Our Technician

I had a specific request which was to consolidate the many photos I have saved in different ways eg drop box, I cloud, memory cards, dvds etc James guided me through how to get them all in one place. Thank you for all your help and support.

Having spent £k’s on trying to get our WiFi working properly (large old house with thick walls), james is the only one who has finally cracked it. He is very good at what he does He is also an extremely nice young man with a great work ethic. I would highly recommend him, you will not be disappointed.

I needed a new desktop to upgrade to Windows 11 and for greater speed. James appreciated what I wanted, advised on the best specification to achieve this, and offered a fair quote, all within a reasonable period of time. He came and installed the new system, ensuring that it worked as agreed and met my requirements, and he also ensured that I was able to start using it without difficulty. The system differs much less from my old one than I had feared, and is very much faster. I can now do what I want with confidence and without fuss. James was understanding, patient, friendly and efficient. He did an excellent job, and I would recommend him to address others' issues in the same way.

I have used James's service for both setting up a new home network, and helping me set up a new Apple computer. He was professional from start to finish. He explains everything clearly, in a way that is easy to understand. I think the service provided is good value for money, completing the work in a very timely fashion. A polite, knowledgeable and genuinely helpful service, that makes the experience stress free.

James did a brilliant job building me a new computer, which I needed to move to Windows 11. He had kept my (very) old one running smoothly and efficiently for many years, but it did not have the capacity to move to Windows 11. I am very happy, particularly as he took great pains to ensure that my experience of using the new system was as seamless as possible, given what I was already familiar with. He took the trouble to make sure that I understood everything and completed the installation in a very timely and efficient way, explaining things very carefully to me. Thank you, James!

A very good experience. I wanted to upgrade from windows 10 to11 and increase the storage on my desktop. James spent time explaining all the options. He transferred all my files & software and installed a larger SSD and more RAM. The computer now looks and performs exactly as before, which is what I wanted. He clearly explained all the stages of the process. He is knowledgeable, thorough and methodical and will spend as much time as the job takes without rushing. The process was not straightforward because of hardware issues, but any problems were quickly resolved without fuss. He is very polite, friendly and professional and was happy to answer all my questions. You may have to wait, but this is a good sign and shows that he is in demand for his excellent service. I was impressed.

James attended my address with a new computer built by him. he fitted the new computer and down loaded data on old computer. I am happy with all the work he did and would recommend him to anybody with computer problems.

James was friendly, helpful and efficient He fixed problems on two laptops. I would definitely recommend him.

Knowledgeable. Patient. Reliable. Guided me in the choices available and then did a marvellous job. Thank you.

Jamie transferred all my files & software to a new PC as my old one could not run Windows 11. He interacted with me and clearly explained all the stages of the tfr. He is knowledgeable, thorough and methodical and will spend as much time as the job takes without rushing through it. Compared to some of the jobs i read that he undertakes mine was relatively small but i still felt like a valued customer. He is very polite and didn't mind all my silly questions. A real bonus is that he does home visits and that is good from the perspective of anyone concerned about leaving their devices away from home. The job was done at the agreed time and cost and considering it avoided me having to make two trips to a high street store, to take and then collect my pcs and be without them for a while i think his charge was very reasonable. I will now make him my first point of call for any future tech services. One point for the WHICH website managers - it took me a lot of guessing at trader titles before i hit on the correct trader title to flag up - Our Techincian. Maybe where applicable traders could be flagged under all relative titles