Fantastic company, would 100% recommend
We booked a call out at 5 pm and the very next day the problem was seen to and fixed. Such a professional and reliable company. Special thanks to Leon and Paul who went above and beyond to help. We had a blocked drain due to tree roots which not only did Leon and Paul clear, they also used the camera to check if there were any other issues that may cause further problems. Fortunately there wasn’t. They were so thorough and proactive. We will 100% be recommending them to family and friends. Very reasonable price too. Thank so much Pipescan!
Sophie and Andy in Lancashire
Posted on 03/12/2021
, work completed 03/12/2021
Recommended
Excellent company - expert, friendly, considerate A+
Pipescan replaced our septic tank with a treatment tank with extensive piping to the watercourse. It was a huge job, with the most involved parts of the project undertaken in heavy rain. The whole team, led by Mike's expertise, were excellent throughout taking great care to keep the site safe for my young children, keeping us informed of developments, asking ahead of any decisions, and understanding our needs and that of our neighbours. Long story short, we couldn't have asked for more. Thoroughly recommended.
Customer in Cumbria
Posted on 12/10/2021
, work completed 08/10/2021
Recommended
Pipescan Ltd
Top rate service. Tree roots in the main drain. Clear camera view of the problem. Your engineer Chris removed the offending roots in a very professional way. It was a pleasure to meet a chap who clearly knew his stuff. Would not hesitate to recommend this company.
Customer in Lancashire
Posted on 13/09/2021
, work completed 13/09/2021
Recommended
Excellent service
I contacted Pipescan after the company was recommended to me by a work colleague. We had a blockage in the underground waste pipe and the developing smell was not very pleasant. Chris arrived on time and quickly identified the problem and got to work. The blockage was identified and removed. Chris was very professional, knowledgeable and efficient at his work as well as being extremely friendly and chatty as he explained what the issue had been and showed me the problem and results on the CCTV equipment. Chris must be a real asset to the company. Thank you.
Customer in Lancashire
Posted on 11/06/2021
, work completed 11/06/2021
Recommended
Fast response and friendly service
Called due to an overflowing inspection chamber, and despite leaving a message saying it wasn't an emergency situation, received a call back within 10 minutes offering a visit later the same evening. Was called by Chris from his van 5 mins before arrival, and he cleared the blockage quickly. Then went the extra mile by carrying out a CCTV inspection at no extra charge, which identified a potential root cause (no pun intended). Rather than touting for additional business, he explained the rules on ownership of drains which meant that I should be able to get the offending root ingress fixed FOC by the water authority. Good friendly service without any sales pressure. Thanks Chris!
Customer in Lancashire
Posted on 16/01/2021
, work completed 15/01/2021
Recommended
Septic tank replacement
Pipescan replaced my old septic tank with a water treatment plant. The work was completed well before the allotted time and within budget. The team did an excellent job and left the site very neat and tidy. They were good at communicating with me in the lead up to the work being carried out and they dealt with all the local authority building regs issues. I was left with the strong impression that this is a firm that prides itself in doing a good job and they arrived on site with a well-prepared plan of action. I have already recommended Pipescan to my neighbour, who also needs to replace a septic tank. Readers should note that I live about 100 miles away from the firm and have no connection with them.
Customer in Cumbria
Posted on 29/04/2020
, work completed 29/04/2020
Recommended
Drain assessment and repair
I am extremely pleased with the way Pipescan employees completed the initial assessment and repairs, leaving the area as neat and tidy as possible. They were polite and courteous - truly appreciated in an age where simple, cost-free courtesy is so often not offered. Essential repairs have been completed to my total satisfaction - thank you.
Customer in Lancashire
Posted on 25/11/2019
, work completed 19/11/2012
Recommended
Excellent service
Had a blocked drain and contacted Pipescan though their website. Chris contacted me within an hour and kept me informed of the time he would be at the property. Diagnosed the problem quickly tree roots and blockage cleared. All the drains checked and running. Chris was very helpful and professional. Would highly recommend.
David, Lytham St Annes
Posted on 29/08/2019
, work completed 29/08/2019
Recommended
Cleared drain in minimum time and spotted the cause.
Worked very efficiently and kept me informed at all stages of job.excellent tradesman. Very polite and would recommend this company.
Customer in Lancashire
Posted on 23/03/2019
, work completed 22/03/2019
Recommended
As it says. Prompt & professional.
Pipescan came to me after Homeserve made a right mess of trying to unblock a drain. The Pipescan rep did the job in 30 mins and showed me the view of the drain to show it was clear.
Derek, Cheshire
Posted on 06/03/2019
, work completed 06/03/2019
Recommended
Exceeded expectation.
Delighted with service - turned up at the time agreed - assessed the problems and did exactly what was necessary, explaining matters clearly to me. Even contacted U.U. for me. Fantastic.
Julian, Lancashire
Posted on 06/02/2019
, work completed 06/02/2019
Recommended
Prompt & professional.
Excellent service in every way.
Which? Trusted Traders Consumer
Posted on 04/02/2019
, work completed 04/02/2019
Recommended
Prompt and professional
I notified Pipescan of our problem (block drain) mid to late afternoon. I was advised that they would endeavor to attend at 5.30 but would confirm an hour before. They arrived on time and identified the problem which was rectified quickly and clearly and advised to call the utility company in the event of a recurrence (shared drain). The member of staff was polite and explained a potential cause.
Robert, Lancashire
Posted on 22/01/2019
, work completed 22/01/2019
Recommended
I would recommend wholeheartedly
I would recommend this firm wholeheartedly from Phillipa who dealt with the telephone enquires to Alex who came and did the work. They went the extra mile to ensure the job was carried out to suit my timing and to my satisfaction. Well done both of you.
Margaret, Cumbria
Posted on 22/01/2019
, work completed 22/01/2019
Recommended
Great service
Friendly & enthusiastic professional, came on time and did the work required with minimum fuss. Also gave useful advice for future reference
Customer in Greater Manchester
Posted on 17/01/2019
, work completed 16/01/2019
Recommended
blocked drains
First class service. Arrived same day, diagnosed problem-which transpired wasn't on my property - gave referral details and stayed until I contacted United Utilities in case they needed to ask for more details. Chris was brilliant and so professional. Very impressed and would recommend without hesitation.
Customer in Merseyside
Posted on 10/12/2018
, work completed 10/12/2018
Recommended
Speedy thorough job
A prompt, speedy, thorough job from a very pleasant professional.
Jim, Lancashire
Posted on 03/09/2018
, work completed 03/09/2018
Recommended
Friendly
Lovely guy and super helpful.
Aaron, Lancashire
Posted on 28/08/2018
, work completed 28/08/2018
Recommended
Blocked Drain
This is the second time I have used Pipescan (the first was for a collapsed manhole). They are efficient, organised and excellent service. Would recommend.
Which? Trusted Traders Consumer
Posted on 25/08/2018
, work completed 25/08/2018
Recommended
Excellent job
Came the same day to fix a blocked drain. Very thorough flushing and camera survey to ensure job was complete. Would not hesitate to recommend Pipescan.
Miles, Lancashire
Posted on 19/07/2018
, work completed 19/07/2018
Recommended
Brilliant job!
Excellent service received. Job completed efficiently and serviceman went above & beyond to fix our drainage problem.
Elizabeth, North Yorkshire
Posted on 26/06/2018
, work completed 26/06/2018
Recommended
Great job, fast response, very happy customer
Don’t usual leave reviews but had to say something. What a Great company to deal with, from initial telephone call to fixing the blocked drain took just over a couple of hours. Everything was explained when we rang from job price with no hidden extras to estimated time which they fulfilled. The staff member was very friendly, professional and cleaned everything. So pleased to have found such excellent company. No hesitation to recommend them.
Rachel
Posted on 22/06/2018
, work completed 22/06/2018
Recommended
Prompt and professional
Had emergency toilet blockage late in the evening. Advised Pipescan by text and email. Attended and dealt with the problem to our complete satisfaction the following day. Very friendly and helpful.
Lynne, Lancashire
Posted on 22/06/2018
, work completed 22/06/2018
Recommended
Honest, competent and good value
Even though the job involved some unforeseeable extra work, Pipescan only charged a very modest increase in price. The access conditions were difficult, but the site was left tidy after the new sewage treatment plant was installed and they kept us well informed of what they proposed to do. Very enthusiastic, knowledgeable, competent, professional and friendly.
Paul Harrison
Posted on 19/06/2018
, work completed 19/06/2018
Recommended
Very happy to recommend
I had a blocked drain and the manhole cover had been paved over by the previous homeowner. Chris and Lee quickly identified where the manhole was and unblocked the drain. All done and finished within an hour. Good job and a good price. Thanks.
Gareth
Posted on 21/05/2018
, work completed 21/05/2018
Recommended
Good work, well done
Very friendly and professional.
Tony, Lancashire
Posted on 12/05/2018
, work completed 12/05/2018
Recommended
Excellent job
The engineer Alex completed the job professionally.
Andrea, Lancashire
Posted on 07/05/2018
, work completed 07/05/2018
Recommended
Very good service
The gentleman called Alec was very informative as he carried out the job and explained we would need some further work done in the very near future.
Douglas, Lancashire
Posted on 02/05/2018
, work completed 02/05/2018
Recommended
Great service
Totally professional, quick no fuss service, would have no hesitation in recommending them.
Colin, Lancashire
Posted on 01/05/2018
, work completed 01/05/2018
Recommended
Excellent.
Quick (same day) response. Personable, explained problem in understandable terms. Sorted the drain blockage.
Gareth, Lancashire
Posted on 01/05/2018
, work completed 01/05/2018
Recommended
Brilliant job, could not ask for better
They turned up on time, they took time to tell you what they will be doing. Very friendly. I have used a few times. I would highly recommend.
Barbara, Lancashire
Posted on 26/04/2018
, work completed 26/04/2018
Recommended
Very professional job
Contacted them via website on Sunday responded immediately (real person!) agreed job, price and approximate timescale. Exact date agreed on Monday for the following day. Phone call night before to check if early start ok. Arrival on time and sorted the problem, great service.
John, Lancashire
Posted on 24/04/2018
, work completed 24/04/2018
Recommended
Prompt, professional
Really professional, can't fault them. Chris first class.
Mark, Lancashire
Posted on 20/04/2018
, work completed 20/04/2018
Recommended
Disconnected old septic tank installed new connection into main sewers.
I've had a building company for over 30 years and pipescan are by far the best drainage company we have ever used. Their staff were professional, friendly, and efficient. They carried out extensive excavation works and left the place spotless. If you have any doubt using Pipescan then please call me on 07887606160 as I can't speak highly enough of the company. Mathew the owner did so much work before he knew he had the contract, thank you for a great job and all the work and efforts you personally gave me. Tony from Whalley.
Perton Partnerships Ltd
Posted on 18/03/2018
, work completed 18/03/2018
Recommended
Prompt & professional
I was very surprised to see how quickly the blocked drain was cleared & especially how everything was washed down afterwards. I would recommend Pipscan Ltd to anyone.
Elizabeth, Lancashire
Posted on 14/03/2018
, work completed 14/03/2018
Recommended
Excellent service
We have a septic tank and drains were blocked right up to manhole. Phoned pipescan on Sunday pm. They attended first thing Monday and Chris Hart did an excellent job. Very courteous and helpful. No hesitation in recommending this company.
Christine, Lancashire
Posted on 12/03/2018
, work completed 12/03/2018
Recommended
My review
A thorough job well one. Did not cut any corners.
Patricia, Lancashire
Posted on 22/02/2018
, work completed 22/02/2018
Recommended
Highly Recommended!!
When our drains started to overflow I was unsure of who to call out and initially thought of Dyno-rod however, having read mixed reviews I remembered 'Which Trusted Traders' and found Pipescan Ltd, who had numerous, exclusively positive comments. I phoned and spoke to Matt, who was very helpful in arranging an appointment. Chris arrived, as arranged, to sort out our drain problem and even though the blockage turned out to be roots, which could be seen on the camera, he managed to cut them out and the job was done successfully. Chris then cleaned the area thoroughly. This company really know their stuff and the cost was very reasonable too. Very nice, reliable and friendly people to deal with and I would not hesitate to recommend!! I will sleep tonight!!
John Rowe
Posted on 12/02/2018
, work completed 12/02/2018
Recommended
Excellent job
Response to my phone call was quick and courteous. Alex came to carry out the work & was excellent in every respect. Punctual, polite, friendly, knowledgeable and friendly in everything he did. Very many thanks.
Peter, Lancashire
Posted on 10/01/2018
, work completed 10/01/2018
Recommended
Excellent Service, Promt Call Out. Very Knowledgeable.
Matt was here within 30 minutes and located the problem with no trouble. Professional and honest. He kept us posted with what he had to do to rectify the problem. I would highly recommend this company.
lisal85
Posted on 04/01/2018
, work completed 04/01/2018
Recommended
Excellent Service
Carried out between Christmas and New Year at weekend - no extra charges! Very helpful and efficient, problem solved!
Antony, Lancashire
Posted on 30/12/2017
, work completed 30/12/2017
Recommended
Excellent service!
Very prompt call out (within 10 minutes!) to my elderly parents blockage and a very conscientious job done by Chris to located the problem in a tricky set of pipes. Blockage cleared successfully in about 15 minutes! Excellent service by a very pleasant and helpful engineer. I highly recommend this company.
PatriciaL
Posted on 14/12/2017
, work completed 14/12/2017
Recommended
Efficient and professional
Drains flooded on Sunday morning, immediate response from contractor. Kept me fully informed pointing out the drain was actually U/U shaped drain, however I requested they continued and I was shown the defects via camera. Highly professional, efficient and honest service.
Roy, Lancashire
Posted on 14/12/2017
, work completed 14/12/2017
Recommended
Excellent professional qaulity service
I can honestly say that this company is up there with some of the best. Despite weather conditions, totally beyond their control slowing the work down, in the end they managed to Install a flood water defence in front of my property and install suitable drainage in some of the coldness of weather. This company will deliver on their "guarantee of quality of work". Your are a credit to the industry and Myself and our family all hope you all have a good Christmas and new year. My personal thank you to Matt totally professional and he quite obviously knows the industry well.
sashforth9
Posted on 12/12/2017
, work completed 12/12/2017
Recommended
Exceptional quality service.
We had a very awkward blockage with minimal access. The engineer came out when requested, did the job to a very high standard. The man I spoke to on the phone was very helpful too. Would highly recommend.
Christopher
Posted on 05/12/2017
, work completed 05/12/2017
Recommended
No hesitation, knowledgeable and quick.
My next door neighbour was experiencing his four drains backing up, and on investigation so were the adjoining properties 'upstream'. The problem area was quickly identified and inspected by camera. Upstream foul cleared naturally due to gravity.
Michael, Lancashire
Posted on 02/12/2017
, work completed 02/12/2017
Recommended
Excellent response
The call-out engineer was prompt, efficient and effective. Pleasant to deal with and very helpful. Would recommend using this company again.
Clifford, Lancashire
Posted on 02/12/2017
, work completed 02/12/2017
Recommended
Very good all round
Fixed drain clogged with tree roots. Very quick to come round and sort it, couldn't be faulted
Joemoran
Posted on 25/11/2017
, work completed 25/11/2017
Recommended
Expert service!
Pipescan surveyed and fixed a drainage problem on our property. We spoke a lot with Mike and Jamie who came to survey the problem and find a solution. They were clearly very knowledgable and experienced. During the repair the whole team were so friendly and polite and just got on with the job. Pipescan kept us informed throughout the job and they cleaned up and left the property exactly as found. Matt coordinated everything from start to finish. We would definitely use again!
InManchester
Posted on 20/11/2017
, work completed 20/11/2017
Recommended
Expertise & Efficiency in a Pipescan Van
Pipescan are a local firm who deliver an excellent package of friendliness, knowledge, and a service to suit each customer. If you have a problem with any of your drains (clean or dirty water) then this is the firm for you Well done Pipescan - continue with this excellent service.
TonyKay
Posted on 09/10/2017
, work completed 09/10/2017
Recommended
Fast, efficient, thorough service, from start to finish!
Matt and his team at Pipescan provided excellent communication about the job from the very start. I was given valuable advice from Matt throughout, and the engineer who conducted the work was friendly and professional. I would highly recommend Pipescan and would use them again on the future without hesitation. An A+ service - thank you!
Digger
Posted on 02/10/2017
, work completed 02/10/2017
Recommended
Good Professional Service
Thanks to Matt and the team at Pipescan Ltd for a prompt arrival after initial call-out and an accurate diagnosis of the problem effecting a sewage & waste water drain at my property. They then returned at their earliest opportunity to carry out the required underground repairs in a professional manner and even offered to un-block the drain if required during the time between diagnosis and finished repair. I would also like to add that the final cost for the repairs was actually lower than their original estimate providing great value for money. Highly Recommended!! Andy (Property Landlord)
Andy (Property Landlord)
Posted on 30/09/2017
, work completed 30/09/2017
Recommended
Excellent service
I can not praise Pipescan enough we had an emergency flood and they attended within an hour and temporarily sorted the problem. within a couple of days they returned to complete the job. This was done efficiently, quickly with a minimum of disruption. Their price was fair for the excellent job they carried out. I certainly recommend them and give them five stars - thank you Pipescan
Moira Ellison
Posted on 22/09/2017
, work completed 22/09/2017
Recommended
Prompt and professional
The Which trusted trader is a credit to his company himself and Which Trusted Trader, showing his ability in a professional way, reporting his finding of the problems back to the company.
Raymond, Merseyside
Posted on 04/08/2017
, work completed 04/08/2017
Recommended
First class experience.
Contact by telephone and technician arrived in under the hour. Very impressed with the service, the friendly, professional technician. Full marks.
John, Lancashire
Posted on 05/07/2017
, work completed 05/07/2017
Recommended
Collapsed Manhole Cover
This is the second time I have used Which trusted traders and was once again impressed at the standard of the trader. They came out very promptly to remove the immediate problem of the collapsed manhole cover which had created a blockage and made it safe. They advised me it would be 2-3 weeks before they could complete the job which I appreciated their honesty. They did complete in 3 weeks and the job is of a very good standard. Would recommend.
Which? Trusted Traders Consumer
Posted on 09/06/2017
, work completed 09/06/2017
Recommended
Prompt and efficient
Contacted Pipescan and within 24 hours had called, unblocked the drain. Prompt, efficient and professional service, would highly recommend.
watties
Posted on 08/06/2017
, work completed 08/06/2017
Recommended
Excellent professional job
Excellent, prompt, efficient and friendly service - faultless.
Barbara, Lancashire
Posted on 30/05/2017
, work completed 30/05/2017
Recommended
Excellent service
Pipescan was recommended by our plumber to sort out a blocked drain. Very prompt service, thorough job and a friendly and helpful operator. Would highly recommend.
AGreen
Posted on 27/02/2017
, work completed 27/02/2017
Recommended
Prompt and professional.
They came when they said they would. They were well equipped and identified the problem quickly. They cleaned up after the job. There has been no rain since, so I can't yet say whether the problem has been solved, but I am confident that it will be. Their charges were modest.
Which? Trusted Traders Consumer
Posted on 02/12/2016
, work completed 02/12/2016
Recommended
Blocked upstairs toilet.
Rang Pipescan in the morning, they arrived in the afternoon and had solved the drainage problem within 45 minutes. High tech equipment used and they showed me by camera the location of the blockages. Very satisfied with the service they provided and would recommend.
Ronnie
Posted on 28/10/2016
, work completed 28/10/2016
Recommended
First class work
A first-class piece of work by a friendly, helpful and expert operator. A very professional job indeed. I have already recommended them to others and will continue to do so.
Paul, Lancashire
Posted on 10/10/2016
, work completed 10/10/2016
Recommended
Problem solved quickly.
Excellent service. Called in the morning and workers here on site ASAP. Friendly, efficient and professional. 2nd time I've used them and wouldn't hesitate recommending them.
Ian, Lancashire
Posted on 12/08/2016
, work completed 12/08/2016
Recommended
Brilliant, prompt, professional
First class, brilliant. Came to me same day and solved problem. Did an excellent job and would recommend to anyone. Very pleased.
Joan, Lancashire
Posted on 08/07/2016
, work completed 08/07/2016
Recommended
fantastic job
What a fantastic job Pipescan did. They didn't just address my problem, they investigated further to find the 'root' cause! Very thorough and professional! All done with a smile!
Amy, Lancashire
Posted on 07/06/2016
, work completed 07/06/2016
Recommended
Pleasant, prompt & professional
Texted and telephoned. Brilliant job. Cleaned up afterwards.
Leonard, Lancashire
Posted on 19/05/2016
, work completed 19/05/2016
Recommended
Brilliant job very professional
Highly recommended & would have no hesitation in recommending them. I was very impressed and would certainty use them again.
Margaret, Lancashire
Posted on 31/03/2015
, work completed 31/03/2015
Recommended
Recommended
I used them for pipe laying and also clearing drains. They were very prompt and trustworthy. The emergency service is spot on.
Stephen
Posted on 11/12/2014
, work completed 11/12/2014
Recommended