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Orchard Garage Limited

4.8

81 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–13:00
  • Sunday - Closed
See customer reviews & leave a review

About

Orchard Garage Limited is a family run, independent garage based in Dartford.

We MOT, service and repair all makes and ages of cars and vans, we also MOT motorbikes.

We have a good range of used cars for sale on our forecourt, all are fully checked, serviced and come with a year’s MOT. We offer used car finance via Close Motor Finance and a number of other finance providers.

We have courtesy cars available free to our customers and accept all major cards, including American Express.

We take pride in the way we treat our customers and enjoy good relationships built on mutual trust. Many of our customers travel long distances to come back to us having moved away from the area!

We are members of The Good Garage Scheme and many independent reviews of our Garage can be seen on their website too.

As a company we actively support Dartford Cricket Club and also the Ellenor.

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Brake and clutch replacement
    • Battery servicing
    • Wheel alignment

  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
    • Engine rebuilds

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs

  • More Services

    • tyres
    • exhausts
    • aircon
    • motorbike mots
    • welding
    • car sales.

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
81 reviews
Customer Service
4.9
Quality
4.8
Value
4.8
Recommended

Recommended

by 99% of customers
Sort by
rip off garage
Customer Service
Quality
Value
the worked on my car last year broke my cv boot never told me about it.took it back they said they repaired it.this year same garage mot failed due to them damaging my brake pipe and the same cv boot was split,so they didn,t replace cv boot just glued it for cheap fix.they done mot last year only Advisory was worn rear anti roll bar bushes.so my brake pipes were fine as if they weren,t it would have been listed as a advisory last year.suddenly they claim the brake pipe burst on the mot.(yeh course it did.)then want £240 to fix it.stay away heard other.
stormtrooper Posted on 10/03/2017 , work completed 10/03/2017
The trader replied (on 15/03/2017)
This customer's car is 13 years old with over 115,000 miles and failed it's MOT on 7 things and was advised on 8 more. The brake pipe burst whilst on the brake testing part of the MOT test, above the fuel tank, where it couldn't be easily seen. Unfortunately, not everyone can see that that may have saved their life. We’re a family run independent garage and always quote a price before carrying out repairs, never forcing a customer to have the work done; on this occasion, we have simply failed the MOT to avoid a dangerous car being on the road. After getting very abusive towards us, we asked this customer to leave without paying for his MOT. He did, saying he would teach us a lesson. This customer has posted many similar reviews, some personally abusive to our staff. All we would ask is that you take time to read our other reviews and perhaps come in and meet us and make your own minds up about the sort of garage we are.
Brilliant, professional job
Customer Service
Quality
Value
Helpfulness and attitude of staff, brilliant. Happy to help and advise at any time.
Monika, Kent Posted on 01/03/2017 , work completed 01/03/2017
Recommended
Always helpful, very professional.
Customer Service
Quality
Value
Have used this garage for years and years and they never let you down - even when I turned up last week with my whole bumper hanging off, they fitted me in straight away.
Wendy, Kent Posted on 28/02/2017 , work completed 28/02/2017
Recommended
Great service and friendly staff
Customer Service
Quality
Value
I used this garage when I had a knocking noise on my car when driving down the A2 I pulled in and ask for assistance, straight away they fitted me in and mechanic took my car for a test drive and then had it up on the ramp. they diagnosed the issue straight away and had me back on the road within 30 minutes. they where very helpful and friendly would recommend.
DMWPD180 Posted on 06/01/2017 , work completed 06/01/2017
Recommended
Brilliant job - as always
Customer Service
Quality
Value
The proprietors of this garage are professional, friendly, totally honest and always obliging.
Which? Trusted Traders Consumer Posted on 06/01/2017 , work completed 06/01/2017
Recommended
First class work
Customer Service
Quality
Value
MOT carried out on my car. Very efficient. Lovely, friendly staff. Highly recommend.
Ritchie, Kent Posted on 04/01/2017 , work completed 04/01/2017
Recommended
Prompt & courteous
Customer Service
Quality
Value
Car had gone into limp mode. Car restarted OK. Phoned orchard. They said bring it in. (13/12/2016). They traced fault to throttle pedal. Gave a quote for the work, which we agreed. They said work would be completed by 14/12 am - which it was. They were polite & kept me informed. I was very grateful for their speedy & professional approach.
Paul, Kent Posted on 14/12/2016 , work completed 14/12/2016
Recommended
Very good
Customer Service
Quality
Value
This is a good, friendly garage and I have no problems with them and have used them several times.
Happy Customer Posted on 13/12/2016 , work completed 13/12/2016
Recommended
Expected better
Customer Service
Quality
Value
I used this garage for a service and the mechanic never replaced the washer cap in my car, the garage never bothered contacting me to replace it so I wont be going back or nor would I recommend them
Mr Cook Posted on 10/12/2016 , work completed 10/12/2016
Recommended
The trader replied (on 12/12/2016)
We're sorry you feel this way. The service was over a year ago and we were in contact with you; we ordered a washer cap for you that came in wrong and we've since contacted you to say the right one is here and still is. If you would like to pop in, we can fit it at your convenience.
Great service
Customer Service
Quality
Value
Brilliant and speedy service as always. Very friendly and extremely helpful I would recommend to family and friends. Competitive prices.
Danny, Kent Posted on 26/11/2016 , work completed 26/11/2016
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.