Our Technician

Knowledgeable. Patient. Reliable. Guided me in the choices available and then did a marvellous job. Thank you.

Jamie transferred all my files & software to a new PC as my old one could not run Windows 11. He interacted with me and clearly explained all the stages of the tfr. He is knowledgeable, thorough and methodical and will spend as much time as the job takes without rushing through it. Compared to some of the jobs i read that he undertakes mine was relatively small but i still felt like a valued customer. He is very polite and didn't mind all my silly questions. A real bonus is that he does home visits and that is good from the perspective of anyone concerned about leaving their devices away from home. The job was done at the agreed time and cost and considering it avoided me having to make two trips to a high street store, to take and then collect my pcs and be without them for a while i think his charge was very reasonable. I will now make him my first point of call for any future tech services. One point for the WHICH website managers - it took me a lot of guessing at trader titles before i hit on the correct trader title to flag up - Our Techincian. Maybe where applicable traders could be flagged under all relative titles

I hate Microsoft, I really do. But James has set it up for me to make it much easier. He always listens to my concerns when essential upgrading is required and always makes it easier for me. i've now got an option of exploring Firefox that doesn't seem too scary as well as Google (my preferred option). James has also made lots of useful adjustments. You can guess I'm not a techy person so It's great to have someone who can simplify it all.

Very good experience. Repaired our computer quickly and now it works great. James was very nice and and professional. Would definitely use James again and recommend him to others.

James was highly recommended by my neighbour who has been using him for many years. James recommended software protection for my new laptop and set it up. He transferred many files from my old laptop to my new laptop very quickly. He also transferred photos from my camera. He responded promptly and professionally to my initial enquiry. He was very personable and knowledgeable. I would definitely recommend James.

OurTech / James has been our IT support for our business for years now. James is very efficient, friendly and clear with his instructions/diagnostics. Always helps us if we have any issues with our PCs / phones etc and every year he comes to service / oversea the set up to ensure everything is running as it should and backed up so we never loose anything. Would highly recommend James to anyone.

I have used James for over 12 years, he comes every year and cleans and inputs my anti virus. This year my old laptop gave up the ghost, James knew exactly what I needed and so I asked him to order my new laptop. He came with the new laptop, transferred everything over to the new one and the set up was exactly as the old one, so not much to learn. I have recommended James to friends and family and we are all very impressed with him. I would not use anyone else.

I had managed to loose all contact with my emails and email files. James came and sorted it out in a very professional and pleasant manner. He explained everything as he went along and showed me how to back up the files. I would highly recommend him

James did a spring clean of our computers and devices and also explained how best to use them and new technologies with great competence and an ability to explain things memorably. This was our second time but certainly not the last.

James has been our IT guy for many years and recently sourced our third laptop. He installed everything we needed for my son's birthday gift, recommending the best products and value for money for annual software contracts. He also services our laptops annually to ensure they work efficiently. I cannot recommend him highly enough as he's reliable, very knowledgeable, and extremely personable.