Heat Electric Northwest Limited

I was very impressed by Heat Electric's passion for renewable energy - also that they were the only supplier I contacted for quotes who wanted to meet up with me first which proved to be a really important meeting in determining the way forward. They used the highest quality materials, outstanding workmanship and offered a very competitive price. The installation team were very friendly whilst also being skilled and efficient workers who got the job done exactly on schedule and went out of their way to accommodate all our requirements. I would say they are one of a very few companies that I am looking forward to working with again soon (as we begin to expand our renewable energy system). Highly recommended - even the first meeting was extremely useful in terms of setting expectations and letting me know what is now possible.

Having problems with the inverter going offline so the battery wasn't able to function, HeatElectric came out on site to test the inverter, explain the likely problem and the solution next time this happens. They couldn't have been more helpful.

Excellent service from start to finish. Front office staff provided a great design, quotation and got the application through with SPEN super quickly. The installation team were prompt, friendly and work was carried out to a very high quality. Very pleased with the result.

From start to finish it was wonderful came on time installed cleaned up removed everything and explained how it worked

Professional, courteous, friendly, from survey and quote, to installation of our new battery storage water heater to replace our defunct 22 year-old boiler. Drained, dismantled, and carted away the old boiler without the need for any structural work. The technicians explained everything. The new system is giving us plenty of hot water, and is a lot quieter in operation. It’s too soon to tell if it’s cheaper to run. Would thoroughly recommend.

Heat Electric installed a new heating system together with solar panels and associated equipment (batteries etc). The work was carried out professionally and with a very friendly crew of technicians who were highly informative and helpful about how to use the system. I have limited experience of their after service but that I have had, was very very promptly dealt with. The work was completed on time at the agreed price i.e. no hidden extras. I cannot praise this company high enough for their work, professionalism and their expertise.

Having decided to heat my home with electric radiators , I researched and received quotes from five companies. Mike from Heat Electric visited my home and listened carefully to what I wanted to achieve. I worked with the Managing Director to agree a quote which was competitive . After a detailed survey from the Installation Manager , a fitting date was arranged. Steve and Liam arrived as promised and worked hard to complete the installation. They explained how to manage the radiators though my phone , with care and patience. I am so pleased with the manner in which this company operates, that I have now ordered solar panels, storage batteries and a Sunamp hot water system , which will enable me to close down my gas boiler for good. I can recommend Heat Electric to anyone who is thinking of reducing his/her carbon footprint and running a green home.

This was the second time we have used Heat Electric NW. On both occasions, installing electric radiators, replacing gas fuelled water radiators, the plumbers and electricians have worked flawlessly, leaving everything as tidy as they found it, and always with a friendly, patient and helpful manner. The radiators look nice and work beautifully. More expensive to run they are more than worth it as they are far more effective and responsive than our old gas central heating. From initial enquiry to completion of the work I cannot recommend this firm more highly.

We had replacement and new extra Elkatherm electric radiators together with a new consumer unit as part of the installation and a Sunamp water heater, both systems with associated apps. The order was placed at the end of August 2023 and the job was completed by mid October well within the suggested time-frame. The initial survey was informative and friendly and subsequent queries answered quickly. All the staff from the beginning of the project were polite and helpful and the installation was carried out quickly, cleanly and efficiently. Any problems, inevitable in an old house, were solved with great creativity especially the installation of the consumer unit which illustrated how experienced the staff were. This gives us great confidence in case of any issues in the future. The whole project was completed within estimate and we are very pleased with the result.

With the spiralling costs of electric heating, guests at our 2 small Airbnbs (Victorian conversion) with their inefficient wall mounted panel heaters were using an extraordinary amount of energy yet the rooms still had inconsistent temperatures. We decided to swap to modern, efficient and stylish ELKATHERM, the S range as ours are standard height. Heat Electric came recommended to us by a friend. With 25yrs in the property/interiors market, we deal with all types of traders & installers, and this was hands down one of the best experiences ever. The initial contact & advice was professional and speedy, with good comms and immediate action. The installation day was a delight. Friendly and knowledgable duo Ethan and Liam arrived on time with smiles, and couldn't do enough to make the day run smoothly. Nothing was too much trouble, including swapping a single surface mounted socket to a double just to make the usability of the socket better for us - no extra charge. They brought a Henry Hoover with them and fully cleaned everywhere up, and cut up and took away all the packaging, it was as though they'd never been. For me as a professional project manager, it was the care they took, their obvious pride in their work and little things like the patience with which they explained the App and remote system of control. It's increasingly rare to be so impressed by installers and these two were a credit to their employers. 10/10