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Endorsed by Which?
Olive Air Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
This business has not added a description yet.
What we do
Air conditioning contractors
- Air Conditioning
Renewable energy
- Air source heat pumps
- Ground source heat pumps
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
14 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great service, very knowledgeable and efficient
Customer Service
Quality
Value
The engineer was on time, was happy to help me understand what is a new system for us, spent ages going through the electrical panels with me and was thorough in his maintenance inspection. Nothing was too much trouble and he was clean and tidy with his work.
Customer in Suffolk
, work completed
Recommended
Domestic Air Conditioning
Customer Service
Quality
Value
I couldn't be more happy with the Air Conditioner installation carried out by the Olive Air team. The two guys who removed my old Aircon system and installed the new Daikin unit were very proficient, friendly, professional and tidy, a real credit to the company, and I wouldn't hesitate to recommend them.
Customer in Essex
, work completed
Recommended
Great service
Customer Service
Quality
Value
Great service from Olive Air when I had my air conditioning unit installed yesterday. Polite, friendly, helpful people...no mess....very quick...and I am very happy with the install.
Customer in Suffolk
, work completed
Recommended
Fantastic
Customer Service
Quality
Value
The Olive Air team are a pleasure to deal with and I am so relieved that we now have a reliable and trustworthy company to look after our air source heat pump. They are professional, friendly and knowledgeable. They are upfront and transparent with arrangements and pricing. I am delighted we switched to them and would definitely recommend.
Customer in Suffolk
, work completed
Recommended
ASHP Service
Customer Service
Quality
Value
Tom arranged for our Mitsibushi Ecodan Airsource heat pump to be serviced; Tom & Josh arrived and listened to our long history regarding our ASHP(we are on our third one in 10 years). Extremely polite and professional, they carried out a full service, explaining what they had done. Tom also reset our timing schedule for the heating. Excellent service, would highly recommend. Also, in the evening our thermostat was not displaying the current temperature; I emailed Tom and despite being quite late; he messaged back with details how to correct this................outstanding customer service. Prompt emailing of invoice and excellent price. These guys come highly recommended, will be booking for next year.
Customer in Suffolk
, work completed
Recommended
Heating system service x4 properties
Customer Service
Quality
Value
Tom is very knowledgable on modern green energy heating systems. Professional arrangements made to service 4 properties on our estate and was flexible with prices and appointments. Will use them again next year or for any heating issues. Highly recommended.
Heindrich in Suffolk
, work completed
Recommended
Attend site to investigate fault with A/C System
Tom from Olive Air Ltd, visited the site and was told that I would need a new pump. I asked if the quote could be sent as soon as possible as my tenant has no heating or hot water. This was not sent for 4 days and all I got was the total amount required and no breakdown of parts and labour on the quote, I replied immediately asking for the breakdown of the quote, but all I got were part numbers no costings, I have since called, texted and emailed but no one has had the courtesy to reply, I think this company has acted insincerely and very unprofessionally and I would avoid in the future.
Customer in Greater London
(Reviewer did not use service)
Endorsement Reference
Customer Service
Quality
Value
I had air conditioning installed in my bedroom which is an absolute life saver in the heat waves. Olive's customer service is excellent. They come out to your house to survey it and to help you choose the right product and location. The engineers were thorough and it was a really neat install. Overall very happy and feel I got good value for money.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
My air sourced heating was serviced this year and last year. The work carried out is excellent. Arrived on the date and time organised. Very professional and explains what has been done if anything needs replacing and why. Responds to emails quickly. All in all an exceptional company. Invoice arrives shortly after the work has been done and very reasonable.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Boiler serviced, Tom arranged with myself a suitable date and time to visit our property , he was very punctual and serviced our heating system with ease, he kept us informed along the way as to what ( if anything ) that needed to be or may need to be rectified with the service, a follow up visit was not an issue for him. Ten out of ten for this company, I will of course keep their contact number at hand for any future service issues when they occur. Thank you Tom.
Which? Trusted Traders Consumer
, work completed
Recommended