Plumbright Heating & Plumbing Services Ltd

Have used this firm before. Always polite and helpful on first contact by phone or email. Came quickly, very helpful and tidy. All on all excellent

We have used Plumbright Heating & Plumbing Services Ltd quite a few times now, and use them always when looking for a plumber in Chepstow. This particular time they replaced our boiler, which had packed in during a very cold spell (it was 25 yrs old). They were competitive with the pricing and clear and concise with setting our expectations with time frames and cost. They arrived on time and just got on with the job in hand. Everything was done to perfection and they tidied up everything before leaving. I would highly recommend this company to anyone looking for a plumber or heating specialist in Chepstow

Excellent service came out within 24hr from my call sorted out within an hour. Good rates will definitely us again.

While having my central heating upgraded by Plumbright we also had a bathroom update, all new. We visited various showrooms and decided to remove the bath and have a bath-sized walk-in shower. Took advice on location of shower, basin and toilet. We liked a unit we had seen but took advice and chose a different set of furniture and am glad we did. The units, sink and comfort height seat all looked great when fitted by brilliant tradesmen. The toilet was left connected if required. But we left the keys and went on holiday. Richard was as right as they come. Easily trusted to get the job done with the team at Plumbright and me not looking over their shoulders. Returning when the new toilet was fitted it was amazing to see the progress. Anything I wanted or did not understand was cheerfully dealt with by the office and Richard of Plumbright. My last home was a new build and was second rate compared to the standard achieved by Plumbright.

We have had a new central heating system and a complete bathroom carried out by Plumbright, We were so impressed by this work we asked them to undertake the refurbishment of the downstairs cloakroom/toilet. Being a small room the work was difficult however the plumb right team carried all work out in a cheerful manner and to an extremely high standard, adapting to problems as they arose. We have never had hot water in the downstairs toilet however the Manager Richard Jones arranged for the fitting of a water heater in the adjacent outside the building. Hot water is now a luxury we never thought we would have. Regarding Manager Richard, he attended very frequently to both check the work being carried out and fully update us of its progress. We really cannot praise Plumbright enough, the 60's style downstairs toilet is now very modern and a pleasure to see and use. The job cost was very reasonable with all fittings used of the highest standard. In conclusion, a very helpful and trustworthy team that we will not look elsewhere if we require any more similar work.

Plumbright Heating & Plumbing Services Ltd have provided an excellent service when fitting a new boiler. Both their engineers and office staff are polite efficient and prompt. The boiler was fitted to a high standard within the agreed timeframe. I wouldn't hesitate to use Plumbright Heating & Plumbing Services Ltd for any future plumbing needs I may have.

We had our new boiler fitted with Plumbright. Rich came and discussed the availible options, as we wanted the boiler in our utility room, rather than the airing cupboard. He was knowledgable and accommodating, which was reassuring. We agreed on the work to be done, which also included removing the gas fire from the living room. All the Plumbright team were professional, courteous, and notably punctual. They were tidy and clean, doing their utmost to minimise disruption to our daily life. The workmanship was very high quality, they took pride in the job and ensured we were happy at every stage of the process. Keeping us fully informed, they were responsive to all communications. We will be using them again in the near future to renovate our ensuite bathroom. Thanks for a job well done!

We have used Plumbright for a number of years. During that time they have replaced a boiler, replaced radiators, fitted heated towel rails and carried out the annual gas boiler service. On this occasion, they replaced a shower and fixed a problem with a valve in the heating system. The work was undertaken as planned and at the agreed cost. When subsequently one of the radiators didn't work because of an airlock they promptly sent a heating fitter to fix the problem, at no additional cost. From our extensive experience, we would highly recommend them. The fitters are very knowledgeable, helpful and friendly.

I have used Plumbright for a number of years and have recommended them to numerous friends and family. Last year I upgraded my boiler to a combi to include new radiators and just recently replacing a gas hob. They have also installed a bathroom for me - around 8 years ago - it still looks good and I have never had an issue - not even a bath reseal to date!! They engineers are always on time, friendly and more importantly know what they are doing. Hannah in the office runs a tight ship and always updates me as to when someone will be arriving and if there is any delays and always contacts me each year about services. All in all, Richard and team have never let me down, I will not trust any other firm and nor should you.

After having our boiler condemned on safety grounds (it was very old, wheezy and leaked!) Plumbright quickly provided a quote and timeline to fit a replacement. The work was carried out quickly, cleanly in the time they had said it would be. The technician, Steve, was polite,courteous, knowledgeable and fully explained what he had done and how to operate the new system. I will be using them again.