Endorsed by Which?

Oxyplumb Boiler Services

4.9

232 Reviews

Opening Hours
Today -
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to Oxyplumb – Experts in Domestic, Commercial, and Industrial Heating and Cooling

At Oxyplumb Domestic & Commercial Services, we are a professional team dedicated to providing exceptional service with a personal touch. We offer AWARD-WINNING, market-leading Gas, Oil, and LPG heating solutions for domestic, commercial, and industrial clients.

Our certified Gas Safe, OFTEC registered, and F-Gas engineers are experienced in delivering comprehensive heating and cooling services, including:

• Gas, Oil & LPG Boiler Installation & Replacement across all sectors
• Air Conditioning Solutions for homes, offices, and industrial spaces
• Air Source and Ground Source Heat Pumps for sustainable energy
• Heating Upgrades including underfloor heating
• Service & Repair to keep systems running efficiently
• General Plumbing and Full Bathroom Refurbishments

We provide tailored solutions to meet the specific needs of every property type, ensuring comfort and efficiency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
232 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Highly recommended!
Customer Service
Quality
Value
Our boiler broke down just before my elderly aunt was coming to visit which wasn't ideal! Oxyplumb were amazing and fitted us in to check out the problem, even though they were really busy. Leigh diagnosed the problem and came back to fit the part the day she was arriving. He was really brilliant and the office staff were very helpful too. We highly recommend Oxyplumb in every way.
Customer in Oxfordshire Posted on 28/09/2021 , work completed 24/09/2021
The trader replied (on 04/10/2021)
Thank you for this brilliant feedback. We were delighted we could help and we are always here if you need us in the future.
Excellent from start to finish
Customer Service
Quality
Value
New external combi boiler fitted. From first contact for a quotation to completion, it was an excellent customer experience. Every pre-order question answered promptly and with clarity. Installation from start to finish was professional, with excellent communication throughout. Work completed on time at the agreed price
Customer in Oxfordshire Posted on 24/09/2021 , work completed 23/09/2021
The trader replied (on 04/10/2021)
Thank you so much for this excellent review and your feedback. We are really pleased you are happy with our team at Oxyplumb and the work completed. We look forward to working with you in the future.
Great Service & Reasonable Prices
Customer Service
Quality
Value
Today Kevin came to our property to install an outside water tap to the front of our property. The new tap was taken off of the back garden tap, through the garage wall, inside the garage and then back out to a front garden exit point. The work was carried out on the day and time given, the work was extremely neat and extra care taken to make the pipe work blend into the background. Kevin consulted with me on all aspects of the job to ensure everything was going where required. He cleaned up in areas where mess had been made and was polite and friendly. The invoice emailed to me was exactly as quoted which was a nice surprise and companies usually try to add on a bit here or there for "extras". I would totally recommend Oxyplumb to family, friends and neighbours and will continue to use them in the future.
Kimberley in Oxfordshire Posted on 13/09/2021 , work completed 13/09/2021
The trader replied (on 20/09/2021)
Thank you so much for this brilliant review. It is very important to us to make sure all customers are satisfied with the work carried out by Oxyplumb and quotes are the same as invoiced unless a problem is discovered. In this case, this is discussed at the time with the customer. Thank you for recommending us and we look forward to working with you in the future.
Really great work and really clean and tidy
Customer Service
Quality
Value
I am not one for leaving reviews but was so impressed with the professionalism and service from Roberto of Oxyplumb, installing a new Combi-boiler and removing all the redundant pipework and tanks from our old system. The professionalism stood out, not just in terms of the installation, but other things like tidying away tools, cleaning up, and being on time. A first class experience from Oxy-plumb all the way through from their initial visit and advice, to completion of the work. Highly recommend.
Customer in Gloucestershire Posted on 05/09/2021 , work completed 03/09/2021
The trader replied (on 06/09/2021)
Thank you so much for taking the time to write this brilliant review for Roberto and the rest of the team at Oxyplumb. We look forward to working with you again in the future and we really appreciate your excellent feedback.
My daughter wanted a new Worcester boiler urgently has hers was leaking badly and had gone past repairing,
Customer Service
Quality
Value
Oxyplumb came to the rescue and gave her a very competitive quote and even brought the insulation date forward as she was worried it may be dangerous. Roberto installed today and was very happy with the work carried out, and the help of Lisa in the office Communicating with her. very professional company would recommend them
Customer in Oxfordshire Posted on 25/08/2021 , work completed 09/08/2021
The trader replied (on 27/08/2021)
Thank you so much for this excellent review. We are so pleased your daughter is happy with the install that Roberto completed. We have enjoyed working with you and look forward to working with you in the future.
Great service and high quality work in a tricky installation
Customer Service
Quality
Value
Roberto and Kevin did a fantastic job fitting a new boiler for us. It was a tricky piece of work as the flue had to be completely re-routed. We were impressed by their knowledge and the quality of their work but also by their courtesy and helpfulness. Roberto in particular went above and beyond in helping us address a number of unexpected issues. It was a pleasure having both of them in the house: they arrived on time, were scrupulously conscientious in cleaning up, and all their work was to the highest quality. I also found Oxyplumb very efficient in keeping us informed before the work started. Very easy to deal with. We shall certainly ask them to carry out annual service on the boiler and I have no hesitation in recommending the firm to others.
David in Oxfordshire Posted on 19/08/2021 , work completed 19/08/2021
The trader replied (on 20/08/2021)
Thank you David for this excellent review. We are pleased you were happy with the work completed and your experience with the Oxyplumb team. We look forward to servicing the boiler annually for you and for any other jobs we can help with. Thanks again.
Gas Boiler Service
Customer Service
Quality
Value
Annual Service of Worcester Bosch Combi boiler Carried out basic service and remedied 2 minor safety issues (at a reasonable extra cost). The service was booked 2 to 3 months ahead so no problems in fixing a date and more importantly Oxyplumb honoured the date, unlike a previous company that I had used in the past The engineer was very polite and a mine of information and a pleasure to have in the house. He explained the safety issue - essentially builders not having properly sealed the extractor duct and gas inlet pipe in the external wall. All in all, I am very satisfied with Oxyplumb and will use them again.
Customer in Oxfordshire Posted on 17/08/2021 , work completed 09/08/2021
The trader replied (on 20/08/2021)
Thank you so much for this great review. Our customer service is very important to us and we want all our customers to have a great experience working with the team at Oxyplumb. We also try to ensure that we can fix what we can at the time if we do come across extra problems on our visit. We look forward to working with you whenever you need us and for your annual service.
Installation of LPG boiler
Customer Service
Quality
Value
Matt arrived at the appointed time of 0800 and got down to business straight away by removing the old boiler. He worked with the minimum of fuss and had completed the installation of the new boiler by 1530. I was kept informed of progress and he took me through the basic operation of the new boiler at the end of the day. Unfortunately, it was raining heavily at times so this probably made things more uncomfortable for him and led to a bit more mess inside the house than would have been the case on a dry day. Overall we were pleased with the work he did and were impressed by the efficiency of the whole Oxyplumb operation from initial site assessment through to the quotation process and installation. Oxyplumb offered excellent service and were a good value for money.
Customer in Oxfordshire Posted on 13/08/2021 , work completed 06/08/2021
The trader replied (on 17/08/2021)
Thank you for this great review. Your time is appreciated and we are pleased that you are very happy with all the team at Oxyplumb and your boiler install.
Professional work
Customer Service
Quality
Value
Roberto did a fantastic job at removing our old boiler, removing all the poor pipework and fitting a brand new boiler in a new position. It is very apparent that Roberto takes great pride in his work and it shows with how neat all the new pipework is. Roberto turned up on time every day. Would highly recommend.
Customer in Gloucestershire Posted on 07/08/2021 , work completed 05/08/2021
The trader replied (on 10/08/2021)
Thank you so much for this excellent review. We really appreciate your time. We are so pleased you are happy with the work. It is really important to us at Oxyplumb that your install goes smoothly and is always well planned to suit our customers. We look forward to working with you in the future.
Professional Service
Customer Service
Quality
Value
I had a new boiler installed and the work was carried out to the highest standard from the initial assessment to the work itself. The process was explained along the way, and Matt, the engineer worked hard and thoroughly. The company make you feel special to them, definitely recommend.
Customer in Oxfordshire Posted on 05/08/2021 , work completed 02/08/2021
The trader replied (on 06/08/2021)
Thank you so much for this excellent review. We are so pleased that you are happy with the installation and your experience with Oxyplumb. We look forward to working with you in the future.