Endorsed by Which?

PCs Made Simple Ltd

5.0

122 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Oct 2019

About

Hi there! We’re PCs Made Simple, your guide and interpreter in the weird world of computers and cyber-space! We speak your language and will use it to discuss your computing needs. Welcome also fellow Geeks, we speak your language too and share your enthusiasm! Our aim is simply to provide you with the computing facilities or services you may require. All while explaining everything clearly, in plain English, and never trying to sell you something that you don’t want or need.

Building PCs is what we do best. Every PC we make is tailor made for you and will usually be cheaper (but still far better) than an “off-the-shelf” model designed to cater for everyone. And of course we are also here to look after your existing computer; whatever make, model, or operating system it is.

We started this business with a mission, to cut through all the gobbledygook and mystique surrounding computers and their use and to save people unnecessary costs.

That has never changed!

What we do

  • Computer Repairs

    • Laptop repair
    • PC Repairs
    • Apple Mac Repairs
    • Cloud based services
    • Game console repair
    • Data recovery
    • Data backup
    • Hardware Installation
    • Tablet repair
    • Network Cabling
    • Virus and malware removal
    • Server support
  • Accessories and parts

  • More Services

    • laptop repairs
    • custom built pcs
    • gaming pcs
    • home visits

Customer reviews

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5.0
122 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Replacement of Desktop Hard Drive
Customer Service
Quality
Value
PCs Made Simple Ltd replaced the hard drive on my desktop PC. The PC was dropped off at 9.00am and was immediately checked, in my presence, to confirm the issue, which essentially was the hard drive was nearing the end of it's life span. The options for replacement were clearly explained to me including price differences and comparison to what was currently in my PC. Also, that my PC was not Windows 11 compliant and that a new PC would be required before October 2025. The price of this option was also discussed. I decided for now to just replace the hard drive and, of the three options offered, I chose a Solid State 1 Terabyte drive. At 4.00pm on the same day my PC was ready for collection and upon arrival I was shown the PC booting up from it's "off" state. All files and software were successfully transferred and my PC is now operating perfectly. I would recommend this trader.
Customer in Dorset Posted on 05/03/2024 , work completed 04/03/2024
Fast Efficient Professional Service
Customer Service
Quality
Value
I found this Company on the Which Trusted Trader. Dave, was patient and helped me choose laptop, ipad and printer to suit my needs and guided me to cost effective options. All my questions were answered however small. Data was transferred and a destruction certificate provided for my obsolete laptop. Delivery of everything was the next day and work was carried out with me present so I always felt that me and my data were safe and secure. I was contacted after completion to make sure that all was working as expected. If and when I need new items I will be returning to PC's Made Simple - the company delivers exactly what the name suggests.
Customer in Dorset Posted on 20/12/2023 , work completed 16/11/2023
Excellent value for money, Very knowledgeable
Customer Service
Quality
Value
Took my tower pc in due to a stuttering issue I was experiencing, spoke with Clifford upon arrival and he immediately began asking questions and narrowing down the issue on the spot. Clearly knew his stuff far better than I did and was very accommodating to my very chatty mother. Left it with him for a couple of days and he found and corrected the issue along with running several checks and diagnostics no other trader i have used in the past has had the thought to perform. Will certainly use their service again should any further issues arise.
Customer in Dorset Posted on 24/05/2023 , work completed 19/05/2023
Excellent service
Customer Service
Quality
Value
Clifford is knowledgeable, helpful and efficient. He was focused on my needs and gave excellent advice. A great service, personal and local. Highly recommend.
Helena in Dorset Posted on 21/05/2023 , work completed 18/05/2023
Lenovo laptop repair
Customer Service
Quality
Value
Feared the worst after dropping my Lenovo on the kitchen floor, damaging the power switch and also causing a line of keys on the keyboard to work intermittently. Now have it working perfectly after repair and great aftercare service. Highly recommended.
Customer in Dorset Posted on 18/04/2023 , work completed 15/04/2023
Highly recommend
Customer Service
Quality
Value
Chose this company because of the reviews on this website. My laptop wouldn’t work on the Sunday and I needed to complete some important paperwork that needed to be posted on the Wednesday. I went to their shop on the Monday morning and explained what I needed. The gentleman I spoke to was brilliant and understood the urgency of the situation and guaranteed that my computer would be ready no later than Tuesday morning. He actually had it ready for me the same day but I was unable to pick it up until Tuesday. Cannot fault the service I received and will recommend this company to anyone and I if I have any problems in the future this is where I will be going.
Customer in Dorset Posted on 25/02/2023 , work completed 20/02/2023
Fast and great price
Customer Service
Quality
Value
Phoned them up about dead desktop. Dropped it off and they were confident of what the problem was gave me a min / max price. They were friendly and helpful. To my suprise they phoned later in the day job done. New hard drive, old one cloned, windows reinstalled. They returned my old hard drive. And the box and paperwork from new drive. Helps your confidence that job done was as described. Great work guys
Customer in Dorset Posted on 21/02/2023 , work completed 21/02/2023
Excellent service when purchasing new laptop and printer.
Customer Service
Quality
Value
Some months ago we took our old laptop there and it was checked with no charge made. When the time came to replace this item, we immediately went back there. There was no hard sell and we felt very fair advice was given about what was suitable for our needs, both for the laptop and a new printer, which we decided to replace at the same time. Both competitively priced. We were given a 48 hour time to collect our new fully operational laptop and printer. However, it was actually ready within 24 hours. All explanations were given with a cheerful smile, even when I probably sounded like an idiot with my queries! After sales service via the phone was also conducted cheerfully. Will be our "go to shop" for all things computers from now on. Would recommend 100%.
Customer in Dorset Posted on 16/02/2023 , work completed 01/02/2023
New Computer
Customer Service
Quality
Value
Absolutely excellent service. I bought a new computer from them. He was very reassuring and nothing was too much trouble for him
Which? Trusted Traders Consumer Posted on 17/11/2022 , work completed 10/11/2022
Absolutely first class
Customer Service
Quality
Value
I visited PCs Made Simple after reading the reviews. My local computer shop had badly bodged my PC and external hard drive, so I needed to find someone who actually knew what they were doing. They were polite, cheery and explained things in a way that a numpty like me could understand. First class service and keen pricing. What more would you need?
Customer in Dorset Posted on 05/09/2022 , work completed 05/09/2022