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Plumbright Heating & Plumbing Services Ltd

4.9

45 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Plumbright - for over 22 years this family run business has been provided customers with reliable and quality service. For any bathroom, heating and plumbing needs you can rely on our team of trustworthy and knowledgeable engineers, as well as our expertise to manage the whole project, whatever the size.

From our base in Chepstow we cover areas around Abergavenny and Monmouth, Newport, Cwmbran and Pontypool as well as Lydney & Bristol

Please contact the office to arrange an appointment either by phone or email for a prompt response and we will happily arrange a convenient time to talk over and advise what is required.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
45 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Great job, fast, clean and friendly.
Customer Service
Quality
Value
Always a great job on servicing the boiler and any job that I've asked to be done. Fast,clean and friendly.
Elaine, Monmouthshire Posted on 07/08/2019 , work completed 26/07/2019
Boiler Installation
Customer Service
Quality
Value
I was very impressed by the work carried out by Plumbright. They were efficient, friendly, done exactly what they said they would, in the time scale agreed. They removed all rubbish and kept the disruption to a minimum. I would highly recommend them.
Sharon, Monmouthshire Posted on 01/08/2019 , work completed 05/07/2019
Outstanding Professional Plumbing Support: 5 Stars of Excellence
Customer Service
Quality
Value
The Highlights: Professional, polite, punctual, practical solutions oriented, accurate, very fair fees exactly as quoted: no surprises, excellent workmanship total customer confidence. The Background: Richie & Hanna and the team are the Gold Standard of how run a world-class Heating & Plumbing business. Their professional pride was well deserved by delivering on time and on budget a complex renovation project involving a "best in class" new boiler and piping system. Two years of punctual maintenance and scheduled services have kept the customer satisfaction rating at the highest level... and when I drilled into one of their properly placed pipes with an improperly placed screw as part of my DIY floor repair project they were on-site to make the urgent repairs. Above all these professional and technical kudos which are well earned we have found PlumbRight to embody the honesty and integrity that we so highly value in the understated and modest Welsh style of customer satisfaction. A truly 5 Star Experience.
Customer in Newport Posted on 25/04/2019 , work completed 17/04/2019
Communications and work done excellent
Customer Service
Quality
Value
Central Heating boiler service - boiler in warranty. Service done at agreed price and time slot. Engineer pointed out that Service Manual needed filling in to maintain warranty, although it took me days to find Manual, he then filled it in and the back office organised other essential paperwork recording the boiler installation to be sent to me - a different Plumbing company who did the installation failed to do this. Very pleased with work and help provided - this is a company who "go the extra mile"
Customer in Monmouthshire Posted on 09/04/2019 , work completed 27/03/2019
Professional & courteous
Customer Service
Quality
Value
The removal of 4 existing radiators. Drainage of the central heating system and the supply & installation of 4 new radiators. Finally refilling the central heating system. From one initial visit through to the installation. The Plumbright team were extremely helpful, professional, kind & courteous. They were also extremely tidy and friendly. I would most definitely recommend Plumbright.
Diane Margaret, Gwent Posted on 08/04/2019 , work completed 08/04/2019
Excellent service
Customer Service
Quality
Value
Excellent service I would recommend Plumbright. It was done to the agreed schedule and budget.
Lyndon, Gwent Posted on 22/03/2019 , work completed 22/03/2019
Callout and Quote
Customer Service
Quality
Value
Very obliging and quick customer service. Good people and care taken. Will go back for more work soon.
Customer in Monmouthshire Posted on 19/12/2018 , work completed 14/12/2018
Efficient service
Customer Service
Quality
Value
Most impressed with this firm. Work carried out promptly, professionally and efficiently. Engineer very pleasant and helpful. Communications with office very good and queries answered without delay. I would certainly recommend this firm to anyone I know. In fact my son recommended them in the first place.
Customer in Monmouthshire Posted on 13/12/2018 , work completed 13/12/2018
C Rodgers
Customer Service
Quality
Value
I live in the midlands & needed a plumber quickly contacted Hannah at Plumbright. I explained my problems, within a couple of days all work was done very efficiently & at the right price. excellent & honest company to deal with very satisfied.
Customer in Monmouthshire Posted on 03/12/2018 , work completed 15/11/2018
Excellent service, great job
Customer Service
Quality
Value
Excellent quality service fitting new boiler, good communication and price. Work completed on schedule and house left immaculate.
Hannah, Gwent Posted on 03/12/2018 , work completed 03/12/2018
Oil boiler
Customer Service
Quality
Value
My Worcester oil boiler stopped firing and it was on a very cold night. Plumbright came out in the late evening and fixed it straight away. I then booked them for a service as well. they are reliable and trustworthy and I totally recommend them to anyone who needs a decent plumber.
Mr Sullivan Posted on 13/11/2018 , work completed 13/11/2018
Excellent service and helped us when we were very cold!
Customer Service
Quality
Value
We live rural and have an external oil boiler. When it stopped working obviously it was mid winter and VERY cold. The team at Plumbright came recommended to us, Richard came out the same day (even though I could tell they were super busy!). He fixed the boiler there and then meaning that my family were returned to warmth and hot water. Highly recommend Plumbright's service, a really good independent business.
M Dalley Posted on 07/11/2018 , work completed 07/11/2018
Satisfied customer
Customer Service
Quality
Value
I use Plumbright for my oil boiler servicing and repairs and have also used them to replace a shower cubicle and for any future plumbing that I require they will be my first call. Until I used Plumbright I had always found it difficult to find an oil boiler specialist but as authorised Worcester Bosch repairers and suppliers I have always had every confidence in the work they have undertaken at a fair price. The shower cubicle was fitted very proficiently and they supplied the fittings chosen by me at the trade price.
Which? Trusted Traders Consumer Posted on 20/08/2018 , work completed 20/08/2018
Excellent work
Customer Service
Quality
Value
Boiler service & work to stop noisy pipes due to water pressure build up.
Which? Trusted Traders Consumer Posted on 16/08/2018 , work completed 16/08/2018
Very happy to recommend
Customer Service
Quality
Value
We needed a new automatic bypass fitted on our boiler. We have used Plumbright for plumbing and central heating jobs before and have always been extremely happy with the work they have done for us. This job, as with all others, was arranged at a time to suit us, and carried out very efficiently. The central heating engineers at Plumbright are always friendly and reliable and go the extra mile to be helpful.
Which? Trusted Traders Consumer Posted on 15/08/2018 , work completed 15/08/2018
Great service every time
Customer Service
Quality
Value
New flexi hose to heating system
Which? Trusted Traders Consumer Posted on 13/08/2018 , work completed 13/08/2018
Prompt, helpful and effective
Customer Service
Quality
Value
Fixing a power shower that had stopped working. They arrived at the time agreed and resolved the problem swiftly gìving me options as to how it could be fixed and suggesting what to watch for in the next couple of days in case the issue had been caused by a bigger problem. Plumbright have undertaken lots of work for me over the years and I have rarely had issues with their work. They are responsive, helpful and good value.
Which? Trusted Traders Consumer Posted on 10/08/2018 , work completed 10/08/2018
Good experience with Plumbright
Customer Service
Quality
Value
Replacement of hot water cylinder with dual immersion cylinder, relocated from airing cupboard into loft. Very good experience.
Which? Trusted Traders Consumer Posted on 09/08/2018 , work completed 09/08/2018
HELPFUL, EFFICIENT SERVICE
Customer Service
Quality
Value
Steve from Plumbright was an exemplary worker. he diagnosed the problem, & methodically resolved it. he has a pleasant, cheerful helpful manner. Over the phone plumbright have always been pleasant, helpful & courteous.
Which? Trusted Traders Consumer Posted on 08/08/2018 , work completed 08/08/2018
I'd use Plumright every time!
Customer Service
Quality
Value
I was very pleased with the quality of the work done by Plumbright. Their workers were completely reliable, always turned up on time, worked throughout the day with a minimum of disruption and cleared up neatly at the end of each session. The work was done to a very high standard; the workforce were clearly skilled and knew what they were doing. We were grateful for the additional ideas that Plumbright offered that make the finished product much more attractive and imaginative than it might otherwise have been. The work was very competitively priced and delivered on time. I would have no hesitation whatsoever in recommending this firm to anyone considering using them, and I would certainly go to them first for any similar work in the future .
Which? Trusted Traders Consumer Posted on 08/08/2018 , work completed 08/08/2018
Very satisfied customer
Customer Service
Quality
Value
We had the heating changed from a back boiler to a Combi boiler. The work involved a lot of work to remove tanks and pipes from the attic, and was completed in a very efficient manner. Then we had the bathroom completely refitted, all very well done, also we then decided they could update our kitchen. All very pleased with the way the work was carried out, with very efficient and trustworthy staff. Would highly recommend this company.
Which? Trusted Traders Consumer Posted on 30/06/2018 , work completed 30/06/2018