The best company
George came to service our boiler, he was professional, friendly & explained everything he tested for. Even checked our carbon monoxide alarms. We felt safe & well looked after. Will always use Plumbgas.
Customer in Staffordshire
Posted on 02/02/2026
, work completed 30/01/2026
Recommended
Oil fired boiler repair and service
. Engineers/ plumbers were respectful of property, clean and tidy and polite . The work was drawn out because parts had to be ordered and staff absence / sickness . Shared determination to get the boiler fixed, worked after 6 pm when they were working . Cost escalated, more than expected . Disappointing. . Knowledgeable and skilled workers, genuinely tried to help and advise . Long hours worked by individuals esp. Ethan . Friendly admin staff on the phone
Customer in Staffordshire
Posted on 21/01/2026
, work completed 20/01/2026
Recommended
Very good service, a few issues were sorted later
I would like to praise the engineer Ryan for the work he has done and for sorting out a few teething problems including helping me use the Tado system. I would also like to send my thanks to Libby and Becky in admin for being polite, concerned, understanding and for sorting out a few problems. All in all, I would highly recommend Plumbgas
Customer in Staffordshire
Posted on 19/01/2026
, work completed 16/01/2026
Recommended
Replace leaking wash basin waste unit
Didn't have to wait long for an appointment. Ryan arrived on time. Carried out the job efficiently and thoroughly checked for leaks. Asked if I had any questions. Gave advice about a kitchen tap. Very pleased with the visit - excellent.
Customer in Staffordshire
Posted on 13/01/2026
, work completed 07/01/2026
Recommended
Outstanding
So kind when I was in a panic with water spurting everyway and heating off and water having to be turned off. Work done quietly, quickly and efficiently. Excellent
Customer in Staffordshire
Posted on 09/01/2026
, work completed 08/01/2026
Recommended
Satisfied Customer
Appointment time to obtain quotation was short. Survey, by Ryan, appeared efficient and questions and answers both ways. Quotation supplied and accepted and job booked in. Fitter, Ryan, was polite, friendly, efficient and answered my queries and explained boiler, dials etc. I was most impressed.
Customer in Staffordshire
Posted on 11/12/2025
, work completed 01/12/2025
Recommended
Good reliable service
Plumbgas maintained boiler exactly as planned. George Hughes did a great job. I'd recommend this company to others.
Customer in Staffordshire
Posted on 19/11/2025
, work completed 18/11/2025
Recommended
Great Company
George came to service our boiler today and did a fab job. He was super pleasant too . I would have 100% recommend Plumb Gas
Customer in Staffordshire
Posted on 12/11/2025
, work completed 11/11/2025
Recommended
Leaking hot water pipe in garage
4 November 2025. Ryan Holmes from Plumbgas fixed our leaking hot water pipe in the garage ceiling and flushed out two radiators in the living room. He was very professional and informative and did a very good job. I would definitely recommend this company.
Customer in Staffordshire
Posted on 06/11/2025
, work completed 04/11/2025
Recommended
Excellent
George came to service our boiler, very helpful and professional service. tested all our Carbon Monoxide meters and provided advice about another plumbing issue. Will definitely use this company again.
Customer in Staffordshire
Posted on 28/10/2025
, work completed 28/10/2025
Recommended
Repair to boiler
The Service was done efficiently as before . The engineer showed me the problem he had found and explained the issue clearly . The repair was done as agreed and on budget. The communication with PlumbGas has been excellent .
Customer in Telford and Wrekin
Posted on 16/10/2025
, work completed 15/10/2025
Recommended
Boiler Service
First time we have used Plumbgas for our annual boiler service. From the lady who booked our appointment to the engineer who came to service the boiler everything was first class. George was friendly and efficient and explained everything he had done . Luckily the boiler had no problems. The invoice arrived promptly with several ways to pay and the report was comprehensive. I will definitely use Plumbgas for my service next year and will also use them for any plumbing problems in the future. Would highly recommend.
Customer in Staffordshire
Posted on 15/10/2025
, work completed 14/10/2025
Recommended
Fixed a boiler heat exchanger
Fantastic work to fix a heat exchanger on a boiler, very professional company with great communication, well layed out quote. Work was done to a very high standard and a very friendly engineer.
Customer in Staffordshire
Posted on 05/10/2025
, work completed 30/09/2025
Recommended
Gas boiler service
Prompt and friendly service by George . He was friendly and efficient . George explained all he was doing discussed the whole service with me and was very reassuring Thankyou Very happy to continue using Plumgas
Customer in Staffordshire
Posted on 03/10/2025
, work completed 03/10/2025
Recommended
Removing old shower unit and fitting a new one, complete with plumbing
Excellent service as ever from Plumbgas - a new shower unit fitted to include new shower tray, aqua boards, easy clean glass doors and shower fittings. Timely, professional and competent service with the lovely Niall leading the charge on this occasion. Niall has splendid customer care skills and he went the extra mile to keep things on track, including heading off to Screwfix at the end of a hard day's work to get hold of the selected shower head/handset as there was just the one in stock. I hadn't originally asked for this but it was needed, hence the last minute dash to Screwfix. High quality, good old-fashioned service and competence. And lovely new shower to boot. Many thanks to the whole team who are all lovely and support Niall's approach to the work. No hesitation in recommending Plumbgas to anyone.
Customer in Staffordshire
Posted on 16/09/2025
, work completed 12/09/2025
Recommended
annual boiler service
We always use Plumbgas for our annual boiler service. They remind us when the service is due and it is easy to book in. The engineer that comes is always friendly and professional, and the work area is always left clean and tidy. In my opinion the charges are always reasonable. We will continue to use this company for our plumbing needs
Customer in Staffordshire
Posted on 12/08/2025
, work completed 12/08/2025
Recommended
New shower unit
Excellent and very fast service to discuss the various options and procure and install my new shower unit. Clean and fast professional service. Highly recommended
Customer in Staffordshire
Posted on 15/07/2025
, work completed 11/07/2025
Recommended
Excellent Work
From helpful and patient advice to a job completed to a high standard, we are very happy with this company. The price was competitive, and the work carried out to plan, to date, and in a professional and courteous manner.
Customer in Staffordshire
Posted on 21/06/2025
, work completed 17/06/2025
Recommended
Excellent service
It was so hard to find a plumber so I was very happy to use Plumbgas Services and I have used them a few times now. They are well organised, turn up when they say they will and then do a really good job for a fair price. I’ve had a new expansion tank fitted, an inline water conditioner and a leak sorted. They are definitely my go-to plumbing service now.
Customer in Staffordshire
Posted on 18/05/2025
, work completed 26/03/2025
Recommended
Air source heat pump install
I was matched up PlumbGas by Heat Geek to install our Air Source Heat Pump. Heat Geek training shows through. They came to do the heat loss survey and talk me through all the work needed to upgrade our home heating. He was very helpful through the whole process, answering loads of questions, in the weeks and months leading up to the installation. The week of the install the PlumbGas team were fantastic, clean, tidy, very efficient and worked well together. It was a pleasure having them in the house! They come highly recommended!
Customer in West Midlands
Posted on 17/05/2025
, work completed 16/05/2025
Recommended
Fixing a leak
Jack arrived at the time he said he would and worked hard all day identifying the cause of the leak and fixing the problem, along with replacing some dripping taps and a faulty flush on a toilet. He was very polite and professional throughout the day and worked very hard.
Customer in Staffordshire
Posted on 08/05/2025
, work completed 07/05/2025
Recommended
Soggy ceiling in downstairs toilet
Saturday 4.30pm noticed ceiling in down stairs toilet had a large wet patch with black mouldy ring in the centre. Phoned Plumbgas (my plumber used since it started business years ago). Following a discussion mutually agreed that as there were no water drips on the floor there was no need to instigate emergency procedures and added costs and I was booked for the first call on the following Monday @ 0830hrs. Ethen duly arrived on time and proceeded a methodical investigation in the upstairs ensuite to find the problem. He subsequently found the leak in a flexy pipe to the sink which was repaired all in less than two hours with no damage to carpets or floor tiles. Plumbgas also recommended a plaster to replace the damaged ceiling which has now been arranged
Customer in Staffordshire
Posted on 01/05/2025
, work completed 28/04/2025
Recommended
Would 100% recommend
We have used Plumbgas for three bits of work over the past 6 months and have now booked to use them again for a larger project. They have been great to work with and the admin staff and each engineer have been incredibly diligent and professional. Would certainly recommend them.
Customer in Staffordshire
Posted on 28/04/2025
, work completed 28/04/2025
Recommended
Excellent service again
This was the third boiler service and it was first rate again with great communication and professional service. Well done!
Customer in Staffordshire
Posted on 02/04/2025
, work completed 01/04/2025
Recommended
Regular Annual Service
Engineer arrived on time to service gas boiler and gas fire. The estimated time and cost for the job was accurate. The engineer was most polite and helpful and thorough. He found the service instructions on the web when I could not find the booklet.
Customer in Staffordshire
Posted on 27/03/2025
, work completed 25/03/2025
Recommended