Paul Benham Heating Limited

Second annual boiler service by Richard. As on previous visits he was friendly and punctual, straightforward and easy to deal with, whilst also once again being informative as to how to get the most from the boiler whilst minimising unnecessary expense. Its a shame not all tradespeople are this easy to deal with!

Richard services our boiler annually, but I called him this morning when we could hear water gushing under the bath but had no water in the taps. Amazingly he came straight round before a booked job to sort it out for us. He discovered the problem (bad workmanship by fitters when bathroom was renewed had finally given way), did a quick fix, then returned after his booked job to complete. Will return in a few weeks to check how the saturated area under the bath has dried and what, if anything else, needs to be done. Such incredible service - we cannot thank him enough.

I have been using Paul Benham Heating for several years and have never had any cause for complaint. They are always punctual and carry out their tasks efficiently without cutting any corners. Both Richard and Chris are always polite and very helpful if I have any questions or queries regarding our heating. I would never consider using anyone else. I have absolutely no hesitation in recommending them to your readers.

Richard came round and did my annual service for the boiler. I have used him a few times before for other work like replacing heaters and pipe work, and his work is such quality that even though I could have got a free boiler service from British Gas, I preferred to pay him to do it as I trust his skills and knowledge. A great tradesman who I completely trust, and is my go-to person on all things gas and heating related.

Called up and they had someone round to view my old leaking boiler quickly. Gave me options and explained the pros and cons of each one. Went for a full boiler replacement- turned up, no hassle, replaced boiler, came up rapidly with a solution for some difficult access we weren't aware of for the flue outside. Cleaned up after finishing so the place was cleaner than when they started!

I needed an upgrade to the central heating piping before having an air source heat pump installed. Paul Benham Heating were recommended by a friend and Richard came to assess and plan the work beforehand. The re-piping requirements for the heat pump installation were not entirely straightforward but Richard gave me great confidence that he and Chris would be able to do the necessary work in time for the installation date and that the price would be fair. Richard consulted me where necessary before and throughout the process and discussed ways to minimise the disruption, particularly as the work involved lifting floorboards and carpets. I was very happy with the work that Richard and Chris did, leaving the place very tidy and helping to ensure the heat pump installation was straightforward. The work was completed earlier than expected and - as we’d agreed cost would be based on time and materials (suggested by Richard) - for a lower cost than I’d originally anticipated. I wouldn’t hesitate to recommend them.

Richard and Chris arrived at 8:00 on Monday 9 September to remove old back boiler and replace with Worcester Combi in loft. We vacated at 9:30 and left them to get on with it. Richard called us on Monday and Tuesday with a progress report and job was finished on Wednesday. Very clean and tidy workers. Would not hesitate to recommend.

Richard and Chris recently moved radiators for me in preparation for a new kitchen. As they’re my “go to” gas engineers there was no question who l’d be using as once again they provided excellent prompt service, completed the work efficiently and very tidily. Will be booking them again for my annual boiler service.

Richard has completed three annual boiler services for me and I am confident in his abilities to recommend him to other consumers and I will use his services again. He is punctual, polite, gives good advice and is reasonably priced.

Have used Richard many times and his punctuality and efficiency has always been top notch. This time I needed replacement of bath taps on a semi-sunken bath and a new stop cock in a very tight space. Both he and Chris worked diligently to solve the issues including being contortionists! Would recommend them without hesitation.