Omni Plumbing and Heating LTD

Whilst looking after our daughters house we experienced an annoying problem. The heating system is very sophisticated with numerous zones, several underfloor heating areas and controls. It normally works perfectly and has a feature whereby we can set a higher heat in one area for six hours at the turn of a button which is useful in the evening. This stopped working occasionally. We knew that Andy from Omni heating and plumbing had installed the system a couple of years back so called him. He called round and proved to have a full understanding of it all. On checking he found that the external temperature detector had been set a little low for the exceptional day temperatures we were having (records broken). The house being stone was retaining enough heat in the external wall to disable the override feature although our North facing lounge could be cool. A simple adjustment via the software sorted the problem. Andy also fitted our system at our home which works perfectly. His workmanship is something to be admired if you are so inclined.

I had a shower and came down stairs to find water coming down the light fixture and down the wall in my hallway... Help! A friend recently Andy. He arrived on time (he texted me to confirm he was on his way too), he assessed the problem and gave me an outline of what the problem was. He also gave me the options that are available to me with regards fixing the problem, together with an approximate price and time scale for each solution so I could make the best choice for fixing the problem. He answered all the questions I had without being condescending too! As a woman it important that I feel safe when letting people in to my home and Andy made me feel totally comfortable he was so polite and friendly. I will definitely be using his services again and will be recommending him to my friends too.

In the recent past he has installed gas central heating and a new bathroom for us and he carries out regular maintenance. His standard of work and service is outstandingly excellent.

Great service from Andy at Omni. Boiler suddenly went and he was able to get a new one fitted within a few days. Worked completed to a high standard - quick, neat and all working. Had a few glitches to deal with but Andy sorted quickly. Would recommend.

Have looked after us well for over 6 years. Would recommend them for anything from a bathroom makeover to servicing a boiler or fixing a leak or dripping tap. Not cut price, but worth paying for good work.

We called omni heating and plumbing out to come and do an annual service on our valiant boiler. Making an appointment was easy and straight forward. When the day and time had to be rearranged we were kept informed and a new appointment was rescheduled. No problem. Omni Heating came to our rescue! Various other heating engineers hadn't identified the small issue with the boiler, but Omni Heating saw to it immediately. They were both courteous and knowledgeable. They answered our queries (however, simple and mundane!) with patience and knowledge. No more over running boiler now..Thank you. We will be booking them next year for our boiler service. Thank you Omni Heating!

I rang Andy at OMNI and asked if he could visit my property-my ch boiler (of 10 yrs) was not behaving and I had been told by my previous maintainers I would have to move the boiler to a new position due to new regulations. We agreed a day and time and Andy and Paul arrived promptly and I was immediately impressed by their knowledge and answers to all my queries. I decided on a new, Smart Vaillant boiler, including new pipe work and venting and remote access to the boiler via my smartfone and three new radiators and removal of an old redundant heated towel rail.All the work was completed professionally and I'm very pleased with everything.I have had no problems at all-fantastic.I would most definitely recommend OMNI. Good price agreed - 10 yr guarantee and phone number for backup if help required with boiler which I've never had to use.

Paul recently worked in our cellar conversion, which involved moving a hot water cylinder and a lot of pipe work. He also fitted pipe work for the new radiators in the cellar. The standard of his work was excellent. He even used a spirit level to align the pipes, which are now neatly hidden in a cupboard. He also labelled the valves and pipes for future reference. He had to fit a new smart control centre for the heating system which proved a bit tricky. He realised after liaising with our WiFi network provider that it was a fault in the smart unit. He remedied this by requesting a visit by a Vaillant engineer who changed the unit for a new one. Paul arrived on time, worked many hours to get the job done and was always polite and professional. In addition to the cellar work we asked him to look at a broken radiator, which he did and was able to fix promptly. Paul was keen to make sure we were 100% happy with his work and phoned us a couple of times to discuss/check things with us as he progressed with the job. We would highly recommend Paul to future customers.

Andy at Omni was very quick to respond and arrange a service at a time convenient for everyone. The service was carried out to a high standard and all systems on the Valliant boiler were checked and re-tested, there was a fault found but Andy offered a clear solution and we booked in another appointment once he had costed the part. He was back in touch in a matter of hours with a quote and we got the work booked in before Xmas. The boiler has been working better then ever since 5* Brill!!!