Endorsed by Which?

Oxyplumb Boiler Services

4.9

232 Reviews

Opening Hours
Today -
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to Oxyplumb – Experts in Domestic, Commercial, and Industrial Heating and Cooling

At Oxyplumb Domestic & Commercial Services, we are a professional team dedicated to providing exceptional service with a personal touch. We offer AWARD-WINNING, market-leading Gas, Oil, and LPG heating solutions for domestic, commercial, and industrial clients.

Our certified Gas Safe, OFTEC registered, and F-Gas engineers are experienced in delivering comprehensive heating and cooling services, including:

• Gas, Oil & LPG Boiler Installation & Replacement across all sectors
• Air Conditioning Solutions for homes, offices, and industrial spaces
• Air Source and Ground Source Heat Pumps for sustainable energy
• Heating Upgrades including underfloor heating
• Service & Repair to keep systems running efficiently
• General Plumbing and Full Bathroom Refurbishments

We provide tailored solutions to meet the specific needs of every property type, ensuring comfort and efficiency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
232 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Very, very good.
Customer Service
Quality
Value
We called Oxyplumb to service a fifteen year old oil fired boiler that hadn't been serviced for three years (missed due to Covid etc.). A very nice young man named Matt turned up slightly early but had the sense to let me know he was slightly ahead of schedule. Matt was very polite, knowledgeable and above all else wonderfully tidy. The job was carried out perfectly and Matt noticed a couple of missing flue brackets that he also replaced. Very impressed and have asked to be put on an annual reminder for future services.
Malcolm in Oxfordshire Posted on 16/06/2022 , work completed 13/06/2022
The trader replied (on 22/06/2022)
Hi Malcolm, thank you so much for this review. We really do appreciate your feedback and we are pleased you enjoyed working with our Oxyplumb team. We look forward to working with you again.
Boiler Installation
Customer Service
Quality
Value
Today I had a replacement gas boiler installed - a Worcester-Bosch Greenstar 24Ri (24 kW). The whole process from the initial visit, quotation for work, arrangement of installation date to the installation itself has run smoothly. Lisa at the office was most efficient at keeping in touch to inform me of progress - and to send out the invoices! The two installers, Rob and Josh, were thorough, competent and tidy workers. They even found an alternative way to connect the condensate pipe to the washing machine drainage, obviating the need to drill a hole in a worktop. A much more elegant solution. They were meticulous in commissioning the new boiler and all that that entails. I would heartily recommend this company. If the boiler gives as good a service I shall be delighted.
Philip in Oxfordshire Posted on 13/06/2022 , work completed 13/06/2022
The trader replied (on 15/06/2022)
Thank you for this amazing review. We really appreciate your time and enjoyed working with you. We will be in touch to arrange the service next year and we are here anytime you need us. Thank you again.
New Boiler
Customer Service
Quality
Value
Thank you to the team. The super efficient, friendly fitting team of Rob and Josh, everything done to the schedule, cleaned up at the end of each day and clearly explained the new boiler/thermostat at the end. Also a big thanks to Lisa in the office, great communication and keeping us updated with everything. Happily recommend and would use them again.
Customer in Oxfordshire Posted on 08/06/2022 , work completed 08/06/2022
The trader replied (on 10/06/2022)
Thank you for this excellent review. It is great to hear your feedback and we are so pleased you enjoyed working with our Oxyplumb Team. We look forward to working with you again.
Boiler service and replacement of required parts
Customer Service
Quality
Value
Super helpful office manager with arranging the available dates and times for the engineer to come to us. Text updates when engineer was due to arrive. Engineer Matt was friendly and helpful and gave explanations of all work done and what the issues were. Overall fab service and would fully recommend.
Customer in Oxfordshire Posted on 30/05/2022 , work completed 27/05/2022
The trader replied (on 06/06/2022)
Thank you for this brilliant review. We really appreciate your time and look forward to working with you again.
All good.
Customer Service
Quality
Value
Matt and Josh put in a new boiler, removing old one from kitchen to garage. They were friendly but focused - no time even for a cuppa. Electrical complications in old cottage dealt with swiftly and expertly. Each day my home was left clean and tidy. All time arrangements agreed were honoured. Altogether a very smooth operation, with a little tutorial at the end. Many thanks.
Customer in Oxfordshire Posted on 26/05/2022 , work completed 26/05/2022
The trader replied (on 13/06/2022)
Thank you so much for this excellent review. We look forward to working with you again.
Excellent service
Customer Service
Quality
Value
I used Oxyplumb for my annual gas boiler service. Leigh carried out a thorough and professional job and I was reassured by his knowledge and expertise. I would definitely recommend Oxyplumb.
Customer in Oxfordshire Posted on 20/05/2022 , work completed 22/05/2018
The trader replied (on 15/06/2022)
Thank you for taking the time to complete this review. We really appreciate it.
So efficient and helpful.
Customer Service
Quality
Value
We had our boiler serviced by Oxyplumb and the whole experience was such a pleasure. From calling the office to book the appointment, to when the engineer left. They sent a helpful reminder the day before the service and a quick message on the day to let me know the engineer was on his way. Matthew, who serviced the boiler, was so efficient, informative and friendly. He serviced the boiler and corrected a minor issue with the flue that hadn’t been installed properly (new build). I now have so much confidence and trust with them I will never use anyone else.
Stuart in Oxfordshire Posted on 29/04/2022 , work completed 25/04/2022
The trader replied (on 04/05/2022)
Thank you Stuart for this excellent review. All our staff and engineers care about you our customer and your home so they will always offer further information at the time if needed. We look forward to working with you again.
Excellent service, timely & efficient
Customer Service
Quality
Value
Leigh came and fixed a long standing problem with my boiler, I only wish I'd found Oxyplumb earlier and saved myself a lot of time, money and problems. He was thorough, efficient, honest and did an excellent job. Would highly recommend.
Customer in Oxfordshire Posted on 17/03/2022 , work completed 16/03/2022
The trader replied (on 04/05/2022)
Thank you so much for this excellent review. We really appreciate your feedback.
Excellent service and value.
Annual boiler service completed. Was contacted in good time to arrange date as they serviced boiler last year and knew when it was due. Useful reminders were sent to confirm appointment and service went ahead on time as arranged. Very friendly and knowledgeable engineer and work completed in good time with no issues Great service and a very good price and will keep using this company for all my plumbing and boiler needs.
Customer in Oxfordshire Posted on 08/03/2022 (Reviewer did not use service)
The trader replied (on 09/03/2022)
Thank you for this great review. We look forward to working with you again.
Spot on and top notch
Customer Service
Quality
Value
Matt from Oxyplumb has just carried out the most comprehensive, professional service that I have ever known on my Worcester boiler. His work ethic is first class and his friendliness and knowledge are again top notch. Couple this with the equally impressive and first class service form Lisa in the office I would thoroughly recommend Oxyplumb as a company and to be honest you need not look any further. Superb!
Customer in Gloucestershire Posted on 04/03/2022 , work completed 04/03/2022
The trader replied (on 07/03/2022)
Thank you so much for this amazing review. We are so pleased that you enjoy working with us at Oxyplumb. It is important to all of us to provide our customers with the best service that we can in all areas so your feedback is fantastic. We look forward to working with you again when you need us.