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Trusted Traders

Nu-Look Conservatory Roof Solutions LTD

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4.8

20 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 11:00–15:00

About

Nu-Look Conservatory Roof Solutions have been replacing customers old polycarbonate roofs with light weight slate or tiled effect roofs since 2013.

If your conservatory is too cold in the winter, too warm in the summer and too noisy when it rains then we can help you solve these problems by replacing your old conservatory polycarbonate roof with a more thermally efficient in fact our replacement conservatory roofs achieve an incredible u-value of 0.18 which is below building regulation requirements.

Our skilled tradesman build you a bespoke timber framed roof, and add two separate layers of insulation, the light weight slate or tiled effect roof is available in a range of colours to match your existing house roof. The inside of your new roof is fitted with insulated plasterboard giving you 3 layers of insulation, the internal plasterboard is then skimmed to a beautiful finish, before finally we will fit your internal lighting.

You will then have a beautiful room that you can now use all year round.

What we do

  • Conservatories

    • Conservatory maintenance
    • Hardwood conservatories and orangeries
    • Conservatory glass heat reduction film
  • More Services

    • glass conservatory roof
    • tiled conservatory roof

Customer reviews

4.8
20 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
New Conservatory Roof
Customer Service
Quality
Value
Very impressed with Eddie's sales pitch. Agreed to go ahead, builders were 5 hours late on the first day. Phoning Nu-Look they weren't sure where the builders were. When they arrived the builders worked constantly and very hard. Issues came when my wife and I noticed the timber structure wasn't flush to each beam, the angle was cut incorrectly. This continued on all 20 beams. Talking to the builders the next day - we were greeted with attitude and explanations that 'it wouldn't make the roof stronger and this is how they do all roofs!' They didn't like our critiscism and work wasn't allowed to continue until the building inspector had assessed the structure. 20 beams had gaps some so large a finger could fit in between / excessive numbers of screws were visible to try and hold the beam to the wood structure. The building inspectors report confirmed our suspicions that our roof wasn't structurally sound and all 20 beams would need to be doubled up therefore our roof is 20 beams of wood heavier with less insulation as a result. The company didn't deal with our complaint in a professional manner. We weren't asking for money off just an apology. Instead we got hassled to sign the satisfaction note. The director of Nu-look emailed various reasons why we should sign as he had more pressing family issues to deal with. Because of these reasons we would not use or recommend Nu -look due to the building quality and how they dealt with the mistake. I can provide photos.
Customer in Cambridgeshire Posted on 14/02/2020 , work completed 19/08/2019
The trader replied (on 14/04/2020)
We're sorry to hear you did not have a great experience. Thank you for letting us know, even though it has been over 5 months since we completed your installation. I do recall your particular installation as we had an unfortunate dispute over £96.00 that you owed. It was my understanding that we had come to an agreement on this and that you no longer intended to leave an adverse review as we had gone above and beyond, including giving a considerable discount, as your original quote was over a year old before you decided to go ahead with the work. Every fitting gang has to write me a report of each job as a requirement. Gareth doubled up on every spar, which was not required as explained by the Building Inspector, but done so to ensure you were satisfied. Gareth certainly went out of his way to make sure you were all happy with the job and is most surprised at the tone of your review, as you stopped to shake his hand before he left to thank him for the extra work he had done that you were not charged for. I can only apologise if you are now not happy with the installation of your new roof & am at a loss to know why this is, a number of months after the completion of the works. Please get in touch if there is anything more we can do.
Minimal disruption
Customer Service
Quality
Value
We were really impressed with the fitters who did the roof, they worked really hard and a good job. They were tidy throughout and covered up whilst working. They kept any disruption to a minimum which was helpful.
Customer in Northamptonshire Posted on 07/10/2019 , work completed 01/09/2019
Replacement of conservatory roof
Customer Service
Quality
Value
I know there are some dodgy firms doing this work so I did some research. I'm pleased I selected Nu-Look. They did a good job. The work was completed in a timely manner and to a high standard. The workmen seemed professional and competent. I have been late in posting this review because I have been waiting for the Building Control Certificate and Guarantee which I have only just received.
Customer in Northamptonshire Posted on 08/02/2019 , work completed 06/09/2018
Clean efficient and timely
Customer Service
Quality
Value
Nu look replaced the polycarbonate roof on our conservatory. A tiled roof was fitted. The work was done very efficiently with the different trades working one after the other in a very timely fashion. All was left very tidy after the work was completed. Would recommend this company.
Customer in Northamptonshire Posted on 09/01/2019 , work completed 12/10/2018
Couldn't be happier
Customer Service
Quality
Value
Following the shattering of a glass panel in my conservatory roof I contacted several companies with a view to replacing the glass with a 'proper' roof. Nu-Look were recommended to me by a friend and someone came out to measure up and give me a quote quite quickly. I was happy with the quote and the construction detail. After confirming my order, a surveyor came out and measured more precisely and I was given a date for starting the work. I was contacted again shortly before the start of work to confirm who would be coming and at what time. The two men arrived on schedule and went through the procedure. They worked quickly and efficiently and I was impressed with the level of workmanship. They took everything away at the end of each day so I did not have to have a skip sitting around. The work was completed in 2 days and everything left tidy. Then the electrician was scheduled to do a first fit for the LED lights before the plasterer came in the following week. He too arrived on schedule and worked hard to ensure a superb finish. This was followed by the electrician in a couple of days to fit the LED lights. The work has transformed my conservatory into what is more a 'proper room' now. The temperature is more constant without the highs and lows I was used to. I love it! A remarkable job and I couldn't be happier.
maggie kitson Posted on 14/10/2018 , work completed 14/10/2018
Best decision we have ever made to have the polycarbonate conservatory roof replaced by Nu Look
Customer Service
Quality
Value
I don't normally write testimonials but because of he exceptional work carried out and the benefits I just had to leave a review. Our polycarbonate conservatory roof was well past it's best. I went online and really only looked at the Nu Look website and read the testimonials to make the decision to have them replace our roof. Good decision. From quote to completion it was effortless. Everyone arrived on the right day at the right time and in quick succession from surveyor, to removing the old roof to putting up the beams and insulation (of which there is a lot!) tiling the roof (with my choice of colour for the tiles) the electrician and plasterers. All of the team were so polite and worked hard. We had the work carried out just before the current heatwave when there is no way we could open the conservatory doors into the house. Now we have them open and the rest of the house benefits from the flow of air through. No extreme heat. If you are thinking of having this job done do and use Nu Look. Similar to one of the other testimonials I can't stop enthusing about it.
Liz and Colin, Banbury Posted on 01/07/2018 , work completed 01/07/2018
Excellent Company
Customer Service
Quality
Value
We have just had our Conservatory Roof replaced by Nu-Look and we must say they have been a fantastic company to work with from start to finish. They have made a great job and the workmen were tidy and friendly. All in all a great addition to our home and we look forward to gaining the benefit of this.
S Tracey Posted on 04/12/2017 , work completed 04/12/2017
The trader replied (on 05/12/2017)
Thank you
Amazing conservatory roof
Customer Service
Quality
Value
We had our new roof fitted just over two years ago, it has made a world of difference; we are able to use the conservatory all year round now . The weather was atrocious during the fitting but the Nu Look fitters plodded on very cheerfully, they cleared up any mess after each day . Excellent job well done. Highly recommend Nu-Look
Alf B Posted on 04/12/2017 , work completed 04/12/2017
The trader replied (on 05/12/2017)
Thank you
Cold conservatory to usable room!
Customer Service
Quality
Value
What a difference this has made, we now have a room we can use 365 days of the year. All trades were very professional and achieved an excellent result. Extremely pleased and would highly recommend to anyone who is thinking about this I would say DO IT, you won't regret it, worth every penny. Thank you
Jane Lockton Posted on 02/12/2017 , work completed 02/12/2017
The trader replied (on 04/12/2017)
Thank you Jane for your kind words
Replacement conservatory roof
Customer Service
Quality
Value
First meeting with the company some two years ago. Full explanation of what was involved and time scale of work. No sales pressure. Work carried out two months later in a very professional manner, security of house maintained. Previous problems with water ingress against an integral stone wall totally solved. Internal and external finishes are first class, with insulation levels ensuring 365 day usage. We highly recommend the company and its workforce.
Satisfied Posted on 02/12/2017 , work completed 02/12/2017
The trader replied (on 04/12/2017)
Thank you