Endorsed by Which?

PCs Made Simple Ltd

4.9

132 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Oct 2019

About

Hi there! We’re PCs Made Simple, your guide and interpreter in the weird world of computers and cyber-space! We speak your language and will use it to discuss your computing needs. Welcome also fellow Geeks, we speak your language too and share your enthusiasm! Our aim is simply to provide you with the computing facilities or services you may require. All while explaining everything clearly, in plain English, and never trying to sell you something that you don’t want or need.

Building PCs is what we do best. Every PC we make is tailor made for you and will usually be cheaper (but still far better) than an “off-the-shelf” model designed to cater for everyone. And of course we are also here to look after your existing computer; whatever make, model, or operating system it is.

We started this business with a mission, to cut through all the gobbledygook and mystique surrounding computers and their use and to save people unnecessary costs.

That has never changed!

What we do

  • Computer Repairs

    • Laptop repair
    • PC Repairs
    • Apple Mac Repairs
    • Cloud based services
    • Game console repair
    • Data recovery
    • Data backup
    • Hardware Installation
    • Tablet repair
    • Network Cabling
    • Virus and malware removal
    • Server support
  • Accessories and parts

  • More Services

    • laptop repairs
    • custom built pcs
    • gaming pcs
    • home visits

Customer reviews

Why you can trust these reviews

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4.9
132 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Old Epson printer to new Epson printer
Customer Service
Quality
Value
Took my printer in to store as not printing seen straight away, Dave spent some time checking, but it did work, I purchased a brand Epson printer. Good professional service, in-person & on the phone, highly recommend well done thank you! I will return when my computer needs replacing.
John, Poole Posted on 25/08/2019 , work completed 23/08/2019
Patience of a saint!
Customer Service
Quality
Value
Clifford and Dave have been utterly invaluable. I had a PC Problem and they talked me through it over the phone... I was so impressed, I bought two new computers (Laptop and Desktop) from them. I am not at all computer literate but, even when I ask the most fundamental questions, they are both patient and helpful with no hint of patronising me! Initially dubious to leave a message on their answer machine - they have impressed me with the speed and enthusiasm with which they get back to me. Like - within the hour. They finish nearly every conversation with "All you have to do is give us a ring and we can help." I really feel they treat their customers as the reason they are in business - rather than an interruption to it! Highly recommended.
Customer in Dorset Posted on 09/01/2020 , work completed 04/01/2020
Replacement of Desktop Hard Drive
Customer Service
Quality
Value
PCs Made Simple Ltd replaced the hard drive on my desktop PC. The PC was dropped off at 9.00am and was immediately checked, in my presence, to confirm the issue, which essentially was the hard drive was nearing the end of it's life span. The options for replacement were clearly explained to me including price differences and comparison to what was currently in my PC. Also, that my PC was not Windows 11 compliant and that a new PC would be required before October 2025. The price of this option was also discussed. I decided for now to just replace the hard drive and, of the three options offered, I chose a Solid State 1 Terabyte drive. At 4.00pm on the same day my PC was ready for collection and upon arrival I was shown the PC booting up from it's "off" state. All files and software were successfully transferred and my PC is now operating perfectly. I would recommend this trader.
Customer in Dorset Posted on 05/03/2024 , work completed 04/03/2024
New Laptop and data transfer
Customer Service
Quality
Value
Required to update our "oldish" computer to take Windows 11. Decided to try PCs Made Simple in Parkstone and were very impressed with Dave's knowledge and the way he explained everything to us, as we are not very "computer friendly". We chose a new laptop, and Dave transferred all our data for us and helped us with some other queries we had as well. Overall, the experience was great - much better than we had thought it would be! Dave was very patient with us and answered all our questions regarding the new laptop. We would highly recommend this company and feel we had good value for money.
Customer in Bournemouth, Christchurch and Poole Posted on 22/06/2025 , work completed 09/06/2025
Quick fix
Customer Service
Quality
Value
My desktop computer developed a fault where all USB connections on the rear of the machine failed. I took the computer to PCs Made Simple. They looked at the M/C immediately and resolved the software problem. No fuss. No need to return and collect later. Efficient and friendly service.
Lawrence, Dorset Posted on 07/03/2016 , work completed 07/03/2016
Brilliant job
Customer Service
Quality
Value
Very happy.
Which? Trusted Traders Consumer Posted on 10/05/2016 , work completed 10/05/2016
Great job
Customer Service
Quality
Value
My computer would not fire up. Diagnosed problem immediately and quoted repair cost and timescale. Repaired by next day and within price estimate. Very helpful.
Roy, Dorset Posted on 11/01/2017 , work completed 11/01/2017
Very friendly educational service.
Customer Service
Quality
Value
Prompt feedback. Very helpful. Taught me some good tips. Easy service, quick and a brilliant job done.
Helen, Dorset Posted on 27/03/2017 , work completed 27/03/2017
Fantastic advice and service
Customer Service
Quality
Value
Slow running computer, expertly diagnosed problem and brilliant suggestion to resolve...which worked perfectly.
Brettski Posted on 03/04/2017 , work completed 03/04/2017
Excellent service
Customer Service
Quality
Value
Helpful and spoke in layman's terms to explain the problem and his solution. Good price.
Roger, Dorset Posted on 03/05/2017 , work completed 03/05/2017