Omni Plumbing and Heating LTD

We asked Andy to move our boiler from the kitchen to the basement. He came and had a look and explained how it could happen and provided a detailed quote. There was one hiccup along the way but Andy had solutions and made sure the job was finished to a very high standard. His work was excellent, very professional, and was very tidy! Would highly recommend him.

Our boiler was playing up and needed replacing, we contacted Andy through a recommendation and he came and discussed our options. A competitive quote was received promptly, taking into account our choice of controller/boiler and the additional piping modifications we needed to remove the problems we had with the last boiler (condensate pipe freezing in Winter). A time scale for the installation was agreed. Prior to the installation a text was received confirming arrival time for next day, the boiler was delivered and Andy promptly turned up at the agreed time to start the installation, through out the two day installation Andy was polite, courteous, trustworthy and a pleasure to have working in our kitchen, even though it must have been slightly annoying for him as i was very interested in watching the skillful way he modified the existing pipework to suit our new boiler, on completion Andy left the work area tidy and demonstrated his competence and desire, to make sure the job was completed thoroughly. He demonstrated the operation of the controls and the boiler has worked flawlessly since. I would Trust and recommend Andy to anybody i know, especially if i had work to perform in the house of an elderly person, who was concerned about somebody unknown working in their house. A few days later all the guarantees/certificates, were received by email as promised. The invoice was as quoted. I just hope when we need his services again he isn't too busy to help us again !

Omni Plumbing & Heating are an exceptional company. Their work is first-class at all levels. The work they did for me was to supply & fit a new boiler and thermostat. They came and surveyed the job, sent a very detailed quote and carried out the work exactly as described. Andy who did the work is an extremely polite well mannered person who is totally customer oriented. Aftercare is second to non with first-class communication, a truly helpful guy. I would recommend Omni Plumbing & Heating 100%

Work done:- combi boiler serviced, kitchen tap replaced, radiator valve replaced. Consistently prompt replies sent to my emails regarding the work, plus an acknowledgement that payment had been received. Efficient email check / reminder sent to me 2 days before appointment. Punctual arrival; polite, professional and appropriately friendly attitude throughout; he made an efficient check on arrival about the repairs/work I was expecting; clear explanations of work and my options, and answers to my questions; got on with work then tidied up when work completed. Bill was in line with estimate. Everything is working well so far, I am particularly enjoying the tap!

Having been advised that my taps were suffering from water hammer and being quoted a large sum of money to remedy, I decided to get a second opinion and chose Omni from this website. Andy explained why he thought that the noise and juddering stemmed from a faulty kitchen tap and replaced it at a fraction of the price I had previously been quoted - result, no more problems, He also did a power flush and, unlike other plumbers, did not promise that this was guaranteed to cure my half cold radiators. He suspected that there could be a problem with the size of pipe used when the system was built. I decided to go ahead anyway and have tested the radiators a couple of times since but of course the winter will be the true test. I was very impressed with Andy's knowledge, honesty, standard of work and willingness to explain everything. Highly recommended.

I used the Omni website to request a quote for replacing seven radiators, adding one new radiator in a bathroom with no existing heating/plumbing, all with TRVs, an extra TRV for a radiator we were keeping, new kitchen tap and two bathroom taps replaced, boiler service and investigate a minor leak. Andy responded within a couple of hours, visited on the eleventh of January to assess work and quoted on the sixteenth. I agreed the quote on the eleventh of February as it was by far the most competitive. I was flexible on date, with no urgency. The work started on the fifth of April and completed over a few days at mutual convenience by the fourteenth of April. Unrelated to this initial work our toilet broke and so we asked Andy to install a new one we would purchase. He advised on the style we could choose due to awkward waste pipes. We also decided to add another radiator, and Andy adapted by preparing the plumbing in advance of the radiator being delivered so it would be an easier install. On initial completion of all work two of the taps required tightening, and Andy came out quickly to resolve, with no further issues. He also adjusted some floorboards for free. All work was clean and tidy. Andy's primary work is Gas and Central Heating plumbing, so we were grateful he was flexible to do the taps and toilet as well. Andy was friendly, balanced his work with personal/family commitments, and kept me informed of arrival times via text/WhatsApp or email throughout. Sometimes I had to chase, but nothing inconvenient. Overall solid professional job.

Andy Heath from Omni Plumbing replaced our old combi boiler with a new one, added a new radiator to the bedroom which replaced an old radiator and included repositioning, plus flushing and cleaning etc the whole central heating system. To be honest, I can’t fault his work, he was friendly, helpful, knowledgeable and trustworthy. He was on time, all work was carried out within schedule and within budget and everything was left clean and tidy. I’ve left this review until four months after work was completed and in that time we’ve had no cause to get Andy back, no ‘snagging’ needed no leaks, boiler and central heating system working fine - in fact better than before! Wouldn’t hesitate to recommend him!

Andy replaced our very old boilers with a new combi boiler. Excellent work, very professional, all explained very well & really happy. Recommended & installed the smart thermostat too which has been brilliant. Highly recommended all round!

Andy Heath, and his able young assistant Josh, recently replaced my old, cumbersome and inefficient boiler which was on its last legs. The operation was far from straightforward but they carried out the job efficiently and cleanly ironing out any problems encountered on the way. The work was done on time and within the agreed budget. On completion Andy went through the operating instructions and offered any further assistance if needed. I wouldn't hesitate to recommend Omni to anyone wanting a boiler replacement- in fact I already have.

Three radiators & a motorised valve replaced, heating system rebalanced and inhibitor added, plus spotted a leak from a header tank also repaired. All done efficiently and tidily and a with friendly manner