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Northwich Glass Ltd

Logo on white
Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 09:00–16:00
  • Sunday 09:00–13:00
Profile thumb northwich glass

4.7

19 Reviews

About

Northwich Glass Ltd has been a family owned business since it was established in 1959 With over 57 years of trade, we have seen many changes in the industry, many driven by the demand of customers as people understand better their needs and wants.

We pride ourselves on listening to all of our customers, providing a personal and helpful experience as we understand better than anybody choosing the right windows, conservatory or bi-folding door system can be very daunting.

Our team of highly trained and experienced Sales Executives and designers work very closely with our customers to ensure you get what you want, when you want it. We also recognise building work of any level can be stressful to your home environment, that is why we ensure installation of your doors, windows or conservatory is done so with the minimum amount of disruption.

Our project managers will ensure that this happens at a mutually convenient time - to ensure any disruptions are removed or reduced to acceptable levels.

What we do

  • Glaziers

    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Stained glass
    • Sash windows
  • Doors

    • Bi-fold doors
    • Patio doors
    • Fire doors
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs

Customer reviews

Reviews summary

4.7
19 reviews
Customer Service
4.7
Quality
4.7
Value
4.7
Sort by
Shambolic project management and bad customer service
Customer Service
Quality
Value
I have to leave 1 star but would leave 0 if there was the option. Decent product and sales team but NG are an absolute nightmare to deal with. The installation team mismanaged our project from start to finish and repeated failure to return calls from the team and the MD have made our project an unnecessarily upsetting and frustrating experience. The after service has been completely non existent. From similar stories we’ve heard since, I’d be surprised if they still were in business in 12 months. Totally inept and shambolic.
FLTH5214/10/2018
Brilliant job
Customer Service
Quality
Value
Salesman gave us a price without a need for special offers, very helpful with useful recommendations fitters were on time, very professional, excellent workers and extremely tidy. Delighted, excellent job.
Eric, Cheshire03/07/2018
Great job, highly recommended
Customer Service
Quality
Value
Arrived at agreed time, brought all their own dust sheets and hoover, fitted windows very efficiently and left everything very tidy. Windows are excellent, service is fabulous.
David, Cheshire15/06/2018
Great service and professional and friendly team
Customer Service
Quality
Value
Recently had a new front door from Northwich Glass and the service from start to finish was excellent. The team of fitters were professional and the attention to detail was exceptional. This is a business that really cares about its customers and would not hesitate to recommend them if you are thinking of new windows, doors etc.. Great choice of high quality windows and friendly service and team Thank you again to the team at Northwich Glass
Christopher B14/06/2018
Ordering new windows
Customer Service
Quality
Value
Professional, friendly service. Knowledgeable staff, no pressure selling. Competitive pricing and great delivery schedule.
Libby, Cheshire08/06/2018
Professional, excellent quality.
Customer Service
Quality
Value
Used Northwich Glass many times over 30 years. Always first class customer service, quality & delivery. Not the cheapest - you get what you pay for!
G, Cheshire01/06/2018
Fantastic job
Customer Service
Quality
Value
Outstanding service, outstanding quality products, outstanding staff. A totally professional job from start to finish.
D, Cheshire16/05/2018
Efficient & quick service
Customer Service
Quality
Value
I have used Northwich Glass for over 2 decades & have always found good service, competitive pricing & good product. Latest installation on par with others - two very good installation employees - pleasant, did a good job and left place clean.
Eric, Cheshire23/04/2018
Brilliant job
Customer Service
Quality
Value
I have had work done by Northwich Glass in the past, so I did not have to hesitate to use them again. They give you a fast response, listen to what you want, give you advice. They carried out the work on the date I requested. A good product and a fair price. The fitters were very polite and on time, did a brilliant job. Very clean and tidy. I have worked in the building trade and know what I am talking about.
Geoffrey, Cheshire23/04/2018
Brilliant Job in the End
Customer Service
Quality
Value
We asked Northwich Glass for a quote for a new back door. A man came to measure up and told us we would get it the next day but it took them ten days to let us have the quote. We said yes after that it was very quick they gave us a date and time. The two men came to fix new door, they never stopped until door was in then they cleaned up, left no mess, very good job. The two men are very hard workers, the door looks great would use Northwich glass again.
Anthony, Cheshire12/03/2018