Great work and fast
Broke down and had to be relayed to garage. Garage received my car at 4.00pm on Thursday and by 10.30am on Monday they had completed the repair which was to replace the clutch. Excellent service from initial phone call to completion. The work was completed to the initial budget and in record time. All staff were very helpful and courteous and kept me informed of progress.
Customer in Kent
Posted on 20/04/2023
, work completed 17/04/2023
Recommended
Massively helpful and efficient
Orchard garages really came to the rescue today when I was let down 5 minutes before my MOT was booked with another garage. I went to the park road branch to see if they had any availability and after ringing through to the Heath lane branch they said they would fit me in straight away over there. I drove round (only 5 minutes away, if that) and was on the ramp within 2 minutes of arriving. Extremely friendly and helpful staff, couldn’t do enough for you. Will be using them in future for any mechanic related needs.
Chris in Kent
Posted on 04/04/2023
, work completed 04/04/2023
Recommended
Excellent Service
I have been using Orchard Garage for many years and always receive an Excellent and efficient service. Tony, Dartford.
Customer in Kent
Posted on 24/10/2020
, work completed 21/10/2020
Recommended
First time using - Very pleased
This is the first time I have used Orchard Garage following a recommendation. From the outset I was impressed with the service, got to speak to a mechanic to discuss my problem and was promptly booked in. The work was completed on time and at a very reasonable cost. Will definitely be using them again.
Customer in Kent
Posted on 07/11/2019
, work completed 06/11/2019
Recommended
Excellent Service
I have been using Orchard Garage for a few years now for my MOT. Everyone is more than helpful and friendly, a lovely family run business and great hot chocolate!! I would highly recommend them. Thanks guys.
Customer in Kent
Posted on 10/02/2019
, work completed 30/01/2019
Recommended
Excellent Service
I have been using Orchard Garage for a few years now for my MOT. Everyone is more than helpful and friendly, a lovely family run business and great hot chocolate!! I would highly recommend them. Thanks guys.
Customer in Kent
Posted on 10/02/2019
, work completed 30/01/2019
Recommended
Excellent service.
I have used this garage for many years, and have always had an excellent and friendly service. I would always recommend them.
Terence, Kent
Posted on 04/12/2018
, work completed 04/12/2018
Recommended
Brilliant quick job
Most impressed. Will certainly use them again.
Susan, Kent
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
MOT on motorbike
I phoned up this garage late morning inquiring if i can have an MOT in my motorbike in the afternoon. They gave me an appointment that afternoon, the receptionist was fantastic, made me a cup of tea, and above all my motorbike passed its MOT. Very happy. Highly recommend
Emmalou
Posted on 24/07/2018
, work completed 24/07/2018
Recommended
Honest and reliable, customer service with a smile!
Great family run business, only recently found them via my daughter and wouldn't go any where else now. A genuine garage with fair prices, for both vehicle repairs and used vehicle sales is hard to find.
Jane27
Posted on 02/07/2018
, work completed 02/07/2018
Recommended
Good job
Friendly, informative & helpful & efficient.
Brenda, Kent
Posted on 08/06/2018
, work completed 08/06/2018
Recommended
Professional Standard
Very friendly, were truthful in what needed doing and what not.
Suzette, Kent
Posted on 25/01/2018
, work completed 25/01/2018
Recommended
Trusted garage
For the fourth year running I have used Orchard garage for an MOT and service for my 9 year old Citroen Picasso and have always found the staff very professional and very honest. For anybody in the Dartford area looking for a trusted garage, I recommend giving Orchard Garage a try - you won't be disappointed.
DEREK BOWMAN
Posted on 04/10/2017
, work completed 04/10/2017
Recommended
Fantastic garage!
Orchard Garage are 'old school' in their approach. They are polite, friendly, extremely helpful and cannot do enough for you. They always book the car in when it suits you, which is almost unheard of in big dealerships, and you always get offered a cup of tea! They demonstrate how excellent customer service should be. Well done Orchard Garage!
Nigel, Kent
Posted on 06/06/2017
, work completed 06/06/2017
Recommended
Good job.
Have used this garage for several years, and have always found their service and staff excellent and friendly.
George, Kent
Posted on 05/06/2017
, work completed 05/06/2017
Recommended
Excellent customer service always friendly and helpful
I have found all staff friendly and helpful. They have always tried to accommodate me at short notice when needed. All work I have had done has been reasonably priced with no unexpected extras added on. The counter staff always contact before completing work so there are no unwelcome extra costs when you pick your vehicle up. I have also purchased a used car from the garage and couldn't fault their service and after sales care.
Leanda
Posted on 23/05/2017
, work completed 23/05/2017
Recommended
My review
Ranjiv, Kent
Posted on 31/03/2017
, work completed 31/03/2017
Recommended
Excellent
Always found to be helpful, all work carried out to a high standard. Manages to keep charges to a minimum, courtesy car always available if required. Have and would always recommend to friends.
David, Kent
Posted on 20/03/2017
, work completed 20/03/2017
Recommended
Friendly and good value
Golf coolant pump was playing up and main dealer quoted eye watering amount to fix. Orchard did the work to a high standard at less than half the price quoted by the main dealer..... very happy with the work and cost. I will be back.
Andrew Teale
Posted on 19/03/2017
, work completed 19/03/2017
Recommended
Trustworthy Garage
As a female who knows not a lot about what goes on under the bonnet, going to a garage can be daunting, but this family run garage takes all that worry away. I have been coming here for 4 years now and recommend to friends who are just as happy.
Mel789
Posted on 19/03/2017
, work completed 19/03/2017
Recommended
Brilliant garage
Have been using this garage for many years for all our family cars and wouldn't go anywhere else. Always friendly and polite on the phone and when dropping off and collecting the cars. Service is great and we have recommended thus garage to family members who now use them.
Smiths
Posted on 18/03/2017
, work completed 18/03/2017
Recommended
Great service
We have used the Orchard Garage for servicing and to purchase a car for my son. they are always polite and helpful with no pressure. I wouldn't hesitate to recommend them.
Cjsemlow
Posted on 18/03/2017
, work completed 18/03/2017
Recommended
Fantastic garage
Have been using Orchard for years now as do other members of my family! Never had any issues. Very friendly staff. Great prices for MOT. No pressure to have repairs done at the garage! Will be back again for next MOT :)
Tanya E
Posted on 18/03/2017
, work completed 18/03/2017
Recommended
Superb, local garage
Friendly reliable service at a great price. Have had MOT, service and some body work done and always happy to return. Would recommend this garage for any work you might need.
JaneLM
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Great garage
I use Orchard garage for my annual service and MOT and they always provide great service, are good value and never suggest unnecessary work. I often use their courtesy cars which makes dropping off and picking up so convenient. Highly recommended.
Paul66
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Great garage
My dad took his car here as it was hard to start. The technicians took the car in start away and run a few tests to diagnose the issue. This was done very quickly and they informed my dad a new battery was required. The battery was replaced quickly and started perfectly after. Great garage would 100% recommend.
Daniel
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Great Service & always reliable
Thanks Orchard Garage, a great job well done. Any problems now I will always use Orchard Garage, there service is second to none and great value for money. I would definitely recommend them.
Sherrott
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Great customer service & reasonable prices
I knew my car would fail its MoT this year, so it was no surprise to be told they would need to keep my car overnight to get the work carried out to rectify the faults. What did come as a pleasant surprise was the offer of a loan car until mine was ready. That is fabulous customer service - delighting me and assuring I will return for any other work my or my wife's car needs. My car was then ready the next day and the bill to sort everything out was very reasonable.
pbresser
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Great customer service
Orchard Garage staff are so helpful and will go that extra mile to help. The turn around in service is fantastic as is the advice if things are not quite right with the car and what the options are to overcome it. We go back time and time again.
hazeljean
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Great Service
I recently had an MOT and gold service on my car, i received excellent customer service and although I needed some work to pass my mot the staff kept me fully informed on price and timescale. I would highly recommend Orchard Garage to all my friends and family.
paintshack
Posted on 16/03/2017
, work completed 16/03/2017
Recommended
rip off garage
the worked on my car last year broke my cv boot never told me about it.took it back they said they repaired it.this year same garage mot failed due to them damaging my brake pipe and the same cv boot was split,so they didn,t replace cv boot just glued it for cheap fix.they done mot last year only Advisory was worn rear anti roll bar bushes.so my brake pipes were fine as if they weren,t it would have been listed as a advisory last year.suddenly they claim the brake pipe burst on the mot.(yeh course it did.)then want £240 to fix it.stay away heard other.
stormtrooper
Posted on 10/03/2017
, work completed 10/03/2017
Brilliant, professional job
Helpfulness and attitude of staff, brilliant. Happy to help and advise at any time.
Monika, Kent
Posted on 01/03/2017
, work completed 01/03/2017
Recommended
Always helpful, very professional.
Have used this garage for years and years and they never let you down - even when I turned up last week with my whole bumper hanging off, they fitted me in straight away.
Wendy, Kent
Posted on 28/02/2017
, work completed 28/02/2017
Recommended
Great service and friendly staff
I used this garage when I had a knocking noise on my car when driving down the A2 I pulled in and ask for assistance, straight away they fitted me in and mechanic took my car for a test drive and then had it up on the ramp. they diagnosed the issue straight away and had me back on the road within 30 minutes. they where very helpful and friendly would recommend.
DMWPD180
Posted on 06/01/2017
, work completed 06/01/2017
Recommended
Brilliant job - as always
The proprietors of this garage are professional, friendly, totally honest and always obliging.
Which? Trusted Traders Consumer
Posted on 06/01/2017
, work completed 06/01/2017
Recommended
First class work
MOT carried out on my car. Very efficient. Lovely, friendly staff. Highly recommend.
Ritchie, Kent
Posted on 04/01/2017
, work completed 04/01/2017
Recommended
Prompt & courteous
Car had gone into limp mode. Car restarted OK. Phoned orchard. They said bring it in. (13/12/2016). They traced fault to throttle pedal. Gave a quote for the work, which we agreed. They said work would be completed by 14/12 am - which it was. They were polite & kept me informed. I was very grateful for their speedy & professional approach.
Paul, Kent
Posted on 14/12/2016
, work completed 14/12/2016
Recommended
Very good
This is a good, friendly garage and I have no problems with them and have used them several times.
Happy Customer
Posted on 13/12/2016
, work completed 13/12/2016
Recommended
Expected better
I used this garage for a service and the mechanic never replaced the washer cap in my car, the garage never bothered contacting me to replace it so I wont be going back or nor would I recommend them
Mr Cook
Posted on 10/12/2016
, work completed 10/12/2016
Recommended
Great service
Brilliant and speedy service as always. Very friendly and extremely helpful I would recommend to family and friends. Competitive prices.
Danny, Kent
Posted on 26/11/2016
, work completed 26/11/2016
Recommended
Excellent
Excellent is how I view this garage for honesty, courtesy and proficiency. Staff who ensure the work on the vehicles is professionally carried out and returned to the owner in first class condition.
Audrey, Kent
Posted on 25/11/2016
, work completed 25/11/2016
Recommended
First class service for MOT
I booked an appointment for an MOT on the strength of other reviews I had read. I was not disappointed; everyone I had contact with was friendly, courteous and very professional. My appointment time was adhered to and I had a comfortable wait at the garage with a mug of tea which was made for me. First class service!
Lesley, Kent
Posted on 11/11/2016
, work completed 11/11/2016
Recommended
Our trusted garage for company and family for 20 years
A family run business friendly knowledgeable staff We have trusted them with our business for well over 20 years Confident in their diagnosis and advice Support with collection of nanny's car and courtesy car for children Competitively priced and excellent comunication
jeff hough
Posted on 09/11/2016
, work completed 09/11/2016
Recommended
Great job promptly carried out.
Broken back light and indicator. Phoned them at 9.15 and by 12.30 the job was done. Have used this garage for several years and always satisfied with their great service and charges. Very pleasant staff. Can highly recommend them.
Doreen, Kent
Posted on 07/11/2016
, work completed 07/11/2016
Recommended
Prompt & friendly
Booked in for M.O.T. Fitted in with no drama. Reception welcoming and friendly.
Roy, Kent
Posted on 20/10/2016
, work completed 20/10/2016
Recommended
You can trust Orchard to do a great, honest job
We have a fleet of 7 vehicles and we don't trust any other garage to do such a fab job. They MOT, service and repair all our vehicles. They won't let you down, they won't make up faults and will charge an honest price. Sarah, Leisure King Ltd
SarahJane
Posted on 20/08/2016
, work completed 20/08/2016
Recommended
Superb - friendly
Top class service, friendly and quick.
Happy Customer
Posted on 20/07/2016
, work completed 20/07/2016
Recommended
Well done!!
Always do a good job. Have used them for years when car is cut & warranty!
William, Kent
Posted on 10/07/2016
, work completed 10/07/2016
Recommended
Brilliant job
Caught on the M25 in a traffic jam, coil goes. I have to get to Norfolk. My local garage (Central Garage in Tenterden) rang Orchard Garage for me. By the time I arrived, the parts were on their way. Request by Orchard for a motorbike delivery as traffic horrendous, within 1 hour I was on my way again. They were superb in every way.
Fiona, Kent
Posted on 23/06/2016
, work completed 23/06/2016
Recommended
Great service, friendly staff
Great MOT service. All staff friendly and professional. In previous years, where I have visited Garages, they can be quite intimidating, not here, it helps that there are women working in Reception. Will be using Orchard from now on!
Sarah, Kent
Posted on 14/05/2016
, work completed 14/05/2016
Recommended
Excellent all round service
Polite, helpful and no intimidation felt what so ever.
Karen, Kent
Posted on 14/05/2016
, work completed 14/05/2016
Recommended
Excellent company/garage
I have used this garage for over 15 years. They have always been truthful and fair with their quotations and services. I find them very friendly and approachable. I would recommend them to anyone and would never go anywhere else. Excellent.
Sarra, Kent
Posted on 28/04/2016
, work completed 28/04/2016
Recommended
Fantastic
Have used this garage for many years. staff always friendly. Extremely helpful. Always go that extra mile! Never had a problem with any work been done. Would highly recommend.
Denise, Kent
Posted on 16/04/2016
, work completed 16/04/2016
Recommended
Professional, efficient and very accommodating
Arrived 1 1/2 hours early for booked motorcycle MOT; gentleman said no problem. Bike failed but what needed to be done was clearly explained as was the process for the certificate to be issued. Turned up a few days later and chap immediately checked and issued certificate without extra charge. I will be using this garage for all future work on my car.
Steven, Kent
Posted on 14/03/2016
, work completed 14/03/2016
Recommended
Superb
As always, very polite, excellent communication and standard of workmanship
Simon, Kent
Posted on 20/01/2016
, work completed 20/01/2016
Recommended
Professional trader
From first phone conversation to collection of vehicle, I received excellent customer attention from this garage. Highly recommended.
Brian, Kent
Posted on 30/11/2015
, work completed 30/11/2015
Recommended
My Review
Wonderful service, 11/10.
Graham Neil, Kent
Posted on 20/11/2015
, work completed 20/11/2015
Recommended
My Review
I have been using Orchard Garage for many years for car servicing, repairs & MOT's. During this time I have never been let down and the standard of work is very good at reasonable cost.
Dennis, London
Posted on 11/11/2015
, work completed 11/11/2015
Recommended
Excellent job
I have been to this garage for the last 3 years for all my motor works to be carried out. They have carried out all the works with speed and accuracy. They are all very friendly and helpful. I would recommend this garage to all my friends and family.
Susan, Kent
Posted on 11/11/2015
, work completed 11/11/2015
Recommended
Great service / Reasonable prices
Would definitely recommend. Very helpful garage. Trustworthy, with reasonable prices.
Francis, Kent
Posted on 10/10/2015
, work completed 10/10/2015
Recommended
MOT
Appointment when I requested. MOT done on time. Very pleasant, approachable and knowledgeable staff.
Jane, Kent
Posted on 01/10/2015
, work completed 01/10/2015
Recommended
Excellent service.
Have used this garage for many years. Honest, reliable and trustworthy.
Dave, Kent
Posted on 29/09/2015
, work completed 29/09/2015
Recommended
Reliable and efficient.
Always reliable when I use them. Once again my repair was handled efficiently and promptly.
Susan, Kent
Posted on 28/09/2015
, work completed 28/09/2015
Recommended
Good job. Great to deal with
Easy to book. Good availability. Good job.
Mark, Kent
Posted on 27/09/2015
, work completed 27/09/2015
Recommended
Brilliant
staff very friendly and helpful.
Sally, Kent
Posted on 21/09/2015
, work completed 21/09/2015
Recommended
No fuss, job done.
Good value, professional job done.
Barry, Kent
Posted on 14/09/2015
, work completed 14/09/2015
Recommended
Quality service .
First class service received on my vehicle, customer care was very good, highly recommended
Site User
Posted on 04/07/2015
, work completed 04/07/2015
Recommended
Impressed.
The garage provides reliable work, quote given or work is the price you pay. No unexpected costs which is good. Very helpful and informative staff, friendly service also. I am impressed with the service that the garage provides I would recommend them.
Ian, Kent
Posted on 02/07/2015
, work completed 02/07/2015
Recommended
My Review
As always, friendly, reliable, arrived at convenient time.
Khaled, Kent
Posted on 27/06/2015
, work completed 27/06/2015
Recommended
My Review
Best garage I have ever been to. Have been using Orchard for six years, wouldn't go anywhere else.
Wendy, Kent
Posted on 26/06/2015
, work completed 26/06/2015
Recommended
Good service.
Have always received good service and good communication on state of repair. Will use them again.
Michael, Kent
Posted on 20/06/2015
, work completed 20/06/2015
Recommended
My Review
Terry, Kent
Posted on 20/06/2015
, work completed 20/06/2015
Recommended
Repairs
Speedy service. Kept you updated along the way. Great team.
Matteo, Kent
Posted on 13/06/2015
, work completed 13/06/2015
Recommended
wouldn't go anywhere else
Have used Orchard Garage for many years. They are friendly, helpful and accommodating. Always do a great job. Wouldn't trust anyone else.
happycar
Posted on 29/05/2015
, work completed 29/05/2015
Recommended
Easy to deal with
As a woman it is always a worry that you will be ripped off. Easy to deal with & professional. Very happy, will definitely return.
Which? Trusted Traders Consumer
Posted on 21/05/2015
, work completed 21/05/2015
Recommended
Good, honest and reliable service
Friendly garage, don't keep you hanging around, job always done well, safe in the knowledge you won't get ripped off.
Kelly, Kent
Posted on 19/05/2015
, work completed 19/05/2015
Recommended
Trustworthy and value for money
This is a brilliant garage. Have used them for years. Very efficient And the best value garage around.
CMR403068536
Posted on 12/05/2015
, work completed 12/05/2015
Recommended
Brake pads replaced
Helpful, friendly and accommodating service. Have used on more than one occasion
Tom, Cuxton
Posted on 12/05/2015
, work completed 12/05/2015
Recommended
Love this garage
Such a lovely, friendly & happy team. So pleased I found them, & will come back again & again now.
Helen, Kent
Posted on 08/05/2015
, work completed 08/05/2015
Recommended
Used for the last 8 years
Last job I used Orchard for was to repair my exhaust. Excellent customer service, never had to take car back when repairs have been completed, always on time
Nicola, Gravesend
Posted on 10/04/2015
, work completed 10/04/2015
Recommended
Happy to recommend
Used Orchard for a full service. I found them to have good customer service and friendly.
Nick, Swanley
Posted on 01/04/2015
, work completed 01/04/2015
Recommended