Pears Home Improvements Ltd

I would highly recommend Pears Home Improvement to everyone, as the work carried out was of a very high standard and the installers were very professional. The door and windows are very good quality and reasonable price. They also bricked a door for us and put in a window.

The workmen were friendly, courteous and arrived on time. We are really pleased with the service that we have received from beginning to end. We would have no hesitation in recommending this firm to friends, family and neighbours. A job very well done.

We are very pleased we chose Pears Home Improvements as we received great customer service throughout the process. Our new windows and doors are perfect especially after they neatened up the gaps in the doorway that we thought we would have to do after the job was completed. Very professional and friendly.

Started off pretty well, good communication with sales team and received a letter specifying date for fitting on Monday and Tuesday of half term. Windows and doors ordered in August and arranged for fitting in October half term. Monday morning the door arrived but the fitter said "sorry no sign of your windows yet". I called the company and apparently the windows ordered several weeks previously had not arrived. The fitter was very nice and polite. The door was much lighter in colour than the sample, when I questioned this the fitter quickly removed any reference to colour so it was difficult to check if it was the correct door but I was expecting something darker. Tuesday, windows were supposed to be fitted, I called and still no sign of the windows. I was getting concerned as the next day I was having a new boiler being fitted and radiator moved under the new window. In the end the windows arrived Wednesday afternoon, the fitters arriving a day late held up plumber as he had to wait for them to finish. A few days later I noticed the front door was loose. I have contacted them several times over the last 4 weeks and still no response to my concerns or any sign of them coming to fix it, also still no sign of insurance/warranty paperwork. I would be very careful using these guys. Quick to take your money, poor supply organisation, crude fitting (no screw caps on door frame etc, no finishing) and no sign of any post fitting customer service.

Competitive quote. Friendly fitters. Pleased with all of the work. Happy with after service as a couple of bars fell off and they came back to put back on without any hassle. Would recommend.