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Oven Sheen Ltd

4.9

121 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Oven Sheen are your local independent family run AGA and oven cleaning company, that loves to do the chore you hate - cleaning your oven. Established in 2006, our offices are based in Petts Wood, Kent and we cover most parts of London, Surrey, Kent, Middlesex and West Sussex.

Using only biodegradable products and with our specialist cleaning system, we guarantee you the most thorough oven clean you've seen or it's FREE.

We get to those hard to reach places - on most models we can remove and split doors cleaning the dust and grease build up between the glass, so your oven sparkles inside and out. Depending on your model we can also remove the panels and fan to clean the baked on fat behind them.

All our staff are professionally trained.

The price we give you for professionally valeting your oven include the chrome racks and are fully inclusive of VAT. For you convenience all our staff carry mobile chip and pin machines.

For AGA cleaning visit us at www.agacleaningcompany.co.uk

What we do

  • Cleaning services

    • Oven cleaning
  • More Services

    • white goods cleaning
    • bbq cleaning
    • agas cleaning

Customer reviews

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4.9
121 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Efficient service
Customer Service
Quality
Value
Yet again another superb job by Alan of Oven Sheen. I shall definitely continue to use this polite and friendly service and would strongly recommend it.
Customer in Surrey Posted on 20/09/2020 , work completed 17/09/2020
A brilliant job
Customer Service
Quality
Value
Alan from Oven Sheen deep cleaned my Miele oven and steam oven and after two years of intense use, it looks as good as new again; I am thrilled. He was meticulous about respecting the house and did a great job. Cant recommend enough.
Customer in Greater London Posted on 10/09/2020 , work completed 10/09/2020
The technician was efficient and professional
Customer Service
Quality
Value
All work was carried out efficiently and presumably within the time frame. When I informed him the bulb had gone he was very quick to inform me how much a new one would cost. This I thought was good. I’ve used this firm before and will certainly use them again, I’ve also recommended them to others.
Customer in Greater London Posted on 05/08/2020 , work completed 04/08/2020
Superb Oven Cleaning Service
Customer Service
Quality
Value
I have used Ovensheen for the last 13 years and consider their work ethic, professionalism and attention to detail to be first rate. I have complete trust in them and their work and find their pricing to be fair and reasonable. My oven always looks brand new when Allan has cleaned it. Allan and Sam are the ultimate professionals and extremely friendly and personable. I value the longstanding relationship that I have with Ovensheen and would have no hesitation in recommending their services to others.
Customer in Greater London Posted on 04/08/2020 , work completed 30/07/2020
Unbelievably clean ovens!
Customer Service
Quality
Value
Alan from Oven Sheen arrived right on time, he wore a high quality mask, put on new gloves and shoe covers before entering my house. He had 2 large ovens to clean that had been used non stop for 4 months, which was a big challenge! Once finished, he cleaned and cleared up around him to a very high standard, tested the ovens worked and left me with 2 sparkling ovens that look new. I was extremely impressed and happy! Alan is a very professional, friendly, helpful person. I think the cost is really reasonable for the amount of work, and I have already booked him for December! Thank you Oven Sheen.
Susan in South East London Posted on 01/08/2020 , work completed 29/07/2020
Great work
Customer Service
Quality
Value
I have used Ovensheen for some years now and always found Allan very polite, efficient and turning up at the time booked in. A joy to have my oven cleaned by him with no mess.
Customer in Kent Posted on 30/07/2020 , work completed 30/07/2020
Excellent cleaning job. Dreadful customer care.
Customer Service
Quality
Value
Booked full clean for a Rangemaster. During the course of the cleaning process the latch on the oven door (which was already worn) was irreparably damaged. The door no longer closes and the oven cannot be used. This was not pointed out prior to full payment being taken - the cleaner asked my husband to sign something to say the catch was worn but did not mention that the door no longer stayed closed. The customer care rep refused to accept any responsibility for this issue. She gave me a number for an engineer who might be able to fix it (at my expense) and suggested maybe I broke it myself last time I closed the door yesterday and suggested that it would have probably have broken at some point in future anyway. Their cleaning service is very good but from my experience, if there's any sort of problem, their customer service is terrible. I am £145 out of pocket with a sparkly clean over which I cannot use unless I stand and hold the door shut. I won't use them again.
Customer in Greater London Posted on 10/07/2020 , work completed 10/07/2020
The trader replied (on 23/07/2020)
We take photos of the oven and have a checklist when inspecting the appliance. We make the customer aware of any damage, and then they sign the document for confirmation. Our technician pointed out that the latch was faulty. He mentioned this and was told that they tried to get it repaired 3 years ago by an oven repair engineer and was told it could not be fixed. Our technician called the office, he realised that this should be an easy fix and was just the case of replacing the latch. So, when taking payment, the office raised the issue regarding getting the latch replaced, this is common practice with us, as we have relationships with oven repair companies. We gave her the number of a repair company who should be able to help. At that point she went to check the oven and said that the oven door was not closing and keeps coming open, but our photos show the door was fully closed and our technician confirmed that the door was closed when he left. The latch has worn with years of wear and tear. We spoke to an engineer - he said it’s just the case of replacing the latch, (the female part of the latch is spring loaded and over the years the spring weakens). This is something I have seen before especially on Rangemasters. The fact they tried to have it repaired before, proves that there was a pre-existing problem. We were never made aware there was an issue at any point – until we raised it with them. Unfortunately, in this situation we cannot take responsibility.
Worth every penny
Customer Service
Quality
Value
So glad we found this company via Which Local, and that we got the work done before lockdown. The cooker looks like new. Really easy to see through the glass now. The sides of the oven had been impossible to clean but every baked on stain was removed. The work was done quietly and cleanly. It took a couple of hours - I could never have managed this myself, especially as the main oven is at floor level. I will definitely use again.
Customer in Greater London Posted on 24/05/2020 , work completed 27/02/2020
Excellent service.
Customer Service
Quality
Value
We've just used Oven Sheen a second time after being so impressed last year. Allan was punctual, professional and thorough. There was no mess or fuss and he left an old oven looking brand new. All the racks and grill pans are sparkling again too. Every part of the service from making the booking to the final payment were smooth and efficient and we'd highly recommend Oven Sheen.
Customer in Greater London Posted on 18/03/2020 , work completed 12/03/2020
Oven Sheen go over and above Eepectations every time!
Customer Service
Quality
Value
Oven Sheen have been cleaning cookers at our current and previous home for more years than I care to count - not that the team are showing any signs of slowing down or flagging in any way! Allan is a minimally disruptive, I would even say soothing, presence in the house, overshoes are worn and all the disruptive and messy stuff is done out of sight in his van. After a morning of putting the world to rights it is a delight to be presented with a sparkling range oven! If only the rest of our house could measure up...
Customer Posted on 21/01/2020 , work completed 21/01/2020