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Plumbright Heating & Plumbing Services Ltd

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4.9

28 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

About

Plumbright over 22 years experience this family run business has provided our customers with a quality service. For your bathroom, heating and plumbing you can rely on our team of trustworthy and reliable engineers and our expertise to manage the whole project, whatever the size.

From our base in Chepstow we cover areas around Abergavenny and Monmouth, Newport, Cwmbran and Pontypool as well as Lydney & Bristol

Please contact Hannah in the office to arrange an appointment either by phone or email for a prompt response and we will happily arrange a convenient time to talk over and advise what is required.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance

Customer reviews

4.9
28 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Repaired leaking pipe joint
Customer Service
Quality
Value
Having removed part of my kitchen ceiling to find the leak, it soon became apparent that the leaking Tee piece was in a very difficult place directly under my boiler and restricted between very close floor joists. Plumbright technicians carried out the repairs expertly, within a very good time, to an excellent standard and at good value. They were very professional in every way and left no trace behind when they left. An excellent service from a local company that I will definitely be a repeat customer of in the future.
Neil Posted on 22/07/2020 , work completed 13/07/2020
A rare and precious find!!! Plumbers who genuinely know exactly what they talking about, turn up when they say they will, and do fantastic job!!!
Customer Service
Quality
Value
We have had very bad experiences of being let down badly by numerous plumbers in the past, who either failed to turn up or did shoddy work of poor standard. We were beginning to despair of ever finding a plumber whom we could believe and on whom we could rely. Richard and his team went out of their way to source a replacement pump when ours broken down, turned up when they promised to and at short notice, solved the problem that we had, and carried out the repairs to the highest standard. We cannot speak highly enough of their professionalism and the quality of their work and service. Their support staff are extremely helpful and friendly, and kept us informed of progress all along. We highly recommend them, and will have no hesitation in using them again the future.
Customer Posted on 28/02/2020 , work completed 21/02/2020
Prompt and efficient
Customer Service
Quality
Value
Urgently needed our washing machine connected after our move (the connection required wasn't straightforward). Speedy response + friendly and efficient plumber.
Customer in Gloucestershire Posted on 21/01/2020 , work completed 08/01/2020
Excellent service from start to finish
Customer Service
Quality
Value
My boiler developed a fault on a Saturday morning and Plumbright were able to get an engineer to me within three hours of calling them. He managed to get us up and running but there were ongoing problems with the boiler and we decided to have a new one fitted. Richard from Plumbright came out to quote and was very thorough in his assessment of what was needed. He explained what would be suitable for our needs and the reasons why he recommended what he did. We had a condensate pump in our old set-up, which had caused us issues in the past, Richard took the time to investigate the options for eliminating it from the system, by plumbing in a condensate line to a suitable drain. This involved taking up a section of floor and running pipes through into a drain beneath a downstairs washbasin. He also advised on a flue through our roof, as the previous flue had been a constant source of problems, because it was a long and convoluted horizontal system. The work was completed on time and on budget. I was kept thoroughly informed at every stage. The engineers were courteous, professional and very considerate. The flooring they took up was neatly replaced and all pipework was either hidden or neatly placed so as to be very unobtrusive. The pipework and electrics were left in incredibly neat order and everything about the system was fully explained to me. From start to finish the service and communication was excellent and I can wholeheartedly recommend this firm, they're fantastic.
Customer in Monmouthshire Posted on 23/12/2019 , work completed 11/12/2019
Broken toilet
Customer Service
Quality
Value
Used this company before for boiler service and radiator repairs. Were great both times with reasonable prices. Same this time round, admin great for advise and bookings and plumber friendly and polite. The price was reasonable and did the job with no fuss. Great company.
Customer in Monmouthshire Posted on 15/11/2019 , work completed 11/11/2019
Installation of new boiler
Customer Service
Quality
Value
Had a new boiler fitted yesterday the engineers worked nonstop to take old boiler out and fit new boiler. The two engineers were very professional cleaned up after fitting the boiler and I would recommend them and Plumbright for a job well done.
Customer in Caerphilly County Borough Posted on 01/11/2019 , work completed 31/10/2019
Rapid, efficient and professional
Customer Service
Quality
Value
Helpful and honest service, right from the start. Efficient communication with Hanna and Kaya, who put us in touch with one of their plumbers to discuss our needs. We needed to install a butler sink in an outside space, which also required extending the pipes from inside the house to that area. The workmen arrived as scheduled and did all the necessary work. The price was fair for a professional job. Thank you, all!
Customer in Greater London Posted on 05/09/2019 , work completed 12/08/2019
Great job, fast, clean and friendly.
Customer Service
Quality
Value
Always a great job on servicing the boiler and any job that I've asked to be done. Fast,clean and friendly.
Elaine, Monmouthshire Posted on 07/08/2019 , work completed 26/07/2019
Boiler Installation
Customer Service
Quality
Value
I was very impressed by the work carried out by Plumbright. They were efficient, friendly, done exactly what they said they would, in the time scale agreed. They removed all rubbish and kept the disruption to a minimum. I would highly recommend them.
Sharon, Monmouthshire Posted on 01/08/2019 , work completed 05/07/2019
Outstanding Professional Plumbing Support: 5 Stars of Excellence
Customer Service
Quality
Value
The Highlights: Professional, polite, punctual, practical solutions oriented, accurate, very fair fees exactly as quoted: no surprises, excellent workmanship total customer confidence. The Background: Richie & Hanna and the team are the Gold Standard of how run a world-class Heating & Plumbing business. Their professional pride was well deserved by delivering on time and on budget a complex renovation project involving a "best in class" new boiler and piping system. Two years of punctual maintenance and scheduled services have kept the customer satisfaction rating at the highest level... and when I drilled into one of their properly placed pipes with an improperly placed screw as part of my DIY floor repair project they were on-site to make the urgent repairs. Above all these professional and technical kudos which are well earned we have found PlumbRight to embody the honesty and integrity that we so highly value in the understated and modest Welsh style of customer satisfaction. A truly 5 Star Experience.
Customer in Newport Posted on 25/04/2019 , work completed 17/04/2019