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Octoplumb Ltd

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4.9

31 Reviews

About

Octoplumb Ltd is a small friendly, professional plumbing and heating company based on the Shropshire/Staffordshire border. We cover all aspects of plumbing and heating works including gas,oil and solar from small leaks to new installations.

We are a Worcester Bosch Gold Accredited installer and are fully compliant and registered with gas safe, oftec and RECC.

We offer good competitive prices and free quotes with no obligation.

Areas of works include boiler replacements, repairs, servicing including both gas and oil, under floor heating, landlord safety certificates, powerflush systems, general plumbing and heating repairs, air source and ground source heat pump installations and bathroom refurbishments.

We cover a wide range of areas including postcodes WV, TF, ST and many more please feel free to contact us to see if we cover your area.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas fire repair and servicing
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar water heating

Customer reviews

4.9
31 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Efficient and professional
Customer Service
Quality
Value
Wayne visited & provided a prompt & very competitive quote for supplying & fitting a replacement oil boiler & radiator plus fitting a mixer tap. No attempt to upsell or Include any unnecessary add ons, which made a welcome change. Once accepted, Michelle arranged a convenient date for installation. Jason & Justin turned up early & got straight on with the job, joined by Wayne later in the day. Despite the unexpected complication of an ants nest behind the old boiler, to our surprise the whole job was completed within the day, & all mess inc the old boiler/radiator etc was removed from site. Very happy with the job & the long guarantee on our new Worcester Bosch boiler. The whole Octoplumb team were pleasant & efficient to deal with, & the lads wasted no time in tackling the job (& the ants). We would certainly recommend Octoplumb & fully intend to use them for all future plumbing work.
Customer Posted on 30/06/2020 , work completed 29/06/2020
Great job. Great customer service. Professional throughout
Customer Service
Quality
Value
We had a new boiler and an additional radiator installed. The lads turned up on time and worked diligently till the job was completed. They were competent in their knowledge and their application to what had to be done. No mess, no problems, no time wasting. Would recommend to others, and would definitely use again
Customer in Staffordshire Posted on 13/03/2019 , work completed 25/02/2019
Prompt and professional
Customer Service
Quality
Value
They arrived on time with all materials, laid dust sheets, worked hard for 2 days. All has been finished in a neat and professional way, the extras which we required have been carried out and within our own estimated cost. We would highly recommend them and are going to continue using them.
John, West Midlands Posted on 11/03/2019 , work completed 11/03/2019
Prompt and professional job
Customer Service
Quality
Value
From home visit to fitting new boiler within a week.
Richard, West Midlands Posted on 24/01/2019 , work completed 24/01/2019
Job well done.
Customer Service
Quality
Value
Very efficient. Will definitely use again.
Jean, Shropshire Posted on 14/12/2018 , work completed 14/12/2018
Prompt & professional
Customer Service
Quality
Value
We were in an awful pickle. The old boiler had packed up, the usual guy couldn't do anything until early Jan! Wayne came over immediately, analysed the situation and put an action plan in place to have a new boiler delivered and fitted within 24 hours - utterly brilliant customer service.
Bryan, Staffordshire Posted on 12/12/2018 , work completed 12/12/2018
Prompt and professional
Customer Service
Quality
Value
Turned up on time. Got in with job professionally. Very polite and friendly, good job done.
Janet, Staffordshire Posted on 12/12/2018 , work completed 12/12/2018
Polite an minimal disruption
Customer Service
Quality
Value
True to appointment time. Minimal disruption. Polite, friendly and tidy. My preferred plumber/boiler repair.
Jennifer, Staffordshire Posted on 11/12/2018 , work completed 11/12/2018
Well pleased.
Customer Service
Quality
Value
I have used Octoplumb for 10 years and more. No problems!
Margaret, Staffordshire Posted on 29/11/2018 , work completed 29/11/2018
Prompt and Professional
Customer Service
Quality
Value
Octoplumb were professional, prompt and polite and did a good job of cleaning up after themselves. I would certainly recommend this company.
E, Staffordshire Posted on 25/11/2018 , work completed 25/11/2018