Paul Benham Heating Limited

Richard came round and did my annual service for the boiler. I have used him a few times before for other work like replacing heaters and pipe work, and his work is such quality that even though I could have got a free boiler service from British Gas, I preferred to pay him to do it as I trust his skills and knowledge. A great tradesman who I completely trust, and is my go-to person on all things gas and heating related.

Called up and they had someone round to view my old leaking boiler quickly. Gave me options and explained the pros and cons of each one. Went for a full boiler replacement- turned up, no hassle, replaced boiler, came up rapidly with a solution for some difficult access we weren't aware of for the flue outside. Cleaned up after finishing so the place was cleaner than when they started!

I needed an upgrade to the central heating piping before having an air source heat pump installed. Paul Benham Heating were recommended by a friend and Richard came to assess and plan the work beforehand. The re-piping requirements for the heat pump installation were not entirely straightforward but Richard gave me great confidence that he and Chris would be able to do the necessary work in time for the installation date and that the price would be fair. Richard consulted me where necessary before and throughout the process and discussed ways to minimise the disruption, particularly as the work involved lifting floorboards and carpets. I was very happy with the work that Richard and Chris did, leaving the place very tidy and helping to ensure the heat pump installation was straightforward. The work was completed earlier than expected and - as we’d agreed cost would be based on time and materials (suggested by Richard) - for a lower cost than I’d originally anticipated. I wouldn’t hesitate to recommend them.

Richard and Chris arrived at 8:00 on Monday 9 September to remove old back boiler and replace with Worcester Combi in loft. We vacated at 9:30 and left them to get on with it. Richard called us on Monday and Tuesday with a progress report and job was finished on Wednesday. Very clean and tidy workers. Would not hesitate to recommend.

Richard and Chris recently moved radiators for me in preparation for a new kitchen. As they’re my “go to” gas engineers there was no question who l’d be using as once again they provided excellent prompt service, completed the work efficiently and very tidily. Will be booking them again for my annual boiler service.

Richard has completed three annual boiler services for me and I am confident in his abilities to recommend him to other consumers and I will use his services again. He is punctual, polite, gives good advice and is reasonably priced.

Have used Richard many times and his punctuality and efficiency has always been top notch. This time I needed replacement of bath taps on a semi-sunken bath and a new stop cock in a very tight space. Both he and Chris worked diligently to solve the issues including being contortionists! Would recommend them without hesitation.

Have been using Paul Benham Heating for several years,after bad service from previous plumbers. Engineer Richard has always completed excellent work. He arrives on scheduled time, is polite,helpful & respectful . I feel reassured when he has completed boiler service that a professional job has been done.

Richard from Paul Benham Heating had kindly provided a quote for the removal of 2 radiators and installation of a new one in a new location earlier in the year. We had agreed a start date in early September but due to changes my end l asked if we could delay a week but unfortunately they were already committed. (As an excellent company you do have to book early) Richard went over and above thinking how they could still help achieve the overall goal and with some quick thinking they were able to come up with a solution between himself and Chris. Later the same day they had visited my house, agreed a plan and Chris started that very afternoon and completed the work today. Not only have they completed the work very carefully, cleaning as they went (concrete floor needed drilling out) they have completed the work perfectly. They are extremely reliable, trustworthy and always work with me to find the best solution. This is why l only ever use them to do all my projects. Previously installed my new boiler 5 years ago, carry out the annual service each winter and always provide 5star service. Overall invoice matches the quote so you know exactly where you stand. Thank you Paul Benham Heating. Very satisfied customer (again!)

I have always found Richard and his team utterly professional and extremely efficient in all they do for me. They are a pleasure to have in my home with their friendly manner and pleasant attitude to work. I would certainly recommend them for any heating and plumbing work.