Endorsed by Which?

Oxyplumb Boiler Services

4.9

232 Reviews

Opening Hours
Today -
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to Oxyplumb – Experts in Domestic, Commercial, and Industrial Heating and Cooling

At Oxyplumb Domestic & Commercial Services, we are a professional team dedicated to providing exceptional service with a personal touch. We offer AWARD-WINNING, market-leading Gas, Oil, and LPG heating solutions for domestic, commercial, and industrial clients.

Our certified Gas Safe, OFTEC registered, and F-Gas engineers are experienced in delivering comprehensive heating and cooling services, including:

• Gas, Oil & LPG Boiler Installation & Replacement across all sectors
• Air Conditioning Solutions for homes, offices, and industrial spaces
• Air Source and Ground Source Heat Pumps for sustainable energy
• Heating Upgrades including underfloor heating
• Service & Repair to keep systems running efficiently
• General Plumbing and Full Bathroom Refurbishments

We provide tailored solutions to meet the specific needs of every property type, ensuring comfort and efficiency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
232 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
New boiler installation, could not have been done better.
Customer Service
Quality
Value
We contacted this firm after unsatisfactory experiences with two other heating engineering firms. The first difference with Oxyplumb is that, miracle of miracles, they get back to you when you ring. The team as team are punctilious about making, tracking and keeping appointments. They remind you about an approaching visit and if their engineer is going to be twenty minutes late, you are notified. Every detail of our boiler replacement went faultlessly, from preliminary discussion to delivery of the new unit to follow up. The work was done at the scheduled time and at exactly the, very fair, quoted price. I cannot recommend this Oxyplumb Boiler Services highly enough.
Jay in Oxfordshire Posted on 02/03/2022 , work completed 04/02/2022
The trader replied (on 04/03/2022)
Thank you Jay for this brilliant review. We look forward to working with you again.
Excellent combi boiler installation
Customer Service
Quality
Value
Really excellent. My boiler broke down and was condemned by my plumber who gave me a lead time for a week to source a replacement and install. Oxyplumb quoted a better price and Rob and Josh were there with the boiler the next day. The installation was faultless and they left everything neat and tidy and installed a smart thermostat that I can operate remotely from my phone. They answered all my questions thoroughly and left me feeling fully in command of my new boiler with which I am very pleased.
Customer in Oxfordshire Posted on 02/03/2022 , work completed 01/03/2022
The trader replied (on 04/03/2022)
Thank you so much for this brilliant review. We look forward to working with you again.
Great work
Customer Service
Quality
Value
Very good process from quotation to installation. They always kept me informed all the way. Very polite and cleaned up. There are a few issues but a plan is in place. Well done Rob, Kevin and Josh.
Customer in Gloucestershire Posted on 24/02/2022 , work completed 23/02/2022
The trader replied (on 28/02/2022)
Thank you very much for this great review. We are pleased you enjoyed working with Oxyplumb and we look forward to working with you in the future.
New Worcester Bosch Oil Boiler.
Customer Service
Quality
Value
I highly recommend Oxyplumb. Our old boiler broke down. I called up the company had a quick call with the sales team had my questions answered by an engineer. A quick site visit by an engineer to look at the old boiler and its connection with the ground source heating system. A week later a team arrived and installed the new boiler all very professional. Wish all installations where so good.
Customer in Oxfordshire Posted on 22/02/2022 , work completed 21/02/2022
The trader replied (on 28/02/2022)
Thank you for this brilliant review. We look forward to working with you again in the future.
Excellent, rapid service, would definitely recommend.
Customer Service
Quality
Value
Oxyplumb were quick, courteous, and efficient; there was no waiting on hold for a call centre; an engineer came as soon as they could fit us in (given that this was in February, the wait was shorter than expected -- and they actually apologised they couldn't come sooner as they were so busy). The engineer called in advance arrived on time, found and fixed the problem right away, explained the process and price of work and parts needed, no surprise costs: overall, excellent. Would definitely recommend.
Customer in Oxfordshire Posted on 19/02/2022 , work completed 14/02/2022
The trader replied (on 28/02/2022)
Thank you for this brilliant review. It is important to us that all our customers are happy with the service given by our Oxyplumb team. We look forward to working with you again.
excellent service
Customer Service
Quality
Value
this company is a pleasure to deal with: they respond very quickly, are very efficient, turn up when they say they will, and do a first rate job. Definitely recommend.
Customer in Oxfordshire Posted on 10/02/2022 , work completed 09/02/2022
The trader replied (on 28/02/2022)
Thank you for this excellent review. We are pleased you enjoyed working with us and look forward to working with you in the future
Seamless from Start to Finish - Highly Recommend
Customer Service
Quality
Value
After years of shoddy customer service and too many appointment cancellations to count, we flat-out refused to use a large National service provider for the replacement of our boiler. By contrast, the service provided by Oxyplumb has been first-rate from start to finish. Lisa, at the office, is friendly, helpful and efficient and always available should you have a query. And Roberto & Kevin, who carried out the work (installation of boiler in loft and water cylinder in airing cupboard), are punctual, courteous, hard-working and always clean up after themselves. The job was brought forward by just under a week, which was very much appreciated considering we'd been without heating and hot water for nearly three weeks. And finally, the installation is impressively neat and tidy. Thanks, Oxyplumb!
Customer in Oxfordshire Posted on 27/01/2022 , work completed 27/01/2022
The trader replied (on 28/01/2022)
Hi, thank you for this amazing review. We are so pleased you enjoyed working with us all at Oxyplumb. We are always happy to help and it is so important that all our customers feel valued and offered the best service we can. We are looking forward to working with you again in the future.
All sorted.
Customer Service
Quality
Value
We experienced our boiler cutting out from early December. We had a contract with a National Company who decreed that the fault was nothing to do with them. A site visit from Oxyplumb, solution explained, and quote received promptly. Scheduled day was brought forward by twenty four hours. They were very tidy in his work, and explained what was being done. We had a full system flush, and the heating system was converted to a pressurised system. At the end of the day we had a lovely warm house. At all times we were kept up to date in all contacts from Oxyplumb. I will now use them for the annual boiler service, and any repairs that are needed.
Nigel in Oxfordshire Posted on 22/01/2022 , work completed 20/01/2022
The trader replied (on 28/01/2022)
Hi Nigel, thank you so much for this excellent review. We were happy to help you and we look forward to working with you in the future.
Definitely Recommend
Customer Service
Quality
Value
Oxyplumb have been excellent in all aspects of a replacement boiler installation, from a prompt response, an initial emergency call-out to help on a Saturday morning by the director Leigh, through to a final installation of a new boiler and Nest thermostat system. Oxyplumb have great text and email systems to communicate keeping us up to date with appointment confirmations and reminders - a very smart set-up all round. Wonderful, friendly, responsive staff at their office base - Lisa deserves a special mention - and Rob and Josh carried out the work efficiently and professionally. They are great people.
Ian in Gloucestershire Posted on 12/01/2022 , work completed 11/01/2022
The trader replied (on 14/01/2022)
Hi Ian, thank you so much for this amazing review for us all at Oxyplumb. It was a pleasure to work with you and it is important to our team that we do the best job for all our customers and we appreciate feedback so we can ensure we always offer the best service we can and that you see we all care about the work we do. We look forward to working with you again. We are always here if you need us.
Excellent service and value
Customer Service
Quality
Value
Boiler service was undertaken on time and as expected and gas safety certificate sent to me on the same day. Very friendly staff, both engineers and administration staff, and was kept informed before and on the day of the work. Also excellent value and quality of work and service.
Customer in Oxfordshire Posted on 10/01/2022 , work completed 07/01/2022