Plumbright Heating & Plumbing Services Ltd

Excellent service received from Plumbright. From the first contact with the office (Hannah) to enquire about a new oil boiler to replace our 24yr old Alpha range, right through to Ben and Dan undertaking the installation of the new external boiler and subsequent decommissioning of our Alpha we were extremely pleased we had chosen Plumbright. A thorough survey (undertaken by Steve) gave us significant confidence prior to choosing to our preferred installer. Dan and Ben were very clean and tidy in the two days they were with us and explained the operation of the new boiler in detail before finishing. All in all we were extremely pleased we had chosen Plumbright for our new Worcester oil fired boiler and would have no hesitation in recommending them to others.

Our bathroom was very dated and en-suite so small it was unusable. Plumbright was one of two companies we approached. Their showroom had a wide range of options to choose from. The boss, Richard, was very helpful, and we chose new fittings and wall and floor coverings with his help that made the most of both rooms. He also found a way of removing unneeded boxing in the en-suite that provided enough room to transform it. The plumbers who carried out the work were friendly and professional at all times and regularly checked that what was being done was exactly what we wanted. Richard checked on progress quite often and when damp was found behind the wall and under the floor it was remedied without drama. We also needed the toilet changing in the downstairs cloakroom without damaging the surrounding tiles. The cistern and associated plumbing is behind a plasterboarded, tiled wall, with the only access through a small hatch. One of the plumbers was able to get in there and the work was done to a high standard. (And with some merriment at his contortions getting in and out.) The finished work is amazing. We use the en-suite every day now and both rooms look stunning.

New LPG boiler fitted. A professional and tidy installation completed in good time to a very high standard by well qualified engineers. Thank you.

Have used this firm before. Always polite and helpful on first contact by phone or email. Came quickly, very helpful and tidy. All on all excellent

We have used Plumbright Heating & Plumbing Services Ltd quite a few times now, and use them always when looking for a plumber in Chepstow. This particular time they replaced our boiler, which had packed in during a very cold spell (it was 25 yrs old). They were competitive with the pricing and clear and concise with setting our expectations with time frames and cost. They arrived on time and just got on with the job in hand. Everything was done to perfection and they tidied up everything before leaving. I would highly recommend this company to anyone looking for a plumber or heating specialist in Chepstow

Excellent service came out within 24hr from my call sorted out within an hour. Good rates will definitely us again.

While having my central heating upgraded by Plumbright we also had a bathroom update, all new. We visited various showrooms and decided to remove the bath and have a bath-sized walk-in shower. Took advice on location of shower, basin and toilet. We liked a unit we had seen but took advice and chose a different set of furniture and am glad we did. The units, sink and comfort height seat all looked great when fitted by brilliant tradesmen. The toilet was left connected if required. But we left the keys and went on holiday. Richard was as right as they come. Easily trusted to get the job done with the team at Plumbright and me not looking over their shoulders. Returning when the new toilet was fitted it was amazing to see the progress. Anything I wanted or did not understand was cheerfully dealt with by the office and Richard of Plumbright. My last home was a new build and was second rate compared to the standard achieved by Plumbright.

We have had a new central heating system and a complete bathroom carried out by Plumbright, We were so impressed by this work we asked them to undertake the refurbishment of the downstairs cloakroom/toilet. Being a small room the work was difficult however the plumb right team carried all work out in a cheerful manner and to an extremely high standard, adapting to problems as they arose. We have never had hot water in the downstairs toilet however the Manager Richard Jones arranged for the fitting of a water heater in the adjacent outside the building. Hot water is now a luxury we never thought we would have. Regarding Manager Richard, he attended very frequently to both check the work being carried out and fully update us of its progress. We really cannot praise Plumbright enough, the 60's style downstairs toilet is now very modern and a pleasure to see and use. The job cost was very reasonable with all fittings used of the highest standard. In conclusion, a very helpful and trustworthy team that we will not look elsewhere if we require any more similar work.

Plumbright Heating & Plumbing Services Ltd have provided an excellent service when fitting a new boiler. Both their engineers and office staff are polite efficient and prompt. The boiler was fitted to a high standard within the agreed timeframe. I wouldn't hesitate to use Plumbright Heating & Plumbing Services Ltd for any future plumbing needs I may have.

We had our new boiler fitted with Plumbright. Rich came and discussed the availible options, as we wanted the boiler in our utility room, rather than the airing cupboard. He was knowledgable and accommodating, which was reassuring. We agreed on the work to be done, which also included removing the gas fire from the living room. All the Plumbright team were professional, courteous, and notably punctual. They were tidy and clean, doing their utmost to minimise disruption to our daily life. The workmanship was very high quality, they took pride in the job and ensured we were happy at every stage of the process. Keeping us fully informed, they were responsive to all communications. We will be using them again in the near future to renovate our ensuite bathroom. Thanks for a job well done!