Endorsed by Which?

Pipescan Limited

5.0

68 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Pipescan was formed in 1997 to provide people with a specialist drainage service aimed at the domestic and commercial market . We provide a wealth of experience and specialised drainage experts to help the individual with their drainage problem.

Based in Lancashire, Pipescan is able to offer a dedicated drainage service throughout the north west of England, Our services include CCTV surveys, Jetting, Drain Installation, Clearing and all other drainage related work.

Our 24 hour emergency service to clear blocked drains is second to non. We operate 365 days of the year and have an excellent response time (normally within an hour). This emergency service has an agreed fixed price prior to attendance and there are no hidden extras

What we do

  • Drain clearance contractors

    • Drain and sewer services
    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
    • Blocked drains
  • Groundwork contractors

  • More Services

    • structural liners
    • investigations
    • locating
    • drainage

Customer reviews

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5.0
68 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fantastic company, would 100% recommend
Customer Service
Quality
Value
We booked a call out at 5 pm and the very next day the problem was seen to and fixed. Such a professional and reliable company. Special thanks to Leon and Paul who went above and beyond to help. We had a blocked drain due to tree roots which not only did Leon and Paul clear, they also used the camera to check if there were any other issues that may cause further problems. Fortunately there wasn’t. They were so thorough and proactive. We will 100% be recommending them to family and friends. Very reasonable price too. Thank so much Pipescan!
Sophie and Andy in Lancashire Posted on 03/12/2021 , work completed 03/12/2021
Excellent company - expert, friendly, considerate A+
Customer Service
Quality
Value
Pipescan replaced our septic tank with a treatment tank with extensive piping to the watercourse. It was a huge job, with the most involved parts of the project undertaken in heavy rain. The whole team, led by Mike's expertise, were excellent throughout taking great care to keep the site safe for my young children, keeping us informed of developments, asking ahead of any decisions, and understanding our needs and that of our neighbours. Long story short, we couldn't have asked for more. Thoroughly recommended.
Customer in Cumbria Posted on 12/10/2021 , work completed 08/10/2021
Pipescan Ltd
Customer Service
Quality
Value
Top rate service. Tree roots in the main drain. Clear camera view of the problem. Your engineer Chris removed the offending roots in a very professional way. It was a pleasure to meet a chap who clearly knew his stuff. Would not hesitate to recommend this company.
Customer in Lancashire Posted on 13/09/2021 , work completed 13/09/2021
Excellent service
Customer Service
Quality
Value
I contacted Pipescan after the company was recommended to me by a work colleague. We had a blockage in the underground waste pipe and the developing smell was not very pleasant. Chris arrived on time and quickly identified the problem and got to work. The blockage was identified and removed. Chris was very professional, knowledgeable and efficient at his work as well as being extremely friendly and chatty as he explained what the issue had been and showed me the problem and results on the CCTV equipment. Chris must be a real asset to the company. Thank you.
Customer in Lancashire Posted on 11/06/2021 , work completed 11/06/2021
Fast response and friendly service
Customer Service
Quality
Value
Called due to an overflowing inspection chamber, and despite leaving a message saying it wasn't an emergency situation, received a call back within 10 minutes offering a visit later the same evening. Was called by Chris from his van 5 mins before arrival, and he cleared the blockage quickly. Then went the extra mile by carrying out a CCTV inspection at no extra charge, which identified a potential root cause (no pun intended). Rather than touting for additional business, he explained the rules on ownership of drains which meant that I should be able to get the offending root ingress fixed FOC by the water authority. Good friendly service without any sales pressure. Thanks Chris!
Customer in Lancashire Posted on 16/01/2021 , work completed 15/01/2021
Septic tank replacement
Customer Service
Quality
Value
Pipescan replaced my old septic tank with a water treatment plant. The work was completed well before the allotted time and within budget. The team did an excellent job and left the site very neat and tidy. They were good at communicating with me in the lead up to the work being carried out and they dealt with all the local authority building regs issues. I was left with the strong impression that this is a firm that prides itself in doing a good job and they arrived on site with a well-prepared plan of action. I have already recommended Pipescan to my neighbour, who also needs to replace a septic tank. Readers should note that I live about 100 miles away from the firm and have no connection with them.
Customer in Cumbria Posted on 29/04/2020 , work completed 29/04/2020
Drain assessment and repair
Customer Service
Quality
Value
I am extremely pleased with the way Pipescan employees completed the initial assessment and repairs, leaving the area as neat and tidy as possible. They were polite and courteous - truly appreciated in an age where simple, cost-free courtesy is so often not offered. Essential repairs have been completed to my total satisfaction - thank you.
Customer in Lancashire Posted on 25/11/2019 , work completed 19/11/2012
Excellent service
Customer Service
Quality
Value
Had a blocked drain and contacted Pipescan though their website. Chris contacted me within an hour and kept me informed of the time he would be at the property. Diagnosed the problem quickly tree roots and blockage cleared. All the drains checked and running. Chris was very helpful and professional. Would highly recommend.
David, Lytham St Annes Posted on 29/08/2019 , work completed 29/08/2019
Cleared drain in minimum time and spotted the cause.
Customer Service
Quality
Value
Worked very efficiently and kept me informed at all stages of job.excellent tradesman. Very polite and would recommend this company.
Customer in Lancashire Posted on 23/03/2019 , work completed 22/03/2019
As it says. Prompt & professional.
Customer Service
Quality
Value
Pipescan came to me after Homeserve made a right mess of trying to unblock a drain. The Pipescan rep did the job in 30 mins and showed me the view of the drain to show it was clear.
Derek, Cheshire Posted on 06/03/2019 , work completed 06/03/2019
Exceeded expectation.
Customer Service
Quality
Value
Delighted with service - turned up at the time agreed - assessed the problems and did exactly what was necessary, explaining matters clearly to me. Even contacted U.U. for me. Fantastic.
Julian, Lancashire Posted on 06/02/2019 , work completed 06/02/2019
Prompt & professional.
Customer Service
Quality
Value
Excellent service in every way.
Which? Trusted Traders Consumer Posted on 04/02/2019 , work completed 04/02/2019
Prompt and professional
Customer Service
Quality
Value
I notified Pipescan of our problem (block drain) mid to late afternoon. I was advised that they would endeavor to attend at 5.30 but would confirm an hour before. They arrived on time and identified the problem which was rectified quickly and clearly and advised to call the utility company in the event of a recurrence (shared drain). The member of staff was polite and explained a potential cause.
Robert, Lancashire Posted on 22/01/2019 , work completed 22/01/2019
I would recommend wholeheartedly
Customer Service
Quality
Value
I would recommend this firm wholeheartedly from Phillipa who dealt with the telephone enquires to Alex who came and did the work. They went the extra mile to ensure the job was carried out to suit my timing and to my satisfaction. Well done both of you.
Margaret, Cumbria Posted on 22/01/2019 , work completed 22/01/2019
Great service
Customer Service
Quality
Value
Friendly & enthusiastic professional, came on time and did the work required with minimum fuss. Also gave useful advice for future reference
Customer in Greater Manchester Posted on 17/01/2019 , work completed 16/01/2019
blocked drains
Customer Service
Quality
Value
First class service. Arrived same day, diagnosed problem-which transpired wasn't on my property - gave referral details and stayed until I contacted United Utilities in case they needed to ask for more details. Chris was brilliant and so professional. Very impressed and would recommend without hesitation.
Customer in Merseyside Posted on 10/12/2018 , work completed 10/12/2018
Speedy thorough job
Customer Service
Quality
Value
A prompt, speedy, thorough job from a very pleasant professional.
Jim, Lancashire Posted on 03/09/2018 , work completed 03/09/2018
Friendly
Customer Service
Quality
Value
Lovely guy and super helpful.
Aaron, Lancashire Posted on 28/08/2018 , work completed 28/08/2018
Blocked Drain
Customer Service
Quality
Value
This is the second time I have used Pipescan (the first was for a collapsed manhole). They are efficient, organised and excellent service. Would recommend.
Which? Trusted Traders Consumer Posted on 25/08/2018 , work completed 25/08/2018
Excellent job
Customer Service
Quality
Value
Came the same day to fix a blocked drain. Very thorough flushing and camera survey to ensure job was complete. Would not hesitate to recommend Pipescan.
Miles, Lancashire Posted on 19/07/2018 , work completed 19/07/2018
Brilliant job!
Customer Service
Quality
Value
Excellent service received. Job completed efficiently and serviceman went above & beyond to fix our drainage problem.
Elizabeth, North Yorkshire Posted on 26/06/2018 , work completed 26/06/2018
Great job, fast response, very happy customer
Customer Service
Quality
Value
Don’t usual leave reviews but had to say something. What a Great company to deal with, from initial telephone call to fixing the blocked drain took just over a couple of hours. Everything was explained when we rang from job price with no hidden extras to estimated time which they fulfilled. The staff member was very friendly, professional and cleaned everything. So pleased to have found such excellent company. No hesitation to recommend them.
Rachel Posted on 22/06/2018 , work completed 22/06/2018
Prompt and professional
Customer Service
Quality
Value
Had emergency toilet blockage late in the evening. Advised Pipescan by text and email. Attended and dealt with the problem to our complete satisfaction the following day. Very friendly and helpful.
Lynne, Lancashire Posted on 22/06/2018 , work completed 22/06/2018
Honest, competent and good value
Customer Service
Quality
Value
Even though the job involved some unforeseeable extra work, Pipescan only charged a very modest increase in price. The access conditions were difficult, but the site was left tidy after the new sewage treatment plant was installed and they kept us well informed of what they proposed to do. Very enthusiastic, knowledgeable, competent, professional and friendly.
Paul Harrison Posted on 19/06/2018 , work completed 19/06/2018
Very happy to recommend
Customer Service
Quality
Value
I had a blocked drain and the manhole cover had been paved over by the previous homeowner. Chris and Lee quickly identified where the manhole was and unblocked the drain. All done and finished within an hour. Good job and a good price. Thanks.
Gareth Posted on 21/05/2018 , work completed 21/05/2018
Good work, well done
Customer Service
Quality
Value
Very friendly and professional.
Tony, Lancashire Posted on 12/05/2018 , work completed 12/05/2018
Excellent job
Customer Service
Quality
Value
The engineer Alex completed the job professionally.
Andrea, Lancashire Posted on 07/05/2018 , work completed 07/05/2018
Very good service
Customer Service
Quality
Value
The gentleman called Alec was very informative as he carried out the job and explained we would need some further work done in the very near future.
Douglas, Lancashire Posted on 02/05/2018 , work completed 02/05/2018
Great service
Customer Service
Quality
Value
Totally professional, quick no fuss service, would have no hesitation in recommending them.
Colin, Lancashire Posted on 01/05/2018 , work completed 01/05/2018
Excellent.
Customer Service
Quality
Value
Quick (same day) response. Personable, explained problem in understandable terms. Sorted the drain blockage.
Gareth, Lancashire Posted on 01/05/2018 , work completed 01/05/2018
Brilliant job, could not ask for better
Customer Service
Quality
Value
They turned up on time, they took time to tell you what they will be doing. Very friendly. I have used a few times. I would highly recommend.
Barbara, Lancashire Posted on 26/04/2018 , work completed 26/04/2018
Very professional job
Customer Service
Quality
Value
Contacted them via website on Sunday responded immediately (real person!) agreed job, price and approximate timescale. Exact date agreed on Monday for the following day. Phone call night before to check if early start ok. Arrival on time and sorted the problem, great service.
John, Lancashire Posted on 24/04/2018 , work completed 24/04/2018
Prompt, professional
Customer Service
Quality
Value
Really professional, can't fault them. Chris first class.
Mark, Lancashire Posted on 20/04/2018 , work completed 20/04/2018
Disconnected old septic tank installed new connection into main sewers.
Customer Service
Quality
Value
I've had a building company for over 30 years and pipescan are by far the best drainage company we have ever used. Their staff were professional, friendly, and efficient. They carried out extensive excavation works and left the place spotless. If you have any doubt using Pipescan then please call me on 07887606160 as I can't speak highly enough of the company. Mathew the owner did so much work before he knew he had the contract, thank you for a great job and all the work and efforts you personally gave me. Tony from Whalley.
Perton Partnerships Ltd Posted on 18/03/2018 , work completed 18/03/2018
Prompt & professional
Customer Service
Quality
Value
I was very surprised to see how quickly the blocked drain was cleared & especially how everything was washed down afterwards. I would recommend Pipscan Ltd to anyone.
Elizabeth, Lancashire Posted on 14/03/2018 , work completed 14/03/2018
Excellent service
Customer Service
Quality
Value
We have a septic tank and drains were blocked right up to manhole. Phoned pipescan on Sunday pm. They attended first thing Monday and Chris Hart did an excellent job. Very courteous and helpful. No hesitation in recommending this company.
Christine, Lancashire Posted on 12/03/2018 , work completed 12/03/2018
My review
Customer Service
Quality
Value
A thorough job well one. Did not cut any corners.
Patricia, Lancashire Posted on 22/02/2018 , work completed 22/02/2018
Highly Recommended!!
Customer Service
Quality
Value
When our drains started to overflow I was unsure of who to call out and initially thought of Dyno-rod however, having read mixed reviews I remembered 'Which Trusted Traders' and found Pipescan Ltd, who had numerous, exclusively positive comments. I phoned and spoke to Matt, who was very helpful in arranging an appointment. Chris arrived, as arranged, to sort out our drain problem and even though the blockage turned out to be roots, which could be seen on the camera, he managed to cut them out and the job was done successfully. Chris then cleaned the area thoroughly. This company really know their stuff and the cost was very reasonable too. Very nice, reliable and friendly people to deal with and I would not hesitate to recommend!! I will sleep tonight!!
John Rowe Posted on 12/02/2018 , work completed 12/02/2018
Excellent job
Customer Service
Quality
Value
Response to my phone call was quick and courteous. Alex came to carry out the work & was excellent in every respect. Punctual, polite, friendly, knowledgeable and friendly in everything he did. Very many thanks.
Peter, Lancashire Posted on 10/01/2018 , work completed 10/01/2018
Excellent Service, Promt Call Out. Very Knowledgeable.
Customer Service
Quality
Value
Matt was here within 30 minutes and located the problem with no trouble. Professional and honest. He kept us posted with what he had to do to rectify the problem. I would highly recommend this company.
lisal85 Posted on 04/01/2018 , work completed 04/01/2018
Excellent Service
Customer Service
Quality
Value
Carried out between Christmas and New Year at weekend - no extra charges! Very helpful and efficient, problem solved!
Antony, Lancashire Posted on 30/12/2017 , work completed 30/12/2017
Excellent service!
Customer Service
Quality
Value
Very prompt call out (within 10 minutes!) to my elderly parents blockage and a very conscientious job done by Chris to located the problem in a tricky set of pipes. Blockage cleared successfully in about 15 minutes! Excellent service by a very pleasant and helpful engineer. I highly recommend this company.
PatriciaL Posted on 14/12/2017 , work completed 14/12/2017
Efficient and professional
Customer Service
Quality
Value
Drains flooded on Sunday morning, immediate response from contractor. Kept me fully informed pointing out the drain was actually U/U shaped drain, however I requested they continued and I was shown the defects via camera. Highly professional, efficient and honest service.
Roy, Lancashire Posted on 14/12/2017 , work completed 14/12/2017
Excellent professional qaulity service
Customer Service
Quality
Value
I can honestly say that this company is up there with some of the best. Despite weather conditions, totally beyond their control slowing the work down, in the end they managed to Install a flood water defence in front of my property and install suitable drainage in some of the coldness of weather. This company will deliver on their "guarantee of quality of work". Your are a credit to the industry and Myself and our family all hope you all have a good Christmas and new year. My personal thank you to Matt totally professional and he quite obviously knows the industry well.
sashforth9 Posted on 12/12/2017 , work completed 12/12/2017
Exceptional quality service.
Customer Service
Quality
Value
We had a very awkward blockage with minimal access. The engineer came out when requested, did the job to a very high standard. The man I spoke to on the phone was very helpful too. Would highly recommend.
Christopher Posted on 05/12/2017 , work completed 05/12/2017
No hesitation, knowledgeable and quick.
Customer Service
Quality
Value
My next door neighbour was experiencing his four drains backing up, and on investigation so were the adjoining properties 'upstream'. The problem area was quickly identified and inspected by camera. Upstream foul cleared naturally due to gravity.
Michael, Lancashire Posted on 02/12/2017 , work completed 02/12/2017
Excellent response
Customer Service
Quality
Value
The call-out engineer was prompt, efficient and effective. Pleasant to deal with and very helpful. Would recommend using this company again.
Clifford, Lancashire Posted on 02/12/2017 , work completed 02/12/2017
Very good all round
Customer Service
Quality
Value
Fixed drain clogged with tree roots. Very quick to come round and sort it, couldn't be faulted
Joemoran Posted on 25/11/2017 , work completed 25/11/2017
Expert service!
Customer Service
Quality
Value
Pipescan surveyed and fixed a drainage problem on our property. We spoke a lot with Mike and Jamie who came to survey the problem and find a solution. They were clearly very knowledgable and experienced. During the repair the whole team were so friendly and polite and just got on with the job. Pipescan kept us informed throughout the job and they cleaned up and left the property exactly as found. Matt coordinated everything from start to finish. We would definitely use again!
InManchester Posted on 20/11/2017 , work completed 20/11/2017
Expertise & Efficiency in a Pipescan Van
Customer Service
Quality
Value
Pipescan are a local firm who deliver an excellent package of friendliness, knowledge, and a service to suit each customer. If you have a problem with any of your drains (clean or dirty water) then this is the firm for you Well done Pipescan - continue with this excellent service.
TonyKay Posted on 09/10/2017 , work completed 09/10/2017
Fast, efficient, thorough service, from start to finish!
Customer Service
Quality
Value
Matt and his team at Pipescan provided excellent communication about the job from the very start. I was given valuable advice from Matt throughout, and the engineer who conducted the work was friendly and professional. I would highly recommend Pipescan and would use them again on the future without hesitation. An A+ service - thank you!
Digger Posted on 02/10/2017 , work completed 02/10/2017
Good Professional Service
Customer Service
Quality
Value
Thanks to Matt and the team at Pipescan Ltd for a prompt arrival after initial call-out and an accurate diagnosis of the problem effecting a sewage & waste water drain at my property. They then returned at their earliest opportunity to carry out the required underground repairs in a professional manner and even offered to un-block the drain if required during the time between diagnosis and finished repair. I would also like to add that the final cost for the repairs was actually lower than their original estimate providing great value for money. Highly Recommended!! Andy (Property Landlord)
Andy (Property Landlord) Posted on 30/09/2017 , work completed 30/09/2017
Excellent service
Customer Service
Quality
Value
I can not praise Pipescan enough we had an emergency flood and they attended within an hour and temporarily sorted the problem. within a couple of days they returned to complete the job. This was done efficiently, quickly with a minimum of disruption. Their price was fair for the excellent job they carried out. I certainly recommend them and give them five stars - thank you Pipescan
Moira Ellison Posted on 22/09/2017 , work completed 22/09/2017
Prompt and professional
Customer Service
Quality
Value
The Which trusted trader is a credit to his company himself and Which Trusted Trader, showing his ability in a professional way, reporting his finding of the problems back to the company.
Raymond, Merseyside Posted on 04/08/2017 , work completed 04/08/2017
First class experience.
Customer Service
Quality
Value
Contact by telephone and technician arrived in under the hour. Very impressed with the service, the friendly, professional technician. Full marks.
John, Lancashire Posted on 05/07/2017 , work completed 05/07/2017
Collapsed Manhole Cover
Customer Service
Quality
Value
This is the second time I have used Which trusted traders and was once again impressed at the standard of the trader. They came out very promptly to remove the immediate problem of the collapsed manhole cover which had created a blockage and made it safe. They advised me it would be 2-3 weeks before they could complete the job which I appreciated their honesty. They did complete in 3 weeks and the job is of a very good standard. Would recommend.
Which? Trusted Traders Consumer Posted on 09/06/2017 , work completed 09/06/2017
Prompt and efficient
Customer Service
Quality
Value
Contacted Pipescan and within 24 hours had called, unblocked the drain. Prompt, efficient and professional service, would highly recommend.
watties Posted on 08/06/2017 , work completed 08/06/2017
Excellent professional job
Customer Service
Quality
Value
Excellent, prompt, efficient and friendly service - faultless.
Barbara, Lancashire Posted on 30/05/2017 , work completed 30/05/2017
Excellent service
Customer Service
Quality
Value
Pipescan was recommended by our plumber to sort out a blocked drain. Very prompt service, thorough job and a friendly and helpful operator. Would highly recommend.
AGreen Posted on 27/02/2017 , work completed 27/02/2017
Prompt and professional.
Customer Service
Quality
Value
They came when they said they would. They were well equipped and identified the problem quickly. They cleaned up after the job. There has been no rain since, so I can't yet say whether the problem has been solved, but I am confident that it will be. Their charges were modest.
Which? Trusted Traders Consumer Posted on 02/12/2016 , work completed 02/12/2016
Blocked upstairs toilet.
Customer Service
Quality
Value
Rang Pipescan in the morning, they arrived in the afternoon and had solved the drainage problem within 45 minutes. High tech equipment used and they showed me by camera the location of the blockages. Very satisfied with the service they provided and would recommend.
Ronnie Posted on 28/10/2016 , work completed 28/10/2016
First class work
Customer Service
Quality
Value
A first-class piece of work by a friendly, helpful and expert operator. A very professional job indeed. I have already recommended them to others and will continue to do so.
Paul, Lancashire Posted on 10/10/2016 , work completed 10/10/2016
Problem solved quickly.
Customer Service
Quality
Value
Excellent service. Called in the morning and workers here on site ASAP. Friendly, efficient and professional. 2nd time I've used them and wouldn't hesitate recommending them.
Ian, Lancashire Posted on 12/08/2016 , work completed 12/08/2016
Brilliant, prompt, professional
Customer Service
Quality
Value
First class, brilliant. Came to me same day and solved problem. Did an excellent job and would recommend to anyone. Very pleased.
Joan, Lancashire Posted on 08/07/2016 , work completed 08/07/2016
fantastic job
Customer Service
Quality
Value
What a fantastic job Pipescan did. They didn't just address my problem, they investigated further to find the 'root' cause! Very thorough and professional! All done with a smile!
Amy, Lancashire Posted on 07/06/2016 , work completed 07/06/2016
Pleasant, prompt & professional
Customer Service
Quality
Value
Texted and telephoned. Brilliant job. Cleaned up afterwards.
Leonard, Lancashire Posted on 19/05/2016 , work completed 19/05/2016
Brilliant job very professional
Customer Service
Quality
Value
Highly recommended & would have no hesitation in recommending them. I was very impressed and would certainty use them again.
Margaret, Lancashire Posted on 31/03/2015 , work completed 31/03/2015
Recommended
Customer Service
Quality
Value
I used them for pipe laying and also clearing drains. They were very prompt and trustworthy. The emergency service is spot on.
Stephen Posted on 11/12/2014 , work completed 11/12/2014