Oxyplumb Boiler Services

From calling for a quote to completion of a new boiler installation was less than 48 hours. Leigh and Joss were professional and friendly throughout the installation process. Explained what was being done and why, and tidied up after themselves too. I will be using them going forward for my annual service and have no hesitation recommending them to others.

Easy to book on line, prompt confirmation and reminder. Engineer was on time, took appropriate COVID precautions and checked what we were expecting of him. Service completed and certificate provided (along with invoice). No fuss, no drama - a pleasant change. Thanks.

Great customer service from Amanda via phone and email. She made it real easy to get booked in at a time that suited me for boiler service. Also sent great little reminders the day before which was really helpful. Our Engineer (Matthew) was super efficient and friendly. Paperwork was sent through the same day, nice speedy service. Reasonable price and easy to pay online. Highly recommend.

Annual (Worcester) boiler & lounge gas fire services. Communication with office based Lisa was outstanding - always clear, concise and professional. Matt, the attending engineer, was similarly punctual, calm and professional. An outstanding local firm. Thoroughly recommended.

OxyPlumb are accredited by Worcester Bosch. I contacted them when BG were unable to attend, and they were able to fit a Hive central heating controller and thermostat and a boiler service in the same visit. Roberto completed this very proficiently and showed me how to setup the Hive. As a local company they are very convenient. I will be using them to service my Worcester Greenstar from now on.

Leigh of Oxyplumb came out to initially to quote and later that evening as promised an email arrived quoting for the necessary work and that he could install the boiler this coming Sunday. The next morning I phoned Oxyplumb who took an initial deposit from me, and from here on kept me informed for the remainder of the week should anything change before Sunday. I got to my mother's apartment at about 7:45am and as promised Kev arrived bang on 8 o'clock followed shortly by Leigh which meant there would be two people installing the system not just Leigh on his own. From here on both Kev and Leigh worked for the next 7.5 hours pretty much non-stop installing a new pump, filter and boiler unit and by 3 o'clock everything was up and running and mum once again had heating. Summarising I can't praise Leigh, Kev and the Oxyplumb support staff enough for their professionalism and commitment towards keeping promises and their quality of workmanship, they even hoover up after the work is completed … it's also nice to support local tradesmen and their services within the area. Once again thank you Oxyplumb for the work and service you carried out, Oh … and mum's so happy she has heating again.

Carried out at the time and date booked. Matt was efficient and informative with a pleasant demeanour. Lisa was similarly efficient backed by good systems.

We have used Oxyplumb for a year now and found the Office Staff,Amanda and Lisa respond promptly to any queries or concerns. Matt worked hard and efficiently on our latest job and Leigh CEO, has always visited for any follow ups or concerns and dealt with them. The problem we had following our gas boiler service and Magna clean recently was resolved satisfactorily and our confidence in Oxyplumb remains.

After gathering quotes for a new boiler as my old boiler was on its last legs, then checking out the reviews – I decided to go with Oxyplumb’s and couldn’t be happier. From start to finish they’ve been brilliant, friendly office staff and excellent communication And the heating engineers Roberto and Josh did an exceptional job with the boiler install incredibly punctual and they took real pride in their work, the installation was completed to a really high professional standard and actually exceeded my expectation by completing the work ahead of schedule, leaving the property clean and tidy – can’t speak highly enough of them both. Highly recommend Oxyplumb – very competitive quote, friendly staff and great professional heating engineers

We recently bought an older property with a 30+-year-old boiler. We were really happy with the service overall. The work was carried out by Roberto and Josh, both lovely guys who were very polite, considerate and knowledgeable. I was worried about the noise as I work from home and the house is small, but aside from taking the water tank out, it wasn't too bad and I was able to manage a few calls! We only ended up without heating for one evening which was ideal considering its early Autumn. And the engineers made sure we had hot water every evening so we could still have a shower, etc. The whole process took about 2 days and a few hours the 3rd morning, which was great as they said originally it would take 3 days total! They kept the house clean and took away all the old boiler/tank/piping material. I would definitely recommend Oxyplumb in future to anyone looking for a quality service. You get what you pay for and in this case I would say they were worth the money most definitely!