our heating system offers fully controllable warmth in every room..there are various control options including a traditional dial system, digital control or 'heatapp' - an app to control your heating when in the property or remotely from any location.

Elkatherm offer a 25 year manufacturers guarantee on our electric radiators and a 4 year guarantee on the thermostat that controls your heating offering you complete peace of mind.

We deliver exceptional service and value for money, those values have lead us to be one of the region’s leading installers of electric heating systems. Our inhouse engineers are NICEIC members and you won't see any muddy boots in your property and the engineers will always clean up after themselves.

No job is too small for us, whether you are looking for a new heater for your conservatory or update your whole heating system just give us a call.

What we do

  • Boiler, central heating and gas engineers

    • Radiators and central heating
  • Electricians

    • Electrical installations
  • More Services

    • electric heating
    • conservatory heating
    • storage heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
37 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Great work and quick installation
Customer Service
Quality
Value
From start to finish they kept me informed. I had these heaters installed, the workmen came and were very polite. They cleaned up after they had completed it and showed me how to work the app. Quick installation which included taking out the old economy 7 heaters.
Customer in Greater Manchester Posted on 01/12/2020 , work completed 02/07/2018
The trader replied (on 03/12/2020)
Thank you ever so much for 5* on each category. We are always delighted to welcome yet another happy, satisfied and warm customer to our ever growing family.
Excellent installation and very satisfactory results.
Customer Service
Quality
Value
Removed old night storage and installed new heaters quickly and efficiently. Heater do all as claimed and house kept at stable temperature as required. After two 'seasons' electricity bill seems to be very cost effective. I would recommend Northeast to anyone wanting to replace night storage.
Customer in North Yorkshire Posted on 30/11/2020 , work completed 15/07/2020
The trader replied (on 01/12/2020)
Many thanks for your review and 5* for every category. We are as delighted as you and another happy customer to add to our ever growing 'family' of warm customers.
Great Service
Customer Service
Quality
Value
Excellent installation they were very professional and as helpful as they could be. They left my apartment clean and tidy and took the old water cylinder away. I only had a Sun Amp water heater fitted but so far I am very pleased with its performance I have yet to evaluate the exact running costs but so far it seems to be cheaper than my old emersion heater system.
Customer in South Yorkshire Posted on 27/11/2020 , work completed 16/10/2020
First class
Customer Service
Quality
Value
I know the radiators are expensive but I can confirm they are very good and dealing with North East Heating Solutions has been excellent from start to finish. The lads installing were really good and tidy and took time to explain it all. Even when we had a problem two weeks in, it was sorted without any issues. I have already recommended them to friends if they want to change.
Customer in County Durham Posted on 27/11/2020 , work completed 28/09/2020
A great job from start to finish
Customer Service
Quality
Value
Excellent service from North East Heating Solutions from the initial survey by Howard to the removal of our old heating system (storage heaters and wet radiator system) and the fitting of our 6 new heaters. John and Steve arrived (fitters) were extremely pleasant, helpful, efficient (and clean and tidy) and Yvette kept us up-to-date with progress as the works were split over 2 visits (at our request). We could not be happier with the service or the product.
Customer in North Lincolnshire Posted on 27/11/2020 , work completed 24/11/2020
Installation of nine new elkatherm electric heaters and removal of old night storage heaters
Customer Service
Quality
Value
The new heating system installed by North East Systems has been a huge improvement for us and well worth the cost. The new elkatherm radiators, together with the control system which is via an app on our iphones, have transformed the central heating capability in our house, from inflexible and expensive night storage heaters which ran out of heat by late afternoon to a modern, efficient, flexible and very effective heating system which allows the temperature to be controlled for each room independently. The radiators are quick to warm up a room, and can also be used to maintain a lower base temperature for rooms which are not being used regularly, at a much lower cost. We initially met the MD for NE Heating Solutions, who is called Howard and he provided an excellent overview of how the new radiators work the system benefits and costs, and of the installation process. The installation of the new radiators, and the removal of eight old night storage heaters was done in less than a day with no mess or damage, and the guys who installed the new system were very courteous, tidy and efficient. I would highly recommend NE Heating Solutions to other people who may be wanting to upgrade their central heating system. I wish we had done this years ago.
Customer in Tyne and Wear Posted on 27/11/2020 , work completed 08/06/2020
The trader replied (on 01/12/2020)
Thank you ever so much for your glowing review and 5* for every category. We always seek to keep customers warm without worry and because of our reputation there's no need for pressure selling. Our superb fitting team of Steve & John take pride in treating customers homes as they would do their own. Enjoy the next 25+ years of Elkatherm and North East Heating Solutions.
Great job!
Customer Service
Quality
Value
From Howard's visit to explain and provide quotation, through communication from the ladies in the office, and finally today's installation by Steve and John, the service from North East Heating has been of the highest order. Honest, courteous and professional, backed up with sound knowledge and logic. Today's installation was flawless, all old heater debris removed and placement of the new Elkatherm units completed with our consultation. Tonight our flat is toasty, clean, and looking a lot more stylish. Highly recommended. Thank you.
Customer in County Durham Posted on 02/12/2019 , work completed 02/12/2019
The trader replied (on 04/03/2020)
Many thanks for your review. We always strive for excellence and its very satisfying to have another happy and warm customer.
Excellent All Round Service
Customer Service
Quality
Value
North East Heating Solutions have replaced all the electric heaters in our apartment over the past year. The whole experience from sales, office communications, installation and after sales service are all fantastic. The Wifi option via the 'heatapp' app make it so easy to control the heaters from within the property and from any remote connection. Howard and his team are professional and friendly and the installation team leave the property clean and tidy, no complaints there. I would recommend North East Heating Solutions and their products to other apartment owners who plan to replace their heaters.
Customer in West Yorkshire Posted on 16/04/2019 , work completed 15/04/2019
The trader replied (on 04/03/2020)
Thank you ever so much for your superb review. HeatApp is a superb tool for controlling heating and helping to keep a track of running costs. We always strive for one standard of excellence and we are so pleased to have another satisfied customer.
An Excellent Experience
Customer Service
Quality
Value
NE Heating Solutions supplied and fitted an electric radiator for a garden room new build project. I was impressed with them from start to finish; from initial design consultations with Howard, answering my technical questions, arranging the fitting date and finally to fitting the product. The fitters arrived on time and took extreme care to ensure that the radiator was fitted to my satisfaction, even to the extent of passing the cable to the fused spur behind the plasterboard so that it was unseen (which was unexpected). And, they cleaned up afterwards! We are very pleased with the product. It looks great, is very easy to use and is very efficient in heating the room. I would have no hesitation is recommending NE Heating Solutions for your project.
Customer in Northumberland Posted on 04/04/2019 , work completed 17/08/2018
The trader replied (on 04/03/2020)
Thank you ever so much for your glowing review. Our installation team, Steve & John and also Yvette in the office always ensure we give the superb service that compliments the amazing Elkatherm radiators. Thank you again for your business.
Excellent service
Customer Service
Quality
Value
I was impressed with the conduct of this firm from the first visit of its representative. The quotation was submitted quickly, and in an easily understandable form. From my decision to employ North East Heating Solutions I was entirely satisfied with the service and the work. I was kept informed at all stages and everything happened on the dates agreed. When the radiators were installed the workmen were polite, methodical and neat, and the work was completed within the day. I opted initially for the tablet control of the radiators, but found that was not compatible with how I wished to manage the system. The company fitted control knobs on all radiators, which are perfect for my needs. I have been completely satisfied with the system for the last four years and four months.
Customer in North Yorkshire Posted on 02/04/2019 , work completed 28/11/2014
The trader replied (on 04/03/2020)
Thank you ever so much for your review. We are always more than happy to ensure all customers have easy control of their Elkatherm heating system so we were more than happy to change the control system to one that more suited your needs.