Endorsed by Which?

PCs Made Simple Ltd

4.9

132 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Oct 2019

About

Hi there! We’re PCs Made Simple, your guide and interpreter in the weird world of computers and cyber-space! We speak your language and will use it to discuss your computing needs. Welcome also fellow Geeks, we speak your language too and share your enthusiasm! Our aim is simply to provide you with the computing facilities or services you may require. All while explaining everything clearly, in plain English, and never trying to sell you something that you don’t want or need.

Building PCs is what we do best. Every PC we make is tailor made for you and will usually be cheaper (but still far better) than an “off-the-shelf” model designed to cater for everyone. And of course we are also here to look after your existing computer; whatever make, model, or operating system it is.

We started this business with a mission, to cut through all the gobbledygook and mystique surrounding computers and their use and to save people unnecessary costs.

That has never changed!

What we do

  • Computer Repairs

    • Laptop repair
    • PC Repairs
    • Apple Mac Repairs
    • Cloud based services
    • Game console repair
    • Data recovery
    • Data backup
    • Hardware Installation
    • Tablet repair
    • Network Cabling
    • Virus and malware removal
    • Server support
  • Accessories and parts

  • More Services

    • laptop repairs
    • custom built pcs
    • gaming pcs
    • home visits

Customer reviews

Why you can trust these reviews

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4.9
132 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Repaired laptop screen
Customer Service
Quality
Value
It couldn't have been easier. One phone call, efficient and friendly response. In a few days I had my laptop back with a new shiny screen. They also removed an expired antivirus which they had spotted while working on the machine and checked out a question I had about my tablet at no extra cost. I believe the price charged was extremely fair and the good service was a bonus.
Customer in Dorset Posted on 14/08/2020 , work completed 14/08/2020
Laptop hard drive replacement
Customer Service
Quality
Value
My laptop suddenly died and I couldn’t power it up so I called Dave at 10.30am and within an hour I was in the repair centre and the hard drive failure was diagnosed. I also had some settings problems which were slowing down the power up process which Dave volunteered to sort out as well. Nothing was too much trouble and my laptop was back with me working with no loss of data by 4.30 in the afternoon. Brilliant service and saved my skin as I rely on my laptop as a self employed marketing professional. Highly recommended.
Customer in Dorset Posted on 09/03/2021 , work completed 09/03/2021
Re-installed windows and a new hard drive from my PC
Customer Service
Quality
Value
Good value for money. WIth regards to service, the initially said the job would take 3 days, but managed to get it done in 2 days. They stuck to their quote. As far as i'm concerned 10/10
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 24/05/2022
Amazing customer service
Customer Service
Quality
Value
I purchased my laptop from PCs made simple a few years ago and since then whenever I have a problem they will solve it, either by telephone or in the shop. Nothing is too much bother for them and they cater brilliantly with IT illiterates - like me. They are superb.
Jan, Dorset Posted on 22/02/2018 , work completed 22/02/2018
Excellent service
Customer Service
Quality
Value
Dave gave an excellent service. He solved the problem on my laptop, gave us useful advice and helped me to delete some of the problem programs. Very reasonable charge for his prompt & professional service. Would highly recommend.
Angela, Dorset Posted on 20/07/2017 , work completed 20/07/2017
Top professional advice
Customer Service
Quality
Value
I went into the shop, knowing what I needed at approx. 30%. I left the shop after over 2 hours feeling I had been treated respectfully and had great respect and advice and the equipment I needed for the job.
Kim, Dorset Posted on 14/04/2018 , work completed 14/04/2018
Excellent service
Customer Service
Quality
Value
I had a problem with my laptop which was fixed very quickly, while I waited. I was then given good, cost effective advice to stop the problem from re-occurring.
Gary, Dorset Posted on 31/08/2018 , work completed 31/08/2018
Fantastic customer service
Customer Service
Quality
Value
Fixed my PC with no charge and gave great advice. Would highly recommend. Knowledgeable and customer focussed.
Rachel, Dorset Posted on 06/10/2018 , work completed 06/10/2018
Epson printer repair
Customer Service
Quality
Value
Took my Epson printer in on the Saturday and was repaired on the Monday morning. Excellent, fast service, very helpful and a professional, friendly manner. Highly recommend.
Tina Jones Posted on 05/08/2019 , work completed 05/08/2019
Kodak Printer suddenly just wouldn't work Wi-Fi or USB cable connection
Customer Service
Quality
Value
Phoned and made appointment for home visit. Clifford arrived punctually and soon diagnosed the problem, the Kodak update app had been switched off ( from when this new computer was set up for me a year ago - ( NOT by PCs made simple but my previous IT guy. ) Clifford was friendly, polite, helpful and informative. He reinstalled the latest Kodak drivers and updates, cleaned the print heads etc after which it worked perfectly Wi-Fi. He gave me useful advice on the printer and because I always turn my hub off after I have finished using my laptop he gave the printer a permanent hub address so that there is instant link up between the devices. The bill was exactly as per the estimate. I would definitely use them again.
Customer in Dorset Posted on 14/12/2019 , work completed 10/12/2019