Phoenix Heating Limited

We had lots of work done on our house last year and met lots of trades people. Kieran and his team were some of the best we worked with. They installed a new boiler for us in a new location, a new water tank and replaced some pipework and radiator valves. The installation/pipework is very neat and they even painted the small bit of exposed pipework white to match the utility room wall. We are very pleased with the work they did and would definitely highly recommend Kieran and his team.

We picked Phoenix Heating and 2 other companies from Which-Local to quote to replace our 35 year old boiler. We chose Kieran of Phoenix because we felt he could best handle our changing requirements and uncertainties. We were also keen to still have a hot water cylinder. Kieran patiently guided us through the options (visiting twice) and we now feel we have the best system for us; new boiler, new hot water cylinder and 5 out of 7 outdated radiators replaced - one being repositioned. We had originally thought we'd change only 2 radiators, but decided after the work started to change 3 more and Kieran took it all in his stride. We also had to have a couple of under-window sections replastered before the new radiators could be fixed and Kieran worked round that delay. His standard of work and materials used were of the highest quality and he talked us through things as he went along. We were extremely impressed with Kieran - his efficiency, initiative, flexibility and courtesy. The additional work we asked for was very reasonably priced. After the installation, he made a courtesy visit to check everything was functioning well. Dealing with him and his assistant was a pleasure, and we would recommend Phoenix to anyone.

We wanted to replace our 23 year old boiler under the Boiler Scrappage Scheme and read the reviews of Phoenix Heating in WHICH? LOCAL. We were impressed by the advice and, in due course, the work provided by Keiran and his two colleagues. They arrived on the promised date and worked efficiently, requiring only copious amounts of tea and coffee to keep them going! We have no hesitation in recommending their services.

When I recently decided to replace my combination boiler, I approached Phoenix in view of the favourable comments on this site. After telephone discussions and a subsequent preliminary visit from Kieran, I asked Phoenix to install the new boiler. They certainly lived up to expectations ? the team arrived on schedule, the boiler was installed efficiently and professionally and the site was left cleaner and tidier than when they arrived! The boiler carries a 5-year warranty on parts and labour. When in due course I have my bathroom facilities upgraded, I?ll certainly employ Phoenix - if they aren?t immediately available, I?ll wait until they are!

Without a doubt Phoenix Heating deliver the highest standards of quality workmanship in their field. We have employed Phoenix Heating to carry out works for us on several projects.We have found them to be extremely professional and helpful and always keep us fully informed at each stage of the works. Over the years we have employed other heating and plumbing specialists but none of them have reached the standards of Phoenix Heating. Their works is excellent and prices fair.

The boiler providing hot water to our en suite bathroom and the radiators in the bathroom as well as the dressing room failed. We contacted a local heating/boiler company who immediately advised that the boiler was flooded and had destroyed all the mechanism and needed a complete replacement. We called Homeserve under our insurance policy and a heating contractor came and advised that he could not proceed with the work as it was beyond repair and, therefore, not covered by our Homeserve policy. We contacted Worcester Bosch who also visited and they inspected the boiler and confirmed that it was a write off and needed replacement. Since we were not happy with the quotations provided by the first local engineer we referred to Which Local and contacted Phoenix Heating, having read the favourable reviews. We contacted Keiron Bradley, the owner who, despite being in the middle of a contract, found time to visit us to inspect the boiler. From the outset we found Keiron to be a conscientious, warm personality who oozed knowledge and honesty and we felt immediately that he was the person we wanted to employ. He explained all the alternatives open to us and provided quotations within 48 hours for each alternative. His quotations were substantially lower than those provided by the previous company and we felt that he had our total interests at heart. He carried out the contract we chose and was efficient and ensured that our boiler site was clean and left no mess whatsoever. His installation is now up and running perfectly and it was an absolute pleasure dealing with such a fine gentlemen. We would have no hesitation in recommending him for all work regarding boilers, plumbing and allied matters.

This courteous and resourceful heating engineer saved our mechanically sound but electronically noisily ailing old boiler, for which vital spares are no longer available, from a very costly demise. It was ingeniously done with a minimum of fuss and at an entirely reasonable price. He has also done other good work for us. I would warmly recommend this company at any time.