Pemberton Plumbing, Heating & Electrical Services Ltd

Having had 2 different plumbers out to find the problem with my central heating. both said the boiler was fine and there must be a leak in the system. As it was no better after using sealant, I called Pemberton Plumbing. Craig identified the problem in the boiler. He was very efficient and professional. He also explained a lot about the boiler and gave me very good advice on saving money. I would definitely recommend him.

Excellent service from Patrick. Came to fit new shower, very polite, excellent job, no mess. Very thorough in making sure everything worked and I knew how to work it and advised on guarantee etc, done at exactly the time booked, on the day booked for the amount quoted. Will definitely use again and recommend.

Craig fitted my Worcester Bosch boiler and comes every year for its annual service He always explains what he is doing and gives tips on adjustments to make to get most heat from the radiators and save money on the bill. He has also fitted a new toilet and exchanged two radiators for me after some alterations. If I ever need a plumber he is the one I will call.

I rang for an appointment and was allocated a slot to suit in the same week. Craige was friendly, courteous and worked tidily as always. He explains what he was doing each step of the way and all the safety checks. Knowing the system is working well gives peace of mind. His assurance that if there is any problem at all he is only a phone call away gives added security. I’d recommend this service to anyone Thanks

Had a burst pipe from the outside tap and in the process of us sorting this we managed to damage the stop tap. Unfortunately I cannot remember his name, maybe Craig but i may be wrong. I really appreciated him coming out as plumbers are so busy this time of year. All sorted, thank you so much. Hopefully I won’t need you again but if I do I won’t hesitate to use you again.

I needed an outside tap replacing, the service was excellent, from the office and from both Patrick and Craig. I would definitely recommend and use again.

Thank you to Craige for fixing my boiler and restoring my heating. I would recommend this firm to everyone. Nothing is too much trouble for Craige and the other lads. Unlike many other firms they are honest, helpful and knowledgeable.

My boiler broke and needed a new one I called Pemberton heating and Craige called to fit a new one a Worcester Bosch he done a great job for me at a fair price they were very clean and covered everything up and explained everything to me I would recommend Craige any time

This is the third time I have used Pemberton plumbing. The first two times Craig did the work fitting our boiler and then fixing an issue with our toilet. Very knowledgeable, helpful and reliable. This time I have been overseeing the development of a house for my son, so contacted Pemberton plumbing again. This time Craig allocated Patrick to do our work and I'm delighted to say it was just the same, excellent from start to finish. Patrick fitted a full gas central heating system including a Worcester Bosch boiler. Nothing was too much trouble, he even came back out to remove one of the radiators to make painting easier. Always on time and when he was running late one day phoned to let me know. Wouldn't hesitate to recommend Pemberton plumbing. Honest, reliable and well priced. Thanks again Patrick for all your hard work.

Craig was easy to contact and helpful on the 'phone. He was later than he originally indicated but did contact me to explain the delay. He was obviously very knowledgeable about his subject and went to some lengths to explain what he was doing. The cost was a little less than I expected.

I was referred from Worcester Bosch website to use Pemberton Plumbing Heating and Electrical for my boiler service. They were accredited Worcester installers and local to me. Craige and Patrick arrived on time, did the job professionally, without fuss or mess and left the job area spotless. Excellent service like they provided is a thing which, unfortunately, these days is a rare commodity. My heating/plumbing and electrical needs in the future are now sorted, thanks to Craige and Patrick.

We recently moved house and I decided I would have the boiler serviced for peace of mind coming up to winter. I have used Craige at my previous property to install and service my gas boiler and now wouldn't use anyone else. The service was completed and Craige explained a few issues he had found and the reasons they need fixing and has arranged to give me a quote to remedy things and will arrange a time for next week. He also explained in detail how to use the system and controls to the best advantage. Craige is extremely easy to deal with, has great communication skills and always explains everything in an easy to understand way. I fully trust and recommend him.

I called Craige to check my daughter's central heating as it would not turn off. The house was 32 degrees and truly unbearable. Craige / Patrick arrived within 15 minutes! Firstly offering to remove their shoes which is rare these days. He looked at the complicated heating system, complete with hot water cylinder and disabled the remote underfloor heating control Nest system as this was overriding the Heating control panel for the entire house. Brilliant customer service and friendly and empathetic towards situations. Would highly recommend and use it again, whether it's for a new boiler, servicing or other plumbing work required. Can't thank them enough.

Very knowledgeable technical and safety advice. Competitive quote. Prompt and efficient new boiler installation. Clean, tidy, respectful engineers. Full safety checks. Clear explanation of how to operate new system in a cost effective eco friendly way. One small problem (not of their making) returned and fixed within one day. Will undoubtedly use again in the future. Highly recommended.

Had Craig and Patrick fit a new boiler to our home. What a superb job they did. They covered carpets and worked very efficiently and cleaned up after the job was completed. They were very pleasant to speak to. On completion Craig spent time with us explaining how the control system worked and made sure we understood before he left. He also registered the system for us. Would recommend Pemberton plumbing and electrical to friends and family.

Craig and Patrick have fitted a new kitchen sink and a has job in the last two weeks and can't praise them high eneough. Not only a great job but all rubbish removed. Second time we have used them and can't raise them high enough.

Really good person. Helped fix my radiators. Excellent communication skills. Made sure I was happy with everything. Very good working lad. Would definitely recommend.

Carried out repair of the boiler at the agreed price. Very friendly and informative. Explained at length about workings of boiler and how to keep it at its best economical level.

I was referred from the Worcester Bosch website to use this company to carry out my annual boiler service, because it is an accredited installer/repairer and it was local to me. Rang Craig and booked the appointment. The job was completed to my total satisfaction. It was done thoroughly, professionally and all my questions were answered fully with brilliant knowledge. Everything was left neat and tidy and nothing was too much trouble. A first class job in every respect, needless to say, when it comes to Heating, Plumbing or Electrical, it'll only be Craig that I'll be ringing. Great job. !!

Craige serviced the boiler that he fitted 2 years ago. He came as arranged, on time and came back to fit a washer to the magnet today. I have always found Craige to be a great worker, very knowledgeable and professional with excellent customer service skills. Highly recommend his company.

Craig and Patrick fitted a new boiler for me after mine broke and left me with no water or heating for 7 days and a lot of stress! They attended in quick time to survey and fit after I contacted them, they were considerate, friendly, helpful and communicated everything to me very well. I ended up with better heating than I had ever had so was very pleased! I would recommend to anyone their local friendly quick service. Thanks again for doing this for me, see you next year for a service!

Serviced the heating boiler and also checked other existing has appliances. Found a fault with the gas fire and capped the gas supply. All as part of the cost of the service. Supplied and fitted a new room thermostat. Friendly and efficient service they are a pleasure to deal with. So satisfied we have booked next year's service.

We cannot thank Craige enough for doing such a great job. We had been let down by another Gas Engineer and Craige helped us in a real emergency. He was punctual and so polite and helpful. He explained the most cost effective way of looking after our boiler. We shall definitely be using Pemberton Plumbing from now on. We have also recommended him to our family and friends. They are a great company and provide an exceptional service.

First time I have used Pemberton plumbing saw it on which site nothing else to say only brilliant knew what they were doing answered my questions to my satisfaction they took time to explain things to me nothing to much trouble already booked next year's service so happy with them Kath from Burscough lancs.

Had a boiler service and 2 radiators looked at and fixed. Great service and lovely guys. Very helpful and explained everything so you can understand. Defo recommend

This is the 2nd time I have used the team and I'm really happy with how efficient friendly and reliable they are a very happy customer that will be back again.

Had our routine boiler service today, with some additional work of thermostats being fitted to our radiators. Always a professional service from Craige who is also very helpful with any questions. Would highly recommend Pemberton plumbing & heating services for all your plumbing and boiler issues.

Craig attended and completed a service on my boiler which he installed 12 months ago. The boiler has performed faultlessly. The service was completed quickly and the area around the boiler was left clean. Whilst conducting the service Craig spotted that my flue support bracket had been disrupted by a firm who had fitted plastic fascia board since the boiler was fitted. Craig gave safety advice and arranged to return quickly to replace the part. As promised, he returned as arranged and my boiler is now safe. Can’t fault the service provided.

Needed boiler replacement after breakdown. Craig came for survey, discussed option and gave really competitive quote. Once accepted, gave quick dates for work, worked late day 2 to ensure we weren't without heating and hot water over weekend. Came back day 3 with Cameron and they both worked flat out to finish by the end of the day. The work was a non-like for like replacement so needed major work. Craig and Cameron were great. Professional, polite, knowledgeable and efficient. They made a difficult job for us as trouble-free as possible. Would thoroughly recommend them. Will be employing Pemberton Heating for all my plumbing and GCH needs in future.

Very satisfied with installation of the boiler. Polite,considerate, lads left everything as they found it. Would highly recommend them.

Craige and Cameron came to service the boiler they installed last year. Service completed, checked all gas appliances for safety and checked smoke alarms. I witnessed Craige teaching Cameron how to check the cooker. He explained everything extremely well and asked questions to ensure understanding. He also took time to explain to me how to save money by using the controls more efficiently. I have no hesitation in recommending this company as I find customer service, professionalism and knowledge 2nd to none. Very hard working and keep customer informed.

Had boiler serviced today,good clean worker and checked everything thoroughly and gave advice on things.Nice man will definitely use this company in future.

Just like to say how please I am with the work and efficiency of the company. They did great job installing my new boiler.

Craig and Cameron were excellent workers, took great care with the installation, put protective covers down on the carpets and were pleasant and polite. Would heartily recommend them. They fitted the new boiler within a day and even came back a few days later to improve the floor boards where the pipework went. Craig explained everything in great detail beforehand and he impressed us with his knowledge.

Craig came out to discuss the various boilers I was considering. He was extremely knowledgeable and I booked him in to fit a new Worcester Bosch boiler the following week. He and Cameron turned up on time, explained everything they were doing and why. Excellent quality of work and finished it the same day. I noticed a slight leak on my washing machine next day which they had moved to gain access to the boiler cupboard. I phoned Craig and he was out within 20 minutes to fix it, so excellent aftercare too. Would certainly use them again and will certainly recommend them to friends. House is so much warmer than it was with the old boiler which was breaking down regularly, so very happy.

Quoted promptly for fitting a replacement boiler. Once I accepted the quote a convenient date was arranged for the work to be carried out. I found the price to be very competitive. Telephoned to notify ETA and kept me informed during the work. Worked non stop and hid pipes where possible. Explained working of new boiler and thermostat. Customer service is excellent, not happy until customer is happy and goes above and beyond. Would definitely use against.

Boiler serviced and all problems solved - fantastic ! Sorted everything without any fuss in quick time.

Cant thank these guys enough they went out there way to ensure the installation of the pipes were hidden as this was quite difficult in our home due to hardwood flooring.

Worcester combi boiler fitted by Mike, also removed multipoint water heater. Job completed to excellent standard all round. Very efficient, informative, and cheerful during works, even did extra jobs. Couldn't have asked for any more. Recommend 100%

Just a regular annual boiler service and Gas Safety check but Mike impressed with his extensive knowledge and experience. He arrived ontime and completed the job efficiently and tidily. Would certainly recommend this firm. Pricing also very reasonable for the quality of work.