Peter Brown Plumbing & Heating Contractors

This is an old house c 1934 and the installation of a new boiler was very much essential. The installer planned the work meticulously and despite the difficulties carried out the installation to perfection. I have used the Company for many years and would recommend them highly

Recently had bathroom and WC modernised and job was first class. The various trades were expertly co-ordinated, all the lads were great and worked to a really high standard. We’re really pleased with the finish and how the project was managed throughout. We would highly recommend Peter and his team to anyone needing similar services.

I have used Peter Brown Plumbers before to service the original (25+ year old) water tank. I decided to replace it when one of the elements burnt out just as I was due to leave the country for a few weeks. Peter was very helpful and managed to organise its replacement over the phone/via email. Originally it was due to be replaced on the 28th May, but I suspect due to the awkward email trail (on my part, being in entirely the wrong timezone) I was told when I got back that it wouldn't be for another week, which was a bit annoying, but I could live with it. Apart from that, the service has been excellent, the installer was prompt and courteous and installed it in less time that expected. He cleaned up and took away all the waste/old tank, and so far there have been no problems with it. He's also left me with much more storage space in my tank cupboard, as he moved the (smaller) new one to the side upon request. Overall very good service, I will use them again for servicing.

Had a new boiler installed. Alan arrived on time, professional , polite and tidied up after. He managed to finished in 1 day, rather than the 2 days stated. He stay late to finish the job. Very happy with service. I would use again and definitely recommend.

Called Peter Brown, Harrow at lunch time and within the hour Alan came to fix the boiler that I was considering replacing, but he had it up a running in no time. Would not hesitate to recommend and will use them again for any plumbing needs. Very helpful, honest and efficient. Absolute professionals!

I needed a boiler replacing urgently as the previous one was beyond repair. Peter came out to inspect my broken boiler and was able to carry out the replacement within a few days, just in time for Christmas which was an absolute lifesaver! The work was carried out efficiently and to a very high standard. Really impressed with the communication throughout the job. The new boiler is working really well and I would highly recommend this company to anyone!

Peter had told me previously that an upgrade in gas pipe diameter might be necessary for the new boiler as it required an increase in gas pressure, so this was a concern. Alan Derbyshire, the engineer sent by Peter, arrived on Monday May 22nd. He was on time (8 am) and was very friendly with good communication skills right from the start. The first day involved removing the old boiler and the start of the installation of the new boiler including connection of the water pipes. On the following day the new boiler was connected to the gas pipe. Luckily, the gas pressure supplied by the existing pipework was on the minimum level required, but Alan decided to contact the National Grid (formerly Transco) to request an engineer to increase the pressure at the gas meter. Soon afterwards a National Grid engineer arrived and was able to increase the gas pressure to a higher value. The installation was completed and Alan left after showing me how to use the Comfort+ II RF control unit, a wireless device which communicates with the boiler. During the afternoon the control unit malfunctioned, so I called Peter who arranged for Alan to return the following morning. I also phoned Worcester Bosch and determined the control unit had become unpaired. On Wednesday morning, Alan spoke with Worcester Bosch who guided him through the pairing process. This didn't work as the unit was deemed defective. Subsequently WB sent an engineer with a new unit. I recommend Alan to do your work.

Excellent service by a truly delightful engineer who was very knowledgable and tool great pains to explain to my wife and me the operation of the system that was new to us. Would definitely recommend Peter Brown to all

This company in Harrow was a revelation. Peter arrived as arranged to give us a quotation to replace the boiler in our restaurant, and duly a detailed breakdown of what was required. After a short delay before commencement, the work was duly completed, and we were kept fully informed throughout as to what was happening. I would commend their professional and tidy workmanship. Brian and Cat, Cooper Thai Restaurant.

AD (his initials on my bill- unfortunately I did not take his full name) came today to fix a pipe that had leaked under my shower. I was so impressed, he immediately worked out the best and easiest way to find the leak and within a short time had removed tiles and fixed it. All the time he informed me as to what he was doing, took time to explain how the pipes connected and to advise on the possible future ramifications due to the amount of water that had escaped and how I could minimise the impact. He left the area very neat and tidy and ensured he had checked all the pipes before leaving. He was a great ambassador for the company and I would really recommend them for their professionalism, competency and customer service.