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Endorsed by Which? Trusted Traders

Plumbright Heating & Plumbing Services Ltd

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4.9

36 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

About

Plumbright over 22 years experience this family run business has provided our customers with a quality service. For your bathroom, heating and plumbing you can rely on our team of trustworthy and reliable engineers and our expertise to manage the whole project, whatever the size.

From our base in Chepstow we cover areas around Abergavenny and Monmouth, Newport, Cwmbran and Pontypool as well as Lydney & Bristol

Please contact Hannah in the office to arrange an appointment either by phone or email for a prompt response and we will happily arrange a convenient time to talk over and advise what is required.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
36 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Excellent work yet again
Customer Service
Quality
Value
We have had a new central heating system and a complete bathroom carried out by Plumbright, We were so impressed by this work we asked them to undertake the refurbishment of the downstairs cloakroom/toilet. Being a small room the work was difficult however the plumb right team carried all work out in a cheerful manner and to an extremely high standard, adapting to problems as they arose. We have never had hot water in the downstairs toilet however the Manager Richard Jones arranged for the fitting of a water heater in the adjacent outside the building. Hot water is now a luxury we never thought we would have. Regarding Manager Richard, he attended very frequently to both check the work being carried out and fully update us of its progress. We really cannot praise Plumbright enough, the 60's style downstairs toilet is now very modern and a pleasure to see and use. The job cost was very reasonable with all fittings used of the highest standard. In conclusion, a very helpful and trustworthy team that we will not look elsewhere if we require any more similar work.
Customer in Monmouthshire Posted on 21/08/2021 , work completed 13/08/2021
Excellent service
Customer Service
Quality
Value
Plumbright Heating & Plumbing Services Ltd have provided an excellent service when fitting a new boiler. Both their engineers and office staff are polite efficient and prompt. The boiler was fitted to a high standard within the agreed timeframe. I wouldn't hesitate to use Plumbright Heating & Plumbing Services Ltd for any future plumbing needs I may have.
Ella in Monmouthshire Posted on 07/05/2021 , work completed 06/05/2021
Professional & trustworthy
Customer Service
Quality
Value
We had our new boiler fitted with Plumbright. Rich came and discussed the availible options, as we wanted the boiler in our utility room, rather than the airing cupboard. He was knowledgable and accommodating, which was reassuring. We agreed on the work to be done, which also included removing the gas fire from the living room. All the Plumbright team were professional, courteous, and notably punctual. They were tidy and clean, doing their utmost to minimise disruption to our daily life. The workmanship was very high quality, they took pride in the job and ensured we were happy at every stage of the process. Keeping us fully informed, they were responsive to all communications. We will be using them again in the near future to renovate our ensuite bathroom. Thanks for a job well done!
Giada in Monmouthshire Posted on 09/01/2021 , work completed 30/11/2020
Reliable and friendly service
Customer Service
Quality
Value
We have used Plumbright for a number of years. During that time they have replaced a boiler, replaced radiators, fitted heated towel rails and carried out the annual gas boiler service. On this occasion, they replaced a shower and fixed a problem with a valve in the heating system. The work was undertaken as planned and at the agreed cost. When subsequently one of the radiators didn't work because of an airlock they promptly sent a heating fitter to fix the problem, at no additional cost. From our extensive experience, we would highly recommend them. The fitters are very knowledgeable, helpful and friendly.
Customer in Newport Posted on 16/12/2020 , work completed 27/11/2020
Fast, reliable, trustworthy, hassle free installation.
I have used Plumbright for a number of years and have recommended them to numerous friends and family. Last year I upgraded my boiler to a combi to include new radiators and just recently replacing a gas hob. They have also installed a bathroom for me - around 8 years ago - it still looks good and I have never had an issue - not even a bath reseal to date!! They engineers are always on time, friendly and more importantly know what they are doing. Hannah in the office runs a tight ship and always updates me as to when someone will be arriving and if there is any delays and always contacts me each year about services. All in all, Richard and team have never let me down, I will not trust any other firm and nor should you.
Gemma in Torfaen Principal Area Posted on 06/11/2020 (Reviewer did not use service)
Excellent quality service
Customer Service
Quality
Value
After having our boiler condemned on safety grounds (it was very old, wheezy and leaked!) Plumbright quickly provided a quote and timeline to fit a replacement. The work was carried out quickly, cleanly in the time they had said it would be. The technician, Steve, was polite,courteous, knowledgeable and fully explained what he had done and how to operate the new system. I will be using them again.
Customer in Gloucestershire Posted on 03/10/2020 , work completed 11/09/2020
Prompt, good work, nice staff
Customer Service
Quality
Value
We had a boiler service and a radiator leak mended. The booking process was very easy, and the quote for the leak came through quickly, very easy to deal with the office. Plumber was a really nice chap, tidied up, helpful, explained something on the boiler which hadn't been pointed out to us when it was fitted (by another company). On time, all covid protections undertaken. Great, will be my go to company.
Customer in Monmouthshire Posted on 25/09/2020 , work completed 17/09/2020
New boiler, radiators and pipework installation
Customer Service
Quality
Value
After buying a house with a very poor heating system we asked Plumbright for a quote for a complete new one. They advised us on what our options would be including the best way to get the old one working (which would have been cheaper) but we decided to have the lot done as the new boilers came with a 10-12 year guarantee. The work was all completed to a high standard with the installation team being very friendly, helpful and knowledgeable ensuring the job was complete and that we were happy before leaving. We have further plumbing projects planned for the future so will definitely be giving Plumbright a call to carry out the work for us.
Customer in Monmouthshire Posted on 11/08/2020 , work completed 10/08/2020
New combi boiler
Customer Service
Quality
Value
We decided that our heating system was about to receive a grade 2 listed historic award. As such, we contacted Plumb Right for advice. They attended promptly and assessed the situation which we believed would be difficult in a 60's house. The team that carried out the work over the last 3 days can only be described as outstanding. The way they worked was both efficient and highly professional, the combi boiler and all pipes and fittings were completed within 3 days. All items were removed and the work areas were thoroughly cleaned. We cannot praise the Plumb Right team enough. Throughout the procedure, we were visited and contacted by the manager Richard who proved to be a pleasure to deal with. Costs were very far considering the massive amount of work required. we were so pleased with Plumb Right we have requested that they install a completely new bathroom as soon as possible. We would highly recommend this company to anybody. Plumb Right is certainly a credit to the industry, especially during these difficult times.
Customer in Monmouthshire Posted on 31/07/2020 , work completed 31/07/2020
Repaired leaking pipe joint
Customer Service
Quality
Value
Having removed part of my kitchen ceiling to find the leak, it soon became apparent that the leaking Tee piece was in a very difficult place directly under my boiler and restricted between very close floor joists. Plumbright technicians carried out the repairs expertly, within a very good time, to an excellent standard and at good value. They were very professional in every way and left no trace behind when they left. An excellent service from a local company that I will definitely be a repeat customer of in the future.
Neil Posted on 22/07/2020 , work completed 13/07/2020