Phoenix Heating Limited

After a central heating pump destroyed itself following incorrect installation by another company, Kieran from Phoenix responded to my phone message quickly and offered to come around on a Sunday morning to carry out a free inspection and quote. After this, we agreed on a future date for the work to be done, also a weekend as my wife and I are both teachers and could not come home in the middle of the day. When the day arrived, Kieran and Jon both arrived on time, replaced the pump and fixed all problems left by the previous installer. All work was completed quickly without fuss, and they were happy to explain what they were doing and why; it was clear that they weren't trying to rip me off. I will not hesitate to use Phoenix again.

"A year ago I had some niggling problems with my central heating PH came and fixed everything, really happy.

Replaced a gas pipe with a larger one also a replaced a water pipe which was extremely difficult

I had a fault on my boiler. I had no hot water or heating but as soon as I called Mike he responded immediately via text. With a few hours he arrived. He was so polite and friendly as if we knew him for years. He worked on our boiler for several hours and was unsure of the fault after several attempts of changing various parts, so he rang themanufactures. He very kindly recommended that they do a site visit as the cost was less if they visited and would change multiple parts if needed rather than Mike charging a hourly rate and having to wait for the part from the manufactures. Not many companies would do that. I paid him for his time which was a token gesture as he wasn't going to charge me. He kept in touch to check the manufacture had visited and that the boiler was working. I booked him a week later for a service on my boiler and also our gas fire. I can not recommend him enough so genuine and honest.

I had absolutely no problems with Kieran, a stellar tradesmen with a fantastic worth ethic and business.

Boiler started making crunching noises when starting up, until it would no longer start. Phoenix Services several visits to identify the cause, contacting the manufacturer for the latest advice, and ordering replacement parts for us at a very competitive price

Punctual, reliable, never let you down. Kieran was a breath of fresh air in comparison to some other traders I used. Kieran's after service is fantastic. It is impossible to fault Kieran's work - absolutely faultless.