We had our gas boiler replaced by heat pump under the BUS scheme. The whole thing was a very positive experience for us. Steve and his team were super helpful and responsive. The system specified was carefully designed to meet our requirements re location, and they designed with a smaller heat pump and lower flow temperature than others we asked to quote. The work was completed on time and to a clearly high standard; our installation team were clearly knowledgeable and experienced, and wanted to work to the highest quality they could. The system works well - there were a few little niggles (some a result of my choices) but Steve was able to help get them resolved, including a particular challenge with the domestic hot water settings. Overall, very impressed - would definitely use them again, and recommend to others considering making the switch.