Boiler breakdown
I contacted Richard of Paul Benham Heating Limited at 7.30 am as my boiler had broken down. He said he was collecting materials for a job in Ashford but as he was just down the road he would pop in and see what he could do. The fault code said gas valve problem but Richard started with simple checks and eventually diagnosed the problem as a faulty electrode set. He had the part on board and no more than 30 minutes later had the boiler up and running. I can not recommend his professional and courteous approach enough. I would highly recommend this company.
Michael in Surrey
Posted on 02/12/2022
, work completed 02/12/2022
Recommended
7 New Radiator’s installed
Excellent service, Richard and Chris changed 7 radiator’s for me. No rush, no fuss. Will definitely recommend them and will definitely be using them again.
Customer in Surrey
Posted on 08/11/2022
, work completed 07/11/2022
Recommended
Great service, professional attitude & value for money
Richard was with us all week and installed a new boiler and got our half finished underfloor heating to work. This was a tricky job, with a few unknowns, but we trusted Richard throughout the whole process and he did not let us down. We will be using him for the next phase of our renovations.
Customer in
Posted on 31/10/2022
, work completed 28/10/2022
Recommended
Many thanks
Always a friendly, reliable and efficient service. Couldn't fault them. Nice to know they are there.
Customer in Greater London
Posted on 22/10/2022
, work completed 19/10/2022
Recommended
New Boiler Installed
Richard and Chris installed a new boiler, pump and values. They removed the old boiler and did a power flush to clean the system. They were very diligent on this part of the process as our former boiler engineer had not maintained things correctly. The install and commissioning of the boiler went very smoothly and they were extremely courteous and professional during their time here. As part of the commissioning they rebalanced all the radiators, and checked the water tank was functioning correctly. Again they were extremely diligent and did not cut corners. After the installation Richard helped resolve ongoing issues with our Hive and took time to answer all my questions about the temperature settings on the boiler and radiator TRVs. Great service and very knowledgeable.
Customer in Surrey
Posted on 02/10/2022
, work completed 28/09/2022
Recommended
Twenty years of reliable service and excellent work
The recent annual service and small adjustment to the heating and boiler systems in my house was completed with the usual competency and efficiency I have enjoyed over many years. Paul, Richard and the team are always my first stop for advice and execution in all matters of plumbing and heating. I am confident in recommending them to other people.
Customer in Surrey
Posted on 08/09/2022
, work completed 06/09/2022
Recommended
Very pleased with the work
We've used Paul Benham Heating & Plumbing a few times and will continue to do so. They are always friendly, fix our issues quickly and do a good job. They changed the valves on one of our radiators, fixed the leaky boiler and changed the ballcock in our emersion tank. We would definitely recommend them.
Customer in Surrey
Posted on 23/08/2022
, work completed 11/08/2022
Recommended
First class service
I have used this company for many years and always found the service provided exemplary from Paul himself and in later years Richard and Chris. Respectful, diligent reliable - what more can I say?
Customer in Surrey
Posted on 06/08/2022
, work completed 05/08/2022
Recommended
Great work as usual .
Have being using Richard and his team for about 18 years . As usual the work carried out with great care .
Customer in Surrey
Posted on 07/05/2022
, work completed 29/04/2022
Recommended
Boiler replaced and system powerflushed
Richard and Chris carried out boiler replacement and power flush of the system Very polite, work carried out cleanly and efficiently. Would recommend highly.
Customer in Surrey
Posted on 06/05/2022
, work completed 06/05/2022
Recommended
Excellent service, nice people
Broken boiler so contacted Richard as he had done work for me about 10 years ago. Spoke to him about 8pm and he visited next morning at 7.30. Needed a new boiler which he sorted and fitted ASAP
Customer in Surrey
Posted on 03/04/2022
, work completed 01/04/2022
Recommended
Professional, friendly, highly recommend
Richard installed my daughter's new boiler including Hive control and Greenstar system filter, in 2019. Since then he has serviced regularly. He provides professional, efficient, friendly service and very helpful advice concerning future developments in the home heating industry. We would highly recommend.
Caroline in Surrey
Posted on 31/03/2022
, work completed 18/03/2022
Recommended
New Boiler and Service
Top class total installation - 12 month on a great Service visit We have used Richard over past 6 years. Never go anywhere else - Thanks also for Hive controller recommendation. Never thought we could go this route to Control our new System. Great Company and follow up Back-up Thanks Richard & Benham Heating - Top Class
Customer in Surrey
Posted on 22/03/2022
, work completed 18/03/2022
Recommended
Boiler Service
Boiler serviced. Arrived on time friendly and professional service. Progressing warranty claim with filler loop. Highly recommend.
Customer in Surrey
Posted on 26/02/2022
, work completed 23/02/2022
Recommended
Superb Work!
Superb! I cannot thank Richard and Chris enough for the work they completed for my elderly mum. Richard, from Paul BENHAM Plumbing and Heating has helped us before on two previous occasions replacing radiators in an old bungalow with difficult pipework. On this occasion, they brainstormed ideas to get around some tricky problems plumbing in a new shower and taps and running pipework from one end of the bungalow to the other! They are tenacious, patient, efficient, tidy, polite, understanding and organised. Their work is exemplary and cannot be faulted. They kept us informed and never gave up, despite all the difficulties that they encountered. I cannot rate them highly enough. Thank you!
Customer in Surrey
Posted on 26/01/2022
, work completed 25/01/2022
Recommended
Reliable, considerate, fairly priced
We are happy to recommend this Company. We have been using them for a number of years (including a new boiler installation which is a scary purchase!) Book early as they are busy - for a good reason! I am not a person who is very comfortable organising people to do work in my home. This Company is an exception. All experiences have been excellent.
Customer in Surrey
Posted on 07/01/2022
, work completed 07/01/2022
Recommended
My Plumber of choice
I have used Paul Benham Heating Limited for nearly 5 years. They service my buy-to-let's gas boiler and give me a gas safety certificate every year. They also service my home gas boiler each year. They have also connected and checked extra radiators for my conservatory last year which involved wi-fi controllers. They have always turned up on time for appointments with no messing about.
Barry in Surrey
Posted on 02/01/2022
, work completed 23/12/2021
Recommended
Happy long-term customer
I've been using Paul Benham Heating for 8 years now, first to keep an ageing boiler going in the house that we moved into and then to replace with a newer and more efficient model. Delighted then and delighted now! The team provide a consistently high quality service, always delivering trusted advice and expert skills. Despite a busy schedule, they fitted in our annual service and this was delivered quickly and with the usual efficiency. Would highly recommend the team for advice, installation and ongoing servicing.
David in Surrey
Posted on 16/12/2021
, work completed 15/12/2021
Recommended
Good old fashioned professional quality service!
Good old fashioned professional quality work and customer service to match! From our fist conversation through the entire job, Richard couldn’t have done more to help us out when our hot water failed. He was thorough in diagnosing the problem, bent over backwards to help find a time to fix it as soon as possible, and his prices were extremely fair. Highly recommend and will keep his number to use again!
Customer in Surrey
Posted on 02/12/2021
, work completed 01/12/2021
Recommended
Excellent work - as always
Having used this company for many years for my boiler servicing; and more recently for overhauling my 30-year old shower unit, I cannot recommend highly enough.
Customer in Surrey
Posted on 23/11/2021
, work completed 22/11/2021
Recommended
Excellent service
Richard and Chris came to my rescue (again) when my father’s boiler would not come on. The pump was replaced and the work completed quickly without mess. I have used Paul Benham Heating several times now and found them to be reliable, helpful and friendly. Richard has always gone out of his way to help whenever there has been a problem. I will definitely be using them again and would recommend.
Customer in Surrey
Posted on 09/11/2021
, work completed 08/11/2021
Recommended
Central heating replacement
We'd got 4 quotes for central heating replacement; two from "big" and two from "small" companies. We have decided to go with Richard (Paul Benham Heating & Plumbing), as already at that stage he was the most polite, knowledgeable, keen to understand our needs and ready to offer and discuss solutions. His quotation wasn't the lowest one, but we've never regretted our decision. Richard and Chris did an excellent, clean and timely installation. Our new central heating is working beautifully and already approaching its first annual service. Would recommend to family and friends without hesitation.
Customer in Surrey
Posted on 14/10/2021
, work completed 19/11/2020
Recommended
Replace Old Boiler
Richard did a great job replacing my old boiler for a new Worcester Bosch, he was polite & friendly. When the job was completed left the property tidy.
David in Surrey
Posted on 27/06/2021
, work completed 14/05/2021
Recommended
Great work, friendly, efficient, trustworthy, reliable
Paul Benham Heating and Plumbing is an excellent independent heating engineer firm. We have met Richard twice, firstly to supply and fit the Worcester Bosch boiler and, most recently, for its first service. Would highly recommend.
Caroline in Surrey
Posted on 12/04/2021
, work completed 12/03/2021
Recommended
Great Service
Great Service as usual, have now used them 3 times and cannot see myself going elsewhere, great service, friendly, reliable, good value and quality service. Thanks Richard and all.
Tim in Surrey
Posted on 25/03/2021
, work completed 17/02/2021
Recommended