Oxyplumb Boiler Services

Leigh of Oxyplumb came out to initially to quote and later that evening as promised an email arrived quoting for the necessary work and that he could install the boiler this coming Sunday. The next morning I phoned Oxyplumb who took an initial deposit from me, and from here on kept me informed for the remainder of the week should anything change before Sunday. I got to my mother's apartment at about 7:45am and as promised Kev arrived bang on 8 o'clock followed shortly by Leigh which meant there would be two people installing the system not just Leigh on his own. From here on both Kev and Leigh worked for the next 7.5 hours pretty much non-stop installing a new pump, filter and boiler unit and by 3 o'clock everything was up and running and mum once again had heating. Summarising I can't praise Leigh, Kev and the Oxyplumb support staff enough for their professionalism and commitment towards keeping promises and their quality of workmanship, they even hoover up after the work is completed … it's also nice to support local tradesmen and their services within the area. Once again thank you Oxyplumb for the work and service you carried out, Oh … and mum's so happy she has heating again.

Carried out at the time and date booked. Matt was efficient and informative with a pleasant demeanour. Lisa was similarly efficient backed by good systems.

We have used Oxyplumb for a year now and found the Office Staff,Amanda and Lisa respond promptly to any queries or concerns. Matt worked hard and efficiently on our latest job and Leigh CEO, has always visited for any follow ups or concerns and dealt with them. The problem we had following our gas boiler service and Magna clean recently was resolved satisfactorily and our confidence in Oxyplumb remains.

After gathering quotes for a new boiler as my old boiler was on its last legs, then checking out the reviews – I decided to go with Oxyplumb’s and couldn’t be happier. From start to finish they’ve been brilliant, friendly office staff and excellent communication And the heating engineers Roberto and Josh did an exceptional job with the boiler install incredibly punctual and they took real pride in their work, the installation was completed to a really high professional standard and actually exceeded my expectation by completing the work ahead of schedule, leaving the property clean and tidy – can’t speak highly enough of them both. Highly recommend Oxyplumb – very competitive quote, friendly staff and great professional heating engineers

We recently bought an older property with a 30+-year-old boiler. We were really happy with the service overall. The work was carried out by Roberto and Josh, both lovely guys who were very polite, considerate and knowledgeable. I was worried about the noise as I work from home and the house is small, but aside from taking the water tank out, it wasn't too bad and I was able to manage a few calls! We only ended up without heating for one evening which was ideal considering its early Autumn. And the engineers made sure we had hot water every evening so we could still have a shower, etc. The whole process took about 2 days and a few hours the 3rd morning, which was great as they said originally it would take 3 days total! They kept the house clean and took away all the old boiler/tank/piping material. I would definitely recommend Oxyplumb in future to anyone looking for a quality service. You get what you pay for and in this case I would say they were worth the money most definitely!

Leigh, Oxyplumb’s CEO attended this morning and almost straight away located the fault with my boiler. I was most impressed with Leigh’s prompt attention and his expert knowledge which obviously enabled him to ascertain the fault so quickly. May I also commend the office staff for their efficiency. We will certainly be using Oxyplumb again in the future. Thank you so much.

Lisa was very helpful and quick to respond to e-mails, got the engineer booked at a convenient date. Engineer Matt was great, did a thorough service and very knowledgeable. Thanks again and would recommend to all.

Roberto, Kevin and Josh were great. Installed a new combi boiler which involved removing a lot of redundant pipework and installing new simpler stuff instead. Much recommended.

Our boiler broke down just before my elderly aunt was coming to visit which wasn't ideal! Oxyplumb were amazing and fitted us in to check out the problem, even though they were really busy. Leigh diagnosed the problem and came back to fit the part the day she was arriving. He was really brilliant and the office staff were very helpful too. We highly recommend Oxyplumb in every way.

New external combi boiler fitted. From first contact for a quotation to completion, it was an excellent customer experience. Every pre-order question answered promptly and with clarity. Installation from start to finish was professional, with excellent communication throughout. Work completed on time at the agreed price