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Oxyplumb Ltd

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4.9

38 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

***0% Finance Avaliable***

We offer AWARD WINNING, market leading gas boilers with a massive 12 year guarantees and Oil boilers with huge 7 year guarantees.

All aspects of Plumbing & Heating are covered here at Oxyplumb Ltd by our Gas Safe and Oftec registered engineers.

To name a few:

Boiler Installation
Service & Repair
Gas, Oil & LPG Works
Heating
Bathrooms
General Plumbing
Emergency callouts etc

We have been awarded the titles of Worcester Accredited Installers & Vaillant Advance Installers.

The extensive guarantee covers all parts and labour on your new boiler giving you peace of mind knowing you're covered.

Contact us today to see how we can help you whether it’s a new tap or a full new central heating system.

Why not visit our Office/Showroom
11 London street, Faringdon, SN7 7AE
Open 9am-5pm

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

  • Bathroom fitters

  • More Services

    • oil boiler servicing
    • repair
    • installation

Customer reviews

4.9
38 reviews
Customer Service
4.9
Quality
4.8
Value
4.9
Sort by
Awful experience
Customer Service
Quality
Value
We had a new boiler fitted and a power flush done as the heating was not working properly downstairs as well as one radiator replaced and an outside tap fitted. Oxyplumb told us we also needed thermostatic radiator valves fitted to each radiator. Since this work was done we have found out the flue on the boiler was not sealed in accordance with regulations, that the power flush was done in the wrong place and therefore ineffective and a waste of money, the thermostatic radiator valves were not essential and should not be fitted on every single radiator anyway (so more money wasted) and the piping for the outside tap was simply trailed across the loft with no insulation or anything and a really messy job made of it through the walls. Luckily (now we realise how bad the work was) Oxyplumb were supposed to quote for additional work to make the heating work but despite chasing they never did. We have spent another year without proper heating and a lot of time with other plumbers trying to understand what was wrong with the heating if the powerflush didn’t work to realise the powerflush might as well not have been done. We have now had to spend additional money having the poor work rectified as well as the money wasted already. A really disappointing experience.
Customer in Oxfordshire09/03/2020
Helped in our emergency
Customer Service
Quality
Value
We needed plumbing help in an emergency - a small job but urgent. I was delighted that when I spoke to Amanda she promised to get someone to us the same day - and in fact, someone arrived only two hours later. The job was completed efficiently and courteously so we are very pleased and would recommend.
Elizabeth in Oxfordshire05/03/2020
Efficient, professional and always do a good job.
Customer Service
Quality
Value
Oxyplumb fitted our new boiler last year and we were so happy with their service that we called them to do the first annual service. The engineer from Oxyplumb was punctual, efficient, polite, conscientious, and was happy to give time and attention to the questions we had about our system. Full marks for an excellent company. We would wholeheartedly recommend them.
Frankie19/02/2020
Always great to deal with
Customer Service
Quality
Value
Leigh's a great guy to deal with and always does a good job. Fitted a full central heating system for us and a new bathroom. Now back for annual servicing which is competitively priced. Highly recommended
Customer in Oxfordshire18/02/2020
Great friendly service and very good price
Customer Service
Quality
Value
Oxyplumb annually service my boiler and if we have any little niggles with taps etc. they always fix them without any extra charge. I have just had some quotes in for a new boiler installation and they beat another quote I obtained by £700 even when they included a better (Worcester) boiler. I am certain they will do a professional and brilliant job and would recommend all of the plumbers they use to anyone.
Customer in Oxfordshire17/02/2020
Excellent service
Customer Service
Quality
Value
We needed a new central heating boiler urgently and Leigh and his team were able to respond very quickly. The job was done on time and efficiently and without being asked to, they resolved the problem of an inaccessible water stopcock with a tool they improvised and left for us. Highly recommended.
Customer in Oxfordshire09/02/2020
Outstanding Job
Customer Service
Quality
Value
Lee did a super job in resolving a job which another company failed to do.
John, Glous29/01/2020
Quick response
Customer Service
Quality
Value
I contacted Oxyplump thinking that they probably wouldn’t be interested in a small job of a leaky tap. I couldn’t have been more wrong. I was phoned with 10 minutes of submitting my enquiry online and someone came out within an hour. New taps were fitted as the old ones had seized. Job done within 40 minutes. Really pleased and happy with the service. Received invoice not long after job was completed and was able to pay in the Oxyplumb shop which was really convenient. Would have no hesitation in recommending them and using them again.
Customer in Oxfordshire19/12/2019
First class operation
Customer Service
Quality
Value
I have used Oxyplumb for a number of jobs now and wouldn't think of going anywhere else now. What I like about their service is the following: Great communication - I always get an answer during working hours, they're quick to provide quotes/respond to emails. Professionalism - they have cleared some tricky boiler faults and I trust them to provide good advice - I went with their choice of water softener having done my own research. They also provide good value for money and you're guaranteed a friendly, efficient service. To top it all they have also incorporated some 'tech' into their service with text updates on tradesman arrivals etc. All in all, a first class operation - highly recommended - an example for others to follow.
Customer in Oxfordshire22/10/2019
Professional & approachable company to work with!
Customer Service
Quality
Value
Just had a new boiler fitted, which included changing location from kitchen to garage. The team at OxyPlumb did a great job, to the agreed timescale & cost. Very knowledgeable and helped in selecting the appropriate system. Friendly service and I would recommend very highly!
Customer in Gloucestershire17/10/2019
Efficient boiler service
Customer Service
Quality
Value
This is the first time I have used Oxyplumb, since my previous servicer has now retired. Leigh and his colleague were very polite and tidy. They completed the service very rapidly and it was particularly helpful to receive the text to tell they were on the way and to provide their ETA. They turned up exactly when they said they would. Pricing was reasonable for the work. Will definitely use them again.
Customer in Oxfordshire08/10/2019
Excellent work - LPG boiler repair
Customer Service
Quality
Value
Lee came out to fix our boiler within just a few hours. Fix it within 20 mins...very honest and explained what the problem was. This is the second time I’ve used him, and would recommend to anyone. One of only a few LPG Engineers our there!
Customer in Oxfordshire30/09/2019
Plumbing at 22 Eastfield Court' Faringdon
Customer Service
Quality
Value
Work carried out included, providing and installing new shower unit, fitting new mono swivel tap to bathroom wash basin, fitting new WC seat and replacing cold supply to WC. Excellent service, good detailed quote and plumbers arrived on time as notified. All operatives were extremely courteous and pleasant and we would not hesitate to use this company again. We have already recommended Oxyplumb to two other friends how are planning work in the future.
Customer in Oxfordshire23/08/2019
Efficient, friendly service.
Customer Service
Quality
Value
Very good experience, service was carried out quickly and efficiently. Engineer was friendly, helpful, knowledgeable and happy to explain what he was doing and why. Price was reasonable considering the quality of the service. Would definitely recommend Oxyplumb, first time I've used them but I will use them again in the future.
Customer in Oxfordshire23/08/2019
Boiler service
Customer Service
Quality
Value
Excellent Service - Booked around my work schedule - Notified me before arrival. Engineer was very polite & helpful... ( Even liked my Coffee :-) ) Price good. Well done Oxyplumb!
Customer in Oxfordshire20/08/2019
Annual Service of Central Heating Service.
Customer Service
Quality
Value
Oxyplumb Ltd carried out the annual service of our central heating system to-day, Matt was our engineer who was exactly on time he was friendly and promptly carried out the service. It was completed within around 35/40 minutes. Oxyplumb had originally installed the system c/w radiators during August 2018 and because they had carried out the work efficiently, completed it on time and on budget. Quite honestly I did not want to involve any other company. I strongly recommend Oxyplumb.
Customer in Oxfordshire14/08/2019
Gas boiler service
Customer Service
Quality
Value
I contacted Oxyplumb Ltd after seeing an advert on Facebook, sent a message and had a quick reply making an appointment . Came out two days later receiving a text to say the estimated time of arrival and who was coming. Quick clean great service and also received some good information about updating my boiler. Would highly recommend the company and will definitely use them again.
Penny, Oxfordshire11/08/2019
The trader replied (on 12/08/2019)
Many thanks, Penny. We look forward to working with you again.
Oxyplumb - great.
Customer Service
Quality
Value
We had several quotes for our job we needed doing and chose Oxyplumb as theirs seemed to be very reasonable. The job was done 3 days after accepting their quote, which was very speedy. We were contacted before the plumbers turned up, with a t OJ me and the name of the plumber. The plumbers were punctual, polite, professional and really helpful. Job was done (& done well)and they tidied up after themselves too! Would thoroughly recommend this, professional, company.
Customer in Oxfordshire24/07/2019
The trader replied (on 12/08/2019)
Thanks for our kind review. We'd be very glad to hear how we could have achieved the 5 stars on the quality section? We hope to work with you again. Regards Leigh Sackett Director
Professional from beginning to end.
Customer Service
Quality
Value
We engaged Oxyplumb to replace our boiler and found the service provided from initial call through to completion an absolute pleasure. Having worked in the construction industry all of my career I perhaps can be somewhat critical, yet could not fault the service provided by either the Office Team or the Installation Team. The process was started on time and completed early with no mess or disruption. Communication is simply first rate. It was refreshing to note that apprentices are being employed and provided with first rate training. Lee offered great advice on both this and forthcoming projects, Amanda was a consumate professional and the installation team were second to none. We have found a new company of choice and will be in touch for our larger project next year. Pricing was at market rates, availability was extremely flexible, the installation was to an extremely high standard and the works were completed early. I fail to see what more a customer could need. We have already recommended Oxyplumb to our friends and family. Thanks again all, we will be in touch again soon.
Customer in Oxfordshire29/06/2019
The trader replied (on 12/08/2019)
Thanks for the review. Very informative for our new clients. We cannot wait to work with you on your next project. I hope the information you received was helpful. Always here if you need further assistance. Regards Leigh Sackett, Director
Excellent friendly professional service
Customer Service
Quality
Value
Excellent friendly service and best plumbing service I have ever used. Professional, knowledgeable and very reliable. I have been using Leigh Spencer for nearly 4 years and he has always completed the task requested in the agreed time and with very reasonable prices. I have even called them out where they have fixed a minor problem or given advice to fix the issue and didn't charge anything.
Frank, Oxfordshire25/06/2019
The trader replied (on 12/08/2019)
Thank Frank, great review. Long may our company serve you and your family. Regards Leigh Sackett, Director
Boiler replacement plus installed Hive.
Customer Service
Quality
Value
We had a new boiler replaced and Hive installed. All the work carried out was to a very high standard. Both Leigh & Tom where very polite and trusting. They knew what they was doing and got on with the job in hand and completed it in good time too. Very little mess was created over all. Small hiccup along the way with the wiring. We was kept informed with this and it was soon resolved without having to pull up carpets and floor boards etc as a simple solution was suggested which didn't involve running a cable from the boiler to the airing cupboard. Over all very impressed with the service and work by Oxyplumb. Communication was good throughout. Definitely would recommend them.
Customer in Oxfordshire19/05/2019
The trader replied (on 12/08/2019)
Thanks for the great review. We look forward to working with you again in the future. Regards Leigh Sackett, Director
Entirely reliable
Customer Service
Quality
Value
I have used Leigh's services for some years now in a variety of problems and would recommend his work to anyone who wanted a considered, tidy, reliable and high standard of work. As someone who likes to know what the problems are and what will be done to resolve them, he is clear in his relaying of this information and committed to giving the customer the best value for money. His quotes are clear and definite and his level of communication, so sorely missing in so many areas in this day and age, is very good.
Customer in Oxfordshire15/05/2019
Fast, Professional and a delight to deal with
Customer Service
Quality
Value
Leigh, John and the Oxyplumb team are a credit to the plumbing trade - responsive, efficient, and professional. They fixed my megaflow boiler issue promptly, despite it not being a straightforward fix - really know their stuff! A small, unforeseen follow-up snag was also dealt with immediately, which was greatly appreciated. Always communicative and on time.
Customer in Oxfordshire03/05/2019
Always great service
Customer Service
Quality
Value
Had a new boiler fitted a while ago. Competitive price, boiler great. Follow up service has been brilliant. Leigh is professional,polite and friendly. always turns up on time and carries out a thorough job. would highly recommend.
Customer in Oxfordshire30/04/2019
Broken pipe emergency
Customer Service
Quality
Value
A relative, staying with us for a while, used the tap on the wash basin as a hand hold while trying to haul himself into the standing position. This broke a pipe under the basin and water was quickly flooding the cloakroom, hall and sitting room. As soon as alerted to the crisis I tried to find a plumber who could help us with some haste. I had not used Oxyplumb before but had heard of them from clients who had recently had need of a plumber. To my great surprise, Oxyplumb answered the phone immediately and a lovely lady was soon assuring me that a plumber would be with us within 15mins. They were true to their word and stemmed the flow very quickly. A couple of days later (after the weekend) they returned at the agreed time and effected the repair and replacement of the tap. Courteous, clear and helpful - communicating well with text when an appointment needed to be moved due to another emergency. Sincere thanks
Customer in Oxfordshire25/03/2019
Fixed a stopcock.
Customer Service
Quality
Value
Called them Thursday. Lovely helpful lady on phone. Sent engineer, John out Friday morning. Friendly, informative, fantastic guy. Would highly recommend to family ,friends and strangers alike.
Customer in Oxfordshire25/03/2019
Fit hot water cylinder and pipework
Customer Service
Quality
Value
Very prompt quote Very fair price Pleasant helpful engineers who offered to return if I needed to adjust the thermostat Fast efficient work and bathroom left spotless Would certainly recommend company.
Customer in Oxfordshire11/03/2019
Water Softener Installation
Customer Service
Quality
Value
Efficient Service, pleasant plumber and work completed quickly and without fuss. Would recommend this company
Customer in Oxfordshire08/03/2019
Emergency toilet repair
Customer Service
Quality
Value
Excellent service, job booked via phone, informed plumber would be here Between 14:00-16:00 arrived at 13:30pm and repaired leaking toilet all completed by 13:50. Would highly recommended Oxyplumb many thanks.
Customer in Oxfordshire11/02/2019
New Boiler installation
Customer Service
Quality
Value
Delighted with our new oil fired boiler. Initial request for a quote was responded to quickly and in detail as well as being at a competitive price. After agreeing a start date the team arrived promptly and completed the complex installation efficiently. The work was completed as agreed, the team were courteous and the house was left in good order. I would have no hesitation in recommending Oxyplumb for similar work.
Customer in Oxfordshire03/02/2019
Excellence all the way !!
Customer Service
Quality
Value
Oh my goodness, the chaps from Oxyplumb were excellent when they came to fix a boiler issue at my home. Leigh in particular was really helpful especially as it was a Saturday afternoon and he was as thorough as if it was a weekday, Taking the time it needed fix the problem. I wholeheartedly recommend these guys and this company and will be passing their details onto my friends.
Customer in Oxfordshire29/01/2019
Very helpful
Customer Service
Quality
Value
Graham came to do a couple of different jobs for me he was very polite and professional. Very happy with his work will definitely recommend this company
Customer in Oxfordshire20/01/2019
Don't pass this companey by
Customer Service
Quality
Value
I had water coming trough my ceiling. rang and spoke to Leigh who sent an engineer out the same day fast response found the issue rapared all in same day quote was whay I payed no surprises and even did the hoovering lol top service cant thank you enough
Customer in Oxfordshire20/01/2019
Efficient, tidy and friendly
Customer Service
Quality
Value
I e-mailed Oxyplumb on the Monday and arranged an appointment for the Wednesday. Our engineer turned up on the dot of the time of our appointment. Our appointment was for a boiler service which the engineer completed efficiently while we could carry on what we were doing. Once it had been completed we were given confirmation that the boiler was in good working order, a reminder of the date for next year's annual service and info on how the invoice would be sent over. The invoice was sent the following day and simply paid by BACS. We got receipt confirmation within a few hours of paying. All in all, a great service.
Customer in Oxfordshire18/01/2019
Efficient, on time and great job!
Customer Service
Quality
Value
Lee fitted a new boiler and updated our central heating system. He came recommended from more than one of my friends offered a competitive price compared to other quotes. I’m so glad I used Lee, even though he was busy he did the job as he promised and did a great job at that. I’ll definitely be using Lee again and will make sure I recommend him to my friends, thanks Lee!
Customer in Oxfordshire17/01/2019
New fireplace build & gas fire installation.
Customer Service
Quality
Value
Oxyplumb Ltd have completed the installation of our new gas fire and fireplace. Pleased to say the work was carried out to a very high standard, the same standard that was achieved by the business when they installed/commissioned our new central heating system c/w radiators during August 2018.
PC26615/01/2019
Extremely happy!
Customer Service
Quality
Value
Very professional and never known such clean workers! It was as if they been, it was brilliant.
Angela09/01/2019
Very happy with the work
Customer Service
Quality
Value
They were able to do the work when we wanted and complete efficiently to a good standard
Paul02/10/2018