Endorsed by Which?

Oxyplumb Boiler Services

4.9

236 Reviews

Opening Hours
Today -
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to Oxyplumb – Experts in Domestic, Commercial, and Industrial Heating and Cooling

At Oxyplumb Domestic & Commercial Services, we are a professional team dedicated to providing exceptional service with a personal touch. We offer AWARD-WINNING, market-leading Gas, Oil, and LPG heating solutions for domestic, commercial, and industrial clients.

Our certified Gas Safe, OFTEC registered, and F-Gas engineers are experienced in delivering comprehensive heating and cooling services, including:

• Gas, Oil & LPG Boiler Installation & Replacement across all sectors
• Air Conditioning Solutions for homes, offices, and industrial spaces
• Air Source and Ground Source Heat Pumps for sustainable energy
• Heating Upgrades including underfloor heating
• Service & Repair to keep systems running efficiently
• General Plumbing and Full Bathroom Refurbishments

We provide tailored solutions to meet the specific needs of every property type, ensuring comfort and efficiency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
236 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Fantastic service
Customer Service
Quality
Value
Our boiler was unresponsive following a power cut, so I gave Oxyplumb a call. They went to so much effort to fit a visit in promptly despite them being extremely busy. Rob came out and identified that the control panel was dead and needed replacing. He bypassed the control panel so we could have heating and hot water whilst a replacement panel was ordered. We received a quote for the new part the same day from Lisa in the office. As soon as I approved, she booked the return visit as soon as possible. Leigh came and fitted the new panel quickly and efficiently. I love the service from this company. They keep you up to date and send you a brief message to say that they are on their way. I can’t recommend Oxyplumb enough, their service is second to none.
Customer in Oxfordshire Posted on 16/11/2022 , work completed 15/11/2022
The trader replied (on 18/11/2022)
Thank you so much for this excellent review. We will always try our best to help everyone as quickly as we can especially in situations like yours. We are so pleased that you are happy with our service and the work we did for you. We will look forward to working with you again.
Oxyplumb Air conditioning Installation
Customer Service
Quality
Value
Oxyplumb installed our Air conditioning units to a high-quality standard at a relatively reasonable price. They also quoted for a complete package ie electricians included, whilst other companies that quoted would not include electrical work. The office manager was always available on the phone when contacted with any queries. Oxyplumb engineers were courteous and helpful at all times and worked through awful weather conditions. All the controls were explained to us after the commissioning was completed, so overall we were very happy with the installation.
Customer in Gloucestershire Posted on 10/11/2022 , work completed 09/11/2022
The trader replied (on 14/11/2022)
Thank you so much for this excellent review. We want to ensure all jobs are completed to the highest standard and as smooth as possible for you. We are so pleased you enjoyed working with our Oxyplumb team and look forward to working with you again.
If Only
Customer Service
Quality
Value
System breakdown at the worst possible time (as usual). Previous plumber failed to respond to several calls (was it something I said)? Contacted Oxyplumb who fitted us in quickly, replaced the motorised valve, reset the system and provided us with useful information on continued use. Lisa in the office kept in contact whilst Lee attended the appointment spot on time both providing a friendly and efficient service at reasonable cost. If only all businesses were run like this all our lives would be so much less problematic.
Customer in Oxfordshire Posted on 03/11/2022 , work completed 05/10/2022
The trader replied (on 04/11/2022)
Thank you so much for this excellent review. We really appreciate it and we are always happy to help our customers and resolve any problems as soon as we can. We are always here if you need us.
Excellent as always
Customer Service
Quality
Value
Oxyplumb completed a routine boiler service and gas safety certification with their usual high level of efficiency. Lisa organised everything perfectly and provided all of the necessary documentation to all parties. Oxyplumb are always extremely reliable and professional.
Customer in Oxfordshire Posted on 18/10/2022 , work completed 14/10/2022
The trader replied (on 25/10/2022)
Thank you for this lovely feedback, we are always pleased to hear your experience working with our Oxyplumb team. Thanks again and see you next year for the next service or whenever you need us. We are always happy to help.
Replacement boiler
Customer Service
Quality
Value
After a phone call to the office, Lee came to look at our 25 year old unreliable boiler. A replacement plan was agreed and an acceptable quote quickly followed. A date was agreed for he work to start. Spot on time Matt and Kevin arrived to start the replacement. A slight hic up occurred when the boiler supplier delved the wrong boiler. Soon sorted by Matt and Kevin although it did cause a delay to the work. However all praise to Matt and Kevin they finished on the installation on time. Leaving the installation area clean and tidy. Thankyou for a good service.
Customer in Oxfordshire Posted on 13/10/2022 , work completed 12/10/2022
The trader replied (on 14/10/2022)
Thank you so much for this excellent review. Sometimes deliveries can be wrong but the engineers will always do what they can to ensure this is sorted out and the install stays on track for completion. We are pleased you enjoyed working with our Oxyplumb team and look forward to working with you again.
Reliable,friendly,highly competent a pleasure to have the whole workforce in the house at the same time
Customer Service
Quality
Value
From the initial phone call to Lisa enquiring about a new boiler and the site visit by Lee, it all ran like clockwork. The quotation was received within 4 days and once accepted everything was on time and the workforce helpful and tidy in all work. I am very pleased to have found Oxyplumb and will certainly be using them for any future work and recommend them to others.
Customer in Oxfordshire Posted on 24/09/2022 , work completed 23/09/2022
The trader replied (on 27/09/2022)
Thank you for this excellent review. We are so pleased you enjoyed working with our Oxyplumb team. We look forward to working with you again and thank you again, your feedback is really important to us.
New boiler installation
Customer Service
Quality
Value
I used Oxyplumb to install a new boiler following the break down of our existing unit. From start to finish they were excellent in all regards. Lisa, the office manager, is friendly and efficient and kept me updated at all times and Mathew and Josh who did the install were great too. The work was completed in the time frame agreed and to a high standard. Thank you.
Customer in Oxfordshire Posted on 05/09/2022 , work completed 02/09/2022
The trader replied (on 06/09/2022)
Thank you for this excellent review. We are so pleased you are happy with your install and working with our Oxyplumb team. We look forward to working with you again soon.
Speedy Boiler Service
Customer Service
Quality
Value
Having recently moved to our house we were keen to have our boiler serviced, as it had not been used for over 12 months. Rob arrived on time and the service was soon completed. As the heating was a new type to us we had several questions which Rob answered, explaining it's peculiarities. Another good job done by Oxyplumb.
Customer in Oxfordshire Posted on 03/09/2022 , work completed 02/09/2022
The trader replied (on 06/09/2022)
Thank you so much for this review. We are really pleased you were happy with the work Roberto completed and offering advise at the same time. All our customers are very important to us so thank you again.
Oxyplumb Witney
Customer Service
Quality
Value
Oxyplumb carried out a straightforward boiler service - the second that they have done for me. I found both services to be done in a most satisfactory manner and my boiler is working well. I find Oxyplumb to be a very good company to deal with - appointments easy to arrange and kept. Service engineer was very pleasant. Overall I am most satisfied with Oxyplumb and will definitely be using them again.
Customer in Oxfordshire Posted on 22/08/2022 , work completed 10/08/2022
The trader replied (on 06/09/2022)
Thank you so much for taking the time to write this review. We really appreciate all feedback and we look forward to working with you again.
Always good service
Customer Service
Quality
Value
An annual boiler service by Matt who was very pleasant and helpful. He went out of his way to provide advice.
Customer in Oxfordshire Posted on 12/08/2022 , work completed 11/08/2022
The trader replied (on 15/08/2022)
Thank you so much for this great review. We really appreciate your feedback.