PCs Made Simple Ltd

PCs Made Simple Ltd replaced the hard drive on my desktop PC. The PC was dropped off at 9.00am and was immediately checked, in my presence, to confirm the issue, which essentially was the hard drive was nearing the end of it's life span. The options for replacement were clearly explained to me including price differences and comparison to what was currently in my PC. Also, that my PC was not Windows 11 compliant and that a new PC would be required before October 2025. The price of this option was also discussed. I decided for now to just replace the hard drive and, of the three options offered, I chose a Solid State 1 Terabyte drive. At 4.00pm on the same day my PC was ready for collection and upon arrival I was shown the PC booting up from it's "off" state. All files and software were successfully transferred and my PC is now operating perfectly. I would recommend this trader.

I found this Company on the Which Trusted Trader. Dave, was patient and helped me choose laptop, ipad and printer to suit my needs and guided me to cost effective options. All my questions were answered however small. Data was transferred and a destruction certificate provided for my obsolete laptop. Delivery of everything was the next day and work was carried out with me present so I always felt that me and my data were safe and secure. I was contacted after completion to make sure that all was working as expected. If and when I need new items I will be returning to PC's Made Simple - the company delivers exactly what the name suggests.

Took my tower pc in due to a stuttering issue I was experiencing, spoke with Clifford upon arrival and he immediately began asking questions and narrowing down the issue on the spot. Clearly knew his stuff far better than I did and was very accommodating to my very chatty mother. Left it with him for a couple of days and he found and corrected the issue along with running several checks and diagnostics no other trader i have used in the past has had the thought to perform. Will certainly use their service again should any further issues arise.

Clifford is knowledgeable, helpful and efficient. He was focused on my needs and gave excellent advice. A great service, personal and local. Highly recommend.

Feared the worst after dropping my Lenovo on the kitchen floor, damaging the power switch and also causing a line of keys on the keyboard to work intermittently. Now have it working perfectly after repair and great aftercare service. Highly recommended.

Chose this company because of the reviews on this website. My laptop wouldn’t work on the Sunday and I needed to complete some important paperwork that needed to be posted on the Wednesday. I went to their shop on the Monday morning and explained what I needed. The gentleman I spoke to was brilliant and understood the urgency of the situation and guaranteed that my computer would be ready no later than Tuesday morning. He actually had it ready for me the same day but I was unable to pick it up until Tuesday. Cannot fault the service I received and will recommend this company to anyone and I if I have any problems in the future this is where I will be going.

Phoned them up about dead desktop. Dropped it off and they were confident of what the problem was gave me a min / max price. They were friendly and helpful. To my suprise they phoned later in the day job done. New hard drive, old one cloned, windows reinstalled. They returned my old hard drive. And the box and paperwork from new drive. Helps your confidence that job done was as described. Great work guys

Some months ago we took our old laptop there and it was checked with no charge made. When the time came to replace this item, we immediately went back there. There was no hard sell and we felt very fair advice was given about what was suitable for our needs, both for the laptop and a new printer, which we decided to replace at the same time. Both competitively priced. We were given a 48 hour time to collect our new fully operational laptop and printer. However, it was actually ready within 24 hours. All explanations were given with a cheerful smile, even when I probably sounded like an idiot with my queries! After sales service via the phone was also conducted cheerfully. Will be our "go to shop" for all things computers from now on. Would recommend 100%.

I visited PCs Made Simple after reading the reviews. My local computer shop had badly bodged my PC and external hard drive, so I needed to find someone who actually knew what they were doing. They were polite, cheery and explained things in a way that a numpty like me could understand. First class service and keen pricing. What more would you need?

My first time using PCs Made Simple and was very pleased with the excellent service. My problem was a failing PSU on my desktop PC which was diagnosed immediately and replaced within a few minutes while I waited. I will definitely use them again and also have no hesitation in recommending to others.

This is my new "go-to" place if anything goes wrong with my computers! Very professional service, no "upselling" and not treated like some idiot who knows nothing about computers (even when I didn't know how to turn it off properly!) Price was good for the work done and advice given for free!! Thoroughly, recommend PCS made Simple.

Up until yesterday I had a headache/problem with setting up a home data structure with its 5 Access Points. Clifford, the proprietor of the company, arrived on time and proceeded straight away to address my 'headache'. I was overly impressed with his setting up my Access Points. No scratching of his head but an air of confidence in his method's was soon realised.

I took in my laptop (which I need for work every weekday) because it was running extremely slowly. I teach online in Germany and my lessons were constantly being disturbed due to the screen freezing or programs not responding. The laptop is not even 18 months old, so I wanted to know what was wrong. From the start I was greeted in a friendly but professional manner. Tests were run on the spot and the diagnosis was 'the hard drive was already dying'. I thought I would have to buy a new computer, but PCs made Simple said they could clone the hard drive which would save all my programs and software and told me the price which was only a fraction of the cost of a new PC. This was done very quickly and at the advised cost. I also received numerous tips and answers to the many questions I had. I would thoroughly recommend this company to anyone wishing to purchase a new computer or repair an old one.

Our laptop broke when I only had 2 more days of days' of working from home. One phone call later and an appointment was made to look at it. Sadly the laptop was irreparable but help and guidance were given as to what we could do in terms of recovering the old hard drive and a new PC. We were pleased with the service given and the quick turnaround. Within a week we had gone from no laptop to a super quick desktop with all data transferred from the old hard drive. We would recommend this business to anyone looking to get a new computer as time is taken to ensure you get what matches your needs. No pushy sales technique just good customer service and product knowledge.

I Had an issue with my work laptop - it was unable to download windows update - despite trying to clean up my files myself the issue remained. I went to PC's made simple for help - they were really good. The gentleman talked me through which files were causing the problem and that my SSD drive was too small. He changed my SSD drive and transferred my data all in the same day! it was great as I use this for my work and the thought of being without it for days on end filled me with dread! I found the service to be of excellent quality and would definitely go back and recommend them. Prices very reasonable too :)

Great service, would definitely recommend. I had a very very slow laptop, so called and received advice about my slow computer, and whether it was worth repairing. Decided to repair and have a replacement hard drive, so took it in the very same day, and collected the next day when repairs were finished.

As soon as you walk into this shop you get a warm welcome from the staff. I have had a tower system computer made to my own specifications and software installed, and a laptop computer, both are working very well. In the four years I have lived in Poole I have popped into this shop with small and silly problems, but the staff just rattle a few keys and solve the problem. I would recommend PCs Made Simple to anyone who has a big problem with their computer and watch them make solving that problem simple.

I purchased a new PC and required all my data transferred over to the new PC plus setting up various accounts etc, they called the next day - work completed - do wish I had used them before ( I had so many problems last time I did this ).

My 3 year old Acer laptop died on me. I wanted to go to Curry's PC world, but a voice told me to contact Clifford at PC Made Simple. Clifford was honest in saying that its worth repairing and price would be a couple of hundreds. He installed a new hard drive and had to wait for days for laptop to catch on 3 years worth of updates. Finally I could have laptop back and Clifford charged less than £200. What a clever, trustworthy and honest man he is, he even gave me a detailed summary of what went wrong. Folks...head to PC Made Simple, I can guarantee you would not be scammed, both Clifford and Dave would do their utmost best to have your computer back to working order, without over charging you. Thank you Clifford, really appreciate your excellent repair job.

My laptop suddenly died and I couldn’t power it up so I called Dave at 10.30am and within an hour I was in the repair centre and the hard drive failure was diagnosed. I also had some settings problems which were slowing down the power up process which Dave volunteered to sort out as well. Nothing was too much trouble and my laptop was back with me working with no loss of data by 4.30 in the afternoon. Brilliant service and saved my skin as I rely on my laptop as a self employed marketing professional. Highly recommended.

I am brilliant at what I do. However, when it comes to tech - I am a complete dullard. This is why I always choose PC's Made Simple. Whether for tech support or soft/hardware purchases (sometimes simply for advice), I always start with these guys. Patient and incredibly knowledgeable - they never patronise or make me feel stupid! Are they the cheapest...? Probably not. But, when I have a problem, they have a face - a local premises. a direct telephone number, and will always respond. Don't get that down at the big chains. Highly recommended.

I've used PCs Made Simple made for many years and during lockdown my old Dell laptop finally gave up the ghost. I went to see them and decided to buy a Terra laptop from them. They transferred my old laptop over to the new one within a day and I am over the moon it. It's so much better than the Dell. The staff are always so happy, polite and helpful and I recommend PCs Made Simple to anyone and everyone. Five star service with a smile.

Had Laptop Hard drive replaced with SSD. Drive cloned and everything working again in about 4 hours. Pleasant service, happy customer!

It couldn't have been easier. One phone call, efficient and friendly response. In a few days I had my laptop back with a new shiny screen. They also removed an expired antivirus which they had spotted while working on the machine and checked out a question I had about my tablet at no extra cost. I believe the price charged was extremely fair and the good service was a bonus.

My laptop had been hacked and needed to be cleaned Phoned on the Tuesday and took my PC to the shop, explained that I'd been hacked. What was needed to clean my PC was clearly explained and I was told it would hopefully be done and ready to be collected the following afternoon, if not then on Thursday. i.e. no false promises just honesty! I got a call on Wednesday with a few queries and agreed a way forward - again clearly explained to me An hour later another call to say my PC was ready to be collected Collected, taken home and all's fine!

Did not know what I needed and Clifford answered all my questions and advised. Delivered within a week and easy to install and set up. Laptop with 2 screens and all the bits. Good for office and away with clients. Cheers

Having been a customer of PCs Made Simple for a number of years I knew, from good previous experience, that when my computer went wrong they were my first port of call. Dave sorted out the computer problem in the most helpful and efficient manner. The expertise and customer service is simply the best.

Clifford has been managing my laptop remotely for over 2 years when I initially purchased it from him. The standard of remote service I have received since then has been excellent every time. Even with the recent crisis my queries have been answered swiftly and with the usual expertise. This particular appointment I went on to ask other questions about Dropbox Pro, I am so not in touch with the IT world way out of my comfort zone. Not only was Clifford patient enough to talk me through the process of what I had set up and what I actually needed he saved me £550 per year !!! I have never had the ongoing honest knowledgeable patient support that I have now and would not hesitate to recommend PC's Made Simple to anyone.

First time call to this local business re a Wifi PC adapter for my desktop PC. An exhaustive search online typically lead me to reviews of (the most expensive) adapters, when all I needed was advice on which adapter would be compatible with my desktop PC. A quick call to Clifford of PC's made simple, and I was on my way to collect an adapter! Extremely knowledgeable, helpful and had a suitable adapter on the shelf to boot! Despite COVID-19 restrictions, Clifford had the store set up to observe social distancing. Highly recommended.

A prompt and efficient service, from initial visit to setup of the new machine. Pleasant, courteous and professional, clearly highly knowledgeable and honest, would recommend highly for both computer problems and provision of new equipment.

Top-notch service, top-notch individuals, top-notch kit. Not a lot more to say really. Highly recommended.

Recent problems with our Epson printer led us to find PCs Made Simple. The printer issue was solved within 15 minutes which was fantastic. During our conversation it was clear that we needed a new PC to keep us up to date with the latest technology. Both Clifford and Dave gave constructive and practical advice as to our needs without blinding us with jargon. An estimate for the new computer was received speedily and once given the go ahead the computer was built within a few days, and the data was transferred from our old computer very efficiently. All was completed within estimate and was exceedingly good value for money. Very impressive service which we can highly recommend.

I needed a new computer due to Microsoft no longer supporting Windows 7, and found the company's service very helpful and efficient. Also good value for money, as I did not need a high performance computer and was impressed by the price of their refurbished PCs.

Quick and efficient service soon got my computer up and running again. Would use this company for any more computer problems.

Clifford and Dave have been utterly invaluable. I had a PC Problem and they talked me through it over the phone... I was so impressed, I bought two new computers (Laptop and Desktop) from them. I am not at all computer literate but, even when I ask the most fundamental questions, they are both patient and helpful with no hint of patronising me! Initially dubious to leave a message on their answer machine - they have impressed me with the speed and enthusiasm with which they get back to me. Like - within the hour. They finish nearly every conversation with "All you have to do is give us a ring and we can help." I really feel they treat their customers as the reason they are in business - rather than an interruption to it! Highly recommended.

Phoned and made appointment for home visit. Clifford arrived punctually and soon diagnosed the problem, the Kodak update app had been switched off ( from when this new computer was set up for me a year ago - ( NOT by PCs made simple but my previous IT guy. ) Clifford was friendly, polite, helpful and informative. He reinstalled the latest Kodak drivers and updates, cleaned the print heads etc after which it worked perfectly Wi-Fi. He gave me useful advice on the printer and because I always turn my hub off after I have finished using my laptop he gave the printer a permanent hub address so that there is instant link up between the devices. The bill was exactly as per the estimate. I would definitely use them again.

I dropped my laptop which damaged the hinges and in turn stopped a fan from working. I took the laptop to a local computer repair shop (not PCs Made Simple) they said they would do a diagnostic test and to call two days later - which I did with no result. In the end it took them a week to tell me they could not get the parts to make the repair. After this I went to PCs Made Simple where Dave ask me to leave it with him and he would call. He did so the next day saying he had found a second hand laptop of the same make from which he could replace the damaged parts in mine. Later that day I had another call to my laptop was ready. Excellent, quick and friendly service, Thank you Pcs Made Simple.

Took my printer in to store as not printing seen straight away, Dave spent some time checking, but it did work, I purchased a brand Epson printer. Good professional service, in-person & on the phone, highly recommend well done thank you! I will return when my computer needs replacing.

This is definitely the place to go for laptop problems. Instant efficient service, very reasonable pricing and above all for me problem solved. My laptop had suddenly stopped internet access. I arrived with no appointment and Dave (sorry he did not give surname) soon found the issue and resolved it. I also had advice on one or two other points. Excellent service.

Took my Epson printer in on the Saturday and was repaired on the Monday morning. Excellent, fast service, very helpful and a professional, friendly manner. Highly recommend.

Highly recommended. Fast efficient service. At a very reasonable price. A beacon in a sea of poor competence and unjustified charging,

I was unsure as to replace my old and trusted but very slow PC. My husband persuaded me to talk to PCs made simple and I was reassured about the transition. All my old data was transferred and the computer was installed and explained. There was small technical problem that occurred over the next 2 days but Clifford came out very promptly and after referring to Terra the problem was resolved. the following week a minor problem occurred that I thought was our old keyboard. Dave at the shop lent me a keyboard so I could establish the problem which I did. Now all sorted and I just wish I had not been so loyal to my old PC. Any further problems I have I will not hesitate to return to PCs Made Simple. We hopefully will be asking them to come and look at our WiFi signal in the near future after a discussion whilst Clifford was installing the PC.

Slow running computer, expertly diagnosed problem and brilliant suggestion to resolve...which worked perfectly.

When my computer stopped talking to my monitor on a Saturday morning I looked in "The Poole Directory" for a computer repair company, I came across "PCs Made Simple Ltd" who are also recommended by "The Which Magazine". I gave them a phone call explaining the fault and they said we can have someone around to fix it at 11am on Monday. Someone was here on the dot of 11, and having to take the side off the tower unit and running a few tests had the computer up and running in twenty minuets. He also did a very good check for any files, programs or any other thing that was not wanted any more or could course a threat to the machine. I will be using this company again if I ever need them.

I can recommend PCs Made simple enough, I have been trying unsuccessfully to sort out my ongoing wireless internet problems for ages on and off, the last straw came when I spent 2 hours and got nowhere.... very frustrating, anyway Cliff arrived and sorted out the problem in half an hour, apparently the extended had been damaged by a power surge, but I hadn't realised. Cliff installed a new unit and it's all working perfectly now and my bill was very reasonable too.... they are also great at sorting apple mac issues!

I have used PCs Made Simple now to support two of my businesses as well as all the IT stuff in the home. They are my first port of call whenever I have an issue or the need for new software or hardware. The advice they offer is uncomplicated and honest with no hidden agendas to sell unneeded service plans or warranties (unlike many of their larger competitors). Their service is always swift and supported by ongoing communication so you know what to expect and when to expect it. Prices are very competitive and what's more... they are just really nice to deal with. On this occasion I needed a new laptop as my old one was grinding to a halt. They discussed my requirements, gave me options and provided a blindingly fast new laptop at a great price within 48 hours. This included their setting it up and removing all the unnecessary crappy software that these things come bundled with. Excellent service once again. I have no hesitation in recommending them to friends, family and clients alike. Thanks again PCs Made Simple.