Endorsed by Which?

Phoenix Heating Limited

5.0

58 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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About

I started in the heating industry when I finished school in 1999. After completing my apprenticeship I continued to work for a company to gain enough experience until I set up Phoenix Heating Ltd in 2007. I aim to deliver high quality workmanship using the best materials. I specialize in boiler installation, servicing,breakdowns, un-vented hot water cylinders, water softeners and plumbing. Please feel free to contact me for a quote.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Gas emergencies
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps

Customer reviews

Why you can trust these reviews

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5.0
58 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Which? Local Review
Customer Service
Quality
Value
After a central heating pump destroyed itself following incorrect installation by another company, Kieran from Phoenix responded to my phone message quickly and offered to come around on a Sunday morning to carry out a free inspection and quote. After this, we agreed on a future date for the work to be done, also a weekend as my wife and I are both teachers and could not come home in the middle of the day. When the day arrived, Kieran and Jon both arrived on time, replaced the pump and fixed all problems left by the previous installer. All work was completed quickly without fuss, and they were happy to explain what they were doing and why; it was clear that they weren't trying to rip me off. I will not hesitate to use Phoenix again.
Which? Member, 94251 Posted on 30/05/2018 , work completed 30/05/2018
Which? Local Review
Customer Service
Quality
Value
"A year ago I had some niggling problems with my central heating PH came and fixed everything, really happy.
Which? Member, 151408 Posted on 30/05/2018 , work completed 30/05/2018
Top quality boiler replacement and susbsequent servicing
Customer Service
Quality
Value
Kieran did a brilliant job replacing an aged boiler with a new one. It was a difficult and complicated installation due to the location and access problems, but Kieran overcame all the obstacles quickly, creatively and above all, neatly. As retired engineer myself, I recognise and appreciate Kieran's excellent plumbing and attention to detail. He is a friendly and considerate worker, his charges are very reasonable, and all his work is accurate, neat and tidy. Subsequent boiler services have been thorough and excellent in every way. He takes pride in sourcing only the best made and most reliable boilers and heating system components. I have recommended him to family members and friends, and all of them have rated his work as highly as I do.
Colvin Posted on 17/05/2018 , work completed 17/05/2018
Excellent work
Customer Service
Quality
Value
Replaced a gas pipe with a larger one also a replaced a water pipe which was extremely difficult
Which? Trusted Traders Consumer Posted on 03/04/2018 , work completed 03/04/2018
Yes
Customer Service
Quality
Value
I had a fault on my boiler. I had no hot water or heating but as soon as I called Mike he responded immediately via text. With a few hours he arrived. He was so polite and friendly as if we knew him for years. He worked on our boiler for several hours and was unsure of the fault after several attempts of changing various parts, so he rang themanufactures. He very kindly recommended that they do a site visit as the cost was less if they visited and would change multiple parts if needed rather than Mike charging a hourly rate and having to wait for the part from the manufactures. Not many companies would do that. I paid him for his time which was a token gesture as he wasn't going to charge me. He kept in touch to check the manufacture had visited and that the boiler was working. I booked him a week later for a service on my boiler and also our gas fire. I can not recommend him enough so genuine and honest.
Which? Trusted Traders Consumer Posted on 02/04/2018 , work completed 02/04/2018
Good Bloke
Customer Service
Quality
Value
I had absolutely no problems with Kieran, a stellar tradesmen with a fantastic worth ethic and business.
Which? Trusted Traders Consumer Posted on 18/01/2018 , work completed 18/01/2018
Persistence in solving tricky boiler fault
Customer Service
Quality
Value
Boiler started making crunching noises when starting up, until it would no longer start. Phoenix Services several visits to identify the cause, contacting the manufacturer for the latest advice, and ordering replacement parts for us at a very competitive price
Which? Trusted Traders Consumer Posted on 12/11/2017 , work completed 12/11/2017
Exemplary Standard
Customer Service
Quality
Value
Punctual, reliable, never let you down. Kieran was a breath of fresh air in comparison to some other traders I used. Kieran's after service is fantastic. It is impossible to fault Kieran's work - absolutely faultless.
Which? Trusted Traders Consumer Posted on 04/01/2017 , work completed 04/01/2017