Quick and Efficient
Leon the engineer phoned to say he was on his way and soon set to work diagnosing the issue. He was friendly, efficient and got on with the job. After resolving the problem he showed me on the camera what the issue was, and gave some advice re monitoring. I emailed the office at 9.25 and by 10.45 Leon was here sorting the problem out. At a time of stress getting this issue sorted so quickly has given me peace of mind. Great service and highly recommended.
Customer in
Posted on 03/06/2025
, work completed 03/06/2025
Recommended
Fantastic company, would 100% recommend
We booked a call out at 5 pm and the very next day the problem was seen to and fixed. Such a professional and reliable company. Special thanks to Leon and Paul who went above and beyond to help. We had a blocked drain due to tree roots which not only did Leon and Paul clear, they also used the camera to check if there were any other issues that may cause further problems. Fortunately there wasn’t. They were so thorough and proactive. We will 100% be recommending them to family and friends. Very reasonable price too. Thank so much Pipescan!
Sophie and Andy in Lancashire
Posted on 03/12/2021
, work completed 03/12/2021
Recommended
Excellent company - expert, friendly, considerate A+
Pipescan replaced our septic tank with a treatment tank with extensive piping to the watercourse. It was a huge job, with the most involved parts of the project undertaken in heavy rain. The whole team, led by Mike's expertise, were excellent throughout taking great care to keep the site safe for my young children, keeping us informed of developments, asking ahead of any decisions, and understanding our needs and that of our neighbours. Long story short, we couldn't have asked for more. Thoroughly recommended.
Customer in Cumbria
Posted on 12/10/2021
, work completed 08/10/2021
Recommended
Pipescan Ltd
Top rate service. Tree roots in the main drain. Clear camera view of the problem. Your engineer Chris removed the offending roots in a very professional way. It was a pleasure to meet a chap who clearly knew his stuff. Would not hesitate to recommend this company.
Customer in Lancashire
Posted on 13/09/2021
, work completed 13/09/2021
Recommended
Excellent service
I contacted Pipescan after the company was recommended to me by a work colleague. We had a blockage in the underground waste pipe and the developing smell was not very pleasant. Chris arrived on time and quickly identified the problem and got to work. The blockage was identified and removed. Chris was very professional, knowledgeable and efficient at his work as well as being extremely friendly and chatty as he explained what the issue had been and showed me the problem and results on the CCTV equipment. Chris must be a real asset to the company. Thank you.
Customer in Lancashire
Posted on 11/06/2021
, work completed 11/06/2021
Recommended
Fast response and friendly service
Called due to an overflowing inspection chamber, and despite leaving a message saying it wasn't an emergency situation, received a call back within 10 minutes offering a visit later the same evening. Was called by Chris from his van 5 mins before arrival, and he cleared the blockage quickly. Then went the extra mile by carrying out a CCTV inspection at no extra charge, which identified a potential root cause (no pun intended). Rather than touting for additional business, he explained the rules on ownership of drains which meant that I should be able to get the offending root ingress fixed FOC by the water authority. Good friendly service without any sales pressure. Thanks Chris!
Customer in Lancashire
Posted on 16/01/2021
, work completed 15/01/2021
Recommended
Septic tank replacement
Pipescan replaced my old septic tank with a water treatment plant. The work was completed well before the allotted time and within budget. The team did an excellent job and left the site very neat and tidy. They were good at communicating with me in the lead up to the work being carried out and they dealt with all the local authority building regs issues. I was left with the strong impression that this is a firm that prides itself in doing a good job and they arrived on site with a well-prepared plan of action. I have already recommended Pipescan to my neighbour, who also needs to replace a septic tank. Readers should note that I live about 100 miles away from the firm and have no connection with them.
Customer in Cumbria
Posted on 29/04/2020
, work completed 29/04/2020
Recommended
Drain assessment and repair
I am extremely pleased with the way Pipescan employees completed the initial assessment and repairs, leaving the area as neat and tidy as possible. They were polite and courteous - truly appreciated in an age where simple, cost-free courtesy is so often not offered. Essential repairs have been completed to my total satisfaction - thank you.
Customer in Lancashire
Posted on 25/11/2019
, work completed 19/11/2012
Recommended
Excellent service
Had a blocked drain and contacted Pipescan though their website. Chris contacted me within an hour and kept me informed of the time he would be at the property. Diagnosed the problem quickly tree roots and blockage cleared. All the drains checked and running. Chris was very helpful and professional. Would highly recommend.
David, Lytham St Annes
Posted on 29/08/2019
, work completed 29/08/2019
Recommended
Cleared drain in minimum time and spotted the cause.
Worked very efficiently and kept me informed at all stages of job.excellent tradesman. Very polite and would recommend this company.
Customer in Lancashire
Posted on 23/03/2019
, work completed 22/03/2019
Recommended
As it says. Prompt & professional.
Pipescan came to me after Homeserve made a right mess of trying to unblock a drain. The Pipescan rep did the job in 30 mins and showed me the view of the drain to show it was clear.
Derek, Cheshire
Posted on 06/03/2019
, work completed 06/03/2019
Recommended
Exceeded expectation.
Delighted with service - turned up at the time agreed - assessed the problems and did exactly what was necessary, explaining matters clearly to me. Even contacted U.U. for me. Fantastic.
Julian, Lancashire
Posted on 06/02/2019
, work completed 06/02/2019
Recommended
Prompt & professional.
Excellent service in every way.
Which? Trusted Traders Consumer
Posted on 04/02/2019
, work completed 04/02/2019
Recommended
Prompt and professional
I notified Pipescan of our problem (block drain) mid to late afternoon. I was advised that they would endeavor to attend at 5.30 but would confirm an hour before. They arrived on time and identified the problem which was rectified quickly and clearly and advised to call the utility company in the event of a recurrence (shared drain). The member of staff was polite and explained a potential cause.
Robert, Lancashire
Posted on 22/01/2019
, work completed 22/01/2019
Recommended
I would recommend wholeheartedly
I would recommend this firm wholeheartedly from Phillipa who dealt with the telephone enquires to Alex who came and did the work. They went the extra mile to ensure the job was carried out to suit my timing and to my satisfaction. Well done both of you.
Margaret, Cumbria
Posted on 22/01/2019
, work completed 22/01/2019
Recommended
Great service
Friendly & enthusiastic professional, came on time and did the work required with minimum fuss. Also gave useful advice for future reference
Customer in Greater Manchester
Posted on 17/01/2019
, work completed 16/01/2019
Recommended
blocked drains
First class service. Arrived same day, diagnosed problem-which transpired wasn't on my property - gave referral details and stayed until I contacted United Utilities in case they needed to ask for more details. Chris was brilliant and so professional. Very impressed and would recommend without hesitation.
Customer in Merseyside
Posted on 10/12/2018
, work completed 10/12/2018
Recommended
Speedy thorough job
A prompt, speedy, thorough job from a very pleasant professional.
Jim, Lancashire
Posted on 03/09/2018
, work completed 03/09/2018
Recommended
Friendly
Lovely guy and super helpful.
Aaron, Lancashire
Posted on 28/08/2018
, work completed 28/08/2018
Recommended
Blocked Drain
This is the second time I have used Pipescan (the first was for a collapsed manhole). They are efficient, organised and excellent service. Would recommend.
Which? Trusted Traders Consumer
Posted on 25/08/2018
, work completed 25/08/2018
Recommended
Excellent job
Came the same day to fix a blocked drain. Very thorough flushing and camera survey to ensure job was complete. Would not hesitate to recommend Pipescan.
Miles, Lancashire
Posted on 19/07/2018
, work completed 19/07/2018
Recommended
Brilliant job!
Excellent service received. Job completed efficiently and serviceman went above & beyond to fix our drainage problem.
Elizabeth, North Yorkshire
Posted on 26/06/2018
, work completed 26/06/2018
Recommended
Great job, fast response, very happy customer
Don’t usual leave reviews but had to say something. What a Great company to deal with, from initial telephone call to fixing the blocked drain took just over a couple of hours. Everything was explained when we rang from job price with no hidden extras to estimated time which they fulfilled. The staff member was very friendly, professional and cleaned everything. So pleased to have found such excellent company. No hesitation to recommend them.
Rachel
Posted on 22/06/2018
, work completed 22/06/2018
Recommended
Prompt and professional
Had emergency toilet blockage late in the evening. Advised Pipescan by text and email. Attended and dealt with the problem to our complete satisfaction the following day. Very friendly and helpful.
Lynne, Lancashire
Posted on 22/06/2018
, work completed 22/06/2018
Recommended
Honest, competent and good value
Even though the job involved some unforeseeable extra work, Pipescan only charged a very modest increase in price. The access conditions were difficult, but the site was left tidy after the new sewage treatment plant was installed and they kept us well informed of what they proposed to do. Very enthusiastic, knowledgeable, competent, professional and friendly.
Paul Harrison
Posted on 19/06/2018
, work completed 19/06/2018
Recommended