Oakland Stairlifts

I purchased a reconditioned stairlift from Oakland. Having recently been registered as disabled due to old knee injuries, I was finding that going downstairs from my first-floor flat was becoming increasingly painful. I contacted Oakland, which had been recommended to me. Rob came down to Sussex from Leicester and clearly explained the available options. I decided to order a stairlift, but I expected to wait for a few weeks before delivery. However, just two days after Rob's visit, Oakland phoned to fix a date for the installation, which happened just over two weeks later. They phoned again a day before the installation to confirm they were coming, and on the actual day, Luke, the young man who installed it, phoned to say he would arrive within 20 minutes. This is excellent customer service. Luke started work immediately after a very long drive, and the lift was installed in about an hour. He then explained, very clearly, how to use it, and I was able to practise before he left. Luke was very efficient and helpful. The whole process from the time I first contacted the company went very smoothly, and the company staff were courteous, friendly, and professional. I am very happy with the reconditioned stairlift, which looks like new, was very reasonably priced, and has a guarantee for a year (renewable). I can highly recommend this company.

I found Oakland Stairlifts on the internet via "Which". I initially spoke with Rob Sweeney via whatsapp who later attended our house the following day He measured up for a "curved" stairlift on a "rental basis" as my wife has a short life expectancy. Rob was so empathetic understanding and a gentleman - he gave me a price which was very much lower than other quotes I had been given for the same equipment to be fitted. Given the urgency of the installation he managed to arrange it in about 8/9 days His team - Ian and Joe attended our house on the day specified - 2 hours later or thereabouts the whole stairlift was in fitted and tested The fitters were polite helpful and spotlessly clean before during and after the installation. This is my first experience having to arrange this type of thing - all I can say if you want to rent or perhaps buy a stairlift please contact this company - You will be treated fairly and competitively compared to some of the "big" companies. Thanks Oakland.

My son recovering after a long hospital stay couldn’t go upstairs to bed or use the bathroom, having this stairlift has changed everything for him, it was sorted out quickly, friendly family company who are very helpful and knowledgeable, Not having the expense of buying a stairlift and all the extra costs helped us to be able to afford the stairlift, When my son is well enough to use the stairs the equipment can be removed at no extra cost and we won’t have the worry of what to do with it. Thank you for the prompt and efficient service, for being kind and patient with showing my son how everything worked.

Oakland fitted a stairlift for my parents in 2021 & have serviced it since then. Very pleased with both the initial fitting & their after-sales service. We pay for the annual warranty extension & have no complaints - it gives my parents peace of mind & on the odd occasion we have needed to call them out they have been both prompt & efficient.

Wonderful service from Rob and really good engineers that came and fitted the stairlift we cannot praise the company enough very happy with all the help we had from start to finish

Had a stairlift fitted by Rob Sweeney from Oakland Stairlifts for my then 97 year old auntie who stops with us three days a week and was unable to manage the stairs, this stairlift has transformed her life, she is now nearly 101 years old and still enjoying life. Great service from Rob and always happy to answer any queries we have. Highly recommended

My wife has been struggling with our stairs since her (successful but weakening) chemo and radio therapy. A stair lift was seen as a necessity and and several suppliers were compared online. Oakland were efficient, helpful and they offered sensible advise without a pressurised sales pitch. I arranged for a reconditioned straight stairlift to be installed as soon as possible and this was done without any fuss or bother. The stairlift has been in use constantly over the past year without any problems.

We have done Which check and selected them as they are a family run local business with great reviews. I contacted them via email on Friday, got phone call almost immediately and Rob came to see us next working day (Monday). His advice was customer orientated without “trying to make the money from us”. His manner was professional, friendly and approachable. The installation took place on Saturday the same week and the installer was also very impressive, friendly and tidy. So far we got the lift in use only for a few days, but it works perfectly. We were really very fortunate to find Oakland thanks to Which.

We contacted Oakland Stairlifts after Which check and selected them as they are a family run local business with great reviews. I contacted them via email on Friday, got phone call almost immediately and Rob came to see us next working day (Monday). His advice was customer orientated without “trying to make the money from us”. His manner was professional, friendly and approachable. The installation took place on Saturday the same week and the installer was also very impressive, friendly and tidy. So far we got the lift in use only for a few days, but it works perfectly. We were really very fortunate to find Oakland thanks to Which.

I found Oakland by chance on the internet and boy am I glad I found them I can’t praise them highly enough particularly Rob who came out to measure up to Rory who fitted my stairlift it’s nice to find an honest company that advertise the price you pay without hidden extras unbelievable value as i contacted other companies before I found Oakland who quoted astronomical prices for the same service and then hounded me for a sale Rob made the transaction absolutely faultless I am one very grateful and happy customer so if your looking for a stairlift forget the rest and contact Oakland.