The installation of a electric vehicle charger. After dealing with several EV Charger instalation companies, Plug Me In was the only organisation that explained why I was having problems getting the EV charger installed, the problem was that my property was on a shared mains electricity supply with my neighbours propery called a looped supply and that an EV Charger could not be installed until my property had been disconnected from my neighbours and a new supply installed to my neighbours property, this was done free of charge from National Grid. As soon as the un-looping of my electrical supply had been done by National Grid we had a propt EV installation by Plug Me In, the work was carried out to my satisfaction and a few days later the work was inspected by Plug Me In and electrical installation certificate was issued. A good job well done.