Oxyplumb Boiler Services

Was contacted as usual by the company when annual service to my oil fired boiler due. Appointment agreed and price quoted. Plumber attended as promised and work carried out to full satisfaction. Have used this company on a number of occasions and have always been happy with the quality of work and have recommended to others.

Leigh was prompt in responding to my first email and the guys turned up on time and did a great job fitting a new shower pump. The cost was just the cost of the part and an hour's labour. Completely transparent and great value. Another little job, the leaky shower head, was fixed without me asking and no cost. I'll definitely use again.

Despite the current difficulties, Oxyplumb were able to fix our water, gas and radiators professionally and safely. They amended their quoted price to reflect work which was able to be done, and were competitively priced. We would recommend them without hesitation.

Having had a 35 year old warm air system for heating, we required a full retro installation of radiators and heating systems to the house. The options Leigh gave us allowed us to make an informed choice of just how far we wanted to go. Deciding on a fully pressurized water system and 11 designer radiators, the job was quoted for and completed on budget. Could we have found a cheaper price? Possibly, but I had confidence that Oxyplumb would get it right first time. The team spent a full 3 weeks installing the pipe work, running and testing the installation. Removing the old system and clearing down. Knowing that we were going onto re-fit bathrooms and kitchen, Roberto the lead installer located everything from boiler, two water tanks and Wifi management system to the rear of the garage, keeping the house clear. In the process he moved the main stop cock to the garage and providing both isolation taps to the hot and cold water with full drain down ports for each. I have had Oxyplumb come and help with the gas installation as part of the kitchen upgrades again just this week. Their installers not only know their jobs but are polite and helpful throughout.

We had a new boiler fitted and a power flush done as the heating was not working properly downstairs as well as one radiator replaced and an outside tap fitted. Oxyplumb told us we also needed thermostatic radiator valves fitted to each radiator. Since this work was done we have found out the flue on the boiler was not sealed in accordance with regulations, that the power flush was done in the wrong place and therefore ineffective and a waste of money, the thermostatic radiator valves were not essential and should not be fitted on every single radiator anyway (so more money wasted) and the piping for the outside tap was simply trailed across the loft with no insulation or anything and a really messy job made of it through the walls. Luckily (now we realise how bad the work was) Oxyplumb were supposed to quote for additional work to make the heating work but despite chasing they never did. We have spent another year without proper heating and a lot of time with other plumbers trying to understand what was wrong with the heating if the powerflush didn’t work to realise the powerflush might as well not have been done. We have now had to spend additional money having the poor work rectified as well as the money wasted already. A really disappointing experience.

We needed plumbing help in an emergency - a small job but urgent. I was delighted that when I spoke to Amanda she promised to get someone to us the same day - and in fact, someone arrived only two hours later. The job was completed efficiently and courteously so we are very pleased and would recommend.

Oxyplumb fitted our new boiler last year and we were so happy with their service that we called them to do the first annual service. The engineer from Oxyplumb was punctual, efficient, polite, conscientious, and was happy to give time and attention to the questions we had about our system. Full marks for an excellent company. We would wholeheartedly recommend them.

Leigh's a great guy to deal with and always does a good job. Fitted a full central heating system for us and a new bathroom. Now back for annual servicing which is competitively priced. Highly recommended

Oxyplumb annually service my boiler and if we have any little niggles with taps etc. they always fix them without any extra charge. I have just had some quotes in for a new boiler installation and they beat another quote I obtained by £700 even when they included a better (Worcester) boiler. I am certain they will do a professional and brilliant job and would recommend all of the plumbers they use to anyone.

We needed a new central heating boiler urgently and Leigh and his team were able to respond very quickly. The job was done on time and efficiently and without being asked to, they resolved the problem of an inaccessible water stopcock with a tool they improvised and left for us. Highly recommended.