Endorsed by Which?

Plumbright Services Limited

5.0

77 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 09:00–12:30
  • Sunday - Closed

About

I am a fully qualified Plumbing & Heating Engineer with over 30 years experience, Gas Safe Registered.
I take pride in my work and this is reflected in my reviews...

Based on the Finchley Road, North West London, my small company provides, a prompt, professional, quality Service to the local area.

I have built up an extensive knowledge of the problems found on domestic Plumbing and Heating Systems and their solutions.

I specialise in the repair, servicing of Vaillant and Worcester Bosch boilers and also work on Baxi, Potterton, Main and Ideal Boilers. I conduct gas safety checks on your appliances and install wireless heating controls. I also carry out the repair of your plumbing appliances, especially wc cisterns, taps, shower mixers and waste pipe blockages, etc.

Tap repairs and installations, central heating fault finding, Water/Gas Pipe Repair and Installation, leaky fittings, Radiator and Pipe Repairs.

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
77 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
More than happy to recommend Tony
Customer Service
Quality
Value
I found Tony via the Which? Trusted Traders site and booked him to service my boiler, which was not heating up my radiators as much as in previous years. He was professional and thorough, got the boiler working efficiently again, did the whole range of safety checks, explaining what he was doing throughout, and I even got some tips on how to lower heating costs. All this in about an hour. He definitely provided a better service at a lower cost than a certain large gas company I could mention. Will definitely be booking my annual services with him from now on.
Customer in Greater London Posted on 25/10/2023 , work completed 24/10/2023
The trader replied (on 26/10/2023)
Thank you Mr Thomas for your recommendation. Happy to look after your boiler and plumbing in the future.
Highly skilled and reliable support
Customer Service
Quality
Value
Tony has maintained our boiler and solved our plumbing problems for many years, and he has always taken the time to explain the issues involved to us and how they might be fixed. We are very grateful for his professional knowledge, skills and experience. His problem-solving expertise has come to our rescue so many times, once for instance in finding the right obscure part to repair the flushing mechanism for a lavatory tank. Most recently, he quickly diagnosed the fault when our elderly boiler broke down. Tony has always come when he said he would, and we have consistently found his charges to be very fair. We absolutely trust and rely on Tony, and would recommend him to anyone who needs a plumbing and heating engineer.
Customer in Greater London Posted on 30/05/2023 , work completed 26/04/2023
The trader replied (on 30/05/2023)
Many thanks for taking the time to write your review. Happy to be of assistance.
Very quick to respond
Customer Service
Quality
Value
The thermostat wasn't working and I was cold. Tony came at speed and the problem was fixed in no time. He was very pleasant and will now be coming back to service the boiler too.
Roz in Greater London Posted on 14/04/2023 , work completed 14/04/2023
The trader replied (on 19/04/2023)
Thank you Roz for your review, and I will arrange to service your Glow Worm boiler in the next few days.
Quick arrival, excellent work
Customer Service
Quality
Value
Our boiler was not working and we called Tony at 8am. He arrived an hour later and got it working enough to give us some heat. It needed some parts which he needed to source. Within a few hours he was back to complete the job. He also checked our water tank and adjusted the pressure and air gap. His work was clean and thorough and he explained exactly what the problems were and what needed to be done. A few days earlier he had unblocked our bathroom sink. As always he arrived swiftly. We always use Tony, his work is not only excellent but fairly priced.
Brian in Greater London Posted on 23/03/2023 , work completed 20/03/2023
The trader replied (on 28/03/2023)
Thank you, I really do appreciate you taking the time to write this review. Hope the leak around the HW cylinder has dried up.
The most professional plumber
Customer Service
Quality
Value
Tony responded quickly when my boiler was broken, showed me what was wrong (with photos and the parts once removed), and quietly, efficiently and effectively got on with the job. At all times he was pleasant to deal with and explained any issues clearly. He's now my first choice plumber.
Customer in Greater London Posted on 11/03/2023 , work completed 23/02/2023
The trader replied (on 28/03/2023)
Thank you Mr J for your wonderful compliments, hope your house is now a lot warmer.
Excellent honest; plumbright
Customer Service
Quality
Value
I called the plumber out to replace a faulty shower tap mixer, an expensive job. He came promptly as arranged and, rather than replacing the unit, he carried out some tests to confirm that the unit was okay and that the cause of the problem was elsewhere in the flat, in the HW supply tap. I was impressed by his skill and honesty. His charges were reasonable too and communication very good. I recommend him highly and will certainly employ him again if needed.
Customer in Greater London Posted on 04/03/2023 , work completed 02/03/2023
The trader replied (on 03/04/2023)
Thank you, happy the job was a simple trace and restore of the hot water pressure back to the shower.
Impressive response
Customer Service
Quality
Value
I phoned Plumbright late this morning (a Saturday) to ask if someone could come out to look at my leaking boiler. Tony appeared within the hour, carried out a thorough inspection of the boiler, explaining what he was looking at and looking for as he worked. He was very reassuring that none of the pipework was leaking and that the problem related to the condensate freezing, explaining how that would affect the boiler. I had great faith that he really knew what he was talking about. He didn't rush and I felt very reassured when he finished his inspection. The call out charge was extremely reasonable. I would not hesitate to recommend Plumbright to anyone requiring a knowledgeable, efficient, reasonably priced and pleasant local plumber.
Customer in Greater London Posted on 17/12/2022 , work completed 17/12/2022
Great service
Customer Service
Quality
Value
All in all, Tony demonstrated being very knowledgeable, methodical, and communicated his observations and likely cause for them at every step. Fixed problems he encountered, including going out to get needed spare parts in the same day. When a slight complication developed days later, he gave clear instructions over the phone on how to mitigate the problem immediately and came by later the same day to fix it completely. I'm extremely satisfied by the service, 100% will go to Tony again with any kind of gas/boiler/plumbing needs.
Customer in Greater London Posted on 14/11/2022 , work completed 28/10/2022
The trader replied (on 15/11/2022)
Thank you for taking the time to write this review, not only does it help others who are looking for plumbing/heating engineers, Which? like us to have up to date reviews as well.
Excellent service and reliable
Customer Service
Quality
Value
Tony came to do a service on my Worcester Bosch boiler. Tony responded quickly, turned up when agreed and conducted a thorough service. We’ve subsequently used his plumbing services and had the same experience. Highly recommended.
Customer in Greater London Posted on 27/08/2022 , work completed 15/08/2022
Excellent work
Customer Service
Quality
Value
Tony recently came to replace the thermostat on my boiler. He responded quickly to my inquiry, emailed information which helped me to choose a suitable model, and was prompt and efficient about making arrangements. I was very pleased with the work, and grateful his clear explanation of how the new thermostat operates. I will definitely contact him again when it's time for the boiler to be serviced, or if other work to the central heating or plumbing is required.
Customer in Greater London Posted on 17/11/2021 , work completed 15/11/2021
Great work
Customer Service
Quality
Value
We have been using Tony as our plumber since 2014. He has done our annual boiler service for the last 5 years. He has also changed values on radiators, replaced outside taps, fixed toilet cisterns ands unblocked sinks. Overall he has taken on all our plumbing tasks and done them thoroughly and really well. I highly recommend Tony. He is polite, efficient and always reliable.
Customer in Greater London Posted on 22/10/2021 , work completed 07/10/2021
Pleased again
Customer Service
Quality
Value
Tony came round to check our boiler as well as to give our place a general gas safety check. As part of this he fixed an issue we had with the cooker. Emailed a summary of gas safety certificate info to us afterwards. Tony talked through everything so I understood. Efficient and on time. Great service which means we keep coming back to Tony. Felt like we were in very good hands and we thought the price was very reasonable. Thanks as ever Tony. I definitely would recommend Tony.
Martin in Greater London Posted on 16/08/2021 , work completed 10/08/2021
Recommended
Customer Service
Quality
Value
The first time Tony helped out was after a valve lever broke off and water was leaking from it. Tony was able to come round within a couple of hours and fitted a new valve, much to my relief. Even though this was an 'emergency call out', the invoice was based on his standard hourly rate. A few weeks later I asked him to come back to mend three leaking taps and to move a garden tap. Again, his invoice was reasonable and the quality of work was excellent. Having been charged exorbitant amounts for poor quality work by plumbers in the past, it was a relief to find someone who turned up when promised, did a good job and charged a reasonable fee. It was a bonus that he is pleasant and tidies up afterwards. I have no hesitation in recommending him.
Customer in Greater London Posted on 08/03/2021 , work completed 19/02/2021
Another excellent service from Tony
Customer Service
Quality
Value
Tony serviced my boiler last year, and asked him to do the same this year, along with helping to identify and fix a very small leak for the boiler as I just couldn't figure out what was causing it. He was punctual, clean & tidy, wore a mask. Figured out the issue (caused by a less-than-perfect design from the original installers), fixed it and suggested a potential improvement (no hard sell at all). I found a small issue (unpredictable knock-on impact) to resolve after he'd left. He came back the day after I contacted him and fixed it, at no additional charge. All working well now. From my experience Tony is a competent, honest tradesman I can rely on. His costs are clear to see and while he might not be the cheapest, given his reliability and quality of work, I have no hesitation recommending him.
Customer in Greater London Posted on 26/02/2021 , work completed 02/02/2021
Not ideal
After a whole lot of back and forward, I asked if he would be ok to park in a car park around the corner to save me paying £45 for a Camden parking permit and he said "you will have to find another plumber".
Customer in Greater London Posted on 05/02/2021 (Reviewer did not use service)
The trader replied (on 05/02/2021)
The following is taken from our text conversation on my phone. You text me to see if I could "swing by" this morning Thursday 4th as your tenant had a sink leak. The back and forward was about who was paying for the job, you were phoning from an international number! You agreed with me that the tenant would pay and you would reimburse her. Then you changed the day to Monday... we agreed 9.30am. I text back to ask about parking, you text me back to ask for my Van Reg! Then you requested I park in Parliament Hill Lido carpark ( I not leaving my van full of tools in a unattended carpark ) Even my web site states who is responsible for parking. All my customers either have parking permits or use Camden's online facility and it doesn't cost £45. I fail to see what is wrong with me replying " You will have to find another plumber". So there you have it, Brendan Not Ideal...
Great professional work and quick response
Customer Service
Quality
Value
We used a plumber to fit a new boiler but he was useless. So, we contacted Tony because of a friend's highly recommendation few years ago. Tony solved all problems which the previous plumber made. Tony is so professional. His response of our contact is very quick and his work is fantastic. We needed his help urgently because our kitchen sink has been blocked and we found water is leaking as well. So, we couldn't use water in the kitchen at all. So, we sent an email on Sunday even though we knew he is off work on Sunday. However, he replied the email to help us the following Morning. What we were so pleased was his reply. As you imagine, we had a relaxing Sunday evening. We rely on him so much.
Customer in Greater London Posted on 18/01/2021 , work completed 18/01/2021
Excellent Plumber
Customer Service
Quality
Value
Tony has worked for us on a number of occasions and has always solved our plumbing problems quickly and efficiently. Recently, he serviced two boilers with careful attention to detail and ensuring thorough safety checks. I would highly recommend Tony. He is very reliable and professional.
Customer in Greater London Posted on 27/11/2020 , work completed 19/11/2020
Genuine help!
Customer Service
Quality
Value
Our 15 year old boiler has been rescued - Tony found the problem on the call out visit, and then proceeded to give us the alternatives with quotes including finding the parts needed. It was fixed on the second visit. He came on time and worked efficiently. No hesitation to use him again - he will be the first person we will call.
Customer in Greater London Posted on 12/03/2020 , work completed 28/02/2020
Plumbing Jobs
Customer Service
Quality
Value
Tony done a few plumbing jobs for me, including putting in new basin taps, Putting in a main stop valve, taken out a old sink, old pipe work & replace with new pipe work. Tony is reliable and responded very quickly. The quality of work was very good & I will use him again in the future.
Customer in Greater London Posted on 09/03/2020 , work completed 06/03/2020
Excellent service and expertise
Customer Service
Quality
Value
I've used Tony for several years following a recommendation from a friend. He's sorted my boiler once and for all and I've found him to be a real expert. He's great value for money and extremely knowledgeable. Very reliable and responsive and I'd have absolutely no hesitation in recommending him.
Customer in Greater London Posted on 18/02/2020 , work completed 12/02/2020
Good diagnosis
Customer Service
Quality
Value
Our hot water was cutting out after a few minutes on full flow. Tony fitted us in quickly and promptly diagnosed the problem as a blockage in the hot water domestic heat exchange that needed a power flush and clean out. Also spotted that the auto-air vent needed replacing. We used another company to power flush as Tony didn't have the kit - this has fixed the problem.
Customer in Greater London Posted on 18/10/2019 , work completed 18/09/2019
Boiler repair
Customer Service
Quality
Value
Tony arrived within an hour, exactly as agreed. He quickly identified the problem, fixed my boiler and helped me complete the installation of a new thermostat. Great service at a reasonable price.
Customer in Greater London Posted on 16/10/2019 , work completed 12/10/2019
Excellent!!!
Customer Service
Quality
Value
I found Tony on ‘Nextdoorbrondesbury’ I called - he turned up on time. (Few hours later to suit me) Identified the problem (a faulty valve on my Worcester Boiler). Replaced it - showed me the valve. Re-set the pressure and pumped air back into the system. All good. And reasonable cost. Timely, polite, amiable, efficient. Thank goodness I’ve found a reliable plumber/heating engineer, whose local and excellent!
Customer in Greater London Posted on 05/03/2019 , work completed 05/03/2019
An outstanding central heating repair
Customer Service
Quality
Value
I have just experience the best, most competent, efficient and effective central heating repair service ever. My central heating had been progressively failing and on this cold January morning I decided to take action. I consulted Which Trusted Trader, and based on glowing reviews called Tony. He came round with two hours, as promised. He quickly identified the problem, clearly explained how he could fix it and how much it would cost. As a result my heating is now working perfectly and I could not be happier. Furthermore, I am delighted that I have found a plumber I can trust. I have never written a review before, but strongly recommend Tony, he is an outstanding plumber.
Customer in Greater London Posted on 19/01/2019 , work completed 19/01/2019
Responsive and Efficient
Customer Service
Quality
Value
I called Tony in for an issue with the flushing mechanism in our toilet cistern. He turned up bang on time and sorted the issue within the estimated time and at quoted cost. Friendly and efficient - would definitely use again and highly recommend.
Customer in Greater London Posted on 02/01/2019 , work completed 02/01/2019
Excellent and speedy
Customer Service
Quality
Value
Our hot water started to run hot and cold, and then progressively more cold than hot. The heating would also switch off if the hot water tap/shower was running at the same time. The weather had just turned really cold and we were desperate to get this sorted asap. We have used Tony before and had always been really pleased with his work. So we called him and he came round the same day. We got a full summary of the problem and estimate for the work that needed to be done within hours. We needed a new part and because the Christmas post could potentially delay delivery Tony actually drove to the depot to pick it up himself and all was fixed within 48 hours. Amazing service at a time of year we really missed hot water. We are so pleased to have found Tony and, from our experience to date, have no problem recommending him to anyone. Excellent professional.
Customer in Greater London Posted on 16/12/2018 , work completed 13/12/2018
Fast and efficient work
Customer Service
Quality
Value
Quick response; thorough and efficient servicing of boiler; clear, helpful explanation of work carried out. Reasonable rate.
Ottoge Posted on 04/12/2018 , work completed 04/12/2018
Extremely competent and reliable plumber
Customer Service
Quality
Value
When we moved in our new home in 2005, the plumber at the time installed a cheap boiler that was serviced by one of the big service provider on the market. The servicing was not done properly and I finally find a competent plumber Tony (Plumbright Services Limited) via Which. Tony managed to keep this boiler going many more years than we ever expected and also did various jobs in our house. The boiler was finally replaced this year. Again we asked Tony to implement the job, his quote was fair. He gave us the details of several options, so we knew exactly what we were buying. He is extremely competent, always takes the time to explain where the fault is coming from and how he intends to repair it, giving you options when applicable. He is very reliable (always there at the time agreed), polite, and leaves the place tidy. We could not wish for a better plumber. Tony is a pleasure to deal with. I have absolutely no hesitation recommending him.
Customer in Greater London Posted on 30/11/2018 , work completed 08/05/2018
Highly Recommended
Customer Service
Quality
Value
My Boiler (C/h & Hot Water) failed, Sunday 1st. October 2018. I have had " Insurance cover" with a large company for many years. Never used. (The annual service was carried out 21 September 2018 ??) Monday. 2/10/18 after several attempts to contact the Insurance co. they stated I would have to wait a week for an Engineer to visit (later reduced to four days.) I found Tony, PlumbRight on WHICH TT and on the Belsize Residents list and he is local. Tony was fully booked, on Monday, 2/10, but came for a very quick visit. As he forecast, the Boiler worked for three hours. Tony returned Tuesday, as arranged. Tony demonstrated to me the Service was not fully completed. Dust & dirt inside the Boiler etc.. His diagnosis was the Boiler was overheating. It has worked, fully since then. I was very pleased. I requested Tony check to the entire system, which Tony has, now, carried out. Much improved heating.
Sheila Coope Posted on 24/11/2018 , work completed 24/11/2018
Boiler Servicing
Customer Service
Quality
Value
Tony arrived on time, carried out the work quickly, and left everything neat and tidy. He stated clearly what he was going to do and, once he had finished the service, explained what had been done and showed me a couple of small problems he had found. Everything was clear and professional. He subsequently emailed over a job sheet giving a comprehensive list of what had been done. I recommend him and would definitely ask him to carry out plumbing services for us in future.
Joanna Chapman Posted on 11/04/2018 , work completed 11/04/2018
Gas Boiler Repair Feb 2018
Customer Service
Quality
Value
- Quick Response - Punctual Arrival - Professional diagnosis and repair - Good expert advice Thank you. Sylviana O.
Ollennu Posted on 28/02/2018 , work completed 28/02/2018
Does the basics first...
Customer Service
Quality
Value
Tony arrived as agreed. Started by checking the basics and happy to report fault found and fixed. Many thanks.
Victor Posted on 12/12/2017 , work completed 12/12/2017
Professional & Honest
Customer Service
Quality
Value
I used Tony's services in June 2017 having had a recommendation from another boiler engineer to have my boiler replaced. Tony arrived on the agreed date and time and assessed the boiler fully. There was no need to replace the boiler at all, just another trader trying to make a fast buck. I will be using Tony going forwards.
Walker Posted on 29/07/2017 , work completed 29/07/2017
Excellent
Customer Service
Quality
Value
We had trouble with our water running hot and cold and the boiler sometimes switching off completely, which meant we had no central heating too. Tony came round quickly, despite being very busy, and detected the fault. He ordered the replacement part and was able to get it all fixed within a week (as soon as the part arrived). Excellent service. Thoroughly recommended.
Martin C Posted on 15/10/2016 , work completed 15/10/2016
Great as always
Customer Service
Quality
Value
Once again, Tony is punctual, polite, clean and extremely competent. I wouldn't use anyone else now for our annual boiler service. He's also excellent and thorough at sorting out any heating problems. Highly recommended.
20416 Posted on 02/08/2016 , work completed 02/08/2016
Which? Local Review
Customer Service
Quality
Value
Tony from Plumbright was just in to do the annual service / check on the boiler that he installed two years ago and I realised that I never posted anything here about my experiences with him. When I decided it was time to replace my 12 year old combi-boiler in the summer (before it failed on me in the middle of winter), I got a couple of estimates for the job. Tony's quote was the most competitive. Normally, I'd worry about choosing someone for the job just because they are the cheapest, but given the overwhelmingly positive reviews on here, I decided to go with Plumbright. The job included removing the old boiler and drilling a hole for a new flue which needed to be higher than the original flue. Originally, Tony had said that the old flue hole would just be cemented over because the type of exterior brick I have is too difficult to find. However, he managed to source a brick that matched my building, and it now almost looks like there had never been a hole there before. The job took a day and a half, and Tony kept me in the loop about what he was doing each step of the way. I have since had Tony back to do my annual boiler check (as required by the Vaillant warranty), and he has been prompt, efficient, and excellent value for money on all occasions.
UKColin Posted on 01/08/2016 , work completed 01/08/2016
Which? Local Review
Customer Service
Quality
Value
I found Plumbright on Which Local and called Tony yesterday (Friday) evening at 18.00. He said he would be with me today and came on time and also phoned to say he was on his way. He did a first rate job unplugging the kitchen sink and tried to locate a blockage in the stack. He spent over an hour and we now have a flowing and clean sink again. I will always use him in the future and recommend him highly.
Ninotchka Posted on 02/07/2016 , work completed 02/07/2016
Which? Local Review
Customer Service
Quality
Value
Tony has serviced the boiler in my flat since I first found him on this site. He is reliable, knowledgeable and always does a first class job. I can't recommend him highly enough.
AdamF74 Posted on 11/03/2016 , work completed 11/03/2016
Which? Local Review
Customer Service
Quality
Value
Tony did a first class job servicing out two boilers. We have never had such a meticulous and careful heating engineer; he looked at every possible cause for fault. Obviously a true expert, I shall certainly ask him first in future.
Hebrooks Posted on 05/10/2015 , work completed 05/10/2015
Which? Local Review
Customer Service
Quality
Value
Tony came to check our gas on a Saturday at the time agreed over the phone. Great efficient service. Will use it again.
renatof Posted on 14/09/2015 , work completed 14/09/2015
Boiler installation
Customer Service
Quality
Value
Tony has recently installed a new boiler and associated plumbing following our kitchen redesign. Throughout he has been extraordinarily helpful, courteous, prompt, punctual, flexible, skilful, knowledgeable, respectful, tidy, reliable....I have run out of adjectives. His 30 years experience really shows in his approach to problem solving and it is clear his advice is based on what he thinks will work for us and not at all on what will benefit him. Considering his expertise, his prices are extremely reasonable. We cannot recommend him highly enough.
2011-08-02 16:48:30.787 Posted on 14/01/2015 , work completed 14/01/2015
Which? Local Review
Customer Service
Quality
Value
Excellent, friendly, experienced, knowledgeable plumber. We have used him for a number of installations as well as "emergency" callouts and have always had first class service. He gives sound advice based on his considerable experience and always in the customers best interest.
DavidRWood Posted on 14/01/2015 , work completed 14/01/2015
Which? Local Review
Customer Service
Quality
Value
Tony saved us ÔøΩ4400 +VAT and sorted a problem that our normal gas enginner said it couldn't address and another plumbing service said needed a new boiler and flu. On a Saturday morning, when our Carbon Monoxide Alarm went off National Grid sent an engineer who switched off the Gas. We had emergency cover with a national company. They said they couldn't send an engineer until Monday afternoon. He was surly and abrupt, said he had conducted a flue test and that we needed a new boiler or a new flue. Our usual gas engineer visited on Wednesday and said we needed both a new boiler and a new flue and sent us an estimate of ÔøΩ4400+VAT. Having seen the excellent reviews on Which Local we wanted an alternative quote from Plumbright Services. Tony came, ran various tests, got everything working, ran more tests and supplied us with a Landlord/Home Owner Gas Safety Record - and all this for less than ÔøΩ100. From the moment Tony stepped into the house we knew we were dealing with some who had a much higher level of professional expertise. I cannot recommend him strongly enough.
W member N214 Posted on 21/11/2014 , work completed 21/11/2014
Which? Local Review
Customer Service
Quality
Value
Tony has been giving our gas boiler its annual service for several years now. He has always come when he said he would, worked quickly and efficiently and is clearly very knowledgeable and experienced. We feel his charges are reasonable and his skills have meant we have had a happily working boiler since he took charge of it. We live in central London and regard ourselves fortunate to have found such a competent and conscientious heating engineer.
SBrionyS Posted on 15/10/2014 , work completed 15/10/2014
Which? Local Review
Customer Service
Quality
Value
Tony came to our rescue recently when the hot water system stopped working in our boiler. He came exactly when he said he was going to, worked cleanly and thoroughly, and explained throughout what was needed and why. After years of using a cowboy local plumber, it was so refreshing to find someone as honest and pleasant to have work done by. His bill was reasonable and well-explained considering this was an emergency call out. We are so impressed that we've asked him to come back after his holiday to do some more work for us and we plan to use him regularly to service our boiler from now on.
chorwood Posted on 20/09/2014 , work completed 20/09/2014
Highly recommended
Customer Service
Quality
Value
Tony came to our rescue recently when the hot water system stopped working in our boiler. He came exactly when he said he was going to, worked cleanly and thoroughly, and explained throughout what was needed and why. After years of using a cowboy local plumber, it was so refreshing to find someone as honest and pleasant to have work done by. His bill was reasonable and well-explained considering this was an emergency call out. We are so impressed that we've asked him to come back after his holiday to do some more work for us and we plan to use him regularly to service our boiler from now on.
20416 Posted on 20/09/2014 , work completed 20/09/2014
Boiler Service
Customer Service
Quality
Value
Excellent service in all respects
2010-04-08 17:02:36.733 Posted on 04/09/2014 , work completed 04/09/2014
Which? Local Review
Customer Service
Quality
Value
Excellent service. Tony quickly replied to my message. He arrived at the arranged time and worked efficiently and to a high standard. His charges are reasonable and certainly much more so than some pan-London services I had used previously. Very much recommended.
Camden_Ursus Posted on 24/06/2014 , work completed 24/06/2014
Blocked sink
Customer Service
Quality
Value
I contacted Tony to make an appointment and we were able to arrange a same day service at a mutually agreeable time. He arrived exactly on time and had the job done plus lots of good advice about preventative measures to be aware of in the future - this was great as I had taken time off work to be home and I didn't feel mucked around. Tony was very communicative, getting back with both phone calls and text to ensure the plans were clear - again, very appreciative for this. Will use again.
Wandeen Posted on 25/05/2014 , work completed 25/05/2014
Which? Local Review
Customer Service
Quality
Value
Called Tone as I had a leak and came the following and quickly found the source of not 1 but 2 leaks from different places! Quickly solved the issue and change much less that I anticipated. This is not the first time I have used him and I can only reiterate that he is a. very reliable 2. always on time and 3. quotes resonable price/ Come highly recommended.
Tszigeti Posted on 29/03/2014 , work completed 29/03/2014
Which? Local Review
Customer Service
Quality
Value
Tony came promptly at the time arranged. Did a perfect job. Had all the tools and spares. Reasonable charges, Would definitely use him again.
Ruth London-Kilburn Posted on 26/03/2014 , work completed 26/03/2014
Which? Local Review
Customer Service
Quality
Value
The best plumber in town! This is the 3rd time I have used him and highly recommended because a. he is always on time b. does a really great job c. is professional and knows exactly what he is doing and d. price he charges is reasonable.
Tszigeti Posted on 04/12/2013 , work completed 04/12/2013
Which? Local Review
Customer Service
Quality
Value
Very quick service - unblocked loo and shower within 3 hours of my call. Would use again.
Robert22 Posted on 15/09/2013 , work completed 15/09/2013
Which? Local Review
Customer Service
Quality
Value
I also used Tony based on the reviews here and I am pleased to say they were all completely right. I just needed my boiler servicing, I called at 16:00, he came at 09:00 the next morning. He was very efficient, the checks were thorough and he did none of the usual 'sucking of teeth' that I've come to expect from tradesmen. Very professional and only charged £60+VAT which I thought was good value.
emmajay Posted on 08/08/2013 , work completed 08/08/2013
Which? Local Review
Customer Service
Quality
Value
Highly recommended. Quick and reliable. and Tony went out of his way to complete the repair to an old gas water heater the same day - travelling from Belsize Park to Wembley to get the parts.
Eric from Marlow Posted on 14/03/2013 , work completed 14/03/2013
Which? Local Review
Customer Service
Quality
Value
I used Tony, based on the reviews here and can say that thankfully the recommendations were borne out. He turned up quickly with minimum of fuss. No drawing of breath and nodding of head and just got on with it at a reasonable price. A good experience all round.
nickmonaghan Posted on 11/02/2013 , work completed 11/02/2013
Which? Local Review
Customer Service
Quality
Value
I have used Plumright on 3 separate occasions now. Tony's response was extremely quick, he undertook the work very well and his process were extremely reasonable. It is not often a tradesman tells you you have overpaid him for the work done! I thoroughly recommend plumbright.
Farrah Payne Posted on 10/12/2012 , work completed 10/12/2012
Which? Local Review
Customer Service
Quality
Value
Needed my WC cistern fixing and a new Triton shower to be fitted. Tony was pleasant, competent, did both jobs easily and at a very fair price, far better in every way than the big companies I've used before from Yellow Pages. Will certainly contact him again next time I need a plumber.
marcustomp Posted on 29/05/2012 , work completed 29/05/2012
Which? Local Review
Customer Service
Quality
Value
I needed an annual Gas safety certificate for a propert we let out, and Tony responded quickly to the initial call. He booked the appointment through the letting agent, and completed the boiler service and check within a week of the call. He also kept me up to date with what was happening - great communication throughout.
AlisonMor Posted on 10/04/2012 , work completed 10/04/2012
Which? Local Review
Customer Service
Quality
Value
We contacted Tony after reading the reviews here and he got back to us very promptly. Came round to fix a couple of dripping taps and a WC. We also asked his advice about a couple of other things. He fixed the taps, ordered a part for the WC - and a device to fix to our water system to stop banging pipes when running the dishwasher. Magic! Tony is prompt, reliable, and efficient. We found his charges very reasonable and would thoroughly recommend him.
HollysGrandma Posted on 22/03/2012 , work completed 22/03/2012
Which? Local Review
Customer Service
Quality
Value
When we woke up to discover we had no hot water, Tony was over within an hour of us calling and replaced the broken parts of our boiler within the day, including ordering them & driving to pick them up. He was incredibly helpful, even fixing an issue with the wiring on a radiator that was unrelated to the water issues and talked me through the various price options, weighing up the long term benefits against the financial choices. He also improved our water pressure and explained what he was doing every step of the way. Tony is a real find - an honest, reliable tradesman with very reasonable pricing that completely adds up. Will be using him again.
katelyne85 Posted on 13/03/2012 , work completed 13/03/2012
Which? Local Review
Customer Service
Quality
Value
I want to endorse what other reviewers have said - prompt, competent although I didn't find the fee that cheap.
geoghb101 Posted on 13/02/2012 , work completed 13/02/2012
Which? Local Review
Customer Service
Quality
Value
We arrived home from holidays yesterday to find our 'central heating unit' was more of a 'central lukewarming unit' with the temperature inside topping out at a balmy 6 degree's overnight. We called Tony the next day and he was here 4 hours later, 2 hours after that he was gone again and our house was lovely and warm. He described all is work as he went through it and the price was very reasonable (I checked the price of the replacement part he used and it was much more than I thought so he must have given us a very good price on it). We'll be using him again.
DR TREV Posted on 07/02/2012 , work completed 07/02/2012
Which? Local Review
Customer Service
Quality
Value
Tony came within hours of my call after a night of sub zero temperatures and overhauled my failing 1967 installation - result a following night of warm-as-toast bliss.
donohoe Posted on 01/02/2012 , work completed 01/02/2012
Which? Local Review
Customer Service
Quality
Value
I was in a dire need for a plumber as the entire heating system in the house was down. I have used plumbers in the past (3-4 different ones) but they either overcharged me or try to persuade to buy into services I neither did not need or wanted. I have always been wary of plumbers as I had yet to meet a reliable one and someone who did a good hob without overcharging. So was very pleasant surprised when Tony showed up and he did an absolutely great job even showed and explained the problem, rectified it and now everything works like a dream. The price for his service was very reasonable. In fact later on a seperate problem occured so called him a couple of hours later and he again was on time, quickly located the problem and exchange the motor in the unit instead of the entire unit which save time and cost! Brilliant! Highly recommended.
Tszigeti Posted on 30/11/2011 , work completed 30/11/2011
Which? Local Review
Customer Service
Quality
Value
I can only find good things to say about Tony from Plumbright. He has done a number of jobs for me, mainly putting right the shoddy work of other plumbers. Diagnosing the fault with our central heating system took careful systematic thinking and this and other jobs have been done effectively and to a high standard. His pricing seems fair in comparison with the competition and is always transparent.
davidn13 Posted on 21/11/2011 , work completed 21/11/2011
Which? Local Review
Customer Service
Quality
Value
We have called in Plumb Right Services on two separate occasions and have been delighted with the fast response and effective service which is very reasonably priced. Tony responds quickly and arrives at the agreed time and I would have no hesitation in recommending the firm.
Zoe Goodway Posted on 15/11/2011 , work completed 15/11/2011
Which? Local Review
Customer Service
Quality
Value
We used well known plumbers when we had circulation problem. They charged £200 for 80 minutes work and said it needed a days work to remedy (labour charge alone at this rate would be £1350!) Called Tony who arrived and spent over 30 minutes checking and advised to update the system. He knew the problem and advised us on what to do. He didn't charge a penny for his time here and no call out charge, no hard sell, so we will be in touch with Tony next spring for the update.
grinyers Posted on 27/10/2011 , work completed 27/10/2011
Which? Local Review
Customer Service
Quality
Value
Called Tony to inspect a malfunctioning boiler. Tony was polite and knowledgeable and identified the problem. He recommended power-flushing my central heating system. Unfortunately as Tony does not carry out power-flushing he has promised to email me a suitable artisan. Tony is a nice person to deal with. I will from now on ask him to regularly service my boiler.
Joseph17 Posted on 17/10/2011 , work completed 17/10/2011
Which? Local Review
Customer Service
Quality
Value
Tony arrived on time, fixed our boiler, and charged a fair price. Very pleasant to deal with - would recommend.
mbingham Posted on 06/10/2011 , work completed 06/10/2011
Which? Local Review
Customer Service
Quality
Value
Do not be fooled into thinking using some of the bigger companies will get you better service; often a smaller company like Plumb Right will be far more conscientious, care about the work that's done and offer the right advice. Tony did an excellent job, sorting out a botch job by a previous installer. He turned up on time, did a proper job, kept me informed of his work and left with no trace (other than a properly functioning heating system). He responded to emails/calls promptly and I didn't need to chase him for a response (other tradesmen take note). I would definitely recommend Plumb Right and plan to use them to refit a bathroom in the future.
Noonu Posted on 04/08/2011 , work completed 04/08/2011
Which? Local Review
Customer Service
Quality
Value
Plumbright organised for a gas safety check to be done on my flat and supplied a gas safety certificate. They came on time and carried out the check quickly and efficiently. Their charges are reasonable and they are pleasant to deal with. I would recommend them to others.
kathiewalton Posted on 13/04/2011 , work completed 13/04/2011
Which? Local Review
Customer Service
Quality
Value
Tony came promptly on a Friday afternoon and diagnosed the problem with my boiler. He ordered the replacement part needed straight away, collected and fitted it on the next working day. He was competent and helpful and I would recommend him.
agricola Posted on 19/11/2010 , work completed 19/11/2010
Which? Local Review
Customer Service
Quality
Value
Tony from Plumb Right Services is very reliable and organised. He turned up on time on three different occasions after fitting the job in at short notice, which was to fix a faulty boiler. He methodically worked through the problems and as he isolated faults he explained how he would fix them. He was accommodating and helpful, and a nice guy to deal with. I will use him again and would be happy to recommend him.
john51 Posted on 07/09/2010 , work completed 07/09/2010
Which? Local Review
Customer Service
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Value
Excellent service. Arrived on time and sorted the problem quickly and efficiently. I would certainly use them again.
Begum Posted on 24/08/2010 , work completed 24/08/2010
Which? Local Review
Customer Service
Quality
Value
Excellent service: on time, explained everything, and not only replaced ancient plumbing but heaved the new washing machine into place. I agree with an earlier comment: "...reasonably priced. I will use him again when neccessary and can recommend him highly"
ginnyp Posted on 24/12/2009 , work completed 24/12/2009
Which? Local Review
Customer Service
Quality
Value
Responded within 2 hours. Solved the problem quickly and easily. Made sure my radiators were working properly before leaving. Very efficient and friendly.
peter taylor Posted on 28/10/2009 , work completed 28/10/2009
Which? Local Review
Customer Service
Quality
Value
Efficient, competent clean available at short notice for emergencies, honest.
MCQUAID Posted on 15/07/2009 , work completed 15/07/2009