Oxyplumb Boiler Services

We have used Oxyplumb for several years to carry out the annual service of our central heating system The always carry out an efficient, friendly and full-service at a time convenient to us at a reasonable price . Would definitely recommend

We've been using Oxyplumb for a couple of years for our regular boiler servicing. Recently we thought about getting a Scale-Out product fitted to our mains water supply under the kitchen sink. After getting some expert advice from Roberto and Josh, we decided to go ahead with the installation. Lisa, in the office, turned around a quote within the same day and the installation was booked for the following week. On the day of installation Roberto and Josh arrived promptly and got straight to work. The installation wasn't easy, as it required quite a bit of pipe re-work to fit the unit in under the sink. We'd also decided to get a mixer tap fitted to the outside / garden tap which required a hot water pipe installed, adding to the re-work. However, Roberto and Josh did an excellent job of re-designing the pipe work so that it all fit neatly and worked correctly! Throughout the process they kept me informed of what they were doing and were super helpful when I had questions about the Scale-Out product and maintenance. We are very happy with the end result, the quality of the work carried out is exceptional, Roberto and Josh are polite, efficient, and professional. There were no extra costs, the quote Lisa sent was what we ended up paying. I am happy to recommend this company and am glad to have found such good, local plumbing engineers.

On a Thursday morning we were faced with no heating or hot water due to the breakdown of a four-year old gas boiler, in an area to which we had recently moved. Messages left for three local Trusted Traders remained unanswered as the end of the working day approached. I then called Oxyplumb. Their response was immediate and could not have been more helpful. Lisa in the office advised us first to confirm that it was definitely not still registered for free repair under the manufacturer's own warranty breakdown service, then rescheduled her engineers to get us a visit at 0800 the next morning, and a second visit with an ordered part by 2pm in the afternoon. Despite it being a difficult electrical fault to diagnose, it was fixed within 24 hours of the first call, saving us a very cold and uncomfortable weekend. This was excellent service and at a very reasonable charge. We'll contact Oxyplumb first in future!

Oxyplumb (Rob and Kevin) replaced TRVs on some radiators for us to solve a cold radiator problem and did some other plumbing work. Efficient, knowledgeable and polite they did a good job and gave recommendations on future maintenance.

I had an urgent issue with my gas boiler – it was making weird noises, something like an explosion, so I reached out to Oxyplumb for help. This is the second time I used their services. Both engineers, Rob and Josh, arrived in the morning, and after a few minutes, they found the issue: a blocked condense trap, which affected the combustion. I also asked them to look at the boiler flue, as it was not positioned correctly, which they fixed during the same visit. Very quick, efficient, and professional. I need to also mention Lisa, who manages communication like a pro. If you're looking for experts, I recommend them.

Oxyplumb Ltd came to our rescue when we had a total failure of our central heating and hot water. Within one week they had assessed our system, provided options for the remedial work, and carried out a full repair. Lisa was excellent and helped to secure an early date for the job and provided us with the reassurance we needed to proceed. Roberto and Josh did a fantastic, clean and tidy job over 2 days. Both were very professional and respectful and took the time to explain what they were doing. We would definitely recommend!

We had a problem with our unvented cylinder and sent out several emails asking for assistance. Oxyplumb were quick to call us and arrange a date - with the suggestion that we have a service and then reassess the situation. The service was done politely, efficiently and professionally, and the problem seems to have gone away. If it recurs will have no hesitation in calling them again. Will use them for future services. Cost was very reasonable and as quoted - administration super efficient and professional.

Roberto came to replace a towel rail valve. It wasn't an easy job as the original fitting was at an outdated spec but Roberto managed to fix it for us. Great service as usual.

The engineer was friendly and explained the work carried out and the condition of the boiler. Lisa is always very helpful and organised.

We have used Oxyplumb for 4 years now & have been very pleased with their friendly service, their engineers are always helpful, competent & tidy. Leaving the work site as they found it.