Endorsed by Which?

Oxyplumb Boiler Services

4.9

194 Reviews

Opening Hours
Today -
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to the about us section for Oxyplumb Boiler Services, we are a small, very professional team taking on the big boys with our attention to detail and excellent customer service.

We offer AWARD-WINNING, market-leading Gas, Oil and LPG boilers.

All aspects of Heating and Cooling are covered here at Oxyplumb Boiler Services by our Gas Safe, Oftec registered and F-Gas engineers.

To name a few:

Gas, Oil & LPG Boiler Installation & Replacements
Air Conditioning for residential and commercial properties
Air Source and Ground Source Heat pumps
Full and part bathroom refurbishments and upgrades
General plumbing
Service & Repair
Gas, Oil & LPG Works
Heating Upgrades
Underfloor heating

Contact us today to see how we can help you in your home

Based at Unit 18 Stanley Court in Witney we cover Oxfordshire & Gloucestershire, give our friendly team a call today.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
194 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Boiler Installation
Customer Service
Quality
Value
I used Oxyplumb to install a new boiler. Roberto was friendly, professional and completed the work to a high standard. I would happily use them again.
Paul in Oxfordshire Posted on 14/06/2021 , work completed 10/06/2021
The trader replied (on 22/06/2021)
Hi Paul, thank you for taking the time to complete this review and for the positive feedback.
Excellent work and competitively priced
Customer Service
Quality
Value
Having received 5 quotes to change my old boiler and hot water cylinder, I chose Oxyplumb due to their very competitive quote and great reviews. I will look no further going forward as Roberto and Kevin did an excellent job. The fellas arrived promptly, protected my carpets and cleaned up before leaving each day. Roberto was very helpfully in explaining what they would be doing every day and when the job was done, he talked me through how to use the new system. I was also impressed with customer services, as the office kept me informed about who would be showing up and at what time. It's nice to find a company that delivers a high-quality service at competitive prices.
Penny in Gloucestershire Posted on 14/06/2021 , work completed 02/06/2021
The trader replied (on 23/06/2021)
Hi Penny, thank you so much for this brilliant review. We appreciate your time. We have thanked Roberto and Kevin especially for you.
Great service from Oxyplumb in Witney
Customer Service
Quality
Value
We used Oxyplumb for our boiler service after we were let down by another supplier. Their communication was first class, reminding us by phone and email of the time of the appointment and then updating us when a potential had to be made. Matt turned up exactly when they said. The boiler service itself went very smoothly, They told us what they had found and what they advise should be done on the next service. We received a completed gas service certificate. The charge for the service was very acceptable. We will be using them again.
Mark in Oxfordshire Posted on 12/06/2021 , work completed 11/06/2021
The trader replied (on 23/06/2021)
Thank you Mark for this lovely review. Happy to help anytime.
Boiler replacement and odd fixes
Customer Service
Quality
Value
Just had Roberto around for a few days to change my boiler, hot water tank and pump. Could not fault the quality of work, manners and cleanliness. Really impressed with his work, and could not find fault if I tried. Will happily have him round anytime and will definitely use for plumbing needs in the future. Thanks to Roberto and the rest of the team.
Steve in Oxfordshire Posted on 28/05/2021 , work completed 28/05/2021
The trader replied (on 23/06/2021)
Thank you Steve for this lovely review. We really appreciate your time. We have thanked Roberto for you.
Installation of a water softener
Customer Service
Quality
Value
Job done efficiently and professionally. However, the job was not explained well at the beginning eg I thought we would have salt blocks not tablets and we would have an extra hard water tap not keeping the existing tap not connecting to the water softener. This means we have to use hard water to boil the kettle or saucepans.
Customer in Oxfordshire Posted on 26/05/2021 , work completed 19/05/2021
The trader replied (on 23/06/2021)
Thank you for this honest feedback. We do regularly look at our procedures so we can continue to improve our service so your feedback is much appreciated.
Oxyplumb to the rescue - New Boiler Installation
Customer Service
Quality
Value
Our boiler recently broke down and having used Oxyplumb before we went straight back to them. Leigh was out within 24 hours, had assessed the situation and advised and guided us with care and detail as to best steps. A new Worcester boiler was sourced to meet our needs and within 10 days Kevin (with Leigh's input) had done a stellar job at fitting the new one for us. The workmanship is excellent, they are clean and tidy and make every effort to avoid minimum disruption and mess. Clear explanations during and at end of work and always available to get in touch with if any problems.
James in Oxfordshire Posted on 22/05/2021 , work completed 18/05/2021
The trader replied (on 23/06/2021)
Thank you James for this brilliant feedback, we really appreciate your time.
50 year old boiler allowed to retire
Customer Service
Quality
Value
50 year old boiler, central heating and associated tanks had been subjected to; loft conversion in 1994, kitchen extension in 2015 all without complaint despite being told in 1986 it may not be up to the job! Oxyplumb arrived and listened to concerns and requirements and gave ideas and choices. We chose to have a Worcester combi boiler (oil fired as before) which then allowed us to free up and use both a cupboard downstairs where the hot water tank was housed plus a storage area upstairs which housed the cold water tank and header tank for the central heating. Further to this they removed the pump for the upstairs water supply that was installed for loft conversion. Also renewed the flueline in the chimney The pipework was rerouted, renewed and tidied up considerately and far nicer than expected. Matthew and Kevin seem unphased by anything and they were polite, friendly and very competent. We are so pleased with the whole Oxyplumb experience. Another bonus is that we have increased pressure in downstairs shower and in the new kitchen.
Mark in Oxfordshire Posted on 17/05/2021 , work completed 13/05/2021
The trader replied (on 23/06/2021)
Thank you Mark for this brilliant review. We have thanked Matt and Kevin for you. Glad you were pleased with your experience with Oxyplumb.
Installation of Hive heating control system
Customer Service
Quality
Value
I have used Oxyplumb before and because of their great service I asked them to install a Hive heating control system. Matt arrived promptly and did a great job. This involved four separate thermostats (3 to control underfloor heating valves) and gaining access to an inaccessible boiler control box. He patiently installed everything and despite the complexity everything has worked perfectly. Great job, thank you. I'd have no hesitation in asking Oxyplumb back again should the need arise.
Customer in Oxfordshire Posted on 11/05/2021 , work completed 07/05/2021
The trader replied (on 23/06/2021)
Thank you so much for this great review. We review our procedures regularly so we can continue to offer the best service we can.
Great service from Oxyplumb
Customer Service
Quality
Value
Oxyplumb swapped out my old oil boiler, installed the gas boiler, all the pipework and even arranged for the oil tank to be removed. All the work was so neat and tidy, just 1 engineer working on his own and arriving on time each morning (it was a 3-day job). I would highly recommend Oxyplumb. A very professional team of people made the transition from oil to gas easy. Thank you, Oxyplumb team.
Customer in Oxfordshire Posted on 01/05/2021 , work completed 30/04/2021
The trader replied (on 23/06/2021)
You are welcome. Thank you for the great review.
Another excellent, tidy and efficient service from Roberto at Oxyplumb!
Customer Service
Quality
Value
I highly recommend both Roberto and OxyPlumb. Roberto has gradually been improving our temperamental heating system, with OxyPlumb working around our timeframe and budget. He has really gotten to grips with understanding our set up and goes out of his way to solve problems. After years of issues and unreliability Roberto has got our boiler and system working so well the house is so quick to get up to temperature now. We can now go ahead with our bathroom renovation plans knowing the system is working well.
Customer in Oxfordshire Posted on 28/04/2021 , work completed 27/04/2021
The trader replied (on 23/06/2021)
Thank you for this brilliant review. We have thanked Roberto for you. Good luck with the rest of your plans.