Endorsed by Which?

Oxyplumb Boiler Services

4.9

196 Reviews

Opening Hours
Today - 08:00–16:30
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to the about us section for Oxyplumb Boiler Services, we are a small, very professional team taking on the big boys with our attention to detail and excellent customer service.

We offer AWARD-WINNING, market-leading Gas, Oil and LPG boilers.

All aspects of Heating and Cooling are covered here at Oxyplumb Boiler Services by our Gas Safe, Oftec registered and F-Gas engineers.

To name a few:

Gas, Oil & LPG Boiler Installation & Replacements
Air Conditioning for residential and commercial properties
Air Source and Ground Source Heat pumps
Full and part bathroom refurbishments and upgrades
General plumbing
Service & Repair
Gas, Oil & LPG Works
Heating Upgrades
Underfloor heating

Contact us today to see how we can help you in your home

Based at Unit 18 Stanley Court in Witney we cover Oxfordshire & Gloucestershire, give our friendly team a call today.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
196 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Seamless from Start to Finish - Highly Recommend
Customer Service
Quality
Value
After years of shoddy customer service and too many appointment cancellations to count, we flat-out refused to use a large National service provider for the replacement of our boiler. By contrast, the service provided by Oxyplumb has been first-rate from start to finish. Lisa, at the office, is friendly, helpful and efficient and always available should you have a query. And Roberto & Kevin, who carried out the work (installation of boiler in loft and water cylinder in airing cupboard), are punctual, courteous, hard-working and always clean up after themselves. The job was brought forward by just under a week, which was very much appreciated considering we'd been without heating and hot water for nearly three weeks. And finally, the installation is impressively neat and tidy. Thanks, Oxyplumb!
Customer in Oxfordshire Posted on 27/01/2022 , work completed 27/01/2022
The trader replied (on 28/01/2022)
Hi, thank you for this amazing review. We are so pleased you enjoyed working with us all at Oxyplumb. We are always happy to help and it is so important that all our customers feel valued and offered the best service we can. We are looking forward to working with you again in the future.
All sorted.
Customer Service
Quality
Value
We experienced our boiler cutting out from early December. We had a contract with a National Company who decreed that the fault was nothing to do with them. A site visit from Oxyplumb, solution explained, and quote received promptly. Scheduled day was brought forward by twenty four hours. They were very tidy in his work, and explained what was being done. We had a full system flush, and the heating system was converted to a pressurised system. At the end of the day we had a lovely warm house. At all times we were kept up to date in all contacts from Oxyplumb. I will now use them for the annual boiler service, and any repairs that are needed.
Nigel in Oxfordshire Posted on 22/01/2022 , work completed 20/01/2022
The trader replied (on 28/01/2022)
Hi Nigel, thank you so much for this excellent review. We were happy to help you and we look forward to working with you in the future.
Definitely Recommend
Customer Service
Quality
Value
Oxyplumb have been excellent in all aspects of a replacement boiler installation, from a prompt response, an initial emergency call-out to help on a Saturday morning by the director Leigh, through to a final installation of a new boiler and Nest thermostat system. Oxyplumb have great text and email systems to communicate keeping us up to date with appointment confirmations and reminders - a very smart set-up all round. Wonderful, friendly, responsive staff at their office base - Lisa deserves a special mention - and Rob and Josh carried out the work efficiently and professionally. They are great people.
Ian in Gloucestershire Posted on 12/01/2022 , work completed 11/01/2022
The trader replied (on 14/01/2022)
Hi Ian, thank you so much for this amazing review for us all at Oxyplumb. It was a pleasure to work with you and it is important to our team that we do the best job for all our customers and we appreciate feedback so we can ensure we always offer the best service we can and that you see we all care about the work we do. We look forward to working with you again. We are always here if you need us.
Excellent service and value
Customer Service
Quality
Value
Boiler service was undertaken on time and as expected and gas safety certificate sent to me on the same day. Very friendly staff, both engineers and administration staff, and was kept informed before and on the day of the work. Also excellent value and quality of work and service.
Customer in Oxfordshire Posted on 10/01/2022 , work completed 07/01/2022
Excellent service
Customer Service
Quality
Value
Excellent service, you get a response within seconds of calling. The engineer arrived on time, he done a great on servicing my boiler. They just got on with it and got the job done.
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 17/12/2021
The trader replied (on 07/01/2022)
Thank you for this great review. We really appreciate it and look forward to working with you again.
Excellent service.
Customer Service
Quality
Value
Again, first class throughout. Reminded me the boiler was due for a service (to maintain warranty and being reminded in good time is so useful for me!) Simple to book, engineer arrived on time and performed a sterling job. Emailed invoice and online payment which is nice and simple. Can't recommend this company highly enough.
Customer in Oxfordshire Posted on 29/12/2021 , work completed 08/12/2021
The trader replied (on 05/01/2022)
Thank you for this great review. We really appreciate your feedback and look forward to working with you in the future.
Excellent service from estimate to completion
Customer Service
Quality
Value
Oxyplumb was recommended to us for replacing our gas boiler and we were not disappointed. All appointments were kept and any queries were answered promptly. They kept us up to date with everything before and after the installation. The boiler was fitted on the date scheduled. It was not a straightforward job as the boiler had to be moved to another position. The engineers were very efficient, hardworking and polite. They tidied up after themselves and explained the workings of the new boiler and programmer. Everything went according to plan and budget. Excellent service from estimate to completion of job.
Customer in Oxfordshire Posted on 21/12/2021 , work completed 10/11/2021
The trader replied (on 22/12/2021)
Thank you for this great review. We are so pleased you enjoyed working with our Oxyplumb team. We wish you a Merry Christmas and Happy New Year.
Careful ,thoughtful, professional and went the extra mile
Customer Service
Quality
Value
From the very first visit to assess our needs before offering a quotation we were impressed by the straightforwardness and attentiveness to our questions and concerns. The work was done very neatly and cleanly with attention to detail. We felt able to ask any questions and found all the team knowledgeable and courteous. We must especially thank them for graciously and effectively dealing with a leak due to previous dodgy pipe work. This was an unexpected extra demand on his time and patience which he and the team handled well. The office staff also kept us well informed and were polite on every occasion. We are very satisfied with the experience and would gladly use this company again.
Martin in Oxfordshire Posted on 13/12/2021 , work completed 13/10/2021
The trader replied (on 14/12/2021)
Thank you so much for this excellent review Martin and taking the time to write so much detail. Thank you for choosing Oxyplumb to work with and we look forward to working with you again in the future.
Fitted boiler/plus service
Haven't used this company before so glad we found them they are a great company and would recommend them work carried out was excellent thank you
Customer in Oxfordshire Posted on 09/12/2021 (Reviewer did not use service)
The trader replied (on 10/12/2021)
Thank you very much for this great review. We look forward to working with you again.
High quality service.
Customer Service
Quality
Value
Boiler and gas fire service plus central heating fault finding. The administrative team are warm, helpful and extremely efficient. Great communication before, during and after the visit. Good value. Matt was friendly, thorough and instilled confidence by patiently explaining what was needed and why. Gas fire and boiler service were carried out to a high standard. Everything was left clean, tidy and working well.
Customer in Oxfordshire Posted on 01/12/2021 , work completed 30/11/2021
The trader replied (on 03/12/2021)
Thank you for this lovely review. We really appreciate your feedback and are pleased you enjoy working with our Oxyplumb team. We look forward to working with you again in the future.