Not the best
Asked Plumbwise to have a look at a shower which lost temperature, they concluded a new shower needed to be fitted. Agreed to that, but after the fitting the shower lost about twenty percent pressure and wasn't as hot. They repeatedly refused to accept this was to do with the work done and initially insisted I pay another call out fee for them to inspect. Eventually they agreed not to charge this, but when they did visit they again said the pressure was fine despite what the tenants said. The tenants noted they felt slightly intimidated by the second visit and pressured to accept the work. Plumbwise also initially refused to send a receipt for the shower fitted and only agreed after a few back and forth emails. On this basis I would not use them again.
Customer in Greater London
Posted on 20/04/2022
, work completed 28/03/2022
Broken boiler
Our boiler packed up on Sunday morning. Sam came round that evening, diagnosed broken pump and replaced it on Monday at a very reasonable price. Super service
Customer in Greater London
Posted on 04/08/2020
, work completed 03/08/2020
Recommended
Blocked Kitchen Sink
Sam came this morning and fixed a leaking pipe and blocked kitchen sink all in one go! He was quick, brilliant and kind! I highly recommend :) ~Denice
Customer in Greater London
Posted on 05/01/2019
, work completed 05/01/2019
Recommended
Super efficient
Sam and team were super efficient. Local, well priced and got job completed with no fuss, just what I needed.
Cheryl, London
Posted on 15/11/2018
, work completed 15/11/2018
Recommended
repaired leak on bath tap pipe
I called Sam at about 8pm on this evening. He attended at 2pm next day and did the repair in an hour.He charged me for one hour's work, no parking charges as an Islington resident. He was polite and left the site clean and tidy.
A P Watson
Posted on 12/10/2018
, work completed 12/10/2018
Recommended
Excellent service and work
I highly recommend these guys. Great to deal with, easy to get hold of and book with quality service and very reliable.
Chris Hawkins
Posted on 20/08/2018
, work completed 20/08/2018
Recommended
Recommended
there was a fault with my boiler, which meant i had no hot water. Plumbwise came out and assessed the situation. They then returned the next day (Saturday morning) with the correct part needed to mend the fault
Robyn Bright, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Install garden tap
A small job. Re fixing a garden tap after winter frosts burst the pipe. Simon was good at sorting best time for work, keeping in touch with time changes. Really fast work. Attention to detail much appreciated, Simon re lagged the bit of remaining pipe for me. Cost was fine, appropriate for skilled work.
Elizabeth B
Posted on 28/04/2018
, work completed 28/04/2018
Recommended
Efficient and professional service
I was very happy with the plumbing job Sam did for us at short notice. He notified me when he would arrive and was professional & very helpful.
Frances, London
Posted on 27/04/2018
, work completed 27/04/2018
Recommended
Great!
Super quick, professional & helpful.
Caroline, London
Posted on 06/04/2018
, work completed 06/04/2018
Recommended
New kitchen and bathroom
Plumbwise just completed our new bathroom and kitchen for a flat we purchased. They were really professional and kept the place really tidy throughout the refurb. I'd happily recommend them.
Daniel
Posted on 14/03/2018
, work completed 14/03/2018
Recommended
Brilliant job
Sam moved pipework to relocate sink & washing machine. We were very pleased with the high quality of workmanship, he is friendly and reliable and we will use him for work in the future-highly recommended.
Sean, London
Posted on 01/08/2017
, work completed 01/08/2017
Recommended
Excellent plumbing services
The service provided by Plumbwise was exceptional. Sam sourced and fitted a brand new Vailant boiler, made sure the installation and new remote control system were working correctly, took away the old boiler, ensured the flat was left spotless and organised an extended warranty on the new boiler. I was delighted to find an excellent and professional provider based locally, and would recommend Plumbwise without hesitation.
Ms. Azad
Posted on 08/06/2017
, work completed 08/06/2017
Recommended
Good Stuff
Sam has completed work for us on several occasions, including fitting a new saniflo and repairing a leaking tub. He also undertook a power flush of our central heating system over the winter and it's never worked better. He's polite, punctual, efficient and finishes his work to a high standard. He isn't deterred by obstacles and is keen to solve problems other plumbers seem reluctant to help with. I highly recommend him.
Ben
Posted on 05/06/2017
, work completed 05/06/2017
Recommended
Brilliant job
Came immediately, fixed quickly.
Jay, London
Posted on 01/06/2017
, work completed 01/06/2017
Recommended
Great Customer Service and Comms
Gas Check, Cooker Replacement, Toilet plumbing
Which? Trusted Traders Consumer
Posted on 04/04/2017
, work completed 04/04/2017
Recommended
Excellent local plumber
I was with BG Homecare who were more interested in taking my monthly payments than fixing my hot water. After 4 visits in 3 months with no water, I decided to get a professional in. Initially, as advised by BG, the boiler needed a power flush. Contacted Sam at Plumbwise who cost half the price and took half the time. BG quoted a visit 6 weeks later leaving us with no hot water for a grand total of over 4 months. Sam got the job done and we finally had hot water. After coming back from holiday, we decided to replace the boiler for a better model. Sam quoted us for two appropriate models for our property and chose the Vaillant 825. Sam completed the job in one working day, including new flue, and sorted our Hive out. Cleaned up after and you would not have known we just had a plumber in. Now we have an excellent local plumber in Sam, I have cancelled the BG Homecare and don't have to wait days for someone to turn up.
Which? Trusted Traders Consumer
Posted on 21/03/2017
, work completed 21/03/2017
Recommended
Happy customer!
Sam fitted a new shower, WC, basin and radiator in an old bathroom that was a jumble of redundant pipe work. He saw immediately what could be ripped out and grasped the essence of the idea I had in mind. His work on this job had to be dovetailed in between other trades, carpentry, electrics and plastering and tiling. He always appeared when he said he would often at short notice. He also re-routed a gas pipe that was in the way. The new shower room looks fantastic and works well. This couldn't have happened without Sam's skill, hardworking and attention to detail. Sam is business-like, efficient and knowledgeable but also a likeable guy. I rate him highly and would not hesitate to recommend him for any plumbing job. He also found time to change a thermostat on a rad, and do a GasSafe check on the boiler. ( Location Islington)
Which? Trusted Traders Consumer
Posted on 20/12/2016
, work completed 20/12/2016
Recommended
Stress free and absolutely worth it.
Sam did a full refurbishment of my flat - new gas boiler installation and pipe work and a new bathroom - removing all the old installation and replacing with new. The project ran to budget and time and when any unforeseen circumstances arose I was informed along the way. The quality of the work was exceptional.
Which? Trusted Traders Consumer
Posted on 01/03/2016
, work completed 01/03/2016
Recommended