Oakleigh Heating Ltd

We had an issue with low water pressure within our home where the pressure had suddenly dropped. I initially contacted the company that supplied our whole house pump who whilst helpful over the phone sent me the contact details of their service agents as they don’t offer support directly. One by one I contacted their service agents only to be told they don’t cover our geographical area. I then looked at the installers list for the same company & this is where I found Kyle from Oakleigh Heating. Kyle was very informative over the phone & he made an appointment to visit a couple of days later. On arrival he assessed the issue & felt the problem was due to a fault with combination/control valve rather than the actual pressure pump itself. He revisited a couple of days later & replaced the suspected faulty valve & am pleased to report the pressure is great. Throughout our dealings with him, he arrived when he said he would, he diagnosed the issue from a logical perspective, which resulted in a very satisfactory conclusion & completed the work in a tidy manner. From our experience we have no hesitation in recommending him. We look forward to working with him on projects going forward.

Kyle has completed various pieces of work for me, from installing a brand new central heating boiler to tightening a leaking radiator valve. I have always found the charges to be reasonable, and Kyle has on occasion replaced a faulty part without passing on the cost to me or charging for his time. Kyle responds promptly when I contact him, and manages to fit in his visits around my busy work schedule. I would recommend Kyle and Oakleigh Heating to anyone wanting a reliable trader who puts their customers first.

Kyle and his team came to my rescue after the heating system in my house couldn’t cope and some radiators were hardly working. He fitted me in with his programmed work and diagnosed the problem. Work started to replace the old radiators within a week and with his other work obligations got our house warm again. A pump fitted by a previous heating engineer had never been very efficient and Kyle advised a larger capacity pump that he sourced and fitted within a few days. The whole job was well priced. All is working well and ready for the colder months. Any future plumbing or heating problems will be addressed to Kyle.

Oakleigh Heating installed a replacement boiler, pump and hot water cylinder for me. Kyle provided the best advice and recommendations and a competitive quote (several other companies who visited me failed to even provide a quotation!). The job was completed on schedule, at the cost quoted and with minimal mess and disruption. I was always consulted on any options during the installation. There was a vibration problem, eventually found to be caused by a faulty pump, but Kyle remained fully engaged until it was diagnosed and fixed – great customer service! Kyle was always contactable and responsive throughout.

Kyle was swift to visit, very knowledgeable and advised the best boiler for our property. He provided a very competitive quote a few days later. We were flexible with our installation dates and lucky to get a last-minute cancellation slot and our new Bosch boiler was fitted the next day. I have given 5 stars for each of the categories, here's why: Customer Service, he answered the phone when I called (four other companies did not!), he replied to my text messages as well. Quality, he turned up when he said he would, did everything we discussed and did a neat and tidy job with no fuss. Value, he was 35% cheaper than the only other quote I managed to get (and that was for supplying and installing an older model Bosch boiler and not the latest model that Kyle recommended). He is professional and reliable, I'm pleased we called Oakleigh Heating, he is highly recommended.

My old boiler was 36 years old and still working but I was getting concerned about the increasing likelihood of a major breakdown in winter, so checked out Which first for best boilers and selected Worcester Bosch (WB). Then used the WB website to find an accredited installer - Oakleigh Heating was near, a Which Trusted Trader and other reviews were good, so invited Kyle to survey my premises for a new boiler. He responded quickly and gave good advice re the installation and what to expect. An installation date was agreed and the installation work was completed on the day quickly & cleanly. The old balanced flue aperture was bricked up with matching bricks and a new flue outlet hole cut to suit. I wanted the new boiler to be fitted in the existing cupboard at a low level so a flue extension was installed to the required height. The radiator system had been flushed out before installation, so when refilled the system was commissioned and tested and worked a treat. I was billed exactly as quoted. A week or so later, Kyle returned to fix a small leak at the joint between the hot water supply and the kitchen mixer tap - NB this was totally unrelated to the new boiler installation. This job required a short section of pipe to be replaced within an awkward working area but was completed within an hour and just before he was due to go on holiday at half term - a relief for me to have it fixed so quickly. I have already identified some additional plumbing work for 2021.

Kyle has come and completed a few jobs recently including fixing a radiator that wasn't working and replacing a faulty part in the heating system. He is always quick to reply to emails and to arrange a visit - no job seems to be too small. He seems to find the fault quickly and works efficiently and cleanly and gets the job done. Always a polite and friendly service and won't hesitate to use Oakleigh Heating for any future jobs.

Oakleigh Heating installed a new boiler and unvented cylinder for us, as well as fitting new TRVs on all radiators. From the first time they attended to quote, to after completion where they followed up a couple of times to ensure everything was OK they were consistently friendly and professional.

Situation: Boiler broken in rented property, tenants cold , needed fast resolution. Budget important. Found Worcester Bosh boilers best buy through Which?. Identified local installers from W-B site, cross referenced for Which? approved installers and so found Kyle - Oakleigh. Spoke to Kyle initially. Gave me a ball-park estimate subject to seeing the set up (many won't), was competitive with other quotes. Went to visit property very promptly at 17.00 that day. Spoke on phone in th evening - offered to do it the next morning. Met his colleage Nick at the property at 8 am to give keys who was throughly pleasent and helpful. Aided me moving some temp. heaters (which proved unnecessary due to fast service!). Job was completed that day. very neat. All functioning correctly. Invoice as quoted. Kyle called to check everyone was happy after weekend.

Outstanding service throughout. Came to provide a quotation and having agreed the price promised to fit my new boiler just 48 hours later, so we had it for Christmas as our old one had failed. They were completely reliable and turned up exactly as promised. Delightful to deal with and the whole process was stress free. New boiler only just installed today but seems to be working perfectly. No mess left behind at all. Also reduced the price as some electrical work quoted for was not necessary, so very trustworthy. Don’t usually leave reviews but on this occasion have to say that I would recommend Oakleigh Heating to anyone. Great service and hugely recommended.