Oxyplumb Boiler Services

We had a problem with the downstairs loo. We had a really good chat with Lisa, who worked out how long the appointment needed to be and how much it would cost, and confirmed the appointment. We got a text on the day of the appointment to advise that the plumber was on his way, and James turned up as scheduled. He was friendly and informative and completed the work without fuss or mess in the time planned. The invoice was emailed the next day, exactly in line with the quote. Couldn’t fault the end-to-end service

New ( replacement) boiler installation by James. He was extremely thorough and professional . Did a brilliant job and always friendly and helpful . He resolved issues he found too. Work was done on time and cost as agreed. Very impressive ! Oxyplumb communications were excellent throughout. We are very happy customers. Thankyou James and Oxyplumb !

Amazing service from Lisa in the office and Peter doing the plumbing. Lisa was so friendly and helpful when I rang, fitting me in where they'd had a job rearranged. It was a really difficult tap installation due to the location, but Peter worked quickly and efficiently to find a solution keeping me informed throughout. Left everything clean and perfect. I'd already recommended Oxyplumb 3 times to friends and family before the end of the day!

Engineer James visited to service my boiler, he explained everything and was very efficient. I use Oxyplumb every year for my boiler service and they've always been friendly and reliable. Lisa in the office is always cheerful and kind. Thank you Oxyplumb 😀

New boiler, reposition radiators and general plumbing work. Leigh clearly knows his subject from initial site survey to recommending the best system for the situation. He also approaches any problems that might arise in a cool, calm manner checking through diagnostics in a logical order until he finds the cause (if he hasn't already worked it out). James and josh doing the installation were polite and pleasant to have around. They both get on with the job in hand without fuss. Lisa in the office brings it all together, managing enquiries, bookings and appointments. She has been super-efficient and helpful from start to finish of the project and managed to juggle things to fit in a couple of unexpected site visits at short notice when the need arose. Their automated system sends appointment reminders by text and lets you know when the engineer is on his way, very useful. Prices are comparable to similar work I had done on a previous property about 18 months ago. Highly recommended all round.

Annual boiler service completed. From initial contact with the office to completion of the job all staff members were polite, friendly and professional. Engineer arrived on time, everything left neat and clean on completion of job. Have used Oxyplumb on previous occasions, would not hesitate to recommend.

Recently had an Oxyplumb engineer visit to service our boiler and cylinder. Excellent customer service from the initial contact with the office to the helpful, polite and knowledgeable technician. I would highly recommend Oxyplumb and will definitely be using their services again.

When we had a problem with the kitchen and utility room waste water pipe blocking up, Oxyplumb came over the same day and fixed the problem. Moreover, they have made a modification that means if it happens again it will be quicker and easier to resolve. All this was done for a fair charge.

Completed a difficult job after a gas boiler completely failed. Diagnosed the problem and corrected it a day earlier than promised. Completed additional work promptly. Always on time, polite, friendly and very competent, and always keeping me informed about the work needed before and during it. Really up to the mark-the best I have used for plumbing!!!

Oxyplumb provided an excellent response to my faulty Heating controller. Despite being a very busy time for them pre Christmas they scheduled an engineer within a week. What was most impressive was they contacted me to offer a much earlier slot only a few days later. The engineer arrived at exactly the promised time, was friendly efficient and gave some really useful tips during the visit. The price of the new controller seemed very reasonable compared to examples seen online. Highly recommended.