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Trusted Traders

Paul Harley Plumbing Ltd t/a Paul Harley Plumbing & Heating

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5.0

42 Reviews

About

I have been a Plumbing & Heating Engineer since i completed my
my apprenticeship in 1988.
I cover central Scotland and specialise in Boiler and complete
central heating installations.
I also install full bathroom installations.
I also do all aspects of plumbing.

Qualifications and references available

I have my own version of the boiler scrappage scheme in operation

Please call or email me for a itemised estimate

Paul

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas cooker installation
    • Radiators and central heating
    • Underfloor heating
  • Bathroom fitters

    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Bathroom design services
    • Wet rooms
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • commercial restrooms and toilets

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
42 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Works completed in Stockbridge
Paul ‘saved the day’ by completing my fit out of my downstairs shower room and cloakroom, my mother can now move in for Christmas! Not only is he skilled and adaptable, he is considerate and helpful and very professional. I couldn’t recommend him enough.
Customer in Edinburgh Posted on 17/12/2020 (Reviewer did not use service)
Upgrade of central heating and hot water system and installation of toilet and shower room.
Customer Service
Quality
Value
We chose Paul Harley because of the reviews in Which? Trusted Traders. These glowing reviews are well deserved. Here is a tradesman who attends not only on the days he says but also at the time he states. He detailed his targets for each day and stayed until these were achieved (even into the evening) and when he departed he left no mess behind. The final bill contained no hidden extras and matched the original estimate. Also, a few days after completion, Paul returned to check for possible snagging. There was none. A job well done. Friends and relatives who have seen our new toilet/shower room have praised it highly (with one well-travelled friend liking it to that in a five star hotel). We have no hesitation in recommending Paul Harley and, when the occasion arises, we know our friends will be engaging his services. K & H Wallace Kirkcaldy
Customer in Fife Posted on 01/10/2020 , work completed 09/07/2020
Bathroom renovation
Customer Service
Quality
Value
Paul did a really good job fitting my new bathroom. He was efficient, flexible and happy to do the little extra bits that make all the difference. I am very happy with the results.
Customer in Edinburgh Posted on 29/07/2020 , work completed 13/07/2020
Reliable, quick and responsive
Customer Service
Quality
Value
We needed to adjust plumbing as part of our kitchen and utility room renovation, as well as have gas pipe for the range fitted. Paul has been very straight forward in his quotation and we quickly agreed the job. He was very efficient and finished his job with minimal disruption to us and we will gladly use his services again.
Customer in Edinburgh Posted on 13/09/2019 , work completed 12/09/2019
Fast, reliable and responsive
Customer Service
Quality
Value
We asked Paul to replace our boiler and hot water tank. He’s done a brilliant job moving the hot water tank to a different location with minimal fuss and disruption to the rest of the house. Paul responds to texts/calls consistently very quickly to help manage our expectations in terms of timings and proved very flexible in accommodating our needs. He ended up replacing a toilet, sink and towel rail during the job. We are very happy with the standard of work and the care taken. We have not found a more accommodating or responsive trade professional.
Customer in Fife Posted on 22/06/2019 , work completed 21/06/2019
Excellent job- Highly Recommend
Customer Service
Quality
Value
Following a number of quotes Paul provided a very competitive quote for a new boiler, removal of water tank, which lead to an extension of bathroom with overall redesign of bathroom, which made a huge difference. Paul explained everything before starting and as I kept changing my mind he was very accommodating and provided everything we wanted, using highly quality materials. He is very skilled and his experience led to all work being finished to a very high standard . Paul and his team left everything clean and tidy, we are delighted with our boiler and bathroom, I would highly recommend Paul for boiler and bathroom redesign. Paul was a friendly and accommodating gentleman who went over and above to ensure work finished on time and to a very high standard. He was very reliable and took great pride in his work.
Customer in West Lothian Posted on 25/04/2019 , work completed 25/04/2019
Superb en-suite
Customer Service
Quality
Value
Paul has done a wonderful job transforming my en-suite. He gave honest advice on products, including the pro’s and con’s of buying what ‘seems like value for money products’. Ended up with a fantastic shower room, quality shower tray, screen and shower, kept original sink and WC, but replaced taps, and it looks so good. Paul was able to lower shower tray, re-route pipework, take walls down with as little disruption as possible. He organised joiner/plasterer/tiler/electrician too - everything finished to a high standard. No hiccups, kept informed of progress, budget met.
Customer in Fife Posted on 09/03/2019 , work completed 08/03/2019
Reliable
Customer Service
Quality
Value
Paul fitted a new Worcester boiler and recommended a few optional upgrades that would improve the overall performance of our heating system - so pleased we took his advice. Quotes were realistic and fair, work started and finished on time. Would thoroughly recommend Paul - he’s coming back to do replace pipework under the floor.
Customer in Fife Posted on 09/03/2019 , work completed 31/01/2019
Excellent service from start to finish
Customer Service
Quality
Value
I contacted Paul after seeing all the great reviews on here. He quoted to install gas central heating into my house. From day one he was great, giving me lots of advice and turning the quote turned around very quickly. Paul carried out the work to a high standard. He was very patient when I was being indecisive about which radiators to go for, giving me advice and making sure I got all the right sizes for each room. Very happy with his work and would definitely recommend Paul. I have just started my bathroom refit and once again Paul is full of advice and answering all my question quickly and clearly.
Jane L. Posted on 30/09/2018 , work completed 30/09/2018
Reliable, hard working, happy to help and gets the job done!
Customer Service
Quality
Value
Paul refurbished our bathroom, created a new WC and laid new waste water piping for the new kitchen and WC during our whole flat refurbishment. Paul worked really well with the other trades and kept us informed of developments as he went. He was very punctual, always turning up when he said he would. We bought our bathroom suite seperately (through bathstore) and there were a couple of issues with the taps (which were subsequently replaced) and Paul dutifully came round to resolve and then replace the offending taps. He even came out the night before he went on holiday after already working a full day because the tap was dripping - which was really appreciated. He worked really well to our schedule and when we got our building warrant (in advance of expectation) he judgled his calendar and schedule to take on extra work to create the new WC. Paul is very polite and doesn't leave a mess behind him, which is great as we have tiny humans in the house. I would definitely use Paul again and recommend him to others. thanks Paul, yout help has been very much appreciated.
Ed C (Edinburgh) Posted on 13/09/2018 , work completed 13/09/2018
Good job excellent
Customer Service
Quality
Value
Quick to respond to enquiry. Quote date agreed & honoured. 3 days hard graft from 9 am. Bill as per estimate. Sub trades called in on time. Snagging completed, no fuss.
Peter, Midlothian Posted on 05/06/2018 , work completed 05/06/2018
Even better than the reviews I read
Customer Service
Quality
Value
From start to finish Paul has been professional, thorough and so hard working. His work is well thought out and completed to an excellent standard far beyond the succession of so-called tradesmen we've had recently. Our house is somewhat unusual and challenging, not least because of the botched jobs left by his predecessors, which weren't apparent until things were stripped out - all of which he cheerfully fixed. Nothing was too much trouble and when he said he would do something or be there at a certain time, he did exactly that. What we were most impressed with however is the fact that he told us exactly, honestly, up-front, what the total cost was going to be. There was none of the usual nonsense - designed to get your business - with a low price and then tell you during the work that so many things weren't included, that somehow manage to double the original price. Not only that, the project grew arms and legs and even though he was already really busy, he worked on most nights to fit it in for us. In a nutshell, can't recommend him highly enough !
Stephen Tennant Posted on 14/07/2017 , work completed 14/07/2017
Reliable, friendly, honest and quality service from Paul Harley Plumbing and Heating once again
Customer Service
Quality
Value
This is the 3rd time that I have used Paul. I go back to him as he is reliable and the quality of his work is excellent. I have always felt that the price charged is very fair. I contacted him on Monday about a non emergency, he replied promptly and said he would come on Friday, and would email on Thursday night to give me a time, which he did. He arrived on time, quickly assessed the job and got on with fixing it, while I continued to work. Shoes were off at the front door, and when we asked him to quote for a bathroom refit, it was quickly created. He also provided fixes for another 2 family properties close by, despite this meaning that he would arrive back late to his family home on a Friday night. One of these was heating related, the other plumbing so it really is a huge advantage that he is qualified in both trades. The finish on his bathrooms is exceptionally high, with an ability to tailor the work in line with the customer budget. His workload comes from word of mouth, which is always a positive sign. I like the fact that he will not create work, if it is not needed. He will always give you the options, so that it really is a client choice. Highly recommended - Having a proper, reliable plumber, (who can bring in other recommended trade contacts), removes a whole load of stress.
Archie Posted on 19/05/2017 , work completed 19/05/2017
Excellent job
Customer Service
Quality
Value
Mr Harley did a first class job replacing our shower. Very professional and reliable. And wouldn't hesitate in asking him to do further work for us. Certainly goes the extra mile and honest.
Margaret, Fife Posted on 09/05/2017 , work completed 09/05/2017
Good reliable plumber
Customer Service
Quality
Value
Paul was upfront about all seen and unforeseen work that needed to be carried out. He quoted for all possible extras and talked us through the requirements for the job. When carrying out the work he was very fast and efficient and respectful of the fabric of the Georgian building. On completion of the job he removed all his waste material and some more which was very helpful to us. If I were to need a plumber again my first choice would be Paul.
Katherine Posted on 05/02/2017 , work completed 05/02/2017
Saved my day! Fantastic service!
Customer Service
Quality
Value
Today I found my parents boiler wasn't working and I had no idea what was wrong. I phoned Paul Harley who I had heard was a local and well respected plumber. At the end of Paul's very long day at another job, he arrived, identified the problem quickly, sourced a replacement part and returned quickly to fit it and managed to get the heating back on. Amazing, 10 out of 10 service. A friendly, expert tradesman who saved my day. I'll be spreading the word and highly recommending his services.
Gail D Posted on 24/01/2017 , work completed 24/01/2017
A plumbing pro
Customer Service
Quality
Value
Paul installed our new boiler and tidied up a tangled mess of pipes in our basement. He's a very friendly guy, and was very prompt to come and fix a minor glitch a week later (no extra charge). He seems to really enjoy what he does, perhaps even a bit of a boiler geek (don't let him near your computer or he will take you to websites where he can show you pictures of "interesting" boiler components). We certainly know where to go the next time we have any plumbing work to do.
mmm.sozanska Posted on 21/01/2017 , work completed 21/01/2017
Replacement electric hot water system
Customer Service
Quality
Value
Paul did an excellent job throughout. He replied to emails, texts and calls promptly. Paul was totally reliable. The work was completed quickly and very professionally to a high standard. Paul submitted his estimate very quickly and the final bill matched the original estimate even though Paul had to do one or two additional pieces of work to complete the installation. Paul removed all the old fittings and hoovered the flat and stairs before leaving. He also came back to check that the job was working effectively. I would have no hesitation in recommending Paul to others.
chris w Posted on 25/11/2016 , work completed 25/11/2016
Great job
Customer Service
Quality
Value
Had Paul to replace two radiators and fit 3 new ones, very reasonable quote, Paul found out that my installation had a fault which he fixed at no extra charge, would not accept any money for it. Job from start to finish was carried out very clean and efficient. One of the best tradesman that I have used over the years, will definitely use again. Great to have someone who cares about the job.
John, Fife Posted on 07/09/2016 , work completed 07/09/2016
Great reliable plumber
Customer Service
Quality
Value
Been let down with plumber saying they would come but never heard anymore. Paul turned up when he said. I only had a blocked sink which he fixed easily and professionally very pleasant man. Keeping his number in case we need anything else done. Would recommend him to family and friends thanks again . Mrs A Curran
A.curran Posted on 19/08/2016 , work completed 19/08/2016
Reliable and professional
Customer Service
Quality
Value
Paul Harley was recommended to us by a friend. From the minute we met, we know we made the right decided to have his replaced our bathroom suite. The end result is fantastic. he was reliable and very professional and certainly goes the entire mile for his customers. We'll use him again, without hesitation, when required. First class praise for a first class job from a reliable workman & always smiling.
Margaret, Fife Posted on 18/08/2016 , work completed 18/08/2016
My Review
Customer Service
Quality
Value
Superb job completed by Paul. Reliable and professional. I would definitely recommend him.
Michelle, Fife Posted on 10/08/2016 , work completed 10/08/2016
Top quality Boiler Installation. Well done Paul!
Customer Service
Quality
Value
I have been let down badly by tradesmen in the past for Kitchen Installation, Driveway installation, Car maintenance etc. and so now do everything myself that I can tackle. I needed a complete boiler installation however and as I am not Gas certified decided to look for a reliable installer. I turned to Which? Trusted Trader and found Paul and am so glad I did. I already had a quote from British Gas to remove a 30 year old condenser boiler and install a new Combi boiler with Hive Heating Controller. They were quite pricey and wanted an additional £1000 to move the boiler to a new location out of the kitchen. Paul provided a much better quote and that was to also remove the existing Boiler, Hot and Cold water tanks and install the new Worcester Bosch Comb boiler in the attic and brick up the hole in the kitchen left by the old boiler. I couldn't be any happier with the work. Paul arrived when he said he would and completed all the work to a very high standard and tidied up everything before he left. Paul took 2 days to complete the work but had the hot water running at the end of the first day. If you need a quality plumber, look no further.
mcarnegie Posted on 21/07/2016 , work completed 21/07/2016
Highly recommend Paul.
Customer Service
Quality
Value
Paul has changed my bathroom to a shower room and I couldn't be more delighted with the result. He put in a vast number of hours and even helped me with choosing the right products for the size of my room. I have recommended him to lots of friends. Reliable, honest and hard worker. Jessica Fife. 18/07/16.
Which? Trusted Traders Consumer Posted on 18/07/2016 , work completed 18/07/2016
Go for Paul!
Customer Service
Quality
Value
Paul has installed a bathroom, ensuite and cloakroom for us and we are delighted with the results. We found him to be reliable, trustworthy and pleasant to have in the house. We wouldn't hesitate to recommend him.
KarenM Posted on 06/05/2016 , work completed 06/05/2016
Look no further, Paul is fantastic
Customer Service
Quality
Value
Paul is a brilliant plumber/heating engineer and there really is nothing he can't do. He has delivered on everything he has promised me and I have been left with a top quality system that works. Paul is personable and hard working and he listens well and communicates well. I know if I had an issue he would be right there for me and he always comes when he says he is going to. I wish I had found him years ago. I would not hesitate to recommend him.
2011-08-05 19:48:36.257 Posted on 04/05/2016 , work completed 04/05/2016
Highly Recommended
Customer Service
Quality
Value
From quote to clean up I cannot fault Paul. He was courteous, enthusiastic and engaged with me at all times during the renovation, offering advice, suggestions and solutions. He arrived each day as planned and tidied up when he was finished. The price I paid was very reasonable, as he quoted and there were no hidden extras. I am delighted with my new bathroom and would not hesitate in recommending him. I will certainly use his services again.
ruthz1 Posted on 27/04/2016 , work completed 27/04/2016
Complete en-suite rebuild
Customer Service
Quality
Value
A professional who knows his trade and does a thorough job. Provides good advice and realistic plans. Understandably busy but hard working and you can commit to a workscope with confidence .... he turns up when he says he will. Highly recommended and our default choice for the future.
2011-08-11 21:39:35.333 Posted on 11/04/2016 , work completed 11/04/2016
Professional, knowledgeable, personable
Customer Service
Quality
Value
Happy with Paul's service. Professional from the outset, knowledgeable and explained what was doing, took care of the house and tidied up afterwards. Wouldn't hesitate to recommend.
Amanda, Stirlingshire Posted on 07/04/2016 , work completed 07/04/2016
Helpful & Honest
Customer Service
Quality
Value
We had a small plumbing emergency late on a Friday which we were worried about leaving all weekend. They not only came out late in the day, but once the problem was identified payment was refused! Such integrity and honesty is rare these days and to be commended. We would use them again in an instant, not just because of the no-charge, but the sheer honesty.
Litgirl Posted on 25/01/2016 , work completed 25/01/2016
Quality job always
Customer Service
Quality
Value
Used Paul several times. Does what he says when he said he would do it. Reliable and trustworthy doing quality work.
Wilson, Clackmannanshire Posted on 10/01/2016 , work completed 10/01/2016
Prompt & professional
Customer Service
Quality
Value
Excellent service - will definitely recommend & will use them again.
William, Stirlingshire Posted on 08/12/2015 , work completed 08/12/2015
First class job
Customer Service
Quality
Value
Mr Harley is a very professional and knowledgeable heating engineer. I am delighted with the end result. I would have no hesitation in recommending Mr Harley.
Una, Clackmannanshire Posted on 04/12/2015 , work completed 04/12/2015
Excellent tradesman
Customer Service
Quality
Value
Paul replied to my text the same evening, arrived at 8.00 next morning and efficiently solved & fixed our central heating problem. In the past year Paul has carried out all the plumbing/heating work involved with turning our back room into a kitchen and our old kitchen into a utility room and a shower room, moving and replacing the boiler. A 1st class job, we found him to be reliable, hardworking, experienced & highly skilled. We highly recommend him to everyone. He was recommended to us by other happy customers.
Carolanne, Fife Posted on 17/11/2015 , work completed 17/11/2015
Excellent workmanship
Customer Service
Quality
Value
Paul installed plumbing in our new bathroom did an excellent job. I was impressed & had him replace our gas boiler. Excellent tidy professional job done in too days. No hesitation in recommending him & have done so to my sister-in-law & others.
James, Perthshire Posted on 29/10/2015 , work completed 29/10/2015
Prompt and professional.
Customer Service
Quality
Value
Trustworthy and reliable workman. Very pleased with the job. Would recommend to friends.
Jessica, Fife Posted on 21/10/2015 , work completed 21/10/2015
Great Job
Customer Service
Quality
Value
Easy to work with, met our expectations on cost and quality. Did a very good tidy job
Ian, Fife Posted on 21/10/2015 , work completed 21/10/2015
Excellent Service
Customer Service
Quality
Value
Great, Friendly and prompt service. I have recommended to my neighbour and will get Paul to do more work.
Andrew, Midlothian Posted on 08/05/2015 , work completed 08/05/2015
Brilliant work
Customer Service
Quality
Value
A prompt, hardworking, professional plumber. My radiators are working efficiently now. He answered my basic questions in a friendly manner. He came to work for 2 days. He was punctual at 8am on both days. Never asked for a cash payment, which made me comfortable. I recommend him to my friends.
Kazumi, Midlothian Posted on 26/03/2015 , work completed 26/03/2015
Excellent tradesman
Customer Service
Quality
Value
Paul Harley has replaced my whole heating system, 10 radiators & boiler and hot water cylinder. He has done a first class job for us and I have no hesitation in recommending him to anyone requiring plumbing services. He is prompt, reliable, tidy and firs class tradesman. Good value for money, job completed.
Tom, West Lothian Posted on 19/03/2015 , work completed 19/03/2015
Tidy and on time
Customer Service
Quality
Value
Paul was on time and worked very tidily with no delays. He installed a new boiler for me and I would recommend him without hesitation.
Gordon, Clackmannanshire Posted on 22/01/2015 , work completed 22/01/2015
No issues - can't fault him
Customer Service
Quality
Value
Paul installed a new boiler for me. This was completed on time and actually came in under budget. Paul arrives when he says he will - I've found this to be a rarity amongst tradesmen.
Darren, Stirling Posted on 23/11/2014 , work completed 23/11/2014
New boiler
Customer Service
Quality
Value
I had a boiler fitted by Paul last summer and his work was excellent.
Martin, Sirling Posted on 20/08/2014 , work completed 20/08/2014