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Oxyplumb Boiler Services

4.9

181 Reviews

Opening Hours
Today - 08:00–16:30
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to the about us section for Oxyplumb Boiler Services, we are a small, very professional team taking on the big boys with our attention to detail and excellent customer service.

We offer AWARD-WINNING, market-leading Gas, Oil and LPG boilers.

All aspects of Heating and Cooling are covered here at Oxyplumb Boiler Services by our Gas Safe, Oftec registered and F-Gas engineers.

To name a few:

Gas, Oil & LPG Boiler Installation & Replacements
Air Conditioning for residential and commercial properties
Air Source and Ground Source Heat pumps
Service & Repair
Gas, Oil & LPG Works
Heating Upgrades
Underfloor heating

Contact us today to see how we can help you whether it’s a new tap or a full new central heating system.

Based at Unit 18 Stanley Court in Witney we cover Oxfordshire & Gloucestershire, give our friendly team a call today.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps

  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

  • More Services

    • hvac
    • refrigeration engineer

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
181 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Excellent work
Customer Service
Quality
Value
Matt was punctual, polite and hard working. He did an excellent job and answered all of my questions explaining things clearly.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 13/11/2023
Recommended
The trader replied (on 24/11/2023)
Thank you for this excellent review, we really appreciate your feedback and we look forward to working with you again.
Efficiency Personified
Customer Service
Quality
Value
Reminded me to service my boiler. The friendly and knowledgeable engineer arrived on time. Very satisfied once again.
Customer in Gloucestershire Posted on 09/11/2023 , work completed 08/11/2023
Recommended
The trader replied (on 16/11/2023)
Thank you so much for this great review, we really appreciate your feedback and we look forward to working with you again next year.
Work is fine but not time keeping
Customer Service
Quality
Value
Work is fine but time keeping isn’t. Initial appointment was 1000, then a week before, this was changed to 1115 . So changed my plans to accommodate new time, engineer turns up at 1020 nearly an hour before the appointment. Needless to say no one was home I had to leave work and return home to let him in.
Customer in Oxfordshire Posted on 07/11/2023 , work completed 06/11/2023
The trader replied (on 17/11/2023)
Thank you for your email and your feedback which we do appreciate. At this time of year, our diary will change daily to accommodate the most urgent calls of the day and some customers may need more of an urgent visit and some services or not-so-urgent jobs may be moved As much as we do try to keep appointments the same, it is extremely difficult and we do let customers know if times change and sometimes the day of the appointment may also be changed. Most of our customers are very understanding with regards to this so we are sorry you feel frustrated by this. On the day, a customer may be unwell and cancel or work plans change and they cancel which also may affect our diary at short notice for other customers. This is slightly out of our control but we always do try to please all our customers and you will see by the reviews on google or Which, the majority of the feedback from our customers is excellent.
Really good work
Customer Service
Quality
Value
Very friendly and personable gas engineers explained what was being done while fitting a new boiler and filter.
Customer in Oxfordshire Posted on 29/10/2023 , work completed 27/10/2023
Recommended
The trader replied (on 31/10/2023)
Thank you for this excellent review, we are so pleased to hear that you are happy with the work that was completed. We really appreciate your feedback and look forward to working with you again when you need us.
Excellent service
Customer Service
Quality
Value
I used the Oxyplumb for the first time, and will definitely come back in the future. Very professional service, excellent communication and seamless process from arranging a service to getting things done. Highly recommend this company.
Customer in Oxfordshire Posted on 28/10/2023 , work completed 25/10/2023
Recommended
The trader replied (on 31/10/2023)
Thank you so much for this excellent review, we really appreciate your feedback. Call us any time you need us in the future.
Fix leaking pipe to radiator
Customer Service
Quality
Value
First thing is that Oxyplumb actually bothered to respond to the enquiry and turn up, which was something two other firms didn't! Simple job - I had a small leak from a feed pipe to the heated towel rail, somewhere in the ceiling. Kevin came on time, probably took about 90 minutes in total. Cut out a section of ceiling, then showed me what he was going to do. Drained the system, repaired the pipe and then tested all was working. Lisa was the contact from the office and kept me up to date. There was a delay to the appointment as a previous job over ran but that happens and at least I wasn't told last minute, but given a weeks notice. Won't hesitate to use in future.
Customer in Oxfordshire Posted on 22/10/2023 , work completed 19/10/2023
Recommended
The trader replied (on 24/10/2023)
Thank you so much for this excellent review. We were pleased to be able to fix this issue for you and we thank you for your patience when the job was delayed. Your feedback is very important to us so thank you for taking the time to write this review. We look forward to working with you again when you need us.
Electric Shower Unit.
Customer Service
Quality
Value
Oxyplumb gave me an itemised quote which was competitive to install my new electric shower unit. The work was successfully carried out on 21 Sep 2023. Lisa (Office Manager) kept me informed completely, either by email or text message from the start to the completion of the work. Thank you. Kevin (Engineer) installed the shower unit professionally and competently. A small issue did arise during commissioning but Kevin patiently solved the problem. Thank you. The whole operation was carried out efficiently, as per quotation and within the agreed timeline.
Customer in Oxfordshire Posted on 22/09/2023 , work completed 21/09/2023
Recommended
The trader replied (on 28/09/2023)
Thank you so much for this excellent review. We are pleased we could complete this work for you and you are always happy with our service from our Oxyplumb team. We look forward to working with you again.
Brilliant
Customer Service
Quality
Value
Had my boiler put in three years ago after looking at different companies. Glad to say I chose the best. Always notify me when the boiler needs its yearly check. Have the same person every time who knows the boiler and what it might need in the future. Always on time, cheerful even if it’s raining ( my boiler is outside ) will help with any other problems I might have. To sum up good service reasonable rates. Would recommend them to anyone.
Customer in Oxfordshire Posted on 19/09/2023 , work completed 18/09/2023
Recommended
The trader replied (on 21/09/2023)
Thank you for this excellent review, we really appreciate your feedback and it is so nice to hear that you enjoy having the same engineer to service the boiler and enjoy how we work at Oxyplumb. We look forward to seeing you next time you need us or when the next service is due. Thank you again, your feedback is so important to us.
Total quality
Customer Service
Quality
Value
Just had the annual service. Total quality throughout from the reminder to the completion of the service.
Customer in Oxfordshire Posted on 07/09/2023 , work completed 06/09/2023
Recommended
The trader replied (on 11/09/2023)
Thank you so much for this review. We look forward to working with you again.
Efficiency from beginning to end.
Customer Service
Quality
Value
Not just a technical service but administratively brilliant. I knew what time the engineer would arrive on the day. Competent clean working service carried out apart from difficulty signing the electronic device at the end! Will be using next year, and the year after etc.
Customer in Oxfordshire Posted on 04/09/2023 , work completed 01/09/2023
Recommended
The trader replied (on 05/09/2023)
Thank you for this excellent feedback. This is great to hear. All the engineers do their best to work in a clean and tidy environment and we are pleased you also like our electronic servicing system, it does work well and makes it easy for you, our customers. Thanks again and we look forward to working with you again.
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.