Pinnacle Roofing (Sussex) Limited

Ian at Pinnacle identified the source of the of ingress damp on the roof and chimney stacks and did everything available to repair it. I would recommend this company very highly indeed. Ian keeps records of all the work done in the past, is extremely dependable and efficient and always does what he promises to do in the framework given. Every job he has done for us has been excellent and, importantly with roofs, only diagnoses the problem when he has the evidence. He will never rely on guess work despite his wide experience. Communication is also fully reliable and he is always courteous. He left the scaffolding up beyond the completion so he can check that the work he did was effective.

Ian was considerate and thorough when assessing the work which needed to be done. The repairs were undertaken in a timely manner given the limitations of the weather. All work people who attended were polite and efficient. I was provided with a wide range of photos to illustrate the work undertaken and from these I can see that the standard of work is excellent. I would certainly recommend Ian and Pinnacle Roofing.

Ian, Luke and Milan have done a first class job on this very substantial project - totally replacing the original roof on the whole property, including the installation of Celotex insulation, quite a lot of leadwork etc. - as well as dealing with complicated dormer structures and so forth. We have used Ian before to deal with minor repairs (....holding off the inevitable conclusion that roofs don't last many centuries!), and - as usual - the service was excellent. A competitive quote, a friendly and polite service from all the team and - well beyond the call of duty - excellent communication with all our neighbours likely to be inconvenienced or concerned by the work. They are highly recommended. Many thanks Pinnacle!!

Ian did a fantastic job on roof repairs needed to our firewalls and chimney. He was exceptionally responsive and communicative. The work was carried out efficiently and the team were very considerate in the house. Would highly recommend.

Ian was great from start to finish. We needed repairs to the roof and firewall of the rear addition on our Victorian terrace, Ian explained thoroughly what was needed and the quote was very reasonable. His knowledge and experience is second to none and the whole experience was smooth with excellent communication and friendliness. We were kept updated on progress, the work was done efficiently and to an exceptional standard that gave total confidence that the job had been carried out with exemplary thoroughness and attention to detail. When you need roofing work/repairs, call Pinnacle, highly recommended.

Ian and his team have been know to me as a private property owner in brighton for over 15 years. He patched our original 1897 slate roof for several years. Managed a first class job in replacing the whole roof 3 years ago. The new roof has been very good and looks super professional. And works! Due to new problems caused by another chimney cracking. Ian was very flexible to wait till we had full scaffold up again to repaint building. He then very quickly came with his team to do and excellent job at the additional works. Ian is straight talking, very good to explain to a level I can understand and very thorough in his work. Always quick to respond. Can’t recommend him highly enough 🌟🙏

We first used Ian and his team in Summer 2023 when we first purchased our property in a conservation area in Hove. We knew that the roof was in a bad state of repair but didn’t want to go to the expense of a full replacement immediately after all the costs of moving house. At that time, Ian did a great job of ensuring the roof was watertight and adequately repaired to see us through our first couple of winters. At the start of this year, after our second winter in the house, which was extremely cold (!), we decided we needed to ask Ian to prepare a quote for the full renovation of the roof including retiling, thorough insulation and two new velux windows. The work took place in June and July of this year. All Ian’s communication prior to starting the work was timely and well organised, including arrangement of the erection of the scaffolding and the delivery of the skip and all necessary materials. Not only are Ian and his team are a pleasure to have around, they are hard-working, conscientious, polite and respectful. Their work is impeccable and the site was left spotless. We can’t wait to see what a difference our new roof makes this coming winter. I continue to recommend Ian and his company to local friends and neighbours.

I cannot fault Pinnacle. The workmanship is first class, the communication is great, the site was kept safe and tidy throughout the job. It is refreshing to experience a contractor like this.

I met Ian on an extension I was building for his brother. Ian and his son Luke did the tiling on the new hipped roof and were an absolute pleasure to work with and have on site; so much so I decided to use them on my next project which was a large loft conversion, and I was not disappointed. His knowledge of his trade is second to none and craftsmanship is 10/10. Ian’s a great communicator and they made and absolutely beautiful job of the large slate hung dormers and I couldn’t be happier. I will definitely be using them on all future projects!

Ian and his associated workers have just completely re-roofed our 1930s bungalow including replacing Facia's/Soffits & Guttering. A full quote was provided prior to the work and additional costs uncovered during the work were clearly explained prior to being undertaken. The work was carried out efficiently and to time and Ian provided daily progress reports in person at the end of each day. We would certainly use Pinnacle again.

We experienced Storm damage that exposed the roof and needed repairing urgently. I spoke with Ian, who was very efficient, provided a competitive quote, organised the scaffolding, and repaired the roof within a short time frame. Ian communicated throughout the process and the job was completed with high standard of quality. I would certainly recommend Pinnacle Roofing. They are experienced, professional, competitive, and communicate well.

We recently had Ian and Luke from Pinnacle Roofing part reroof the slate roof on our Georgian home, and we couldn't be more pleased with their work. From start to finish, they were professional, communicative, and true to their word. Their quote was competitive, but what truly stood out was the quality of their workmanship—it was absolutely first-class. They were meticulous, and efficient, and left everything neat and tidy. It's refreshing to work with tradespeople who take such pride in their craft and deliver exactly as promised. We wouldn’t hesitate to recommend Pinnacle Roofing and will certainly consider them for any future roofing work. A job well done—thank you, Ian and Luke!

Ian quickly responded to my enquiry and gave a thorough explanation of the issue on my roof and the work that was necessary to repair it. The roof was leaking and so Ian attended the job within a couple of days. He was knowledgeable, professional and transparent in how he quoted and the work he completed was to the highest standard and at a fair price. He kept me informed throughout the job and took photographs of the work he did.

Always a pleasure to have Ian and his team carrying out roof work. We have a Victorian/Edwardian roof so want someone who knows about such roofs and how to take care of them for future generations. He’s always very honest and lovely to deal with. Highly recommend.

Woke up one morning after heavy rain with water coming through ceiling Ian was quick to respond and carry out temporary repairs but it was clear that the roof which is nearly 100 years old would need replacing. As soon as the weather allowed Ian and his team got organised and worked safely and efficiently with minimal disruption to our lives. The work was professionally carried out and we were kept informed of daily progress and plans for following day. We’re very pleased with the finished product. The team were always polite and helpful they are a credit to the company and I would happily recommend them to anyone needing roof work.

Pinnacle repaired a nasty hole and the flashing by chimney. Lovely tidy and efficient job, very professional and friendly. Highly recommended

Pinnacle replaced the whole roof on our detached house. They scheduled the work to avoid some bad weather and once they started they were really efficient and ensured that any parts of the roof being worked on were waterproofed before they left. They worked their way round the roof in a really efficient way and replaced sections of it at a time. They arranged scaffolding, skips & specialist equipment at specific times during the 8 day job and even resourced up when they needed an extra person on busy days. They even added some insulation in our loft while it was exposed and hoovered the loft to remove tile debris. Overall we were really pleased with how efficient, tidy, respectful and friendly they were. Great job.

Ian has done a great job replacing the roof to our front bay and the vertical tiling below it. He's a highly personable chap - as are the rest of his team - and will see his way round to sorting any challenge. In our case this involved working with the team pointing our property and arranging changes to the scaffolding to be able to do the work. As well as the tiling, the project involved quite a lot of lead work and this too was first class. Ian will be our first port of call for any future roofing work and I have no hesitation in recommending his services.

Once again Ian has come to my rescue with his timely, friendly and entirely trustworthy service. After roofing problems were uncovered on a survey commissioned by prospective buyers Ian organised scaffolders and was up on the roof of my five storey building within a week or so. Fixing tiles, lead capping the firewalls and sorting out the ridge tiles. Brilliant! I highly recommend his services - do not hestate to call him.

Pinnacle roofing was recommended to me from a family member and I’m so glad they were. We lost part of our roof after the storm this year and Ian came to our rescue. The roof looks better than it ever has and has been future proofed by Ian and the team. It now looks amazing and I sleep well with complete satisfaction and trust in the workmanship. We were given a quote and Ian came in under budget too. He turned up when promised, was super clean and respectful to my neighbours too. If anyone wants a lesson in how to be a good tradesman speak to Ian. I couldn’t be happier and will forever be grateful and will recommend him to anyone asking for a quality roofer who wants their job done right first time and on time.

I called Ian to advise on a problem in the front slope of my slated roof which was letting water in above the first-floor windows. He identified and explained the problem and the proposed solution to me in clear and understandabe terms, recommending less radical, and thus considerably less expensive, work than had previously been recommended by another contractor, providing what I considered to be a fair and competitive quote. When the initial timing of the work was necessarily delayed because of storm Eunice, Ian kept me fully up to date with his plans and the delay was kept to a minimum. Ian and his team started work the day after the scaffolding was erected, stripping the front section of the roof slope, replacing felt, battens and lead valleys and replacing the tiles. The work was completed to the expected timetable, unintrusively and with the minimum of disruption, with the site left scrupulously tidy at the end of each day. Throughout the job Ian was courteous, friendly and communicative, explaining clearly what he was doing as he went along, and taking trouble to source matching replacement tiles so that the final repair is barely noticeable externally. His experience and knowledge of his subject is very obvious and it is clear that he takes great pride and pleasure in doing a good job. Ian, his some Luke and their colleague were a pleasure to deal with and I wouldn't have a moment's hesitation in engaging this firm again nor in recommending them to others.

The roof of my attic dormer was damaged during storm Eunice. I was on the phone to Ian whilst the tiles were falling! He inspected the damage the next day and gave me an estimate. The work was completed within a few days of my acceptance. Ian was professional and courteous throughout. I have no hesitation in recommending him.

The pitched roof to our house lost several tiles due to storm Eunice. I called Ian on the day of the storm and he assessed the damage the following day. A quote was promptly provided and agreed and the scaffold went up the next day with the work completed the day after that. The work was also completed within the agreed price. We found Ian and Pinnacle roofing to be very responsive, friendly and efficient would highly recommend.

Ian and team were able to schedule the work soon after agreeing on cost, with the scaffolding erected the very next day. On the main day, they arrived promptly and all work was completed within the one day with all of the removed materials taken away. I was shown photos of the completed work and the scaffolding was cleared a few days later. A friend had recommended Ian to me after having a much larger job done in the last few months. I would happily recommend Pinnacle Roofing to anyone else that needs a roof job done.

Ian and his team arrived on time every single day and worked hard throughout the day. At the end of each day they would clean up thoroughly outside of the property thus reducing dirt coming into the house. They took into consideration that we were working from home and kept the noise to a minimum. We are very happy with the end result and costs. I cannot recommend this company enough for the professional job they completed.